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2.8 from 89 reviews
5 stars
31
4 stars
5
3 stars
7
2 stars
5
1 stars
41
Overall Review of Baptist Health Medical Ctr
common14 reviews mention this
Staff are often kind and professional
Many residents describe staff members as kind and professional.
Across many experiences, reviewers talk about fast check-ins, nurses and doctors who communicate well, and staff who are reassuring during painful or stressful visits. Several also mention being treated with kindness and care, including praise for specific clinicians and overall teamwork in urgent situations.
caveat16 reviews mention this
Wait times and delays recur
A recurring complaint is long waits before care starts.
Multiple reviewers report being left waiting for extended periods after arrival, including hours without updates or with care that felt delayed. Some describe slow progress between check-in, tests, and getting seen by a provider, while others say they waited so long they considered leaving or were discharged without addressing their concerns.
caveat3 reviews mention this
Privacy can feel limited
Some reviews say privacy during treatment is lacking.
Several reviewers describe being placed in shared rooms separated by curtains, reporting that others could hear them and that they felt exposed during care. A few also mention difficulty around changing for tests or concerns about lack of privacy while waiting and being processed.
common3 reviews mention this
Cleanliness is mixed
Reviews mention both clean spaces and cleanliness problems.
Some reviewers say the facility is very clean, and others specifically praise cleanliness in rooms and areas where patients and visitors were present. At the same time, at least one reviewer reports a dirty room, which suggests cleanliness experiences can vary by visit and area.
caveat3 reviews mention this
Billing and payment issues come up
Some reviews criticize billing practices and required payments.
A few reviewers describe being asked to pay upfront or facing charges they felt should not apply to the care they received. Others mention concerns about how a visit was classified for billing and describe large out-of-pocket costs after the fact.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Nearby Places of Interest
This part of Arkadelphia, Arkansas offers convenient access to various healthcare services, with Baptist Health Medical Center-Arkadelphia Emergency Department and several medical clinics located within walking distance. There are also pharmacies nearby for easy medication management. The area features a diverse selection of restaurants, including Jalapeno and Hamburger Barn, providing plenty of options for dining out. Places of worship such as Trinity Temple Assembly of God and St Mary's Catholic Church offer spiritual support within close proximity. For outdoor enthusiasts, Arkadelphia Parks & Recreation and Feaster Park and Trail provide opportunities for leisurely walks and nature exploration. Overall, this neighborhood offers a combination of essential services, amenities, and recreational options that may appeal to seniors looking for a vibrant community to call home.
Hospitals
Baptist Health Medical Center-Arkadelphia Emergency Department (0 miles)
Physicians
Baptist Health Arkadelphia Medical Clinic- A Service of Baptist Health Medical Center-Arkadelphia (0 miles)
Baptist Health Specialty Clinic Arkadelphia (0.1 miles)
Arkansas Eye Surgery (0.1 miles)
Compassion Women's Clinic (0.1 miles)
Arkadelphia Diagnostic Clinic (0.1 miles)
Arkadelphia Clinic For Children and Young Adults (0.1 miles)
Estelle Rutledge, MD (0.3 miles)
Pharmacies
Brookshire's Pharmacy (0.3 miles)
Fred's Stores of Tennessee (0.4 miles)
Vapor Spot (0.4 miles)
Walgreens (0.5 miles)
Thomerson Drug Of Gurdon (14.5 miles)
Super Drugs Pharmacy (20.8 miles)
Epic Pharmacies (20.8 miles)
Restaurants
Jalapeno (0.3 miles)
Andy's Restaurants (0.3 miles)
Hamburger Barn (0.3 miles)
Great Wall Restaurant (0.3 miles)
Firehouse Subs (0.3 miles)
McDonald's (0.5 miles)
Domino's Pizza (0.5 miles)
Places of Worship
Church of Jesus Christ of Latter Day Saints (0.5 miles)
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