4201 West Paradise Lane, Phoenix, AZ 85053
For more information about senior living options: (844) 490-3973
The Avalon Hills team is amazing and welcoming. The staff are helpful, friendly, and professional. Laura is an outstanding manager who makes residents feel welcome. Maintenance is quick to respond and does excellent work. The leasing process is easy, with a smooth move-in experience. The community is quiet, clean, and safe for families and pets. Residents appreciate improvements like updated washers/dryers and prompt maintenance. The overall customer service across the staff is consistently positive. Many residents would renew and would recommend Avalon Hills to others.
The complex charges residents repeatedly, stacking fees until they feel pushed out. The complex did not help after a car break-in and ignored the issue. The parking lights have been broken for more than six months and remain unrepaired. The property experiences a severe German cockroach infestation across the entire complex. Management is unresponsive and rude, with staff often not answering calls or emails. Maintenance is slow or inconsistent, with many issues left unresolved. Noise levels are uncontrolled, with no quiet hours. Rent is perceived as overpriced for the quality of living and the problems experienced. Move-in experiences include broken fixtures and miscommunication, leading to a poor start for residents. The pool is often closed and the grounds are not well maintained.This Phoenix community is best suited for budget-focused renters who want a stable, long-term home with dependable maintenance and a friendly office presence. Tenants who prize quick fixes, straightforward leasing, and a quiet, safe environment will find value here. The strongest case rests on responsive maintenance teams and office staff who make move-ins smooth and lease renewals attainable. For families or roommates who need affordable rents, a convenient central location, and a pet-friendly policy, this option delivers predictable day-to-day stability even when other issues arise. The reality is: price and dependable service matter, and they are the backbone of what works here.
There are clear reasons to consider alternatives, especially for renters who demand a consistently pest-free, pristine living space. Several residents report pervasive pest problems - roaches, bees, and fruit flies - that recur despite treatment efforts. Maintenance and pest-control responsiveness vary; some tenants describe rapid responses, while others view infestations as ongoing and intolerable. Additional red flags include disputes over charges, inconsistent communication from management, and episodes of what residents describe as rude or unhelpful behavior from some staff. When an applicant cannot tolerate pests, inconsistent billing, or tense office interactions, it's prudent to look elsewhere.
The community's strongest pros - speedy maintenance, approachable office personnel, and a generally quiet, family-friendly feel - set up a practical offset to many inconveniences. Tenants repeatedly praise maintenance crews for timely repairs, the willingness of staff to walk through issues, and clear efforts to address problems when they arise. Promotions, smooth move-in experiences, and the ability to renew leases at reasonable rates contribute to perceived long-term value. The presence of pet-friendly policies and a central location near amenities can ease daily living, especially for residents who prioritize convenience, affordability, and a responsive maintenance culture over perfection in every apartment.
Yet the cons are consistently material and cannot be dismissed. The most troubling is the ongoing pest infestation that colorfully colors multiple reviews - roaches across the complex, bee and fruit fly issues tied to plumbing and infrastructure, and complaints about pest-control suffocation rather than eradication. Maintenance issues extend beyond pests to leaks, broken fixtures, and occasional delays in follow-up. Communication gaps and occasional perceptions of rude or unhelpful service from some team members further complicate the experience. The combination of infestations, maintenance inconsistencies, and mixed management interactions creates a risk profile that should be weighed carefully, especially for families with children or residents who demand a consistently clean, pest-free environment.
For a decision, prospective renters should arrive with a practical checklist: request a current pest-control schedule and status update, and speak with several residents about what has changed in the last year. Inspect the unit personally for signs of moisture, leaks, or pests, and verify the status of any promised repairs or renovations. Inquire about move-in concessions, lease terms, and what happens if a repair drags on. Clarify the parking situation, security, and quiet hours, and confirm who will be the primary point of contact - since some reviews highlight both exemplary and less-responsive staff depending on who is in charge. The aim is to separate the predictable, reliable side of the operation from the more volatile, complaint-driven aspects.
Bottom line: this community can be a solid fit for budget-conscious renters who value responsive maintenance, a friendly, professional office team, and a quiet, safe living environment enough to tolerate occasional pest challenges. For those who cannot accept recurring roach or bee issues, inconsistent pest-control results, or tense interactions with management, alternative options may yield a more uniformly positive experience. The prudent path is to assess current pest-control progress, confirm lease specifics and concessions, and meet the management team with distinct questions in hand. If maintenance reliability and price are the priority, this community earns serious consideration; if pest-free perfection and flawless communication are non-negotiable, look elsewhere.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (16 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Elsie's House, a warm and inviting assisted living community nestled in the heart of Phoenix, AZ. Our unique Board and Care Home offers personalized care and respite services tailored to meet the individual needs of our residents in a comforting environment.
At Elsie's House, we prioritize the well-being and comfort of our residents. Our thoughtfully designed community features a cozy dining room where delicious meals are served daily, with special dietary restrictions accommodated to promote health and happiness. Each room is fully furnished, ensuring a homely atmosphere that encourages relaxation and personal expression. Residents can enjoy the beauty of our well-maintained garden and outdoor spaces, perfect for peaceful strolls or social gatherings.
Our dedicated staff provides comprehensive care services, including assistance with activities of daily living (ADLs), bathing, dressing, transfers, medication management, and meal preparation. We understand the importance of coordination with healthcare providers, ensuring that medical needs are met promptly and effectively. Specialized diets are catered to, including diabetes-friendly options.
At Elsie's House, we believe in fostering an active lifestyle through scheduled daily activities designed to engage our residents physically and mentally. With easy access to nearby amenities, including 11 cafes, 5 parks, 15 pharmacies, 21 physicians' offices, 34 restaurants, 4 places of worship, and 2 theaters, our residents enjoy a vibrant community life filled with opportunities for socialization and exploration.
Whether you’re seeking a long-term residence or short-term respite care for yourself or a loved one, Elsie’s House is committed to providing compassionate support in a nurturing environment where every resident feels at home. Come experience all that we have to offer!
Elsie's House is located at 4201 West Paradise Lane, Phoenix, AZ 85053 in Maricopa County, Arizona
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Understanding the True Cost of Assisted Living in 2025: A Comprehensive Guide
Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
