Assisted Living Of Surprise

14364 West Desert Hills Drive, Surprise, AZ 85379

For more information about senior living options: (844) 490-3973

4.7 from 11 reviews
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Assisted Living Board and Care Home

Overall Review of Assisted Living Of Surprise

Pros

  • pro Legacy was amazing through dementia, mobility issues, and end-of-life care.
  • pro The staff, care, and communication at Legacy were wonderful.
  • pro The family felt she was in good hands and gained peace of mind.
  • pro Legacy staff became like family and treated her with the same care.
  • pro Legacy is highly recommended for a secure, kind, qualified, and family environment.
  • pro Legacy Assisted Living is a superb place for parents and loved ones, offering a cozy home with private bedrooms and immediate attention.
  • pro The food at Legacy is fantastic and home-cooked.
  • pro Legacy is a well-run, caring, and secure environment for loved ones.
  • pro Assisted Living of Surprise is a nice, organized facility with on-site cooking and a clean, neatly kept environment.
  • pro The staff at Surprise are friendly and residents appear pleased, and the facility is wheelchair-friendly.

Cons

  • pro The reviewer notes that at Assisted Living of Surprise the food is not as good as promised and some meals are not homemade, being boxed or just cereal for breakfast.
  • pro They observed no activities and that all the residents were in their rooms.
  • pro They state they did not meet or see any other residents during the tour.
  • pro For their dad at Assisted Living of Surprise, the meals were not as good as promised and sometimes not homemade, with no activities evident.

Review

Assisted Living Of Surprise is best suited for seniors who want a small, home-like setting where staff availability is constant and care feels personal rather than procedural. It serves well those who value genuine relationships between residents and caregivers and families seeking peace of mind from a environment that treats daily care as a family responsibility. The community shines for residents who are comfortable sharing a room in a warm, intimate setting and who benefit from a well?supervised, approachable management team. Those entering with advanced needs in memory care or end?of?life support will find a supportive framework here, because the staff demonstrates sustained commitment through challenging phases. However, privacy and activity expectations can vary, and those who require private rooms or a consistently robust daily activity calendar should consider alternatives.

Key strengths emerge in the level of care and the relational culture. Families repeatedly describe staff as more like extended family, with around?the?clock attention and consistent communication from managers. This translates into reliable response times, a sense of security, and ongoing notice of changes in health or mood. The environment is described as cozy and home?like, with residents having personal bedrooms in many cases, and a structure that helps avoid the impersonal feeling of a larger campus. Celebrations and daily warmth are common - birthdays and holidays are highlighted - and meals are shared in a manner that reinforces belonging. Cleanliness, organization, and wheelchair accessibility further reinforce the practical value of this option for everyday living.

On the flip side, several reviews flag potential drawbacks that deserve attention. Not all residents have private rooms, and two?person arrangements may be a constraint for couples or aging?in?place plans that require quiet space. Dining quality appears variable based on experience; while some praise home?cooked meals, others report meals that arrive pre?prepared or occasionally boxed for breakfast. Activity programming can be uneven; tours may show a calm environment with residents not actively engaged at a given moment, which may concern families seeking a consistently robust activity calendar. While safety and cleanliness are evident strengths, these inconsistencies can affect overall satisfaction for residents who crave more structured daily routines.

Yet the strongest positives offset these concerns for many families. The near?immediate access to care and the sense of community often translate into fewer worries about neglect or delays in assistance. The intimate size fosters real relationships, quick communication, and a level of oversight that can rival larger facilities. When care needs escalate, the same staff routinely demonstrate adaptability, which is crucial during dementia progression or end?of?life moments. In this context, the home?like atmosphere, available personal bedrooms, and communal celebrations can offset occasional dining hiccups or fewer daily activities, especially for families prioritizing stability and a warm caregiving culture over campus?scale amenities.

Prospective residents should verify a few specifics before deciding. Request a current sample menu and ask about the degree of on?site cooking; confirm whether private rooms are available and at what rate; explore the cadence and variety of activities, outings, and spiritual or social programs; and request references from families currently navigating dementia or end?of?life care with the facility. Speak with caregivers about training in memory care and tour at different times to gauge consistency of engagement. The reported success in dementia and end?of?life care suggests those needs can be met, but consistency across days and staff matters for ongoing satisfaction.

Bottom line: Assisted Living Of Surprise is best for families seeking a warm, hands?on, caregiver?driven environment where residents are known by name and cared for with a true family ethos. It is well?suited for older adults who are comfortable sharing space and who prize dependable staff communication, meaningful celebrations, and on?site, home?style meals. Those who require private rooms or a highly active daily schedule, or who demand a consistently high?end dining experience across every meal, may want to consider alternatives. For many, the trade?off is favorable: a secure, nurturing setting where care is personal, and peace of mind for loved ones is the true long?term return.

Features

Housing

  • 10 resident community capacity 10 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (24 miles away) Phoenix Sky Harbor International (24 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Assisted Living Of Surprise is a welcoming and fully furnished board and care home located in Surprise, AZ. Our community offers a variety of amenities to ensure the comfort and convenience of our residents. We have a spacious dining room where nutritious meals are prepared and served, catering to special dietary restrictions if needed.

Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers to ensure our residents' well-being. We also coordinate with health care providers to ensure all medical needs are met, including medication management and diabetes diet.

At Assisted Living Of Surprise, we understand the importance of keeping our residents engaged and active. That's why we offer scheduled daily activities for them to enjoy. In addition, our community is surrounded by various cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Transportation arrangement for medical purposes as well as transportation to doctors' appointments are available.

We strive to create a warm and inviting environment where our residents can feel at home while receiving the personalized care they deserve. Come visit Assisted Living Of Surprise in AZ today!

Nearby Places of Interest

Parks

  • Veramonte Park (0.6 miles)
  • Surprise Community Park (2.5 miles)
  • Kingswood Parke HOA Park (3.5 miles)
  • Indoor Playgrounds International (3.7 miles)
  • Pet Park Sun City Grand (5.1 miles)

Restaurants

  • Crumbl Cookies (1.2 miles)
  • Vogue Bistro (1.7 miles)
  • McDonald's (2.5 miles)
  • Whataburger (2.6 miles)
  • Rito's Mexican Food- Surprise (2.6 miles)
  • Panda Express (3.1 miles)
  • Carrabba's Italian Grill (3.1 miles)

Pharmacies

  • Walgreens (1.2 miles)
  • Fry's Pharmacy (1.3 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (2.2 miles)
  • Walmart Pharmacy (2.5 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.6 miles)

Theaters

  • AMC Surprise Pointe 14 (1.3 miles)

Cafes

  • Starbucks (1.4 miles)
  • Starbucks (1.6 miles)
  • Starbucks (3.4 miles)
  • Sumo Snow (4 miles)
  • Starbucks (4.3 miles)
  • Starbucks (4.4 miles)
  • Starbucks (4.6 miles)

Physicians

  • Banner Health Center (2.5 miles)
  • Affiliated Dermatology (2.5 miles)
  • Young Arizona Pediatrics (2.7 miles)
  • Oasis Ear, Nose, and Throat (3.1 miles)
  • Clinic For Digestive Diseases (3.1 miles)
  • Jalal Abbas, MD (3.1 miles)
  • Arizona Maternity (3.2 miles)

Places of Worship

  • St Clare of Assisi Catholic Church (4.6 miles)

Hospitals

  • Apricus Medical Group (4.7 miles)

Frequently Asked Questions

Where is Assisted Living Of Surprise?

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