Paradise Valley Adult Care Home in Phoenix, AZ

4302 East Janice Way, Phoenix, AZ 85032

For more information about senior living options: (844) 490-3973

3.6 from 45 reviews
5 stars
27
4 stars
2
3 stars
0
2 stars
1
1 stars
15

Assisted Living Board and Care Home Respite Care

Overall Review of Paradise Valley Adult Care Home

Pros

  • pro Residents love their spacious apartments and enjoy daily activities thanks to the caring staff.
  • pro The management and staff are truly caring toward residents.
  • pro Carlos and the team are praised for respectful, patient, and kind service.
  • pro The community feels welcoming and energetic, with staff and residents sharing positive experiences.
  • pro Staff are attentive, listen to needs, and make residents feel at home from the start.
  • pro The cottage-based memory care preserves dignity and privacy while keeping residents safely engaged.
  • pro Families feel heard, understood, and supported by open leadership and responsive staff.
  • pro The staff consistently go above and beyond to ensure loved ones are cared for and well supported.

Cons

  • pro One reviewer warned, "DO NOT place your loved-ones here," citing safety hazards and a lack of response to concerns.
  • pro Another reviewer described the facility as absolutely terrible and urged others to stay away.
  • pro The director was labeled "a wolf in sheep's clothing" by a reviewer who said staff training and care were inadequate.
  • pro It was claimed that a loved one deteriorated to the point of being unable to walk, speak, or feed himself after five months there.
  • pro An account alleged illegal POA practices and poor communication, including not returning calls.
  • pro The place was accused of elder abuse and neglect, with reports of understaffing leading to harm.
  • pro The facility was described as a corrupt old folks prison that strips residents of basic rights and isolates them from loved ones.
  • pro Fees were described as outrageous and raised arbitrarily without proper notice or communication.

Review

Paradise Valley Senior Living in Phoenix is best suited for families seeking a warm, home-like atmosphere where social engagement and personal attention feel authentic. The cottage-style layout, open courtyards, and an emphasis on daily activities and family-style dining appeal to residents who value freedom within a safe, intimate setting. When staff connect personally - with caregivers named in reviews and managers who are described as caring and accessible - the place can feel like a true second home. This environment tends to work well for residents who thrive on regular activities, meaningful interactions, and a sense of belonging rather than a clinical, institutional pace.

Those who may want to consider alternatives include families prioritizing uncompromising safety, consistent clinical oversight, and uniform transparency in bills and policies. A substantial portion of the feedback is polarized: some families praise the staff's dedication and the cheerful, engaged culture, while others report serious concerns about safety, under-staffing, management issues, and communication gaps. Several reviews recount observations of neglect, abrupt transfers, and difficulties with documentation or billing. For someone whose loved one requires high-level medical coordination, rigorous risk management, or crystal-clear pricing, exploring other options with steadier leadership and more consistent operational practices would be prudent.

The strongest pros - caring staff, visible resident joy, and a genuinely homey, participatory atmosphere - often offset many residents' day-to-day needs. Families repeatedly note attentive caregivers, welcoming administrators, and activities that keep residents engaged. The memory-care cottages and the grounds receive particular praise for enabling safe movement and social exploration while preserving dignity. These strengths create a compelling case for Paradise Valley as a good match for individuals who want affectionate, personalized interactions and a community where staff appear invested in residents' happiness and comfort.

However, the main cons cannot be dismissed. Questions linger around staffing consistency and leadership stability, with a few reviews highlighting times when communication and accountability seemed lacking. Price transparency and billing practices also surface as recurring concerns, including reports of unexpected increases and delays in refunds or documentation. In short, while the facility can deliver warmth and personalized care, potential movers must weigh the risk that administrative issues, turnover, or cost escalations could disrupt the otherwise positive experiences.

Practically, decision-makers should approach a tour with a concrete checklist: ask for the current staff-to-resident ratios by shift, request to observe a mealtime and an activity, and speak with multiple staff members beyond the front desk. Seek detailed care plans, especially for memory care residents, and demand recent examples of how staff handle safety incidents or mobility challenges. Inquire about pricing, what is included in the monthly fee, and how any changes are communicated; check if there is a formal process for disputes or refunds. Request recent references from families with similar care needs to gauge how current operations align with promises.

