Information last verified:
13821 Cronese Way, Apple Valley, CA 92307
For more information about senior living options: (844) 490-3973
The facility is very clean and the nurses are kind. The staff keep residents clean and well cared for. The environment feels warm and home-like, with residents feeling safe and supported. The staff are compassionate, attentive, and dedicated to their patients. The facility is well-run, respectful, and provides dignified care. The rooms are comfortable and the facility is clean and organized. The care team offers amazing care and keeps residents engaged with activities. The CNAs and nurses are well-trained and caring. Juana, the case manager, is extremely helpful and cares about people. Jay Ann is amazing and solves problems with kindness and respect. The staff are friendly, welcoming, and make families feel confident in their loved ones’ care. The facility provides excellent care in a warm, welcoming environment.
The care is subpar, with nurse aides assigned too many patients to care for. A resident was left in a diaper and changed only once daily, causing severe diaper rash. Food looked bad and was worse than the worst TV dinners. There was no air conditioning in the building, making the environment uncomfortable. Beds were so old that residents couldn’t raise or lift themselves, and remotes didn’t work. All equipment was very aged. The facility would likely be closed down if county and state assessors walked through. Call lights took over 40 minutes to be answered. Some staff were rude or ignorant toward residents, contributing to neglect. The mattress was used to block the bathroom, creating a big fall risk.Andrew Care Center in Apple Valley is best suited for families who want a warm, person-centered environment where staff form genuine connections with residents and daily life carries a strong sense of community. Cleanliness, patient, attentive care, and language-accessible communication are repeatedly highlighted, creating a foundation of comfort for seniors who thrive on routine, social engagement, and a home-like atmosphere. For those who prize meaningful interactions with nurses and aides and appreciate programs that keep older adults active and involved, this community delivers daily value and a reassuring sense of belonging.
Those evaluating options should consider alternatives if safety certainty and medical intensity cannot be compromised. Several reviews flag gaps in staffing consistency and responsiveness, including lengthy call-light delays and reports of safety-related missteps. Accusations of neglect, paired with concerns about mattresses blocking bathrooms or residents being left in soiled clothing, raise legitimate red flags for individuals with high mobility needs, dementia, or complex medical care. If rapid, reliable assistance, rigorous safety protocols, and proven supervision are non-negotiables, other facilities may better meet those nonnegotiables.
On the upside, the strongest threads are the care team’s compassion and the persistent, activity-rich environment. Many reviewers praise nurses and CNAs who show patience, dignity, and attentiveness, creating a culture where residents feel respected and valued. The setting is consistently described as clean and organized, with a schedule of games and programs that keep residents mentally and socially engaged. Administrative support, case managers and front-desk leadership, frequently earns praise for resolving issues and guiding families through the process. When leadership aligns with resident needs, the daily experience becomes noticeably steadier and more reassuring.
At the same time, several concerns temper the overall impression. The most troubling themes center on staffing strain and uneven care quality, including reports of slow call-light responses and inconsistent nurse aides who may be overburdened with too many patients. Safety issues recur in some accounts, highlighting risk of falls or inadequate defenses against bed-related hazards. Meal quality is described as variable, with some days offering meals that don’t meet expectations. Equipment and room furnishings also appear aged in places, contributing to a sense of “outdated” maintenance that can affect comfort and perceived safety. These drawbacks emphasize the need for ongoing oversight and clear accountability.
The balance between benefits and drawbacks hinges on active, informed oversight. The warmth of the staff, the engaging activity calendar, and the general cleanliness can markedly improve daily life and emotional well-being, especially for families seeking a supportive, family-like setting. However, that value proposition rests on consistent staffing, prompt response to calls, and strict attention to safety and medical routines. Prospective families should demand transparent care plans, insist on stable CNA assignments, and request measurable targets for call-response times and safety interventions. A candid meeting with administration and the case manager, plus unannounced visits, will reveal whether the facility can translate its strengths into reliable, safer day-to-day care.
Overall, Andrew Care Center offers a compelling mix of compassionate care, a welcoming environment, and meaningful resident engagement that resonates with many families. It is a solid fit for seniors who prioritize connection, activity, and a clear sense of routine, and who can participate actively in monitoring care quality. For those whose nonnegotiables include impeccable safety records, consistent staffing, and highly predictable clinical management, exploring alternatives is prudent. With thorough due diligence, specific care-plan discussions, and ongoing family involvement, this community can align with the loved one’s goals and deliverably improve day-to-day life.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Andrew Care Center in Apple Valley, CA is a board and care home that provides high-quality assisted living services for seniors. Our community offers a comfortable and welcoming environment for residents to live in.
Our center features a dining room where nutritious meals are served daily. The facility is fully furnished, ensuring that residents have everything they need to feel right at home. We also have a beautiful garden and outdoor space for residents to enjoy fresh air and nature.
At Andrew Care Center, we prioritize the well-being of our residents by offering housekeeping services to maintain cleanliness throughout the facility. We also assist with move-in coordination to make the transition as smooth as possible.
For convenience, we provide telephone and Wi-Fi/high-speed internet access, allowing residents to stay connected with loved ones and engage in online activities.
Our dedicated staff is available to provide assistance with activities of daily living such as bathing, dressing, and transfers. We coordinate with health care providers to ensure that residents receive the necessary medical attention. Special dietary restrictions, including diabetes diets, are catered for during meal preparation and service.
Transportation arrangements are available for medical appointments, allowing residents easy access to healthcare facilities. In addition, there are nearby cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals for residents' convenience.
We believe in promoting an active lifestyle and offer scheduled daily activities for our residents to participate in.
In summary, Andrew Care Center is a warm and inviting community that provides board and care home services in Apple Valley. With amenities such as a dining room, fully furnished rooms, garden area, housekeeping services, move-in coordination assistance, telephone and Wi-Fi connectivity – our focus is on ensuring the comfort and well-being of our residents while providing necessary care services.
Andrew Care Center is located at 13821 Cronese Way, Apple Valley, CA 92307 in San Bernardino County, California
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