Nightingale Nurses

Pros

• Nightingale is the best; they are caring and kind.
• The level of care was outstanding.
• Amber delivered stellar care and was consistently on time.
• The Nightingale team moved mountains to help in a crisis.
• The care coordination and administrative teams worked tirelessly with the insurance company.
• The nursing, PT, OT, and speech teams took great care and communicated well.
• Speech therapy proved invaluable for cognitive evaluation and recommendations.
• The Nightingale team is highly recommended to other families.
• Gabrielle is an excellent nurse who exemplifies skill, compassion, and care.
• Jacinta Greaves is knowledgeable, compassionate, caring, and understanding.

Cons

• They were very rude on the phone.
• The phone call was a waste of time and rude.

Review

Among the many heartening stories shared about Nightingale Homecare, there is also a brief note of frustration from a caller who found the initial phone interaction rude and wasteful of time. That single experience stands in contrast to the broader pattern of care and kindness that many families describe when Nightingale steps into a home. Across a wide range of cases - from short-term crises to long-running, complex rehabilitation - the prevailing message is one of extraordinary compassion, professional competence, and meticulous coordination.

Families repeatedly describe Nightingale as a lifesaver when the stakes are high. In one account, a family faced an extremely complicated situation that required 1 to 2.5 hours of nursing visits per week over roughly three times weekly for 12 weeks. Yet even in this demanding scenario, the care delivered by Amber, the primary nurse, stood out as truly stellar. Amber was consistently on time for about 30 visits, communicated clearly, and worked with a level of precision and attentiveness that left the patient and family deeply reassured. Other nurses - Abe and Linda - are singled out as equally caring and professional, illustrating a team approach where individual dedication translates into reliable, high-quality care.

The breadth of Nightingale's services is another recurring strength. Reviewers repeatedly emphasize not only skilled nursing but also the full spectrum of home health care, including physical therapy (PT), occupational therapy (OT), and speech therapy. The care coordination and administrative teams are highlighted for their tireless efforts in working with insurance to secure evaluations and ensure the appropriate levels of care are provided. For families navigating complex insurance processes, this coordination can be as valuable as the hands-on care itself, easing the burden and letting loved ones focus on recovery.

Therapy and rehabilitation are described with particular warmth and detail. Nursing evaluations are noted for their depth and usefulness, with therapists arriving prepared and bringing new tools and ideas for ongoing rehab. PT and OT teams are praised for their practical approach - equipping patients with useful strategies and equipment - while speech therapy is credited with providing invaluable insights for cognitive evaluation and ongoing maintenance of function. In several testimonials, these combined efforts translate into measurable progress and a more confident path forward for patients and their families.

Beyond the clinical metrics, the human element shines through consistently. Returning clients highlight specific individuals who made a lasting impression: a caring RN like Gabrielle, a therapist who earns repeated trust (with remarks such as "professional, timely, and very knowledgeable"), or a compassionate caregiver who becomes a trusted member of the family's circle. The sentiment is not merely that Nightingale is competent, but that its people bring warmth, humor, and a sense of safety to challenging circumstances. Several families mention that caregivers became like extended family - welcoming, respectful, and deeply engaged with loved ones' daily lives, preferences, and routines.

In moments of crisis, Nightingale's team is repeatedly described as moving mountains to provide support. One particularly memorable note describes a panicked situation with an unwell mother, where Nightingale arrived quickly - an advocate by the family's side who helped calm fears, provided a capable nurse within an hour, and connected the patient with the right level of care to stabilize a difficult moment. In these urgent cases, the staff - Teri and Kierstan among them - are thanked for their decisive, compassionate action and for "talking us off the ledge" when everything felt overwhelming. The overarching message is that Nightingale's value extends beyond routine care to real-time, reliable crisis management.

The stories also reflect deep appreciation for the way Nightingale supports families dealing with chronic, progressive conditions. For example, caregivers report long arcs of assistance for loved ones with dementia and other complex needs, with caregivers noting the staff's ability to align care with the patient's personality and preferences. A recurring theme is that the agency's approach respects both the patient and the family, balancing compassionate caregiving with practical support - ranging from daily household help and companionship to detailed medical oversight and rehabilitation planning. In one testimonial, the caregiver emphasizes that Nightingale's caregivers were able to provide not only practical assistance but also emotional relief, enabling family members to take needed breaks while knowing their loved one was in capable hands.

Taken together, these reviews portray Nightingale Homecare as a comprehensive, compassionate partner in home health. Clients describe a seamless blend of clinical excellence, thoughtful care coordination, and genuine human connection. The result is not only improved well-being for patients but also greater peace of mind for families navigating the complexities of home health needs. Whether it is a short-term recovery, a sustained rehabilitation program, or ongoing support for aging loved ones, Nightingale's team - nurses, therapists, and office staff alike - emerges as a trusted ally who can be counted on to show up, listen, and contribute meaningfully to each person's unique journey.

This part of Phoenix, Arizona offers a convenient and diverse range of amenities for seniors considering the area for living. The neighborhood features several healthcare options including physicians, pharmacies, and pediatric specialists within close proximity. Additionally, there are numerous cafes and restaurants for dining out or grabbing a quick bite to eat. Residents can enjoy leisure time at the nearby theaters, parks, and places of worship, providing opportunities for entertainment, relaxation, and spiritual fulfillment. With a variety of services and recreational options readily available, this area presents itself as a well-rounded community suitable for seniors looking to settle down in a vibrant and accommodating environment.

Physicians

• Quail Run (0.2 miles)
• Pulmonary Associates P (0.7 miles)
• Acacia Internal Medicine (0.8 miles)
• The CORE Institute - North Phoenix (1.5 miles)
• Agave Pediatrics (1.6 miles)
• ABC Children's Eye Specialists (1.9 miles)
• Ewell, Allen B, DDS (2.6 miles)

Cafes

• Starbucks (0.5 miles)
• The Human Bean (0.8 miles)
• Starbucks (2.6 miles)
• Elevate Coffee (2.8 miles)
• Starbucks (2.9 miles)
• Panera Bread (3.5 miles)
• Starbucks (4.6 miles)

Restaurants

• McDonald's (0.6 miles)
• Jack In The Box (0.8 miles)
• Chick-Fil-A (0.9 miles)
• Culver's (0.9 miles)
• Chili's Grill & Bar (0.9 miles)
• In-N-Out Burger (1 miles)
• Burger King (1.4 miles)

Theaters

• AMC Deer Valley 30 (1 miles)

Pharmacies

• Walgreens (1.5 miles)
• Walgreens (2 miles)
• Walmart Pharmacy (2.7 miles)
• Salibas Pharmacy (2.7 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3.3 miles)
• Walgreens (3.6 miles)

Parks

• Paseo Highlands Park (1.9 miles)
• Conocido Park (3.1 miles)
• Moon Valley Park (3.8 miles)
• Foothills Park (4.4 miles)
• Thunderbird Park (4.5 miles)
• Green Belt (4.5 miles)
• Mountain Ridge Park (4.6 miles)

Places of Worship

• Phoenix Arizona Temple (3.9 miles)
• Pure Heart Christian Fellowship (4.8 miles)
• St Thomas More Parish (4.9 miles)
• CCV Childrens Building (6.1 miles)
• Christ's Church of the Valley (6.1 miles)