Ultimately, Paradise Valley Senior Living is a viable option for families who prioritize a loving, engaging, home-centered environment and are comfortable with the possibility of administrative variability. It is less suitable for those who demand flawless safety records, absolute price predictability, and uniform clinical oversight. The facility can be a wonderful fit when the culture aligns with a loved one's personality and needs, but families should enter with clear questions, recent, verifiable data, and a plan to monitor care closely. A decisive step is to schedule comprehensive tours, solicit candid conversations with both care staff and administration, and verify the current state of licensing, incident logs, and family references before committing.

Features

Housing

  • 10 resident community capacity 10 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (13 miles away) Phoenix Sky Harbor International (13 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Paradise Valley Adult Care Home in Phoenix, AZ offers a comfortable and inviting environment for seniors in need of assisted living services. This board and care home provides personalized care and attention to residents, ensuring their safety and well-being at all times. The fully furnished accommodations create a home-like atmosphere, while the dining room provides delicious and nutritious meals that cater to special dietary restrictions.

Residents can enjoy spending time in the beautiful garden or taking part in scheduled daily activities, promoting socialization and engagement. Housekeeping services are provided to maintain cleanliness and tidiness throughout the community. Move-in coordination is offered to ease the transition for new residents.

The staff at Paradise Valley Adult Care Home is dedicated to assisting with activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure residents receive appropriate medical attention and medication management. Transportation arrangements can be made for medical appointments, allowing residents to easily access healthcare services.

In addition to its convenient location near various amenities such as cafes, restaurants, pharmacies, physicians' offices, places of worship, theaters, and hospitals; Paradise Valley Adult Care Home offers Wi-Fi/high-speed internet access for residents' convenience.

Paradise Valley Adult Care Home strives to provide a safe and nurturing environment where seniors can receive the care they need while enjoying an active lifestyle surrounded by a supportive community.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.6 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (2.4 miles)
  • CVS Pharmacy (2.6 miles)
  • Walgreens (2.7 miles)
  • Fry's Pharmacy (3 miles)
  • Walgreens (3.2 miles)

Physicians

  • 2nd Chance Treatment Center (1.1 miles)
  • Care MD (1.2 miles)
  • HonorHealth Medical Group - Primary and Immediate Care - Saguaro (2.1 miles)
  • NOAH Palomino Health Center (2.5 miles)
  • Camelback Women's Health (2.7 miles)
  • Elite Plastic Surgery (2.7 miles)
  • Aoc (2.9 miles)

Restaurants

  • McDonald's (1.4 miles)
  • Taco Bell (1.4 miles)
  • In-N-Out Burger (1.8 miles)
  • McDonald's (2.6 miles)
  • Elevate Wine and Cheese Bar (3 miles)
  • Mastro's Ocean Club (3.3 miles)
  • Breakfast Kitchen Bar (3.5 miles)

Parks

  • Desert Horizon Park (1.6 miles)
  • Kierland Park (3.5 miles)
  • Sun Devil Ridge Park (3.5 miles)
  • Aviano Park (4.4 miles)
  • Moon Valley Park (5.3 miles)
  • Phoenix Mountain Preserve (5.4 miles)
  • Thompson Peak Park (5.5 miles)

Places of Worship

  • New Vision Center for Spiritual Living (1.9 miles)
  • St Bernadette Catholic Church (2.3 miles)
  • Impact Church (3.6 miles)

Cafes

  • Dutch Bros Coffee (2 miles)
  • Press Coffee - The Roastery (3.3 miles)
  • Starbucks (3.6 miles)
  • Starbucks (3.8 miles)
  • Panera Bread (4.7 miles)
  • Starbucks (5 miles)
  • Dutch Bros Coffee (5.1 miles)

Hospitals

  • Mayo Clinic (3 miles)

Theaters

  • AMC DINE-IN Desert Ridge 18 (3.7 miles)
  • Harkins Theatres Scottsdale (4 miles)

Transportation

  • Scottsdale Municipal Airport (SDL) (4.2 miles)
  • Enterprise Rent-A-Car (4.7 miles)

Frequently Asked Questions

Where is Paradise Valley Adult Care Home?

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