Ember Care Assisted Living

14571 West Desert Hills Drive, Surprise, AZ 85379

For more information about senior living options: (844) 490-3973

4.9 from 23 reviews
5 stars
22
4 stars
0
3 stars
1
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1 stars
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Assisted Living Board and Care Home

Ember Care Assisted Living Costs & Pricing

Ember Care Assisted Living offers competitive pricing for its residents, with monthly costs significantly lower than the state and county averages. For a semi-private room, the monthly fee is $2,500, which is notably less than Maricopa County's average of $2,801 and Arizona's average of $2,820. Similarly, for private accommodations, Ember Care's charge of $3,500 remains below the county's average of $3,318 and the state average of $3,345. This pricing structure not only reflects Ember Care's commitment to providing affordable assisted living options but also positions it as an attractive choice within the broader marketplace of care facilities in both Maricopa County and Arizona.

Floor plansEmber Care Assisted LivingMaricopa CountyArizona
Semi-Private$2,500$2,801$2,820
Private$3,500$3,318$3,345

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    Overall Review of Ember Care Assisted Living

    Pros

    • pro Gentle Care Assisted Living is immaculately clean, safe, and homey.
    • pro The staff are angels - cheerful, compassionate caregivers.
    • pro The owner makes holidays festive and treats alumni like family.
    • pro Families experience peace of mind knowing their loved ones are well cared for.
    • pro The care is personalized, attentive, and humane.
    • pro Residents are treated with respect and included as part of a family.
    • pro Meals are nourishing and delicious.
    • pro The facility is well maintained and spotless.
    • pro Residents enjoy engaging activities and weekly exercise.
    • pro Staff communicate promptly and keep families well informed.
    • pro Gentle Care is consistently described as the best care option for loved ones.
    • pro The environment feels welcoming, warm, and like a family home.

    Cons

    • pro The reviewer described the previous memory care facility as too institutional-like and somewhat understaffed, with a resident-to-staff ratio of 23 to 4.
    • pro The price for that facility was described as unspeakable.
    • pro The transition to that facility was more stressful for the family than caring for their mother at home.
    • pro The previous facility required constant phone calls to the family for guidance on how to care for the resident, indicating poor staffing support.

    Review

    Gentle Care Assisted Living in Surprise, Arizona, stands out in a way that feels almost transformative to families who have watched loved ones navigate the challenges of Alzheimer's, dementia, and aging. The stories shared about this group home are consistently filled with gratitude for a place that feels more like a sanctuary than a facility. One caregiver describes the home as immaculate, safe, and wonderfully homey, where the staff seem like angels who work hand in hand with Hospice to adjust to each resident's evolving needs. The sense of security is palpable: people slept easier at night knowing their loved ones were in capable, compassionate hands, and the staff moved with a practiced, gentle fluency that respected the dignity of every resident. The owner's involvement goes beyond standard care - holidays are made festive with gifts and meals, and the community invites former residents as alumni, reinforcing a lasting sense of belonging.

    The care experience for spouses and partners is consistently highlighted as a lifeline during the hardest chapters of dementia care. For one husband who spent his final years at Gentle Care, the environment provided not just basic necessities, but a humane, human-centered approach: the home was clean and safe, he was fed well, and, crucially, treated as a human being with respect and compassion. The staff's ability to coordinate with Hospice and adapt to how his condition changed over time offered the caregiver the peace of mind needed to balance work and personal life. The sense of partnership between the staff and the family is repeatedly described as something rare and deeply valued - an assurance that the person you love is cherished, protected, and supported in every possible way.

    The testimonial stream also highlights consistent, tangible details that elevate Gentle Care above other options. Moms and dads who move into the home often remark on the cleanliness, the friendliness and patience of the staff, and the quality of the meals. One family notes that their mother, now a resident for over a year, speaks proudly about living there and tells them she loves it. The staff are described as knowledgeable and organized, with meals that are not only nourishing but enjoyable - food often cited as a significant source of comfort and reassurance for residents who may have previously experienced subpar dining in other settings. The overall atmosphere is repeatedly described as safe, supportive, and genuinely caring.

    Beyond basic care, Gentle Care is portrayed as a place where life's daily rhythms are preserved and celebrated. Several accounts emphasize the presence of entertainment and exercise on a weekly basis, opportunities for social interaction with other residents, and an environment where family members feel welcome and engaged. The "homey" feel is harmonized with professionalism: medications are closely monitored, safety is a priority, and communication with families is prompt and informative. In this sense, the home operates as a tightly knit extended family, with staff members who take pride in fostering connection, stimulating engagement, and ensuring that residents feel valued every day.

    The most moving stories center on the emotional and spiritual peace that Gentle Care fosters at the end of life. One family describes their uncle thriving in a warm, welcoming atmosphere where he could enjoy delicious meals and meaningful activities in a setting that allowed him to live his final weeks with dignity and calm. Another family remembers their mother's stroke recovery and the way the staff welcomed them as part of a "family network," offering not just care but emotional support, reassurance, and a culture of love. The owner, Sef, and his team are repeatedly praised for going above and beyond - providing a beautiful, memorable experience for families during some of their most difficult moments and, in many cases, helping to craft a sense of closure and comfort for those transitions.

