Mountain Care Of Snowflake LLC

Pros

• He absolutely loves it.
• Aunt Mary Lue Barnes praises this place and the people who take care of her.
• The heart of Tom & Donna, owners, is more like family than business operators.
• They love their residents as if they are part of their own family.
• Owners and staff are very caring about their residents and try very hard to provide great care.
• Care for the elders in this home is exceptional.
• They have daily activities, and it is always enjoyable for residents.
• The food is home cooked and delicious.
• They are kind and caring, with homey extras that make a difference.
• Everyone at Mountain Care is friendly; they care about the residents and make them feel like family.
• The caregivers and the owners take time to ensure residents are happy and safe.

Cons

• The staff denied the minister access to the resident, claiming the extreme unction would worsen her condition.
• The staff were unfamiliar with her faith yet insisted the rite would worsen her condition.
• The minister was shocked by the staff's denial and left unable to proceed.
• Everyone attempting to contact the resident was treated with suspicion, contempt, and callousness.
• The resident's power of attorney was reportedly trespassed for sharing the resident's desired medical treatment.
• A police officer watched as the minister departed, suggesting a hostile atmosphere.

Review

The community around Mountain Care reads like a tapestry of care, faith, and everyday acts of compassion. A person who has watched a loved one settle into the facility for more than two years shares a sincere appreciation for the environment: a place where the staff are described as thoughtful, attentive, and genuinely committed to the well-being of every resident. The impressions conveyed are consistent across stories: a small, homey atmosphere that makes elders feel seen, cared for, and connected to a larger circle of people who treat them like family. In these recollections, the care goes beyond basic routines, touching on the daily rituals that give residents dignity, joy, and a sense of belonging.

Yet the same account also carries a reminder that care facilities must navigate complex intersections of faith, medical decisions, and personal autonomy. A minister who serves two local congregations - the 1st and 2nd Chapel of God - describes a deeply personal moment when he offered last rites, a meaningful sacramental expression in his Anglican and Episcopalian tradition. The resident's wish to receive the extreme unction was met with a firm denial from the staff, who cited unfamiliarity with the resident's faith and expressed concern that the rite could worsen her condition. The interaction escalated to the point where a police officer arrived as the minister was leaving, and the resident's power of attorney was reportedly trespassed for sharing information about the resident's desired medical treatment for an infection. The minister notes his own trespass concerns and describes a climate in which attempts to contact the resident have sometimes been met with suspicion, contempt, and perceived obstruction.

In the same narrative, the minister reports that lawyers, officials, and church elders were contacted in hopes of clarifying rights, ensuring respectful treatment, and guiding staff toward what he believes to be the right course. The tone here is measured and hopeful, acknowledging that the staff may be operating under constraints while also calling for a more compassionate and transparent approach that respects both religious beliefs and the resident's autonomy. The juxtaposition of these experiences - difficult, even painful, boundaries on sacred rites and legal guardianship - with the warmth of the surrounding community underscores a broader truth about elder care: it is a field where the sacred and the practical must be navigated with care, sensitivity, and open communication.

Beyond the tension, the testimonials spill over with praise for the everyday humanity of Mountain Care. One recent note from a visitor who had previously judged urgent care shows a shift in perspective: "Okay so I gave urgent Care another shot. It went well. Way better than my expectations honestly. I definitely misjudged. Thank you for helping me." This line captures a theme that runs through many of the stories: expectations may be challenged, but experiences can reveal a place that genuinely prioritizes improvement, responsiveness, and reassurance when families need it most. In another voice, a relative speaks warmly of family-like support, wishing for the chance to visit and offer face-to-face affection, a sentiment that echoes the sense of belonging fostered by the staff.

The affectionate descriptions extend to specific residents and family members who have benefited from the care. One tribute speaks of an aunt whose care is praised by "My Aunt Mary Lue Barnes," and another affectionately notes that Mountain Care staff are "so friendly they care about the residents and make them feel like family." A 90-year-old mother is highlighted as a resident who receives "excellent care," with the reviewer stressing that staff take the time to keep her happy and safe, provide daily activities, and deliver home-cooked meals that are delicious. The consistency of these remarks points to a culture that prioritizes personal attention, meaningful engagement, and a warm, welcoming environment for residents and their families.

