Suncrest Healthcare Center in Phoenix, AZ

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Suncrest Healthcare Center

Suncrest Healthcare Center in Phoenix, AZ

Suncrest Healthcare Center is an assisted living community in Phoenix, AZ.

Information last verified:

2211 East Southern Avenue, Phoenix, AZ 85040

For more information about senior living options: (866) 208-4318

3.6 from 69 reviews
5 stars
42
4 stars
4
3 stars
0
2 stars
0
1 stars
23

Overall Review of Suncrest Healthcare Center

common 22 reviews mention this

Staff feel responsive and caring

Residents and families repeatedly describe staff as caring and quick to help.

Many reviews highlight staff responsiveness, from nurses being described as quick and helpful to caregivers taking time to support residents day to day. Several residents or family members also describe a warm, welcoming feel that they connect directly to the staff, and multiple reviewers say staff members went above and beyond. A smaller set of reviews goes the opposite direction, describing staff as unprofessional or not meeting basic needs, so the experience appears inconsistent across reviewers.

caveat 12 reviews mention this

Care concerns and neglect complaints

Some reviews report serious lapses in care and attention.

Alongside positive comments, multiple negative reviews raise alarms about care quality, including reports of neglect and limited attention, particularly around nights and weekends. Several reviewers describe problems with responsiveness when help was needed, and some mention complaints not being handled as expected. A recurring thread in the negative reviews is that residents felt conditions were not properly maintained and that basic needs were overlooked.

common 6 reviews mention this

Dining gets praise for requests

Dining is described favorably, including meeting requested items.

Several reviewers say the food is good or that residents enjoy the meals. At least one review specifically mentions dietary support for requested items, and others connect dining to overall comfort and care. Diet-related items are also part of the community’s dining and meal-support offerings.

common 5 reviews mention this

Activities and outings are part

Activities and outings come up as a positive part of life here.

Reviews describe resident activities and social time, including going out shopping and joining structured daily programming. Some reviewers also mention opportunities that help residents stay engaged, with activity staff described as helpful. A few negative reviews do not focus on activities, but the overall feedback still suggests daily engagement is a meaningful part of the experience for many residents.

caveat 10 reviews mention this

Facility cleanliness and updates vary

Cleanliness and odors are a mixed theme across reviews.

Some reviewers describe the facility as clean, safe, and maintained, and a few mention updated décor and improved feel over time. Others report very serious cleanliness problems, including pests, odors, and dirty conditions in shared or personal spaces. Because both viewpoints appear in the reviews, cleanliness experiences seem to differ by time or unit, based on what each reviewer observed.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 115 resident community capacity 115 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Phoenix Sky Harbor International (3 miles away) Phoenix Sky Harbor International (3 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (1 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.1 miles)
  • Walgreens (3.7 miles)
  • CVS Pharmacy (3.9 miles)
  • CVS Pharmacy (4.2 miles)

Restaurants

  • Gallagher's (1.6 miles)
  • In-N-Out Burger (3.6 miles)
  • McDonald's (3.9 miles)
  • Crown Public House (4.2 miles)
  • Blanco Block 23 (4.4 miles)
  • Thai Basil Signature (4.6 miles)
  • Harumi Sushi (4.6 miles)

Physicians

  • Cigna South Mountain (2.4 miles)
  • Momdoc-Women for Women (4.3 miles)
  • Banner Family Medicine Center (5.1 miles)
  • 20/20 Image Eye Centers (5.7 miles)
  • SimonMed Imaging - Phoenix (6.2 miles)

Transportation

  • Hertz Rent A Car (2.7 miles)
  • Delta SkyClub (3.2 miles)
  • Phoenix Sky Harbor International Airport (PHX) (3.2 miles)
  • Terminal 3 (3.3 miles)
  • Terminal 4, Concourse D (3.5 miles)
  • Concourse A (3.6 miles)
  • Admirals Club (3.6 miles)

Parks

  • South Mountain Park (3.5 miles)
  • Blue Sky Airport Parking (3.6 miles)
  • Margaret T. Hance Park (5.4 miles)
  • Tempe Beach Park (5.8 miles)

Theaters

  • Arizona Mills 18 w/ IMAX (3.9 miles)
  • AMC Arizona Center 24 (4.7 miles)

Places of Worship

  • Primera Iglesia United Methodist Church (4 miles)
  • Roosevelt Community Church (5.1 miles)
  • Esperanza Lutheran Church (5.8 miles)
  • Islamic Community Center of Tempe (6 miles)

Hospitals

  • Arizona State Hospital (4.2 miles)
  • Maricopa Medical Center (4.5 miles)
  • Banner – University Medical Center Phoenix (5.1 miles)

Cafes

  • Starbucks (4.5 miles)
  • Spoonz Cafe (4.6 miles)
  • Songbird Coffee & Tea House (4.9 miles)
  • Futuro (5 miles)
  • Fair Trade Cafe (5.2 miles)
  • Lola Coffee (5.2 miles)
  • Starbucks (5.4 miles)

Frequently Asked Questions

Where is Suncrest Healthcare Center?

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