13821 Cronese Way, Apple Valley, CA 92307
For more information about senior living options: (844) 490-3973
Apple Valley Post Acute Care Center attracts a wide range of experiences from families and residents, with some praising the facility as clean, welcoming, and linguistically accommodating, and others recounting serious concerns about safety, staffing, and quality of care. On the positive side, several reviewers describe the place as clean and orderly, with nurses who are kind and attentive to their loved ones. One family member emphasized that their dad was kept clean and well-groomed, and that staff spoke to him in his language, which made a meaningful difference. Phrases like a "warm home feeling," a "people-focused" approach, and a sense that the staff are genuinely caring appear repeatedly in more favorable accounts. In some entries, individual staff members or case managers stand out for going above and beyond, and several families credit specific employees for helping them navigate care and scheduling. Juana, the facility's case manager, receives particular praise for being extremely helpful and genuinely caring.
However, a substantial number of reviews paint a far more troubling picture. A common thread in many postings is that appearances can be deceiving: the outside looks nice, but inside the care can be subpar. Reviewers complain that nurse aides are overloaded with too many patients, which translates into delayed responses to call buttons, long wait times for assistance, and sometimes neglectful or rushed care. One lament describes a 40-minute (and sometimes longer) delay for call light responses, which for a vulnerable population can create real safety risks. Several accounts allege neglect, including a relative who was left in a diaper for extended periods with severe diaper rash, and another who describes a "big fall risk" due to a mattress blocking access to the bathroom. The recurring theme is that safety and dignity aren't always protected, with mentions of patients left in soiled clothing or beds, and some rooms where equipment and furnishings feel aged and clunky.
Diet, environment, and basic comforts are also points of contention. Many reviews describe meals as inconsistent in quality, with some days labeled as especially poor (pasta and rice dishes repeatedly criticized) and others noting better meals for roommates. Building conditions are described as aging and poorly maintained in some entries: old beds that restrict patient mobility, televisions that are fixed to furniture with remotes that no longer work, and a backdrop of aging equipment. Some reviewers even mention the building lacking air conditioning except on weekends for visitors, which adds to a sense of discomfort for residents. In contrast, other posts praise the environment as warm, home-like, and well-kept, underscoring how uneven the experiences can be within the same facility.
Safety concerns extend beyond delays and meals. A few reviewers recount serious incidents and procedural questions, including accusations of improper room changes, questionable COVID-19 protocol handling, and potential miscommunication around a resident's health status. One lengthy account describes a decline after a series of alleged missteps, including an early fall, disputed COVID testing results, and subsequent transfers to hospitals where the resident did not recover. These stories, while individual, contribute to an overarching impression among some readers that safety and transparency may be inconsistent and worth closer scrutiny by authorities or family members visiting or evaluating care.
In addition to the direct care issues, there is a notable emphasis on staff turnover and morale. Several reviews note high CNA turnover, with some aides described as rude or uncaring in certain moments, while others emphasize that the kindness and competence of staff can vary day to day. This inconsistency appears to be a source of frustration for families who are trying to rely on steady, trustworthy care for their loved ones. Yet bundled with these criticisms are more positive recognitions of staff who demonstrate competence, compassion, and a dedication to their patients, reminding readers that good care can exist even if it is not universal.
Overall, the collection of reviews reveals a facility that embodies a paradox: for some families, Apple Valley Post Acute Care Center feels like a clean, supportive, and caring environment with moments of outstanding staff. For others, it is a place where safety concerns, staffing pressures, and aging infrastructure undermine the quality of care and the ability to meet basic needs promptly. The disparity is reinforced by mixed anecdotes about food quality, accessibility, and equipment, as well as strong suggestions from some families to seek alternatives or to engage more actively in oversight and complaint pathways. The most consistent takeaway is the importance of visiting frequently, asking to speak with a case manager, observing how promptly call lights are answered, and evaluating the care plan and room conditions firsthand, especially when a loved one's safety and comfort are at stake.
The Andrew Care Center in Apple Valley, CA is a board and care home that provides high-quality assisted living services for seniors. Our community offers a comfortable and welcoming environment for residents to live in.
Our center features a dining room where nutritious meals are served daily. The facility is fully furnished, ensuring that residents have everything they need to feel right at home. We also have a beautiful garden and outdoor space for residents to enjoy fresh air and nature.
At Andrew Care Center, we prioritize the well-being of our residents by offering housekeeping services to maintain cleanliness throughout the facility. We also assist with move-in coordination to make the transition as smooth as possible.
For convenience, we provide telephone and Wi-Fi/high-speed internet access, allowing residents to stay connected with loved ones and engage in online activities.
Our dedicated staff is available to provide assistance with activities of daily living such as bathing, dressing, and transfers. We coordinate with health care providers to ensure that residents receive the necessary medical attention. Special dietary restrictions, including diabetes diets, are catered for during meal preparation and service.
Transportation arrangements are available for medical appointments, allowing residents easy access to healthcare facilities. In addition, there are nearby cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals for residents' convenience.
We believe in promoting an active lifestyle and offer scheduled daily activities for our residents to participate in.
In summary, Andrew Care Center is a warm and inviting community that provides board and care home services in Apple Valley. With amenities such as a dining room, fully furnished rooms, garden area, housekeeping services, move-in coordination assistance, telephone and Wi-Fi connectivity – our focus is on ensuring the comfort and well-being of our residents while providing necessary care services.
Andrew Care Center is located at 13821 Cronese Way, Apple Valley, CA 92307 in San Bernardino County, California
Apple Garden Seniors
Apple Valley, CA
Affordability: semi-private $2,500 and private $3,500, below county and state averages.
Apple Garden Seniors costs
Apple Garden Seniors reviews
Apple Garden Seniors images
Crystal Garden
Apple Valley, CA
Caring staff with engaging activities.
Crystal Garden costs
Crystal Garden reviews
Crystal Garden images
Solstice Senior Living At Apple Valley
Apple Valley, CA
Friendly, attentive staff; clean, well-maintained environment; spacious apartments and good dining with engaging activities.
Solstice Senior Living At Apple Valley costs
Solstice Senior Living At Apple Valley reviews
Solstice Senior Living At Apple Valley images
Whispering Winds Of Apple Valley
Apple Valley, CA
Friendly, attentive staff; clean, well-maintained apartments with engaging activities.
Whispering Winds Of Apple Valley reviews
Whispering Winds Of Apple Valley images
Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.