Paradise Valley Adult Care Home

4302 East Janice Way, Phoenix, AZ 85032

For more information about senior living options: (844) 490-3973

3.6 from 45 reviews
5 stars
27
4 stars
2
3 stars
0
2 stars
1
1 stars
15

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    Overall Review of Paradise Valley Adult Care Home

    Pros

    • pro The reviewer notes that the resident loves the spacious apartment, enjoys daily activities, and is grateful to the staff.
    • pro The management and staff are described as great and truly caring about residents.
    • pro Carlos and the facility are praised for welcoming visitors and providing excellent tours.
    • pro The staff are attentive, caring, and made the resident feel at home from the beginning.
    • pro The facility and its staff are described as a gift, bringing peace to families during the transition.
    • pro Connor and Carlos are highlighted as wonderful, incredibly accommodating, and pivotal in the move and ongoing care.
    • pro The environment is friendly and residents seem to be having a lot of fun.
    • pro The cottage-based Alzheimer's care is praised as dignified, private, and forward-thinking.
    • pro Daffy is kind and ensures residents are having a good time.

    Cons

    • pro They warned others not to place their loved ones there due to safety hazards in the layout, including exposed metal on a cottage patio that was never addressed.
    • pro They described the facility as absolutely terrible, citing unprofessional leadership and care that left a spouse unable to walk, speak, or feed himself after several months.
    • pro They stated that quotes on price were false or unclear, with fees being raised arbitrarily and communications about cost being lacking.
    • pro They claimed it was illegal for staff to pressure them into obtaining a power of attorney and to pick up their loved one themselves, forcing a hospital trip.
    • pro They recounted neglect in memory care that led to falls, bedbound status, a catheter, under-staffing, and denial of a nanny cam, with the director unwilling to respond.
    • pro They labeled the leadership as unprofessional and described the place as a nightmare, with residents treated poorly, no showers or activities, and high turnover.

    Review

    Paradise Valley Senior Living Broadcasts a wide spectrum of experiences, from transfixed gratitude and warm introductions to stern warnings and urgent cautions. Across dozens of impressions, families describe a place that can feel like a true home for some residents - spacious apartments, engaging daily activities, and meals enjoyed in a friendly cafeteria, all supported by staff who are described as caring, patient, and genuinely devoted. Several reviewers repeatedly name Carlos and Dafina as standout members of the team, expressing heartfelt thanks for their presence, welcome, and ongoing care. In these accounts, the facility comes across as well-managed, with residents described as thriving under attentive supervision and a visible effort to preserve dignity and personal warmth.

    Other voices reinforce these positive themes, highlighting the human touch that makes a difference when a loved one transitions into care. One reviewer noted that the move was made with respect and kindness, and that the staff treated both the resident and the family with patience. The same thread runs through multiple testimonials: kindness, open communication, and a culture of care that prioritizes the emotional well-being of families during a challenging time. In particular, several families praised the cottage-based memory-care model and the energy that seems to flow through the community, calling it a "very special place" and expressing eagerness for their loved ones to settle into a home rather than a facility.

    There is also a strong stream of praise for specific staff members who are described as going above and beyond. Brett is singled out for thoughtful, attentive care during the transition process - someone who listened to the mother's needs, made her feel at home, and avoided pressure or upselling. Other notes extol contributors like Maica, Connor, and Daffy (Daffy appears as a recurring positive presence at birthday celebrations and in daily interactions). The sentiment running through these remarks is that when staff take the time to understand a family's concerns and treat residents with respect, the entire experience becomes one of partnership and reassurance.

    Yet the narrative is not one-note. A number of reviewers offered sharp cautions about safety, staffing, and financial practices. One firsthand warning referenced a memory-care neighbor at a related complex who escaped the grounds on more than one occasion, underscoring concerns about courtyard configurations and safety hazards such as exposed metal on patios. That review also criticized a lack of responsiveness from leadership at the time, urging prospective families to perform due diligence. Another reviewer delivered a sweeping negative assessment, describing the director as "a wolf in sheep's clothing," reporting a decline in a husband's health after five months of care, and alleging misleading price quotes and a forced POA. The tone here is urgent: do not entrust your loved one without thorough verification and careful consideration of all options.

    A particularly stark account centers on a five-day stay in memory care, during which the reviewer alleges neglect, under-staffing, and a rapid decline in the mother's condition. Falls were reported, as were concerns about staff responsiveness and resident safety, including a claim that the director misrepresented the legality of placing a nanny cam in a private room. This testimony also recounts a pattern of hurried hospitalization and a breakdown in communication, culminating in the reviewer noting severe dissatisfaction and recommending that the facility be shut down for elder abuse and neglect. In this narrative, the Paradise Valley identity is interwoven with past experiences at Pacifica, reflecting the community's evolving branding and the weight of first-hand accounts when families face critical decisions about care.

    Even within the mixed reviews, the underlying call to research and due diligence remains constant. There are voices that acknowledge that no facility is perfect and that even well-regarded places can encounter growing pains as they adapt to the individual needs of residents. One long-term caregiver explains the importance of viewing care as a partnership, highlighting the cottage-based approach to Alzheimer's care as a potential model for the future, while acknowledging the reality that each person's experience will differ. The emphasis here is not simply on the surface warmth but on the ongoing dialogue between families and leadership, and on whether the facility can stay responsive as needs evolve.

