Visiting Angels

Pros

• Linda is described as a compassionate caregiver who became a true companion to their mom, even jokingly called a "partner in crime."
• Vanessa and the office staff are praised for being easy to work with and accommodating when schedules change.
• Visiting Angels' caregivers are personable, caring, professional, and encouraging, with examples of helping after surgery and tackling chores.
• The staff are consistently on time and treat their loved ones with dignity and respect.
• Grace is highlighted as wonderful - kind, attentive, and a comforting presence.
• The agency's communication is seamless, keeping families informed and involved.
• Deo (Deogratias Bihimana) is commended as an exceptional male caregiver with a big heart.
• Becky Ratliff-Bosh and the Tucson office team are responsive, kind, and compassionate, hugely helpful over the year.
• Visiting Angels enables families to keep loved ones at home with reliable care and rapid responses during discharges.
• Families repeatedly recommend Visiting Angels for top-notch care and support.

Cons

• The billing process is a little cumbersome and has a surcharge for some of the more convenient payment methods.

Review

Across a variety of families and circumstances, Visiting Angels consistently emerges as a trusted partner in at-home care. The common thread running through these accounts is not only the practical help with daily tasks but also the meaningful connections formed between caregivers and the people they support. In one family, Linda became more than a caregiver to Phoebe's mother; she was a true companion and, in the family's eyes, a partner in crime. For eight months, Linda's Tuesday and Friday visits sparked joy and warmth in the home, turning routine assistance into a comforting routine that helped their mother stay engaged and happy. When Phoebe's mother eventually needed more advanced care and would move near the sister in Texas, the gratitude toward Linda - and toward Vanessa, the office staff member who was consistently accommodating - felt like a heartfelt farewell to someone who had become indispensable.

Another reviewer describes a different, equally transformative experience: post-surgical recovery with a non-weight-bearing period. The investigator found great value in an Angel caregiver who did more than provide physical help - she was personable, caring, and professional, offering encouragement throughout the week. When the client needed rest, the caregiver quietly took on household chores and laundry, maintaining a sense of normalcy and support during a difficult time. The recommendation was clear: the care provided was not only competent but genuinely uplifting, making a tangible difference in recovery and daily life.

Several narratives highlight the reliability and dignity that Visiting Angels brings to long-term care. In one account, the entire staff - Lydia, the owner; Brittany, the office manager; and the rest of the team - was praised for punctuality, consistent communication, and a respectful, person-centered approach to care. The family emphasized that their mother was treated with dignity every day, a consistency that created real peace of mind for loved ones who could not always be physically present. The impression left is one of a well-coordinated operation where office leadership and caregiving staff work in harmony to support aging or ill family members with reliability and grace.

Grace stands out in another tale as a particularly outstanding caregiver. Over five months, she offered compassionate, attentive, and steady presence in the home, helping balance the needs of the patient with the needs of the family. The review emphasizes how Grace's kindness and calm presence provided relief and comfort to both the person receiving care and the family members who supported her. The sentiment is one of profound gratitude for a caregiver who could lift the burden of daily caregiving while maintaining a gentle, reassuring energy in the home.

The breadth of "helpful" experiences is echoed in spontaneous, everyday moments as well. One reviewer simply noted, "So helpful," capturing the sense that the services extended beyond formal tasks to include thoughtful, practical assistance in daily life. Connie's work on a doctor's appointment day - ensuring smooth transport and anticipating additional needs - illustrates the proactive, detail-oriented approach that many families value. In that same vein, caregivers such as Cierra and Veronica were singled out for going above and beyond, addressing needs with competence and a compassionate touch that made a real difference in their mother's care.

Long-term consistency and clear communication are recurring strengths in Oro Valley and beyond. A family shared that they have relied on Visiting Angels for several years, during which their mother sustained injuries that required extra help. The agency's ability to respond rapidly when hospitalization or discharge planning was needed was particularly meaningful; Adrianna is highlighted for her helpful, compassionate management of the situation, coordinating a plan that allowed ongoing care until family members could travel to Oro Valley. The overall message from this account is one of dependability and proactive problem-solving in the service of keeping a loved one safely at home.

