Prescott Nursing And Rehabilitation Center in Prescott, AZ
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864 Dougherty Street, Prescott, AZ 86305
For more information about senior living options: (844) 490-3973
Juan Contreras is an exceptional CNA who is always caring, professional, and makes patients feel at home. The Haven Health Prescott nursing staff are amazing—compassionate, knowledgeable, and dedicated to patient recovery. Tenille is attentive and goes above and beyond to make patients feel comfortable and supported. Jasmine in social services is thoughtful and thorough, helping families navigate discharge and care needs. Jazmin is an incredible advocate for patients and families, creating a wonderful recovery environment. The rehabilitation team provides excellent, patient-centered care that helps residents regain independence. Kyle and Sharon create a “home away from home” experience with a friendly, attentive approach. The facility is consistently clean, well-maintained, and welcoming, contributing to a positive recovery atmosphere. The nurses and CNAs are consistently kind, responsive, and focused on each resident’s needs. The staff communicate clearly with families, offering reassurance and guidance throughout the care journey. Jazmin and Jerica are praised for going above and beyond to assist with VA benefits and discharge planning. Courtney and Tammy are noted for securing discharge equipment and facilitating a smooth transition home. Juan Contreras is described as the best CNA—trustworthy, proactive, and full of warmth. Haven staff are praised for making residents feel like family and for their positive energy and professionalism.
One reviewer described the care as very poor, noting late treatments and long delays (up to seven hours) with only one brief doctor visit on the first day. They stated that medications were never received for three days despite requests. They claimed the facility is all about money and that the staff did not care about patients.Prescott Health Prescott, doing business as Haven Health Prescott, is best suited for seniors who are focused on rehabilitation and a confident, hands-on return-to-home plan. The reviews consistently spotlight a rehab-first culture with an exceptionally strong therapy pathway and a highly proactive discharge process. Families that want a facility where therapy is taken seriously, where staff routinely coordinate with physicians, social workers, and family members, will find this community notably effective. The atmosphere is warm and family-oriented, with evidence of consistent, compassionate care from CNAs and therapists who treat recovery as a shared project. For anyone entering post-acute care with the objective of regaining independence, Haven Prescott stands out as a top option in the Prescott area.
Those who may want to consider alternatives are not hard to identify. If timely administration of medications and prompt physician rounds are non-negotiables, a few reviews flag occasional delays that can surface even in strong rehab settings. One reviewer describes med and treatment lag that stretched for days, plus limited doctor contact in the early days. Families with very tight expectations about 24/7 medical oversight or who are particularly sensitive to scheduling reliability may want to compare other facilities where those operations are more consistently documented. Likewise, if the goal is long-term custodial care with a different daily rhythm, or if a smaller, less therapy-centric environment is preferred, it’s prudent to evaluate options outside Haven Prescott before committing.
The strongest justification for choosing Haven Prescott rests on the combination of frontline care and navigation support. The CNAs, especially Juan Contreras, emerge as a defining asset, quietly exceptional, consistently attentive, and unafraid to extend care beyond the basics. Multiple voices describe him as a professional with a big smile, a dependable leader on the floor, and a motivator who helps residents feel seen and respected. This pattern repeats across shifts: staff members are described as compassionate, responsive, and willing to “go the extra mile.” The social services team, Jazmin in particular, and the care-management duo in Jazmin and Reagan are repeatedly praised for steering discharge planning, insurance questions, and home-health transitions. That level of coordination is not incidental; it translates into smoother discharges, clearer expectations, and a sense that a resident’s ongoing needs are being tracked beyond the CPT codes and therapy sessions.
Equally compelling is the therapy ecosystem and the home-like culture that families report. The therapy staff, PT, OT, and the related aides, are described as capable and collaborative, with therapists who secure equipment for discharge and help establish a practical plan for leaving the facility. The facility’s environment is portrayed as clean, cheerful, and well maintained, with food quality mentioned positively in several accounts. The sense that residents are treated like family, that staff are genuinely engaged with recovery goals, and that there is a steady emphasis on returning home as soon as possible, all contribute to a practical, outcome-focused experience. When discharge plans come together, with home health arrangements, equipment needs, and follow-up appointments, families feel supported rather than left to navigate the maze alone.