The chorus of praise continues with memorable expressions of gratitude toward the team. A family thanks the staff for their kind, attentive care, crediting the hospice team with their steady, compassionate presence during difficult times. The sentiment is reinforced by statements about the owners, Tom and Donna, whose leadership is described as the heart of the operation. They are portrayed as people who treat residents as if they were family, with a palpable sense of care that goes beyond professional obligations. "The heart of Tom & Donna, owners, are more like family than business operators. They love their residents as if they are part of their own family," one account proclaims, adding an emphatic "Neat people!!!!" that captures the warmth of these relationships.

Across the array of anecdotes, the shared thread is clear: Mountain Care and similar homes offer a small, homey atmosphere where caregivers, owners, and volunteers work to enrich residents' days with activities, personal attention, and a sense of dignity. The testimonials emphasize not only the medical and logistical care but also the cultural and emotional nourishment - the presence of faith-informed support, the comfort of familiar routines, and the assurance that residents are part of a community that celebrates their lives. While the narrative acknowledges the complexities of medical decision-making and respect for diverse spiritual practices, it consistently circles back to a core impression: a place where people feel valued, safe, and genuinely cared for, and where families find reassurance in the hands that tend to their loved ones each day.

This part of Snowflake, Arizona offers a variety of amenities and services that would be beneficial for those considering senior living. With multiple places of worship nearby, you can easily continue practicing your faith. There are also several restaurants and cafes in close proximity, providing convenient dining options. Additionally, there are physicians and hospitals within a short distance, ensuring access to healthcare services when needed. Transportation options such as U-Haul and the Taylor Airport make travel convenient, while parks like Pioneer Park offer opportunities for recreation and outdoor activities. Pharmacies are readily available for medication needs, and the Wme Show Low 5 theater provides entertainment options. Overall, this area of Snowflake provides a well-rounded environment for seniors looking for a comfortable and convenient place to live.

Places of Worship

• Church of Jesus Christ of Latter Day Saints (0.1 miles)
• Calvary Community Bible Fellowship (0.2 miles)
• LDS Snowflake Bishop Storehouse (0.4 miles)
• Living Faith Christian Center (0.4 miles)
• Church of Jesus Christ of Latter Day Saints (0.5 miles)
• LDS Family Services (0.5 miles)
• Desert Pines Baptist Association (1 miles)

Restaurants

• Enzo's Ristorante Italiano (0.2 miles)
• Celebrations of Generations (0.2 miles)
• El Cupidos Express (0.3 miles)
• La Cocina De Eva (0.3 miles)
• McDonald's (0.3 miles)
• El Rancho Restaurant (0.6 miles)
• Enzo's Ristorante Italiano (0.6 miles)

Cafes

• Celebrations of Generations (0.3 miles)
• Trapper's Cafe (3.1 miles)
• Sweetheart Cafe (17.8 miles)
• Starbucks (17.8 miles)
• The Pour Station (18.3 miles)

Physicians

• Snowflake Medical Center (0.5 miles)
• Taylor Medical Center (3.1 miles)
• Miles Eye Center (17.8 miles)
• White Mountain Periodontal (18.1 miles)
• Arizona Maxillofacial Surgeons P.C (18.1 miles)
• Arizona Dermatology (19 miles)
• Summit Healthcare Pediatrics (20.2 miles)

Hospitals

• Summit Healthcare Snowflake Medical Center (0.5 miles)
• Blue Vase Recovery Center (17.9 miles)
• Navapache Regional Medical Center (21.3 miles)
• Summit Healthcare Regional Medical Center (21.4 miles)
• Va Hospital (21.4 miles)

Transportation

• U-Haul (0.5 miles)
• U-Haul Neighborhood Dealer (2.6 miles)
• U-Haul Neighborhood Dealer (3 miles)
• Taylor Airport (TYZ) (4.1 miles)
• U-Haul Neighborhood Dealer (10.7 miles)
• Show Low Municipal Airport (17.4 miles)

Parks

• Pioneer Park (0.6 miles)
• Freeman Park (2.9 miles)
• Freedom Park (2.9 miles)
• Heart Of The Mountain Pet Resort (10.3 miles)
• Fool Hollow Lake Recreation Area (17 miles)

Pharmacies

• The Medicine Shoppe Pharmacy (2.3 miles)
• Silver Creek Pharmacy (3.1 miles)
• CVS Pharmacy (17.9 miles)
• Safeway Pharmacy (18.1 miles)
• White Mountain Pharmacy (20.8 miles)
• The Medicine Shoppe Pharmacy (20.9 miles)
• Walgreens (21.4 miles)

Theaters

• Wme Show Low 5 (19.3 miles)