Maryland Gardens Care Center

Pros

• The staff at Maryland Gardens consistently demonstrates dedication and teamwork, ensuring residents receive heartfelt care.
• Residents appreciate the variety of activities available, allowing them to enjoy their time outdoors and engage socially.
• Management is highly regarded for their approachability and commitment to improving the facility and its services.
• The facility maintains a strong focus on resident safety and well-being, addressing any concerns promptly.
• Many employees feel proud to work at Maryland Gardens, highlighting the supportive atmosphere among colleagues and residents alike.
• Despite its older appearance, the facility's caring environment compensates for any aesthetic shortcomings, making it a welcoming home for residents.
• Several reviews emphasize the effective communication within the management team, showcasing their willingness to listen to staff feedback.
• Families express gratitude for the genuine care that their loved ones receive, noting improvements in residents' happiness and contentment.

Cons

• One review mentions a negative experience with a family member, claiming that the memory care unit was unsafe and that residents could easily access each other's belongings, leading to incidents of violence and chaos.
• There is a statement accusing the facility of being worse than a prison, suggesting a lack of proper security and oversight.
• A reviewer expresses concern about falls occurring frequently, implying negligence in resident safety and care management.
• Some comments suggest that former employees are spreading negativity and complaining about the facility’s management and conditions without providing truthful accounts.
• A review describes anger towards new leadership for allegedly failing to correct past issues quickly enough, indicating dissatisfaction with changes made at the facility.
• A reviewer criticized the smaller space of the facility, initially doubting that caregivers could provide adequate attention to all residents.

Review

Maryland Gardens Care Center has become a cornerstone of support and community for both its residents and staff over the past few years. Those who work there frequently express their pride in being part of an environment that prioritizes teamwork and collaboration, fostering a familial atmosphere despite the challenges inherent in care facilities. Former employees affirm this sentiment, noting how the dedication of staff members—ranging from nurses to certified nursing assistants (CNAs)—creates an atmosphere where everyone feels valued and connected. The leadership team, particularly the Director of Nursing (DON) and Administrator, is often highlighted for their commitment to both residents and employees, demonstrating an impressive ability to listen to concerns while implementing significant changes for improvement.

Despite the facility’s older appearance, reviews emphasize that Maryland Gardens more than compensates with the quality of care provided both inside its walls and through a variety of engaging activities for residents. These activities cultivate an enjoyable living environment where residents can participate in outdoor events and celebrations throughout the year. Residents benefit from a favorable staff-to-resident ratio, allowing for personalized and attentive care during their stay. The overall sentiment among reviewers reflects appreciation not only for routine caregiving but also for these enriching experiences that enhance daily life for residents.

However, there are contrasting perspectives regarding safety within some units, especially concerning behavioral issues among certain residents. A handful of reviews pointed out specific incidents related to falls or unacceptable behaviors within memory care settings. An individual shared troubling observations about unsafe conditions wherein other residents might violate personal spaces or belongings without consequence. Nonetheless, some former staff members defended the current management by asserting that these incidents are taken seriously; they emphasized ongoing training aimed at mitigating such occurrences while restoring faith in the facility's commitment to improvement.

Many reviews laud Maryland Gardens as being resilient amidst these challenges; those who have worked there mention it is not uncommon to face emotional trials due to complex resident needs yet continue striving every day to provide comfort and healing. This ambition speaks volumes about the ethos at Maryland Gardens—where employees passionately advocate for resident welfare despite obstacles they may face working on behavioral units described as particularly demanding emotionally and physically.

Management’s efforts toward revitalization are evident through ongoing updates like new generators and enhanced outdoor amenities featuring misters for hot days—all aimed at improving resident experience within this aging facility. Positive descriptions extend beyond just physical improvements; reviewers credit management with actively engaging feedback from staff on what could further enhance operations—a testament to collaborative leadership style embraced by current administrators.

Among positive remarks reflecting genuine satisfaction are heartfelt appreciations shared by family members of residents who found solace in knowing their loved ones receive compassionate care within structured boundaries designed explicitly for well-being—their experiences proof of the center's unwavering commitment even amid previous criticisms from disgruntled individuals regarding past leadership challenges. Overall sentiments reflect a passionate plea from many—whether employee or family member—asserting that Maryland Gardens deserves recognition not only for strides made but also for its overarching mission rooted deeply in making every resident feel cared-for and cherished each day they call this facility home.

This part of Phoenix, Arizona is a vibrant and convenient area with a variety of amenities nearby. There are multiple pharmacies, hospitals, physicians offices, and cafes within a few miles, making it easy to access healthcare services and grab a coffee with friends. The neighborhood also offers a range of dining options, from fast food to upscale restaurants, as well as places of worship for spiritual fulfillment. For nature lovers, there are several parks in the vicinity where one can enjoy outdoor activities. Transportation options are also readily available for getting around the city. Overall, this area provides a mix of convenience and entertainment that would make it a comfortable choice for senior living.

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (1.7 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.9 miles)

Restaurants

• Raising Cane's Chicken Fingers (0.8 miles)
• Windsor (1.2 miles)
• Federal Pizza (1.2 miles)
• Beatitudes Bistro (1.2 miles)
• Filiberto's Mexican Food (1.3 miles)
• Chick-Fil-A (1.5 miles)
• The Whining Pig (1.7 miles)

Places of Worship

• First United Methodist Church of Phoenix (0.9 miles)
• Open Door Fellowship Church (2.4 miles)
• Christ Church of the Ascension (4.7 miles)
• Roosevelt Community Church (5 miles)

Cafes

• Starbucks (1.1 miles)
• Lux Central (2.1 miles)
• Panera Bread (2.6 miles)
• Dark Hall Coffee (3.1 miles)
• Provision Coffee Bar (4.1 miles)
• Dutch Bros Coffee (4.2 miles)
• Starbucks (4.5 miles)

Hospitals

• Surgical Specialty Hospital Of Arizona (1.4 miles)
• Abrazo Central Campus (1.6 miles)
• Carl T Hayden VA Medical Center, Recreation Therapy (2.5 miles)
• St Josephs Neurological ICU (3.3 miles)
• St Joseph's Hospital & Med Center: Deguzman Brian J MD (3.4 miles)
• Banner – University Medical Center Phoenix (4.7 miles)

Physicians

• Phoenix Skin Medical Surgical Group (1.4 miles)
• Keystone Natural Family Medicine (1.5 miles)
• Arizona Eye Specialists (3 miles)
• Dignity Health Peppertree Family Medicine (3.4 miles)
• Bethany Women’s Healthcare (3.7 miles)
• SimonMed Imaging - Phoenix (3.7 miles)
• Banner Family Medicine Center (4.8 miles)

Parks

• Granada Park (1.5 miles)
• Royal Palm Park (2.3 miles)
• Phoenix Mountain Preserve (2.9 miles)
• Encanto Park (4.1 miles)
• Margaret T. Hance Park (4.8 miles)

Transportation

• Thomas/Central Ave METRO (3.5 miles)
• METRO McDowell/Central Ave (4.5 miles)

Theaters

• AMC Arizona Center 24 (5.3 miles)