Yet no facility operates in a vacuum, and the minority of critics cannot be entirely ignored. The most credible concerns center on occasional lapses in treatment timing and medication administration, paired with a perception in at least one review that cost or administrative priorities can overshadow direct patient needs. These are real risks in any high-intensity rehab setting, and they should be weighed against the overwhelming feedback about compassionate care, high professional standards, and a robust care-coordination framework. The best way to mitigate these concerns is to engage early: request direct conversations with Jazmin about discharge timelines, confirm medication workflows with nursing leadership, and set expectations for daily bedside updates. In practice, the vast majority of experiences described by families show a facility that learns quickly, corrects gaps, and keeps families apprised.
For families evaluating options today, the practical verdict is clear. If rehabilitation and return-to-home are primary objectives, Haven Prescott offers one of the strongest, most cohesive packages in Prescott: a proven therapy pipeline, a culture of genuine care, and a staff cadre skilled at bridging hospital to home. Pros offset the occasional operational hiccups by delivering reliable results, clear communication, and a track record of helping residents regain strength and independence. If those elements align with the care goals, it is reasonable to prioritize a direct encounter with the team. Schedule time to speak with Jazmin in social services, inquire about discharge timelines, and meet Juan Contreras and the therapy leads to assess how well the cadence of care might fit the resident’s recovery plan.
In the end, the best-fit decision rests on how much weight is given to therapy intensity and family-inclusive care versus the potential for occasional delays. Haven Prescott is hard to beat for families seeking a high-engagement rehab environment with a demonstrated record of compassionate CNAs, meticulous discharge planning, and a collaborative approach to post-stay care. For those prioritizing absolute consistency in every medication or doctor interaction, or for households with tighter budget constraints where every dollar matters, it remains prudent to compare a few other Prescott options. But for a recovery-forward path that treats the goal of returning home as a shared mission, Haven Prescott delivers practical, experienced value that families can trust.
64 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Prescott Nursing And Rehabilitation Center in Prescott, AZ is a skilled nursing facility that offers a range of care services to meet the needs of its residents. The community provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure residents receive their prescribed medications on time.
Residents at Prescott Nursing And Rehabilitation Center can enjoy a variety of amenities designed to enhance their comfort and well-being. A beauty salon is available for grooming needs, and there is cable or satellite TV for entertainment. Community operated transportation is provided for easy access to nearby locations, and a computer center allows residents to stay connected with loved ones. The dining room offers restaurant-style dining with special dietary restrictions taken into consideration. Housekeeping services are provided to maintain cleanliness within the community.
To promote an active lifestyle, Prescott Nursing And Rehabilitation Center offers various activities for its residents. Concierge services are available to assist with any requests or needs, while fitness programs help residents stay physically fit. Planned day trips provide opportunities for exploration and socialization, and there are resident-run activities organized by the community members themselves. Scheduled daily activities ensure that there is always something engaging for residents to participate in.
The surrounding area of Prescott Nursing And Rehabilitation Center also offers convenience and accessibility. There are six cafes, two parks, twelve pharmacies, thirty-seven physicians, thirty-five restaurants, one transportation service, three places of worship, one theater nearby for residents' convenience. Additionally, three hospitals are located close by in case of any medical emergencies.
Overall, Prescott Nursing And Rehabilitation Center provides a comprehensive assisted living experience with various care services and amenities to cater to the needs of its residents while offering opportunities for engagement and convenience in the surrounding area.
Prescott Nursing And Rehabilitation Center is located at 864 Dougherty Street, Prescott, AZ 86305 in Yavapai County, Arizona
Prescott Nursing And Rehabilitation Center on seniors.fyi includes 5 photos including images showing interior, living room, decor, windows, and more.
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