TheKey East Bay, CA

Pros

• The agency has done an outstanding job supporting their family, showing dedication and commitment.
• The coordination and competent caregivers provided by the agency make them shine above all others.
• The care given to their father during a difficult time was appreciated, with the agency showing respect and dignity.
• The staff have been wonderful, providing needed relief and allowing the mother to plan a birthday party for her 102nd birthday.
• Home Care Assistance offers the highest quality caregivers, who go above and beyond to provide warmth, hope, and support.
• The team at Home Care Assistance consistently goes above and beyond with their level of support and coordination.
• Home Care Assistance has been a godsend for a family in need, providing information, support, and a wonderful caregiver.
• The office staff is responsive and easy to work with, while the aides they have sent have been decent quality people.

Cons

• The agency could not accommodate what they were looking for and kept switching out staffing.
• The agency did not provide the same care givers consistently.
• The first agency mentioned was unable to offer the needed help and had to go with a different agency instead.
• The office staff of Home Care Assistance Alamo had trouble establishing a routine with consistent caregivers.

Review

Home Care Assistance is an agency that aims to provide top-quality caregivers and exceptional support to families in need. While one customer mentioned experiencing difficulties with the agency not being able to accommodate their specific needs, they ultimately found a different agency that could meet their requirements. However, many other clients have expressed their satisfaction and gratitude for the dedication, sensitivity, and commitment of the Home Care Assistance team.

One family was particularly appreciative of the agency's outstanding job in supporting their family member. They praised the caregiver's dedication and willingness to go above and beyond their duties, providing care with great compassion. Another client commended Home Care Assistance for their coordination and provision of competent caregivers. They were grateful for the assistance provided during a difficult time, which was handled with respect and dignity.

A grateful individual expressed relief at finding Home Care Assistance, as they acknowledged the wonderful support and relief provided by the agency's staff. They mentioned how well their mother was doing under the care of Home Care Assistance and even shared plans for her upcoming 102nd birthday celebration. The efficiency and responsiveness of the organization were highly valued by this customer.

In terms of caregiving services, Home Care Assistance believes in prioritizing clients' peace of mind by offering high-quality caregivers who pay attention even to small details. Whether it's wrapping a cozy blanket around a client or serving them their favorite ice cream, the caregivers ensure warmth, hope, comfort, and safety. They take into account each client's unique needs and challenges by looking at the whole picture. Additionally, these exceptional caregivers are recognized for going above and beyond in providing care that leaves a lasting smile on both clients' faces and families' hearts.

The team at Home Care Assistance is consistently praised for going above expectations in terms of support and coordination. Their dedication is highly appreciated by those who have had the opportunity to work with them. The positive experiences shared by customers emphasize how much they value working with Home Care Assistance.

One client shared their positive experience of stumbling upon Home Care Assistance by chance. They were overwhelmed with the responsibility of finding care for a family member and were relieved to find an agency that could assist them. The Client Care Manager provided valuable information and promptly set up a call, resulting in a plan being put in place with a wonderful caregiver named . This client acknowledged the team's constant availability and willingness to help as a true relief for their family.

Lastly, Home Care Assistance Alamo receives praise for their responsive and easy-to-work-with office staff. While there have been minor issues in establishing a consistent routine with the same caregivers, overall, this customer is satisfied with the service provided thus far.

In summary, Home Care Assistance strives to offer exceptional support and comfort to families in need by providing high-quality caregivers who go above and beyond. While there may have been isolated instances where specific needs couldn't be accommodated, the majority of reviews express gratitude for the agency's dedication, compassion, and professionalism. From providing relief to family members to ensuring clients' well-being, Home Care Assistance continues to shine above others in their commitment to quality care.

This part of Alamo, California offers a convenient and diverse range of amenities for senior living. With multiple pharmacies located within a few miles radius, access to healthcare essentials is easily accessible. There are also a variety of cafes and restaurants nearby, providing opportunities for socializing and enjoying meals. Additionally, the proximity to parks allows for outdoor recreational activities and relaxation. In terms of healthcare services, there are reputable physicians and hospitals within a reasonable distance. The presence of theaters and transportation options like BART stations offer entertainment and convenience for seniors looking to explore the area or attend events. Overall, this part of Alamo provides a balanced mix of essential services and leisure activities that would cater well to seniors seeking a comfortable and active lifestyle.

Pharmacies

• CVS Pharmacy (0.7 miles)
• Rite Aid (0.9 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3.5 miles)
• CVS Pharmacy (3.9 miles)
• Walgreens (5.1 miles)

Cafes

• Peet's Coffee and Tea (0.8 miles)
• Starbucks (2.4 miles)
• Marketplace Cafe (3.8 miles)
• Philz Coffee (3.9 miles)
• Bondadoso Coffee & Tea Collective Add to Favorites (4.6 miles)
• Starbucks (5.5 miles)
• Starbucks (5.7 miles)

Parks

• Hap Magee Dog Park (0.8 miles)
• Hap Magee Ranch Park (0.9 miles)
• Livorna Park (1 miles)
• Rudgear Park (1.7 miles)
• Osage Station Park (3.9 miles)
• Civic Park (4.1 miles)
• Arbolado Park (4.7 miles)

Hospitals

• Kaiser Permanente Medical Center (3.5 miles)

Physicians

• Derek Jue (3.6 miles)
• Ford Lloyd C MD (4.8 miles)
• Golden State Dermatology (4.8 miles)
• Michael Y Chang, DO (5 miles)
• Muir Orthopaedic Specialists - Redwood (5.1 miles)
• Muir Orthopedic Specialists (5.1 miles)
• Jain, Suprabha - Suprabha Jain MD-MDI Wellness Center (5.3 miles)

Restaurants

• True Food Kitchen (3.6 miles)
• Gott’s Roadside (3.7 miles)
• Taco Bell (4.9 miles)
• Rocco's Ristorante & Pizzeria (5 miles)
• Chick-Fil-A (5.5 miles)
• In-N-Out Burger (5.6 miles)
• Wendy's (5.7 miles)

Theaters

• Century Walnut Creek 14 and XD (3.8 miles)
• Century Blackhawk Plaza (6.6 miles)
• Century 16 Downtown Pleasant Hill and XD (6.8 miles)

Transportation

• Walnut Creek BART Station (4.5 miles)
• Pleasant Hill/Contra Costa Centre BART Station (5.6 miles)
• U-Haul of Concord (7.4 miles)