Elsie's House is an assisted living community in Phoenix, AZ.
Information last verified:
4201 West Paradise Lane, Phoenix, AZ 85053
For more information about senior living options: (866) 208-4318
3.8 from 108 reviews
5 stars
68
4 stars
9
3 stars
1
2 stars
4
1 stars
26
Overall Review of Elsie's House
common19 reviews mention this
Maintenance and office are responsive
Residents repeatedly describe quick, helpful responses from the office and maintenance team.
A recurring theme in the reviews is that the office and maintenance teams respond quickly and follow through on requests. Multiple residents specifically call out friendly, respectful service and say issues are handled within about a day. Several also mention being able to reach the team easily with questions and repairs, and highlight staff by name when describing their responsiveness.
common11 reviews mention this
Community feels clean and well kept
Many residents say the property is kept clean and the grounds look well maintained.
Cleanliness and upkeep come up often. Reviews describe a clean property, grounds kept up, and an overall tidy feel. A few residents also mention specific maintenance fixes tied to keeping the apartment in good condition.
common9 reviews mention this
Quiet, safe atmosphere for living
Residents frequently describe the community as quiet and comfortable for daily life.
Several reviews highlight that the area is quiet, including at night after dinner hours. Others describe a safe feeling and note that kids can play and people walk their pets. A couple of residents contrast the daytime activity with calmer evenings, reinforcing the “quiet” impression across reviews.
caveat8 reviews mention this
German cockroaches are a major issue
Multiple residents report recurring German cockroach infestations and ongoing pest problems.
A negative but consistent theme is roach infestations, with several reviews describing German cockroaches across units or throughout the complex. Some residents say pest control did not fully resolve the problem, even after treatments. Others describe the experience as severe enough to make units unlivable, which stands out sharply compared with the otherwise positive day-to-day comments.
common3 reviews mention this
Location is convenient to everyday stops
Residents appreciate the convenience of being close to everyday places.
More than one review points to the location as a practical advantage for errands and everyday needs. Residents mention being within walking distance of nearby spots and that many needs are only a short drive away. This matches the nearby mix of restaurants, cafes, pharmacy, parks, and clinics listed around the community.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
5 resident community capacity
Types of Care
Assisted Living
Board and Care Home
Respite Care
Amenities
Activities on-site
Cable or satellite TV
Devotional services off-site
Dining room
Fully furnished
Garden
Housekeeping services
Indoor common areas
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Phoenix Sky Harbor International (16 miles away)
Care Services
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Diabetic care
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Meals provided
Special dietary restrictions
Activities
Activities on-site
Community-sponsored activities
Devotional activities offsite
Scheduled daily activities
Nearby Places of Interest
Restaurants
Whataburger (0.5 miles)
Valle Luna (1.2 miles)
Bruster's Ice Cream (1.3 miles)
McDonald's (1.8 miles)
Macayo's Mexican Table (2.4 miles)
Chipotle Mexican Grill (2.5 miles)
Don Ruben's Mexican Restaurant (2.5 miles)
Cafes
Starbucks (0.9 miles)
Starbucks (1.7 miles)
Dutch Bros Coffee (2 miles)
Starbucks (2.5 miles)
Starbucks (3.2 miles)
Starbucks (3.8 miles)
The Human Bean (3.8 miles)
Places of Worship
Pure Heart Christian Fellowship (1.2 miles)
St Thomas More Parish (3.3 miles)
Phoenix Arizona Temple (4.8 miles)
The Church At Arrowhead (4.9 miles)
Pharmacies
Walgreens (1.2 miles)
Walgreens (1.8 miles)
Walgreens (1.9 miles)
Walgreens (2.2 miles)
Walgreens (2.6 miles)
CVS Pharmacy (2.6 miles)
Walmart Pharmacy (2.9 miles)
Physicians
Northwest Clinic For Children (1.2 miles)
West Valley Ear Nose & Throat (1.5 miles)
ABC Children's Eye Specialists (1.9 miles)
Arrowhead Health Centers (2.2 miles)
Banner Thunderbird Surgery Center (2.4 miles)
Arizona Center for Hematology and Oncology (2.4 miles)
Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
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