Oak Ridge Village

Pros

• Autumn Place has become a family to them.
• The staff have gone over and beyond to settle them and provide care for Dad.
• Sara is described as graceful and like a fairy with wings.
• Angela, the administrator, never misses a beat.
• The residents are part of one big family, and it is a great place.
• Dad is home, bringing relief and gratitude.

Cons

• They felt forced to work on the Medcart and reported never getting a return phone call when they contacted the facility.
• They advised others not to place a loved one there, citing neglect and saying it is not a good place to work.
• They would not recommend the facility for a loved one, alleging they were cheated out of a Care Act bonus, that admins lied about it, and that the owner was selfish, hateful, and lazy.
• They alleged neglect and abuse occurred at the facility.

Review

Autumn Place is described by families and former staff as a place where care can feel deeply personal and almost like a second home. One family member shared that the facility has become a true extension of their own circle, especially after moving toward coordinated care for a loved father. They highlighted a specific team - Sara and Angela in particular - as central to that warmth. The praise paints a picture of a setting where acts of kindness are not just occasional but woven into the daily experience: Sara is depicted as graceful and capable, a kind of "fairy" presence, while Angela, the administrator, is credited with never missing a beat. For this reviewer, the outcome was tangible and meaningful: having their dad settled and thriving at home in a familiar, supportive environment.

Yet, within the same broader conversation about Autumn Place, other experiences tell a more complicated story. Several voices acknowledge that the facility is pleasant and well-intentioned, but they pair that with concerns about how certain operational aspects are run. One reviewer notes that while the place is nice, they felt compelled to work on the Medcart and experienced a lack of responsive communication when trying to connect with the facility - no return calls, which left them frustrated and uncertain about how concerns were being addressed. This juxtaposition - pleasant surroundings with gaps in communication and workflow - suggests that the day-to-day experience can differ significantly depending on the role and the specific interactions a family or employee has.

The most pointed warnings come from reviewers who describe neglect and a problematic work environment. One person urged others not to place their loved ones there, asserting that they had witnessed "a lot of neglect." They also stated that it is not a good place to work, signaling that the challenges they encountered extended beyond resident care to include staff satisfaction and morale. This perspective emphasizes that safety, attentiveness, and consistent care can be uneven, depending on the day, the team on duty, or the administrative practices in place.

Another strong critique centers on administrative and financial integrity. A former employee, who says they voluntarily quit, claims not to recommend Autumn Place for a loved one and asserts that the facility cheated staff out of a bonus tied to the Care Act. The accusation is specific and serious: they allege that both the administrator and the owner lied about a bonus and that the agency was compelled to involve the Attorney General. The reviewer characterizes the owner as selfish, hateful, and lazy, suggesting a deep sense of mistrust toward leadership and a belief that important compensation was mishandled. This account underscores how disputes over bonuses and governance can color overall impressions of the place, even when the physical environment might appear welcoming.

Despite these darker notes, there are lines that reinforce a sense of belonging and community within the residence. One reviewer stresses that the residents are not merely occupants but "part of one big family," a sentiment that echoes the warmth celebrated by the other positive posts. Another brief note - simply "nice place" - adds to the impression that Autumn Place can convey comfort and pleasant surroundings in certain circumstances, particularly from a resident or family member's viewpoint.

Taken together, the collection of reviews reveals a nuanced picture of Autumn Place. On one hand, there are powerful testimonies to compassionate care, personal attention, and a family-like atmosphere that makes a real difference for both residents and their families. The commendations for individuals like Sara and Angela illustrate how specific staff members can elevate care environments and foster trust, especially during transitions to coordinated care. On the other hand, multiple voices raise concerns about communication gaps, the consistency of care, and governance practices, including disputes over bonuses and accountability. The tension between a warm, supportive bedside experience and administrative or operational shortcomings is palpable in these accounts.

For families considering Autumn Place, these voices suggest a need to evaluate both the human touch on the floor and the systems that support everyday operations. Potential residents and relatives might look for clarity in communications, responsiveness to calls and questions, and a transparent approach to staff compensation and administration. It can also be valuable to speak directly with staff and leadership, read current reviews, and, if possible, request a tour during a typical day to gauge whether the environment feels consistently attentive and respectful. In the end, Autumn Place appears to offer warmth and a sense of belonging in several accounts, while also presenting notable concerns that warrant careful consideration before making a decision about placement or employment.

Pea Ridge, Arkansas offers easy access to transportation with two airports within a short distance. There are various places of worship nearby, catering to a range of spiritual needs. For medical needs, there are several pharmacies and physicians in the area, providing convenience for seniors. The town also boasts numerous parks for outdoor activities and relaxation. Additionally, there are cafes and restaurants offering a variety of dining options. In terms of healthcare, there are hospitals and specialized clinics within a reasonable distance. Overall, Pea Ridge provides a peaceful and well-equipped environment for senior living.

Transportation

• Rogers Executive Carter Field Airport ROG (4.5 miles)
• Bentonville Municipal Airport (VBT) (8.3 miles)

Places of Worship

• St Stephen Catholic Church (5.5 miles)
• First Presbyterian Church (5.8 miles)
• Endtime Harvest Church & School (6.9 miles)
• Fellowship Bible Church (10.3 miles)

Pharmacies

• ""Walmart Stores"" (5.6 miles)
• Walmart Pharmacy (5.9 miles)
• Walgreens (6 miles)
• Harps Food Stores (6.5 miles)
• CVS Pharmacy (6.7 miles)
• Harps Food Store (6.7 miles)
• Walmart Pharmacy (7 miles)

Parks

• Memorial Park (5.7 miles)
• Orchards Park (5.7 miles)
• Bentonville Bark Park (5.9 miles)
• Blowing Springs Park (6 miles)
• Lake Atalanta Park (6.9 miles)
• Coler Mtb Preserve (7.4 miles)
• Osage Park (7.9 miles)

Cafes

• 7 Brew Coffee (5.7 miles)
• Starbucks (6.1 miles)
• Onyx Coffee La (6.7 miles)
• Onyx Coffee Lab (6.9 miles)
• Starbucks (9.3 miles)

Physicians

• Advanced Dermatology & Skin Cancer Center (5.8 miles)
• Dr Hulls Office (6.7 miles)
• Blue Wave Hearing Center (6.7 miles)
• Better Hearing and Balance Connection (6.9 miles)
• Community Clinic Rogers Medical (7.1 miles)
• Mercy Health System Of Nw Ar (7.3 miles)
• Natural Hearing Centers (7.3 miles)

Restaurants

• McDonald's (6.4 miles)
• Sonic Drive-In (6.5 miles)
• The Buttered Biscuit (6.5 miles)
• Fred's Hickory Inn (6.5 miles)
• Table Mesa Bistro (6.7 miles)
• Oven & Tap (6.7 miles)
• Scotch & Soda (6.7 miles)

Hospitals

• Decision Point - Preferred Family Healthcare (6.9 miles)
• Northwest Medical Center - Bentonville (7.7 miles)
• Tracie Kirkland, APN (8.8 miles)
• Emily Turner, APN (8.8 miles)
• Mercy Hospital (9.4 miles)
• 4Th Floor Waiting Room (9.4 miles)

Theaters

• Malco Pinnacle Hills 12 (9.4 miles)