Nightingale Nurses in Phoenix, AZ

Pros

• Nightingale is the best, with caring and kind staff who are competent, professional, and helpful.
• The level of care provided by Nightingale is outstanding.
• Amber is a stellar nurse who is consistently on time and highly communicative.
• Abe and Linda are caring nurses and wonderful human beings.
• The Nightingale team moved mountains to help families during short-term crises.
• The care coordination and administrative teams work tirelessly with insurance to ensure evaluations and care.
• The nursing team, along with PT, OT, and speech, takes great care and communicates well with families.
• Nightingale's nursing evaluation and recommendations are detailed and impressive.
• The aides are cheerful and attentive, helping with meals, showers, laundry, and errands.
• Five stars: clients are highly satisfied with Nightingale Homecare.

Cons

• They were very rude on the phone.
• They were a waste of time and rude.

Review

Nightingale Homecare is best suited for families that need robust, skilled in-home care with strong clinical leadership - especially when a loved one is navigating post-acute rehabilitation, complex medical needs, or dementia and cognitive support. The service line shines when multiple disciplines are required: nursing, physical therapy, occupational therapy, and speech therapy, all coordinated to create a cohesive plan that travels with the patient from hospital to home. This is not a barebones companion service; it is a full-spectrum home health partner designed to manage complicated care at home, with an emphasis on timely visits, detailed nursing assessments, and a collaborative approach that brings family members into the planning loop.

That said, some families may want to consider alternatives. Front-end communications and intake experiences can vary, and a portion of reviewers reports rude phone interactions or slow responsiveness at first contact. For households where every phone call needs to be consistently courteous and impeccably seamless, or where budget constraints drive a need for lower-cost options, Nightingale may not be the natural fit without proactive advocacy. Also, those seeking only non-medical companionship or minimal clinical oversight should weigh other agencies that specialize in non-clinical home care rather than skilled nursing and rehab services.

The strongest selling points lie in the clinical muscle and care-ensemble the agency mobilizes. Patients describing Nightingale's impact point to exceptionally competent, caring nurses who are consistently on time and highly communicative. The care team - nurses, physical and speech therapists, and aides - frequently delivers comprehensive evaluations, practical care recommendations, and actionable rehabilitation tools that families can rely on for weeks and months. Care coordination with insurers, help navigating evaluations, and the ability to assemble a multi-disciplinary plan quickly are repeatedly highlighted as major relief during crises, and staff members who become trusted, almost familiar presences in the home. The testimonials repeatedly underscore that the therapists and nurses bring not only expertise but genuine humanity to caregiving, turning difficult situations into manageable, hopeful ones.

Those who have endured the harsher notes in the mix nonetheless acknowledge that the clinical core can offset the friction. When care is optimized - with punctual visits, clear communication, and a team that shares a single patient-centered focus - the benefits cascade: residents regain function, maintain routines, and stay safely at home longer. Families repeatedly speak of staff who feel like part of the household, helping with daily tasks, enabling independence, and providing respite for overwhelmed caregivers. The agency's ability to handle ADA considerations in historic homes, coordinate multiple therapy modalities, and maintain steady, responsive front-office support in many cases helps families see value that transcends occasional administrative missteps.

To translate this into a decision plan, begin by requesting a detailed, written care plan and a clear point of contact for day-to-day questions. Insist on a plan that assigns consistent caregivers where possible, and confirm the process for escalating any scheduling or communication hiccups. Probe how rapidly new therapists or nurses can be mobilized if a case escalates, and verify how insurance authorizations will be managed from intake onward. Take advantage of references, particularly families who faced complex rehab trajectories or dementia care, to gauge not only clinical competence but the reliability of the administrative side across the care arc.

In the end, Nightingale Homecare represents a compelling choice for families seeking a highly capable, multi-disciplinary home health partner that can shepherd complex conditions through rehabilitation and ongoing management. It is less ideal for those who require flawless front-d desk interactions every time or who must tightly constrain costs. When the clinical team is engaged, punctual, and compassionate - delivering thorough assessments, practical therapy, and coordinated care - the upsides far outweigh the rough edges noted in a minority of experiences. For families weighing options in Phoenix, this agency stands out as a practical, experienced ally for keeping loved ones safe, mobile, and supported at home.

This part of Phoenix, Arizona offers a convenient and diverse range of amenities for seniors considering the area for living. The neighborhood features several healthcare options including physicians, pharmacies, and pediatric specialists within close proximity. Additionally, there are numerous cafes and restaurants for dining out or grabbing a quick bite to eat. Residents can enjoy leisure time at the nearby theaters, parks, and places of worship, providing opportunities for entertainment, relaxation, and spiritual fulfillment. With a variety of services and recreational options readily available, this area presents itself as a well-rounded community suitable for seniors looking to settle down in a vibrant and accommodating environment.

Physicians

• Quail Run (0.2 miles)
• Pulmonary Associates P (0.7 miles)
• Acacia Internal Medicine (0.8 miles)
• The CORE Institute - North Phoenix (1.5 miles)
• Agave Pediatrics (1.6 miles)
• ABC Children's Eye Specialists (1.9 miles)
• Ewell, Allen B, DDS (2.6 miles)

Cafes

• Starbucks (0.5 miles)
• The Human Bean (0.8 miles)
• Starbucks (2.6 miles)
• Elevate Coffee (2.8 miles)
• Starbucks (2.9 miles)
• Panera Bread (3.5 miles)
• Starbucks (4.6 miles)

Restaurants

• McDonald's (0.6 miles)
• Jack In The Box (0.8 miles)
• Chick-Fil-A (0.9 miles)
• Culver's (0.9 miles)
• Chili's Grill & Bar (0.9 miles)
• In-N-Out Burger (1 miles)
• Burger King (1.4 miles)

Theaters

• AMC Deer Valley 30 (1 miles)

Pharmacies

• Walgreens (1.5 miles)
• Walgreens (2 miles)
• Walmart Pharmacy (2.7 miles)
• Salibas Pharmacy (2.7 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3.3 miles)
• Walgreens (3.6 miles)

Parks

• Paseo Highlands Park (1.9 miles)
• Conocido Park (3.1 miles)
• Moon Valley Park (3.8 miles)
• Foothills Park (4.4 miles)
• Thunderbird Park (4.5 miles)
• Green Belt (4.5 miles)
• Mountain Ridge Park (4.6 miles)

Places of Worship

• Phoenix Arizona Temple (3.9 miles)
• Pure Heart Christian Fellowship (4.8 miles)
• St Thomas More Parish (4.9 miles)
• CCV Childrens Building (6.1 miles)
• Christ's Church of the Valley (6.1 miles)