Webb's Adult Care Home

Pros

• Jorden is an amazing boss who treats everyone like family.
• The company supports employees during illness or family emergencies without penalty.
• Maternity leave is generous and allows a return when comfortable.
• Employees can choose work days based on their life outside of work.
• Ballard is a great place for both full-time and part-time work.
• The staff is caring, compassionate, and respectful toward clients, listening to their needs.
• Jorden is always there to help and is just a phone call away.
• John Ballard goes above and beyond to meet clients' needs and coordinate care quickly.
• Care staff are polite, conscientious, proactive, and take initiative.
• The care provided rejuvenated the client and allowed engagement in activities like line dancing.
• The team accommodated family members during emergencies and were supportive.
• The local center recommended Ballard Senior Home Care, describing the owner as understanding, accommodating, and professional.

Cons

• The reviewer lamented having to move Mom back to her hometown because the quality of care was not anywhere near what Ballard and his team provided.

Review

Ballard Senior Home Care emerges through these accounts as a company that truly blends professional excellence with a family-like spirit. Several reviewers highlight not just the quality of care, but the culture that surrounds it: leadership that treats staff like partners, and a workplace that values flexibility, support, and empathy as much as results. One person calls Jorden "an amazing boss" who treats everyone like family, noting that illness or family emergencies aren't held against employees. The same voice praises maternity leave as a meaningful benefit, with the option to return when ready, and the opportunity to pick workdays in a way that fits life outside of work. In essence, Ballard is described as a place where people can balance heart and reliability, with a strong sense that work and life can coexist gracefully.

The narratives consistently portray Ballard as a place that supports both full-time and part-time staff, where questions are answered with understanding rather than judgment. The message is that the leadership is dependable - "Jorden is always there to help and is only a phone call away." This sense of accessibility and genuine care for employees translates into how staff treat clients, with reviewers emphasizing a culture of attentiveness, patience, and readiness to go the extra mile. The overarching impression is that Ballard is more than a job; it's a collaborative environment where people feel heard, respected, and supported in their roles.

A concise thread running through the reviews is the emphasis on caring, compassionate, client-centered service. Descriptions of the staff highlight traits like listening to clients' needs, providing care with respect, and maintaining a demeanor that reinforces trust. The sentiment is that Ballard's team does more than perform tasks; they cultivate a respectful, dignified experience for those receiving care. This foundational ethos - to treat clients with warmth, attention, and thoughtful presence - appears repeatedly as what sets Ballard apart.

The most detailed and evocative account centers on a crisis-filled period when a mother was hospitalized and then discharged. The owner, John Ballard, is described as going "to infinity & beyond" by meeting with the reviewer and their mother for the intake evaluation on Mother's Day. The agency reportedly moved quickly, arranging around-the-clock care by the very next day and scheduling care throughout the week. The care providers are portrayed as polite, conscientious, and proactive - doing small things that made a big difference, such as remembering to take out the garbage and refreshing a bird bath. The reviewer emphasizes that these caregivers were not only capable but also willing to take initiative and adapt to emerging needs, including handling a moment when a non-compliant patient required patient, compassionate emotional support.

That same account deepens the appreciation by describing the patient's difficult context: severe chronic pain, depression, stage-3 dementia, and communication challenges. The caregivers offered one-on-one emotional support in addition to daily practical assistance, and their presence helped the patient become rejuvenated enough to engage in a few minutes of LINE DANCING to a Garth Brooks CD - an image the writer notes with pride as "video proof." The family member, an out-of-town traveler, was described as exhausted and emotional, yet the Ballard team accommodated them with understanding, turning a stressful situation into something manageable and reassuring. In short, the caregivers' combination of empathy, reliability, and proactive care made a meaningful, almost transformative impact on the patient's well-being.

The affectionate language continues with a sense of regional pride and personal testimony. The reviewer compares the care to other settings, claiming that "Sedona ain't got nothing over on The White Mountains," and asserts that the White Mountains is where Ballard's care team truly demonstrates its angelic level of service. This line reinforces the impression that Ballard's caregivers are not only capable but extraordinary in their compassion and attentiveness. The gratitude is underscored by references to local communities - the White Mountains and Show Low - and by the recognition from the Show Low Senior Citizen's Center, which recommended Ballard Senior Home Care and described John as understanding, accommodating, and professional.