    Beyond the formal testimonials, there are vivid moments of warmth that illustrate what families value most. Birthday celebrations are cited as proof that the community is about life and joy, with staff members like Daffy making an effort to ensure everyone participates and feels included. Visitors and tour-goers consistently report an inviting atmosphere and a staff culture described as friendly and engaging, with comments about the energy and fun that residents seem to share throughout the community. A recurring observation across positive notes is that when the staff listen - truly listen - to what families want and need, the resulting care feels tailored and humane, not merely routine.

    On the other hand, some reviewers frame Paradise Valley Senior Living as a place where cost and communication may become friction points. A few entries point to concerns about monthly fees, with complaints that increases are made "arbitrarily" and without adequate notice or discussion. This sentiment stands in contrast to stories about staff generosity and patient listening, reminding prospective residents to consider the full financial picture as well as the quality of care. There is a clear tension between the perception of a value-driven, people-centered community and the reality of ongoing pricing and policy changes that can affect families' long-term plans.

    In sum, Paradise Valley Senior Living presents a landscape of experiences that runs from deeply praising to earnestly warning. For some families, the facility appears to offer a warm, family-like environment where residents are engaged, well cared for, and treated with dignity by compassionate staff who go out of their way to welcome new residents and accommodate family needs. For others, the same facility is a source of fear and disappointment, with serious concerns about safety, staffing, and the ethics of certain financial or administrative practices. The common thread is clear: real choices about care require careful, firsthand engagement - tours, conversations with multiple staff members, and, where possible, opportunities to observe daily life in the cottages and common areas. For anyone considering Paradise Valley Senior Living, there is a wealth of lived experience to weigh, with a hopeful emphasis on those who feel genuinely seen, heard, and cared for by a committed team.

    Features

    Housing

    • 10 resident community capacity 10 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Phoenix Sky Harbor International (13 miles away) Phoenix Sky Harbor International (13 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Paradise Valley Adult Care Home in Phoenix, AZ offers a comfortable and inviting environment for seniors in need of assisted living services. This board and care home provides personalized care and attention to residents, ensuring their safety and well-being at all times. The fully furnished accommodations create a home-like atmosphere, while the dining room provides delicious and nutritious meals that cater to special dietary restrictions.

    Residents can enjoy spending time in the beautiful garden or taking part in scheduled daily activities, promoting socialization and engagement. Housekeeping services are provided to maintain cleanliness and tidiness throughout the community. Move-in coordination is offered to ease the transition for new residents.

    The staff at Paradise Valley Adult Care Home is dedicated to assisting with activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure residents receive appropriate medical attention and medication management. Transportation arrangements can be made for medical appointments, allowing residents to easily access healthcare services.

    In addition to its convenient location near various amenities such as cafes, restaurants, pharmacies, physicians' offices, places of worship, theaters, and hospitals; Paradise Valley Adult Care Home offers Wi-Fi/high-speed internet access for residents' convenience.

    Paradise Valley Adult Care Home strives to provide a safe and nurturing environment where seniors can receive the care they need while enjoying an active lifestyle surrounded by a supportive community.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.6 miles)
    • CVS Pharmacy (1.9 miles)
    • Walgreens (2.4 miles)
    • CVS Pharmacy (2.6 miles)
    • Walgreens (2.7 miles)
    • Fry's Pharmacy (3 miles)
    • Walgreens (3.2 miles)

    Physicians

    • 2nd Chance Treatment Center (1.1 miles)
    • Care MD (1.2 miles)
    • HonorHealth Medical Group - Primary and Immediate Care - Saguaro (2.1 miles)
    • NOAH Palomino Health Center (2.5 miles)
    • Camelback Women's Health (2.7 miles)
    • Elite Plastic Surgery (2.7 miles)
    • Aoc (2.9 miles)

    Restaurants

    • McDonald's (1.4 miles)
    • Taco Bell (1.4 miles)
    • In-N-Out Burger (1.8 miles)
    • McDonald's (2.6 miles)
    • Elevate Wine and Cheese Bar (3 miles)
    • Mastro's Ocean Club (3.3 miles)
    • Breakfast Kitchen Bar (3.5 miles)

    Parks

    • Desert Horizon Park (1.6 miles)
    • Kierland Park (3.5 miles)
    • Sun Devil Ridge Park (3.5 miles)
    • Aviano Park (4.4 miles)
    • Moon Valley Park (5.3 miles)
    • Phoenix Mountain Preserve (5.4 miles)
    • Thompson Peak Park (5.5 miles)

    Places of Worship

    • New Vision Center for Spiritual Living (1.9 miles)
    • St Bernadette Catholic Church (2.3 miles)
    • Impact Church (3.6 miles)

    Cafes

    • Dutch Bros Coffee (2 miles)
    • Press Coffee - The Roastery (3.3 miles)
    • Starbucks (3.6 miles)
    • Starbucks (3.8 miles)
    • Panera Bread (4.7 miles)
    • Starbucks (5 miles)
    • Dutch Bros Coffee (5.1 miles)

    Hospitals

    • Mayo Clinic (3 miles)

    Theaters

    • AMC DINE-IN Desert Ridge 18 (3.7 miles)
    • Harkins Theatres Scottsdale (4 miles)

    Transportation

    • Scottsdale Municipal Airport (SDL) (4.2 miles)
    • Enterprise Rent-A-Car (4.7 miles)

    Frequently Asked Questions

    Where is Paradise Valley Adult Care Home?

    Nearby Communities

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