9401 North 36Th Avenue, Phoenix, AZ 85051
For more information about senior living options: (844) 490-3973
The facility is a great place to live. The staff are caring, with constant care and a gentle touch. The care is awesome and professionally delivered to residents. The place is highly recommended.
The owner of the building is disrespectful and unprofessional. The care provided to residents is horrible. They made it difficult to transfer a grandfather to a different facility. She is in this business for all the wrong reasons and does not pay her employees for their hard work. They would give this place zero stars.Desert View Assisted Living Home in Phoenix is best suited for seniors who thrive in a small, home?like setting where daily life centers on hands?on care delivered with warmth and personal attention. Families drawn to a steady, nurturing presence will find the most value in a community that emphasizes constant caregiver contact and professional oversight. The feedback is a mixed bag: some families praise caring staff and a gentle approach, while others flag a management dynamic that undermines trust. For residents who prosper with close, predictable routines and direct caregiver relationships, Desert View can deliver meaningful daily life; for those seeking a friction?free, governance?driven environment, caveat is warranted.
Those who should consider alternatives are families that prize transparent leadership and stable, non?confrontational operations. The most troubling thread in the feedback centers on the owner's conduct - claims of disrespect and unprofessionalism, with families describing a tense atmosphere that can complicate care decisions. A key risk is perceived hostility toward family involvement, including reported difficulties when attempting to transfer a resident to another facility. Coupled with remarks about compensation practices and motives, the management picture raises legitimate concerns about consistency, staffing stability, and accountability. In short, a well?staffed house is only as good as its leadership, and that leadership here bears serious scrutiny.
On the upside, the strongest positives point to high?quality personal care when the staff are engaged: residents are said to receive attentive, constant care with a gentle touch, and the care is described as professional in approach. For families, that can translate into visible safety, regular monitoring, and responsive assistance with activities of daily living. The sense of a close, family?like environment can ease transitions and reduce agitation for anxious residents. When the team is cohesive, these elements make a tangible difference in mood, comfort, and overall well?being. Yet the weight of the negatives means these upsides must be weighed against a volatile management picture that can erode the care climate if left unaddressed.
However, the principal drawbacks are significant: allegations of an owner who is disrespectful and unprofessional, with reported difficulties for families attempting to transition a loved one elsewhere. That kind of leadership behavior can create a stressful, adversarial service environment and cast doubt on whether residents' best interests are consistently prioritized. Added concerns about the owner pursuing profits at the expense of staff compensation paint a troubling backdrop for workforce stability and morale. When staffing suffers, even the best?trained caregivers can't fully compensate for inconsistent coverage, rushed shifts, or morale declines. All of this helps explain the overall low rating and the polarized experiences of families choosing Desert View.
Prospective residents can offset some risk by insisting on concrete governance safeguards before move?in. Seek a face?to?face meeting with the administrator, request written policies on transfers, care planning, and escalation procedures, and verify staffing ratios and shift coverage. Ask for current references, and contact a few families who recently navigated care transitions. Require transparent billing practices and a clear fee schedule with no surprise charges. Finally, insist on an open line of communication with a designated liaison whenever concerns arise. If these protections cannot be documented, the risk of a rocky tenure increases, and exploring alternatives becomes prudent.
In sum, Desert View Assisted Living Home is a mixed fit. It can serve seniors who prize intimate caregiving and professional, attentive staff, provided leadership remains capable of supporting a stable, compassionate care culture. For families where governance clarity, respectful administration, and easy relocation when needed are non?negotiable, the downsides outweigh the upsides, and alternatives deserve serious consideration. The prudent path combines direct observation, candid conversations with staff, and careful scrutiny of policies before committing. With due diligence, a family can determine whether Desert View will deliver reliable daily care or whether another Phoenix option offers a steadier governance framework and less risk of a deteriorating relationship between residents, staff, and management.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (12 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Desert View Assisted Living Home, located in Phoenix, AZ, offers a comfortable and caring environment for seniors in need of assistance with daily activities. Our dedicated staff provides board and care services as well as respite care for those in need of temporary support.
Our residents enjoy a range of amenities to enhance their everyday lives. With a spacious dining room, meals are served in a communal setting where residents can socialize and enjoy delicious food prepared by our staff. Each living space is fully furnished, providing a cozy and welcoming atmosphere. Our outdoor space includes a garden, allowing residents to enjoy fresh air and nature.
We understand the importance of cleanliness and offer housekeeping services to ensure that the living spaces are always neat and tidy. Move-in coordination is provided to assist residents with the transition process. Additionally, we offer telephone services and Wi-Fi/high-speed internet access to keep residents connected with their loved ones.
At Desert View Assisted Living Home, we prioritize the well-being of our residents by offering various care services. Our trained staff assists with activities of daily living, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident's medical needs are met. For those with diabetes or specific dietary restrictions, we provide specialized meals and diet plans.
Transportation arrangement for medical purposes is available to ensure that residents can attend appointments without any hassle. In addition to medical transportation, we also provide transportation to doctors' appointments for convenience.
Residents at Desert View Assisted Living Home enjoy engaging daily activities designed to promote socialization and overall well-being.
Our location offers easy access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals - providing our residents with convenient options for recreation and healthcare.
With our dedicated staff members striving to provide personalized care in a warm and welcoming environment, Desert View Assisted Living Home is an ideal choice for seniors seeking a comfortable and supportive community in Phoenix, AZ.
Desert View Assisted Living Home is located at 9401 North 36Th Avenue, Phoenix, AZ 85051 in Maricopa County, Arizona
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