    The long-form experiences shared by families further illuminate why Gentle Care stands apart. A reviewer who joined the Gentle Care family more than a year ago describes the group home as a place where the staff are like extended family, where a caregiver might honestly say, "I care for him as though he was my father." They recount a facility that is spotless, with nourishing, plentiful meals, attentive and compassionate staff, and a culture that treats residents as valued members of a larger community. The contrast with other memory care settings - described as institutional, understaffed, or overly expensive - receives a consistent emphasis: Gentle Care offers a humane alternative that honors both the emotional and physical needs of residents and the emotional well-being of their families.

    In one of the most comprehensive tributes, a lengthy review recounts a painful search for memory care that eventually led to Gentle Care. The author explains how previous facilities felt like institutions - stressful, impersonal, and costly - and how the shift to this cozy, well-run group home transformed their experience. From the moment Sef greeted them with warmth to the daily realities of 3 square meals a day, individualized care, and constant family-like engagement, the narrative underscores a depth of care that extends beyond routine tasks. It is described as a place where communication with family is ongoing and transparent, where every holiday and birthday is celebrated with the individual in mind, and where love is palpable in every interaction.

    Taken together, these stories form a portrait of Gentle Care Assisted Living as more than a care facility - it is a living, breathing home for those who need it most. The consistent notes of cleanliness, safety, nourishing food, attentive staff, and a culture of love and inclusion paint a picture of a place families can trust with their most vulnerable loved ones. The testimonials speak to a shared belief that care, at its best, should lift the weight from families' shoulders while enriching the lives of residents with dignity, affection, and a genuine sense of belonging. For anyone facing the painful decision of placing a loved one in care, these accounts offer a powerful message: Gentle Care is the kind of place you can rely on, a true home where care feels personal, respectful, and deeply human. If you are seeking the best possible environment for a loved one, a call to Gentle Care might be the first, best step.

    Features

    Housing

    • 7 resident community capacity 7 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Phoenix Sky Harbor International (24 miles away) Phoenix Sky Harbor International (24 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Ember Care Assisted Living in Surprise, AZ is a warm and welcoming board and care home that provides exceptional care for seniors in need of assistance with daily living. Our community offers a range of amenities to ensure our residents' comfort and well-being.

    Our fully furnished living spaces are thoughtfully designed to feel like a home away from home. Residents can enjoy their meals in our spacious dining room, where they can savor delicious and nutritious meals prepared by our skilled staff. Housekeeping services are provided to maintain a clean and tidy environment.

    Ember Care also boasts a beautiful garden and outdoor space, providing opportunities for residents to relax, socialize, or take leisurely strolls. Private telephones and Wi-Fi/high-speed internet are available to keep residents connected with their loved ones.

    We understand the importance of maintaining an active lifestyle, which is why we offer a variety of scheduled daily activities to keep our residents engaged and entertained. From exercise classes to crafts and games, there is something for everyone.

    Our dedicated staff is trained to assist with activities of daily living such as bathing, dressing, transfers, and medication management. We work closely with healthcare providers to ensure that each resident's individual needs are met. For those with special dietary restrictions or diabetes diets, we provide tailored meal preparation services.

    Transportation arrangements for medical appointments are made by our staff, allowing residents convenient access to nearby physicians, hospitals, pharmacies, restaurants, cafes, parks, places of worship, theaters, and more.

    At Ember Care Assisted Living in Surprise, AZ, we prioritize the comfort and well-being of our residents. With personalized care services and an array of amenities in a homely atmosphere surrounded by nearby conveniences, our community strives to provide a nurturing environment where seniors can thrive while receiving the support they need.

    Nearby Places of Interest

    Parks

    • Veramonte Park (0.8 miles)
    • Surprise Community Park (2.4 miles)
    • Kingswood Parke HOA Park (3.4 miles)
    • Indoor Playgrounds International (3.9 miles)
    • Pet Park Sun City Grand (5 miles)

    Restaurants

    • Crumbl Cookies (1.3 miles)
    • Vogue Bistro (1.4 miles)
    • Whataburger (2.3 miles)
    • McDonald's (2.4 miles)
    • Rito's Mexican Food- Surprise (2.5 miles)
    • Panda Express (2.8 miles)
    • Carrabba's Italian Grill (3.2 miles)

    Pharmacies

    • Walgreens (1.4 miles)
    • Fry's Pharmacy (1.4 miles)
    • Walgreens (1.6 miles)
    • CVS Pharmacy (2.3 miles)
    • Walmart Pharmacy (2.4 miles)
    • CVS Pharmacy (2.4 miles)
    • Walgreens (2.9 miles)

    Cafes

    • Starbucks (1.4 miles)
    • Starbucks (1.5 miles)
    • Starbucks (3.3 miles)
    • Sumo Snow (3.8 miles)
    • Starbucks (4.2 miles)
    • Starbucks (4.3 miles)
    • The Grand Cafe (4.9 miles)

    Theaters

    • AMC Surprise Pointe 14 (1.5 miles)

    Physicians

    • Young Arizona Pediatrics (2.5 miles)
    • Banner Health Center (2.5 miles)
    • Affiliated Dermatology (2.5 miles)
    • Oasis Ear, Nose, and Throat (3 miles)
    • Jalal Abbas, MD (3.1 miles)
    • Clinic For Digestive Diseases (3.1 miles)
    • Arizona Maternity (3.1 miles)

    Places of Worship

    • St Clare of Assisi Catholic Church (4.4 miles)

    Hospitals

    • Apricus Medical Group (4.8 miles)

    Frequently Asked Questions

    How much does it cost to live at Ember Care Assisted Living in Surprise, AZ?
    Where is Ember Care Assisted Living?

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