Caregiver recognition extends to specific individuals whose contributions left a lasting impression. The review praising Deo Bihimana emphasizes how hard it can be to find male caregivers who can connect with clients on a personal level. Deo's big heart, his readiness to respond to any need, and even his touching moment of emotion when a hospice chaplain was brought in to sing - these details underscore the depth of the connection that can form between a caregiver and someone nearing the end of life. The Tucson office staff - their responsiveness and compassionate practicality - are also singled out, with Becky Ratliff-Bosh called out as especially helpful throughout the year.

Beyond individual stories, the reviews collectively reflect a broad sense of reassurance for families who rely on Visiting Angels to support aging parents or relatives with dignity, consistency, and respect. In several accounts, the care extended to coordinating with hospitals, arranging discharge plans, and aligning schedules with family needs, sometimes with family members living out of state. A common refrain is that the agency provides "eyes on" daily monitoring, timely communication, and a level of care that enables loved ones to remain in their homes where they feel most comfortable and secure. Even as families noted some administrative challenges, such as a billing process that could be cumbersome and certain payment method surcharges, the overarching sentiment remained one of trust in the caregivers' professionalism and personal warmth.

Finally, the testimonials reflect a sense of gratitude that extends into assisted living settings as well. One family noted positive feedback from staff and caregivers about Visiting Angels, describing reassurance in knowing their loved one receives attention and social interaction through the agency's services. Taken together, these stories paint a portrait of Visiting Angels as a dependable, compassionate partner in senior and disability care - one that brings practical support, meaningful companionship, and a consistent, human touch to families navigating the complexities of aging, recovery, and daily life at home.

This part of Tucson, Arizona offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several physicians' offices nearby such as Advanced Vision Care and Pusch Ridge Family Medicine, medical care is easily accessible. There are also various dining options to choose from including Pappoules and Sushi Garden, providing opportunities for social outings and delicious meals. Additionally, the proximity to pharmacies like Walgreens and hospitals like Northwest Medical Center ensures that healthcare needs can be met efficiently. Places of worship such as Beautiful Savior Lutheran Church offer spiritual support, while nearby parks like Linda Vista Park and Rilito River Park provide green spaces for recreational activities and relaxation. Overall, this neighborhood provides a mix of essential services and recreational opportunities suitable for senior living.

Physicians

• Advanced Vision Care (0.2 miles)
• Foothills Family Practice (0.2 miles)
• Hess & Sandeen Plastic Surgery (0.3 miles)
• Pusch Ridge Family Medicine (0.3 miles)
• Kimy Charani (0.3 miles)
• Tucson Family Medicine (0.7 miles)
• Urological Associates of Southern Arizona PC (1.5 miles)

Restaurants

• Pappoules (0.2 miles)
• Sushi Garden (0.4 miles)
• Applebee's (0.5 miles)
• Legends Bar & Grill (1.1 miles)
• El Charro Cafe (2.1 miles)
• McDonald's (2.1 miles)
• Guadalajara Original Grill (2.2 miles)

Theaters

• AMC Foothills 15 (0.3 miles)

Pharmacies

• Walgreens (0.6 miles)
• Fry's Pharmacy (2 miles)
• Bashas' Pharmacy (2 miles)
• Walgreens (2.1 miles)
• Walmart Pharmacy (2.1 miles)
• Botanica (2.7 miles)
• The Apothecary (2.7 miles)

Hospitals

• Northwest Medical Center (1.8 miles)
• Nw Medical Hospital (1.8 miles)

Places of Worship

• Beautiful Savior Lutheran Church (1.9 miles)
• Grace Community Covenant Church (2.6 miles)
• Casas Church (3.9 miles)

Cafes

• Village Bakehouse (2.3 miles)
• Dutch Bros Coffee (2.5 miles)
• Kneaders Bakery & Caf (3.9 miles)
• Dutch Bros Coffee (3.9 miles)
• Starbucks (4.7 miles)

Parks

• Linda Vista Park (2.6 miles)
• Rilito River Park (3.5 miles)
• Willow Park (3.6 miles)
• Children's Memorial Park (3.8 miles)
• Canada Del Oro Riverfront Park (4.1 miles)