Desert Hills Assisted Living in Surprise, AZ

Desert Hills Assisted Living is an assisted living community in Surprise, AZ.

Information last verified:

14228 West Desert Hills Drive, Surprise, AZ 85379

For more information about senior living options: (866) 208-4318

5 from 2 reviews

Overall Review of Desert Hills Assisted Living

Pros

  • pro The staff are wonderful and very caring.
  • pro He is able to get up, walk around, sit and chat, and rest whenever he wants.
  • pro All meals are homemade.
  • pro The environment is very relaxing.
  • pro He has access to a doctor, pharmacy, therapists, and X-rays.
  • pro The family feels very comfortable with Dad being there.

Review

Desert Hills Assisted Living in Surprise, AZ is best suited for seniors who value a warm, home-like atmosphere where attentive, caring staff create a relaxed daily rhythm and independent living remains feasible. This community shines for residents who want the comfort of homemade meals, meaningful social interaction, and the reassurance that on-site medical support, doctor access, pharmacy, therapists, and routine imaging, is readily available. The overall vibe is easygoing and low-stress, with residents able to move about, converse, rest when needed, and maintain a measure of autonomy within a supportive framework.

Those considering alternatives should note a few specific gaps. If a senior requires sustained high-acuity care, intensive memory care, or round-the-clock nursing supervision, Desert Hills may not fulfill those needs. Families facing advanced cognitive challenges or needing highly structured, day-long programming might find more comprehensive memory care or rehab-focused facilities more suitable. Additionally, if transportation to outside appointments, or a calendar filled with diverse, activity-rich programming, is a decisive factor, it would be prudent to obtain detailed information about what Desert Hills offers beyond the essentials. Budget considerations and long-term cost planning are also important, given that the review provides no price data.

The strongest pros center on human factors and practical convenience. The staff are described as wonderful and very caring, which translates into daily encounters that feel personalized rather than transactional. For families, that kind of staff commitment often reduces worry about safety, supervision, and the emotional well-being of a loved one. The resident’s ability to get up, walk around, and socialize on demand signals a secure, accommodating environment that values independence while providing oversight. Home-cooked meals are a tangible benefit, contributing to comfort, nutrition, and a sense of nourishment that many seniors associate with a familiar kitchen. The relaxing environment further reinforces the overall quality of life, making it easier for residents to settle into a routine, which in turn supports mood and health.

However, the absence of explicit detail about certain services leaves room for concern. There is no explicit mention of enhanced memory care programming, dementia-specific supervision, or extended rehabilitation services beyond standard therapy access. The review also does not describe transportation options, scheduled activities, outings, or robust social programming, factors that often matter to families trying to preserve a resident’s engagement and purpose. Cost transparency is another unknown; even superb staff and meals may be offset by affordability considerations, especially for long-term stay planning or when needs escalate.

The key pros offset potential drawbacks in meaningful ways. Strong, caring staff and an environment that prioritizes wakeful mobility and social contact help maintain daily functioning and emotional health, reducing the likelihood that a resident will feel isolated or neglected as needs evolve. On-site medical access streamlines care coordination, which can lower hospital visits or urgent trips and provides a practical safety net for families balancing work and caregiving responsibilities. Homemade meals and a calm atmosphere contribute to adherence to dietary regimens and overall satisfaction, which are often underrated in care planning but crucial for long-term well-being.

In the end, Desert Hills Assisted Living presents a clear fit for families seeking a low-stress, home-centered setting where independence is supported by visible, compassionate care and ready medical access. It is a compelling option for seniors who are relatively stable in their needs but still require regular medical oversight and daily companionship, without demanding the intensity of a full-time nursing facility. Those pursuing higher levels of cognitive care, more aggressive rehab, or a campus with abundant, structured activities may want to explore alternative communities first. Prospective families should ask pointed questions about memory care options, activity programming, transportation, staffing ratios, and, critically, transparent pricing to determine whether Desert Hills meets both current needs and the trajectory of anticipated care.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Board and Care Home Board and Care Home
  • Respite Care Respite Care

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Phoenix Sky Harbor International (23 miles away) Phoenix Sky Harbor International (23 miles away)

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Description

Desert Hills Assisted Living in Surprise, AZ is a welcoming and supportive community designed to provide comfortable and compassionate care for seniors. Offering both board and care home options, as well as respite care services, residents can choose the level of care that best suits their needs.

Our community boasts a range of amenities to enhance the quality of life for our residents. A spacious dining room provides a comfortable setting for meals, which are freshly prepared and catered to individual dietary restrictions. Each resident's living space comes fully furnished, creating a warm and inviting atmosphere. Our beautiful garden offers a peaceful and tranquil space for residents to relax and enjoy the outdoors.

At Desert Hills Assisted Living, we understand the importance of maintaining a clean and organized environment. Our dedicated housekeeping staff ensures that each resident's living area is kept tidy and comfortable. For those who require assistance with moving in, our team is available to provide move-in coordination support.

For seniors in need of additional support with daily activities, our care services include assistance with bathing, dressing, and transfers. We also work closely with healthcare providers to coordinate any necessary medical appointments or treatments. Special dietary restrictions such as diabetes diets are carefully accommodated to ensure each resident receives proper nutrition.

Transportation arrangements are available for medical needs as well as transportation to doctors' appointments. This allows our residents to easily access healthcare facilities when needed. In addition, there are plenty of amenities nearby for convenience including cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals.

Engaging in meaningful activities is essential for maintaining mental and physical well-being. That's why we offer scheduled daily activities tailored to meet the interests and abilities of each resident.

Desert Hills Assisted Living provides an inclusive community where seniors can receive personalized care while enjoying a fulfilling lifestyle. With our range of amenities and support services, we strive to create an environment that promotes independence, comfort, and companionship for our residents.

Nearby Places of Interest

Parks

  • Veramonte Park (0.4 miles)
  • Surprise Community Park (2.5 miles)
  • Kingswood Parke HOA Park (3.5 miles)
  • Indoor Playgrounds International (3.6 miles)
  • Pet Park Sun City Grand (5.2 miles)

Restaurants

  • Crumbl Cookies (1.1 miles)
  • Vogue Bistro (1.8 miles)
  • McDonald's (2.6 miles)
  • Rito's Mexican Food- Surprise (2.7 miles)
  • Whataburger (2.8 miles)
  • Carrabba's Italian Grill (3.1 miles)
  • Chick-Fil-A (3.2 miles)

Pharmacies

  • Walgreens (1.1 miles)
  • Fry's Pharmacy (1.2 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (2.4 miles)
  • Walmart Pharmacy (2.6 miles)
  • CVS Pharmacy (2.7 miles)

Theaters

  • AMC Surprise Pointe 14 (1.2 miles)

Cafes

  • Starbucks (1.3 miles)
  • Starbucks (1.8 miles)
  • Starbucks (3.4 miles)
  • Sumo Snow (4.1 miles)
  • Starbucks (4.3 miles)
  • Starbucks (4.4 miles)
  • Starbucks (4.5 miles)

Physicians

  • Banner Health Center (2.4 miles)
  • Affiliated Dermatology (2.4 miles)
  • Young Arizona Pediatrics (2.8 miles)
  • Oasis Ear, Nose, and Throat (3.1 miles)
  • Clinic For Digestive Diseases (3.2 miles)
  • Jalal Abbas, MD (3.2 miles)
  • Arizona Maternity (3.2 miles)

Places of Worship

  • St Clare of Assisi Catholic Church (4.7 miles)

Hospitals

  • Apricus Medical Group (4.8 miles)

Frequently Asked Questions

Where is Desert Hills Assisted Living?

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