Together, these messages sketch a portrait of Ballard Senior Home Care as an organization that excels on multiple fronts. It is praised for its supportive work environment, flexible scheduling, and genuine commitment to staff well-being; it is admired for how quickly and thoughtfully it responds to crises and for the high quality of one-on-one care delivered to families facing serious health and dementia challenges. The owner's hands-on, accommodating nature - "infinity & beyond" - is a recurring theme, reinforcing trust that the administration will act decisively and compassionately when a family needs help the most. Across the reviews, Ballard Senior Home Care is depicted as a trusted partner in care, a place of professional integrity, and a source of real, tangible relief for families navigating difficult moments.

This part of Snowflake, Arizona offers a variety of amenities and services that cater to the needs of seniors. There are several restaurants conveniently located within walking distance, providing options for dining out or ordering in. Transportation options are also readily available, with U-Haul locations nearby for any moving or storage needs. Parks offer opportunities for outdoor recreation and relaxation, while places of worship provide spiritual support and community connections. Cafes offer social settings for meeting friends or enjoying a cup of coffee, and nearby physicians and hospitals ensure access to quality healthcare. Pharmacies are easily accessible for medication needs, and theaters provide entertainment options for leisure time. Overall, this area provides a convenient and supportive environment for seniors looking to settle down in Snowflake.

Restaurants

• La Cocina De Eva (0.1 miles)
• Celebrations of Generations (0.1 miles)
• Enzo's Ristorante Italiano (0.2 miles)
• Enzo's Ristorante Italiano (0.4 miles)
• El Cupidos Express (0.6 miles)
• McDonald's (0.6 miles)
• Ranch House Saloon (0.7 miles)

Transportation

• U-Haul (0.1 miles)
• U-Haul Neighborhood Dealer (2.6 miles)
• U-Haul Neighborhood Dealer (3.3 miles)
• Taylor Airport (TYZ) (4.4 miles)
• U-Haul Neighborhood Dealer (11 miles)
• Show Low Municipal Airport (17.8 miles)

Parks

• Pioneer Park (0.2 miles)
• Freeman Park (3.2 miles)
• Freedom Park (3.2 miles)
• Heart Of The Mountain Pet Resort (10.7 miles)
• Fool Hollow Lake Recreation Area (17.4 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (0.2 miles)
• Calvary Community Bible Fellowship (0.6 miles)
• LDS Snowflake Bishop Storehouse (0.6 miles)
• Living Faith Christian Center (0.8 miles)
• Church of Jesus Christ of Latter Day Saints (0.9 miles)
• LDS Family Services (0.9 miles)
• Desert Pines Baptist Association (1.3 miles)

Cafes

• Celebrations of Generations (0.7 miles)
• Trapper's Cafe (3.4 miles)
• Sweetheart Cafe (18.1 miles)
• Starbucks (18.2 miles)
• The Pour Station (18.7 miles)

Physicians

• Snowflake Medical Center (0.8 miles)
• Taylor Medical Center (3.5 miles)
• Miles Eye Center (18.2 miles)
• White Mountain Periodontal (18.5 miles)
• Arizona Maxillofacial Surgeons P.C (18.5 miles)
• Arizona Dermatology (19.4 miles)
• Summit Healthcare Pediatrics (20.5 miles)

Hospitals

• Summit Healthcare Snowflake Medical Center (0.8 miles)
• Blue Vase Recovery Center (18.2 miles)
• Navapache Regional Medical Center (21.7 miles)
• Summit Healthcare Regional Medical Center (21.7 miles)
• Va Hospital (21.8 miles)

Pharmacies

• The Medicine Shoppe Pharmacy (2.6 miles)
• Silver Creek Pharmacy (3.4 miles)
• CVS Pharmacy (18.2 miles)
• Safeway Pharmacy (18.5 miles)
• White Mountain Pharmacy (21.2 miles)
• The Medicine Shoppe Pharmacy (21.2 miles)
• Walgreens (21.7 miles)

Theaters

• Wme Show Low 5 (19.6 miles)