All Seasons Oro Valley

Pros

• Josh Brett is praised as a rockstar in his role as Director of Maintenance.
• The staff at All Seasons Oro Valley are amazing, helpful, and kind, especially the Director of Maintenance.
• ASOV is an amazing place with a caring, loving, and family-centered atmosphere.
• The Memory Care Unit is beautiful, with a compassionate and competent staff led by Edith Garcia.
• Edith Garcia's leadership shows a genuine passion for residents and their well-being.
• Chi-Vas W.'s Enliven program brings out the best in residents with engaging activities like virtual reality travel.
• The amenities are outstanding, including an onsite salon, a beautiful pool, transportation, and a restaurant serving five-star food.
• The dining program delivers excellent food and makes thoughtful dietary accommodations.
• The staff and management communicate proactively and follow through to resolve concerns.
• Visitors and families feel welcomed and well-informed during tours and move-ins.
• The memory care staff, from servers to caregivers, create a warm, engaging, and safe environment.
• The facility and its team treat residents like family, fostering a strong sense of community.

Cons

• Angie has been short and rude repeatedly with the grandparents.
• Angie has been difficult with concerns raised by the grandparents and with resolving issues when making reservations.
• The grandparents have been treated horribly by Angie, the dining room manager.
• Angie behaves disrespectfully toward seniors and rarely comes out to speak to neighbors or guests.
• Robert has been very short in conversation and placating when issues are raised.
• The grandmother ends up eating most meals in her apartment due to Angie's disrespectful behavior toward seniors.

Review

All Seasons Oro Valley is repeatedly described as a wonderful, inviting place with a stunning property and a genuine sense of community. Across the many impressions shared, the consensus is clear: it is a beautiful place to live and work, with amenities that feel upscale and a campus that is easy to navigate for residents and their families. The atmosphere is frequently praised as warm, friendly, and supportive, with staff who seem to go above and beyond to make days smoother and more enjoyable for the people who call this community home.

A number of reviews center on residents who have family living there, particularly grandparents, and their interactions with the team. The overall sentiment is that most of the staff are caring, attentive, and responsive. Grandparents are said to be thriving in this environment, enjoying the services and companionship offered by the community. However, there are some concerns raised about a few individuals who head particular departments. One recurring point of contention mentions Angie, the dining room manager, who is described as short, rude, and slow to address concerns, especially around meal-related issues or reservations. This friction casts a shadow over otherwise positive experiences and has left some family members feeling unsettled, especially when it concerns seniors who deserve respectful, patient communication. There is also mention of a man named Robert who has been short in conversation and not as helpful as expected when issues arise. In contrast, other staff members - like Sherrie, who consistently takes good care of the grandparents - are singled out for their kindness and reliability. The executive chef, Tyler, is described as kind and responsive to concerns, offering a brighter counterpoint to the difficulties reported with Angie and Robert.

Despite the concerns about a few leaders, the community's front-facing team earns high praise. Josh Brett, in particular, is frequently celebrated as a "rockstar" who embodies the best of All Seasons Oro Valley. He is recognized not only for his role as the Director of Maintenance, where he is said to be friendly and knowledgeable, but also for his visible willingness to engage with residents and families during tours and everyday situations. One review notes that he stopped by during a tour to answer questions with patience and clarity, while another recounts an instance where he arrived on his day off to promptly address an unrelated issue for a resident, underscoring a level of dedication that many families deeply appreciate. The front desk and leasing staff are also praised for their warmth and helpfulness, with specific admiration for how they handle inquiries about finances and insurance, contributing to a sense of trust and accessibility from the moment guests arrive.

The memory care unit receives its own, very strong, chorus of praise. Led by Edith Garcia, the memory care director, the unit is described as a place where compassion and competence go hand in hand. Reviewers express gratitude for Edith's evident love for her residents, noting that the care she and her team provide feels both respectful and Dignified. The testimonies speak of warm interactions and proactive engagement, with staff going out of their way to talk with residents and to be present for important moments. Even after a resident passes, families express gratitude for the lasting dignity and gentleness the staff showed during their loved one's final days. This high level of care is echoed across several testimonials, reinforcing a perception that the memory care team truly treats residents like family.

Beyond the memory care unit, the broader community at All Seasons Oro Valley earns enduring admiration for its vitality and attention to resident well-being. The Enliven program, led by Chi-Vas W., is highlighted as a standout feature that brings joy and engagement to daily life. Activities such as virtual reality travel and other creative offerings are described as innovative and uplifting, giving residents opportunities to try new experiences and stay socially connected. The facility's grounds, park spaces, and the surrounding environment are repeatedly praised for their beauty and accessibility, contributing to a sense of safety and comfort for residents and their families. The staff's ability to tailor activities to individual needs, especially for memory care residents with diabetes or other dietary restrictions, is a recurring note of appreciation, underscoring a holistic approach to health and happiness.

