4614 Upland Point Drive, Bakersfield, CA 93306
For more information about senior living options: (844) 490-3973
The staff is so kind and loving to all the residents. The activities are amazing. Ashley was amazing. Her knowledge, empathy, and compassion were exactly what they needed. The Pointe and all its employees are fantastic. The staff and other residents are welcoming and helpful. The facility is very beautiful and is kept clean. The place has turned around since Perla and Kayla took over. Staff are always there to reassure families with questions or concerns. Monica is an amazing help and provides great customer service. The resident has lived there for over two years and loves living there. Gracie is a wonderful, caring person who keeps everything running smoothly. Kayla does a great job as Wellness Director. The team keeps the residences busy with varied activities. The Pointe at Summit Hills is recommended for a loved one's care. Candace helped a resident with a computer issue; the assistance was appreciated. Just recently built, everything is fresh and new; it is a comfortable and cozy place for loved ones.
The facility is very expensive for the services provided. Some staff, particularly the administrator, are rude and abrasive. The facility is short-staffed. The food is often cold when delivered to rooms. The quality and selection of the food are poor. Food tends to run out before the end of meals. The Pointe is the worst by far. The foodservice department leaves something to be desired; the service is marginal at best.The Pointe at Summit Hills in Bakersfield has left a multifaceted impression on the families and friends who've visited and entrusted their loved ones there. Across several accounts, the setting feels warm, welcoming, and surprisingly home-like. Many reviewers describe the staff as genuinely kind and loving toward residents, creating an atmosphere that often reminds visitors of a family environment rather than a traditional care facility. The conversations about life on campus are peppered with mentions of caring gestures, attentive volunteers, and a pace of life that makes people feel at ease. In short, the community is described as beautiful and full of life, with activities that keep residents engaged and connected.
Tour experiences consistently highlight the staff's empathy and readiness to listen. One reviewer recounted meeting with Ashley, who "gave us so much information and really listened to our needs," noting Ashley's knowledge, empathy, and compassion as exactly what was needed. Another positive chorus centers on Perla, the administrator, and Kayla, the Wellness Director, who are credited with turning around the facility in meaningful ways. Families repeatedly point to the leadership team's responsiveness and the way they reassure and guide families through tough decisions, especially during tours and inquiries about care plans. Monica at the front desk is also praised for her proactive help and supportive demeanor, underscoring the sense that people there are treated with courtesy from the moment they walk in.
Several families speak about the long-term residence of loved ones and the ongoing care that keeps them settled and comfortable. One account shares a grandmother who has lived there for a year and expresses deep gratitude for the care received, along with appreciation for the cleanliness and beauty of the building. The reviewer notes that Perla and Kayla have taken the helm, providing reassurance when questions arise and offering strong customer service overall. Another family member describes a father who has thrived at The Pointe for more than two years, with Perla smoothing out rough patches and Gracie - an Assistant Administrator - working to keep operations flowing smoothly. The Wellness Director, Kayla, is singled out again for the care and schedule of varied activities that help residents stay engaged, with gratitude extended to the entire team, including Ed, who is recognized for the overall effort.
The community's appeal is further reinforced by comments that emphasize the liveability of the space. Visitors describe a facility that is beautiful, newly built or recently renovated, and designed to feel comfortable and cozy. Some reviewers point out the quiet, welcoming atmosphere - an ideal setting for conversations over coffee or simply spending time with loved ones. The overall sentiment is that The Pointe presents itself as a place where families can imagine a loved one thriving, thanks to a staff that appears attentive and a campus that feels inviting and well maintained.
No discussion of The Pointe would be complete without acknowledging some practical concerns raised by several reviewers. A recurring thread notes that the facility can be expensive for the level of service provided, and one commenter specifically described the administrator as rude and abrasive. Staffing challenges are also mentioned, with a few reviewers noting short staffing as an issue that can affect responsiveness and service delivery. In another review, the food service is criticized for quality and consistency, with complaints that meals arrive cold, the selection is limited, and food can run out before completion of meals, which contrasts with positive remarks about the facility's beauty and the staff's kindness. One reviewer even described the food service as the worst they had encountered among several retirement facilities they'd visited, highlighting a tension between the facility's warm atmosphere and some operational shortcomings.
Despite these challenges, there are additional accounts that balance the narrative with hopeful and constructive perspectives. Several reviewers emphasize the beauty of the facility, its fresh and modern feel, and the sense of calm it provides. The combination of a well-structured campus, friendly faces, and proactive staff like Candace, who assisted a resident with a computer issue, shows that practical, everyday help is available when needed. The community's ability to attract residents and families who feel supported by a proactive team - especially when plans and services are aligned with individual needs - comes through clearly in these notes. The overarching message remains that The Pointe at Summit Hills can be a wonderful home for many, while also inviting families to weigh financial considerations, staffing realities, and food service quality as part of a balanced view.
In the end, what emerges is a nuanced portrait of a place many people find comforting and uplifting, matched with honest cautions that reflect real-world operations. For families seeking a loving, attentive environment where staff strive to know residents well and to respond with care, The Pointe at Summit Hills offers a compelling option that often feels like a positive extension of home. The stories collected from tours, daily life, and personal experience suggest a community that can be incredibly supportive and capable, especially when leadership is strong and problem areas are addressed. If you are evaluating care for a loved one, this community is described as a place that deserves consideration, with encouragement to visit, meet the team, and assess whether it aligns with your expectations and needs - before making any decisions.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Meadows (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Summit Hills I in Bakersfield, CA is a warm and inviting board and care home that provides personalized care services for seniors. Our community offers a range of amenities to ensure the comfort and well-being of our residents.
Our residents can enjoy delicious meals in our spacious dining room, where our dedicated staff prepares nutritious and flavorful meals daily. The community is fully furnished, providing a cozy and homelike atmosphere for our residents. Our beautiful garden offers a peaceful outdoor space where residents can relax and enjoy nature.
At Summit Hills I, we take care of all housekeeping services, allowing residents to focus on enjoying their time with us. We also provide move-in coordination services to make the transition as smooth as possible. Wi-Fi/high-speed internet access is available throughout the community, keeping our residents connected with loved ones.
Our compassionate care team is trained to provide assistance with activities of daily living, such as bathing, dressing, and transfers. We coordinate with health care providers to ensure that our residents receive the necessary medical attention. Our staff is experienced in diabetes management and can provide specialized diet plans.
Transportation arrangements are available for medical appointments, allowing residents to easily access necessary healthcare services. Additionally, we offer transportation to nearby doctors' appointments for added convenience.
Residents at Summit Hills I can enjoy a variety of scheduled daily activities designed to promote social engagement and overall well-being. With three parks nearby, our community offers opportunities for outdoor recreation and leisurely strolls. Pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals are conveniently located within close proximity.
At Summit Hills I in Bakersfield, CA, we pride ourselves on creating an inviting environment where seniors can thrive in their golden years while receiving personalized care services tailored to their individual needs.
Summit Hills I is located at 4614 Upland Point Drive, Bakersfield, CA 93306 in Kern County, California
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