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Paradise Valley Adult Care Home in Phoenix, AZ

Paradise Valley Adult Care Home is an assisted living community in Phoenix, AZ.

Information last verified:

4302 East Janice Way, Phoenix, AZ 85032

For more information about senior living options: (866) 208-4318

3.6 from 45 reviews
5 stars
27
4 stars
2
3 stars
0
2 stars
1
1 stars
15

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2021

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Overall Review of Paradise Valley Adult Care Home

common 26 reviews mention this

Staff warmth and attentiveness stand out

Residents and families repeatedly describe staff who are caring and responsive to needs.

Many reviews highlight kindness, patience, and staff members who treat residents with respect. Several families also describe being supported through move-in and day-to-day questions, with staff that seem to listen. A review or two is sharply critical of leadership and resident experiences, but the majority of mentions describe compassionate care and professional conduct.

common 6 reviews mention this

Home-like cottages and outdoor feel

Residents often point to cottage-style living and outdoor space as part of the comfort.

A number of reviews describe the setting as feeling more like a home, with cottages, porches, trees, walkways, and gardens. Some families also mention residents having freedom to move outdoors while still being kept in a controlled environment. This lines up with the property features that include outdoor space, gardens, and furnished living areas.

caveat 4 reviews mention this

Dining draws mixed reactions

Food quality and meal experience range from satisfying to concerning.

One resident enjoyed meals in the cafeteria and other family members described the food as very good. Others report problems, including complaints about horrible food. Overall, dining experiences appear inconsistent across reviews.

caveat 4 reviews mention this

Communication issues come up

Several reviews mention delays or breakdowns in follow-up and responsiveness.

A few reviewers say they struggled to get calls or emails returned to them, even after contacting resident care or administration. Others describe situations involving no response to concerns, blocked phone access, or difficulty obtaining needed documentation in a timely way. While some families praise staff responsiveness, these complaints show recurring problems with follow-through for certain requests.

caveat 3 reviews mention this

Price and billing feel unpredictable

Some families express frustration with costs and how pricing changes are handled.

A few reviews call the monthly fee outrageous and describe pricing being raised without clear communication. Another mentions being given false quotes about pricing updates. One review also points to billing timing and refund expectations as adding to their concerns about the overall experience.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 10 resident community capacity 10 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Board and Care Home Board and Care Home
  • Respite Care Respite Care

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Phoenix Sky Harbor International (13 miles away) Phoenix Sky Harbor International (13 miles away)

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (0.6 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (2.4 miles)
  • CVS Pharmacy (2.6 miles)
  • Walgreens (2.7 miles)
  • Fry's Pharmacy (3 miles)
  • Walgreens (3.2 miles)

Physicians

  • 2nd Chance Treatment Center (1.1 miles)
  • Care MD (1.2 miles)
  • HonorHealth Medical Group - Primary and Immediate Care - Saguaro (2.1 miles)
  • NOAH Palomino Health Center (2.5 miles)
  • Camelback Women's Health (2.7 miles)
  • Elite Plastic Surgery (2.7 miles)
  • Aoc (2.9 miles)

Restaurants

  • McDonald's (1.4 miles)
  • Taco Bell (1.4 miles)
  • In-N-Out Burger (1.8 miles)
  • McDonald's (2.6 miles)
  • Elevate Wine and Cheese Bar (3 miles)
  • Mastro's Ocean Club (3.3 miles)
  • Breakfast Kitchen Bar (3.5 miles)

Parks

  • Desert Horizon Park (1.6 miles)
  • Kierland Park (3.5 miles)
  • Sun Devil Ridge Park (3.5 miles)
  • Aviano Park (4.4 miles)
  • Moon Valley Park (5.3 miles)
  • Phoenix Mountain Preserve (5.4 miles)
  • Thompson Peak Park (5.5 miles)

Places of Worship

  • New Vision Center for Spiritual Living (1.9 miles)
  • St Bernadette Catholic Church (2.3 miles)
  • Impact Church (3.6 miles)

Cafes

  • Dutch Bros Coffee (2 miles)
  • Press Coffee - The Roastery (3.3 miles)
  • Starbucks (3.6 miles)
  • Starbucks (3.8 miles)
  • Panera Bread (4.7 miles)
  • Starbucks (5 miles)
  • Dutch Bros Coffee (5.1 miles)

Hospitals

  • Mayo Clinic (3 miles)

Theaters

  • AMC DINE-IN Desert Ridge 18 (3.7 miles)
  • Harkins Theatres Scottsdale (4 miles)

Transportation

  • Scottsdale Municipal Airport (SDL) (4.2 miles)
  • Enterprise Rent-A-Car (4.7 miles)

Frequently Asked Questions

Where is Paradise Valley Adult Care Home?

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