Sunview Health And Rehabilitation Center

Pros

• The staff at Sunview Health & Rehabilitation Center, particularly Holly, Justin, and Rhonda, are recognized for going above and beyond in caring for residents.
• Many patients appreciate the friendly demeanor of the nurses and therapists who provide support during their recovery.
• One resident expressed gratitude towards the activity staff, Felicia and Mondo, for helping improve their mood and overall well-being.
• A family member noted that after receiving care at Sunview, their loved one made significant progress in rehabilitation and was able to transition to a more advanced facility.
• The cleaning crew received commendations for their attentiveness to maintaining cleanliness in the facility.
• Despite concerns about communication, one reviewer acknowledged that the quality of care provided made up for it.
• Some residents found that certain nurses consistently went above and beyond in their duties, contributing positively to patient care experiences.
• A resident mentioned feeling "human again" thanks to the support provided by activity staff during a difficult time.

Cons

• The caregivers at the facility consistently failed to respond to call lights, leaving patients without assistance for extended periods.
• Patients were often left in bed for 24 hours a day with no rehabilitation or engagement.
• The food served was described as awful and tasteless, contributing to patients' lack of appetite.
• There were numerous reports of inadequate care, including failure to properly assist patients with basic needs like eating and showering.
• Staff appeared unprofessional, engaging in personal activities rather than attending to patient care.
• Patients experienced preventable illnesses due to lack of sufficient medical oversight and care.
• Communication from the nursing staff and doctors was severely lacking, leading to critical health concerns going unaddressed.
• The facility's conditions were described as horrible, both in terms of general environment and specific patient care practices.
• Multiple visitors reported witnessing neglectful behavior from staff, raising safety concerns for patients.
• The facility prioritized profit over compassionate care for its residents, according to several reviews.

Review

The reviews of Sunview Health & Rehabilitation Center paint a complex and often troubling picture of the care provided to its residents. While some individuals report positive experiences, highlighting the friendliness of staff members and the effectiveness of therapy, a significant number express deep dissatisfaction with the overall quality of care. Many families share harrowing accounts that illustrate systemic failings in patient support, responsiveness, and medical oversight, leaving loved ones vulnerable in what should be a place of healing.

Numerous reviewers emphasize inadequate staffing levels as a primary issue contributing to poor patient care. Concerns are raised about call lights being ignored for extended periods, leading to distressing situations where patients cannot receive timely assistance. One reviewer noted a family member who pressed the call light multiple times without response until an advocate from outside intervened. These instances reflect not only on the facility's operational efficiency but also raise questions about the basic dignity and safety afforded to residents—an essential requirement for any healthcare environment.

Moreover, complaints extend beyond mere staffing shortages; they also touch on specific incidents reflecting neglect and misconduct within the facility. A review discussed how a man fell out of his wheelchair while surrounded by staff who failed to react appropriately or provide immediate assistance. This alarming event underscores concerns regarding proper staff training and attentiveness in critical moments when patients can be at their most vulnerable. Additionally, reports of staff members engaging in frivolous behavior—such as one nurse doing her nails while patients awaited help—further aggravate worries about professionalism and commitment to patient care.

Food quality emerged as another area needing substantial improvement. Several reviewers described meals as subpar or tasteless, with one account detailing food being delivered but left untouched due to lack of assistance offered to help patients eat. The negative impact this has on resident well-being is clear; adequate nutrition is vital for recovery and general health, yet these establishments seem ill-equipped to ensure that all residents receive proper sustenance according to their individual needs.

Conversely, there are voices among this chorus of discontent that sing praises for elements within Sunview Health & Rehabilitation Center. Some families report positive interactions with specific nurses who “go above and beyond” for their loved ones despite overarching criticism toward management practices and overall conditions at the facility. The presence of commendable individuals within a broken system offers hope but ultimately does not overshadow calls for comprehensive reform in staffing policies and protocols governing patient interaction.

Lastly, ominous evaluations urge potential patrons to think critically before placing their loved ones under Sunview's care. Reviews convey fear rooted in personal experiences where loved ones have suffered adverse effects after receiving what was purportedly rehabilitative support. One family recounted severe health declines that ensued shortly after discharge from Sunview—which prompted them to express their outright refusal to recommend it as suitable care housing for anyone’s family member.

In summary, while Sunview Health & Rehabilitation Center may boast some redeemable qualities through specific personnel performances or pleasant aesthetic surroundings, there remains an undeniable gap between expectations set by its surface-level reputation versus lived realities reported by countless families grappling with heavy burdens as they seek adequate care for their loved ones. It is imperative that both prospective residents and oversight bodies actively consider these detailed reviews when evaluating long-term care options within skilled nursing facilities like Sunview.

Cafes

• Starbucks (0.8 miles)
• Starbucks (3.3 miles)
• Dutch Bros Coffee (3.7 miles)
• Starbucks (4 miles)
• Dutch Bros Coffee (4.6 miles)
• Starbucks (4.9 miles)
• Starbucks (5.2 miles)

Physicians

• Arizona Arthritis & Rheumatology Associates, PC (1.1 miles)
• The CORE Institute - Sun City (1.2 miles)
• Academic Urology & Urogynecology Of Arizona (1.3 miles)
• Multi-Specialty Physicians (1.4 miles)
• Associated Retina Consultants (3.4 miles)
• North Valley Dermatology & Original Skin (3.9 miles)
• Banner Health Center (4.1 miles)

Pharmacies

• Walgreens (1.3 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.6 miles)
• Walgreens (2.9 miles)
• Walgreens (3.4 miles)
• Fry's Pharmacy (3.6 miles)
• CVS Pharmacy (3.8 miles)

Theaters

• AMC Surprise Pointe 14 (3.2 miles)
• Park West 14 (3.4 miles)
• Arrowhead Fountains 18 (4.4 miles)
• AMC Westgate 20 (4.8 miles)
• AMC Arrowhead 14 (5.5 miles)

Parks

• Rio Vista Community Park (3.2 miles)
• Veramonte Park (3.4 miles)
• Indoor Playgrounds International (4.1 miles)
• Pioneer Community Park Off-Leash Dog Park (4.5 miles)
• Pioneer Community Park (4.5 miles)
• Surprise Community Park (4.9 miles)
• Kingswood Parke HOA Park (5.7 miles)

Restaurants

• Haymaker Thunderbird (3.3 miles)
• Lou's Tivoli Gardens (3.4 miles)
• Line Thai Resteraunt (3.4 miles)
• Cold Beers & Cheeseburgers (3.4 miles)
• The Sicilian Butcher Peoria (3.4 miles)
• Crumbl Cookies (3.5 miles)
• BJ's Restaurant & Brewhouse (3.6 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (4.6 miles)
• The Church At Arrowhead (5.7 miles)