Families also speak of milestone moments that reinforce their positive impression of All Seasons Oro Valley. They recount events like a wedding hosted on-site, where the staff's support and flawless coordination helped make a meaningful day accessible to the resident and their loved ones. Such stories highlight a team that is not only capable of daily care but also ready to create exceptional experiences and cherished memories. The dining experience is often praised for its quality, with specific compliments about five-star level food and attentive servers in the dining rooms. There is clearly a sense that the community can deliver elegance and refinement in everyday care and in special occasions alike.

The community's location and its approach to family involvement also surface as important strengths. The property's proximity to a hospital, doctors, and stores makes day-to-day life easier for families who need convenient access to medical or shopping needs. Importantly, during the Covid era, All Seasons Oro Valley demonstrated a commitment to family visitation, with one reviewer recounting that the staff upheld 24-hour access during lockdowns, allowing families to be present and stay connected with their loved ones. The collaboration with hospice and the willingness to adapt to evolving care plans are cited as reassuring and essential elements of the care experience.

Overall, the collective voice paints All Seasons Oro Valley as an exceptional community that combines beautiful surroundings, a broad array of services, and a deeply caring staff. The consistent praise for individuals like Sherrie, Josh Brett, Edith Garcia, Chi-Vas W., Diana, Susan, and many others reflects a culture of devoted care and genuine hospitality. While there are concerns about Angie, the dining room manager, and Robert, there is a clear and persistent sense that the good outweighs the bad. People celebrate the moments of kindness, the proactive communication, and the dedication to creating a warm, respectful, and enriching home for seniors. For families looking for a vibrant, supportive environment, All Seasons Oro Valley stands out as a community that not only cares for residents but also honors the people who love them.

This part of Oro Valley, Arizona is a vibrant and convenient location for senior living. With Oro Valley Hospital and a variety of physicians' offices within close proximity, residents have access to quality healthcare services. In addition, there are several pharmacies nearby for easily obtaining medications. The area offers a range of dining options, from casual cafes like Baggin's Gourmet Sandwiches to upscale restaurants like The Keg Steakhouse + Bar. Nearby parks such as Sunset Park provide opportunities for outdoor recreation, while places of worship like Resurrection Lutheran Church offer spiritual fulfillment. Overall, this neighborhood provides a well-rounded lifestyle with amenities catering to the needs and preferences of seniors.

Hospitals

• Oro Valley Hospital (0.2 miles)
• Vicki Berkus, MD, PhD (0.2 miles)

Physicians

• Allergy Partners of Arizona (0.2 miles)
• Michael Yim MD (0.2 miles)
• Presidio Surgical Group PC (0.2 miles)
• Oro Valley Family Practice (0.2 miles)
• Tucson Orthopaedic Institute PC (0.2 miles)
• Goldfinger Tedd M Do FACC Fccp (0.3 miles)
• US Oncology (0.3 miles)

Pharmacies

• Walmart Pharmacy (0.4 miles)
• Walgreens (1 miles)
• Walgreens (1 miles)
• Integris Rx (1.1 miles)
• CVS Pharmacy (2.3 miles)
• Diversified Pharmacy Solutions (2.5 miles)
• Fry's Pharmacy (3.6 miles)

Restaurants

• The Keg Steakhouse + Bar - Oro Valley (0.7 miles)
• Olive Garden (0.7 miles)
• Dragon Village (0.9 miles)
• Red Lobster (1 miles)
• In-N-Out Burger (1.2 miles)
• Chili's Grill & Bar (1.7 miles)
• Baggin's Gourmet Sandwiches (1.7 miles)

Places of Worship

• Resurrection Lutheran Church (1.3 miles)
• Casas Church (4.5 miles)
• Grace Community Covenant Church (5.1 miles)
• Beautiful Savior Lutheran Church (8.3 miles)

Parks

• Sunset Park (2 miles)
• Canada Del Oro Riverfront Park (3 miles)
• Linda Vista Park (5.6 miles)

Cafes

• Starbucks (2.2 miles)
• Dutch Bros Coffee (3.4 miles)
• Kneaders Bakery & Caf (3.5 miles)
• Village Bakehouse (5.8 miles)

Theaters

• AMC Foothills 15 (7.4 miles)