Desert View Assisted Living Home

9401 North 36Th Avenue, Phoenix, AZ 85051

For more information about senior living options: (844) 490-3973

2.3 from 6 reviews
5 stars
2
4 stars
0
3 stars
0
2 stars
0
1 stars
4

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    Overall Review of Desert View Assisted Living Home

    Pros

    • pro It is a great place to live.
    • pro Caring staff provide constant care and a gentle touch.
    • pro The care is awesome and delivered with a professional approach to residents.
    • pro Residents express gratitude for the care received.

    Cons

    • pro The owner of this building is disrespectful and unprofessional.
    • pro Families should not bring their loved ones there, as they may be held hostage.
    • pro The care there is horrible.
    • pro The staff made it difficult to transfer the reviewer's grandpa to a different facility.
    • pro The owner is in it for the money and does not pay employees for their hard work and time.
    • pro She is in the business for all the wrong reasons.

    Review

    The reviews surrounding this place paint a picture of a community that inspires strong feelings on both ends of the spectrum. On one hand, several voices describe a highly positive environment where residents receive attentive care and warmth from staff. They characterize the facility as a place where compassion is visible in everyday interactions, where caregivers are present, attentive, and committed. For some, the atmosphere feels safe and steady, with residents receiving consistent, hands-on care that leaves families feeling reassured. In these accounts, the staff's efforts - careful consideration, frequent check-ins, and a gentle approach - are what stand out most, and gratitude for the staff's dedication is a common refrain. The overall impression in these reviews is that the facility functions as a supportive, nurturing home for those who need continuous assistance.

    Conversely, another thread of the conversation highlights serious concerns about management and the overall culture of the operation. One reviewer lays out a stark accusation, insisting that the owner of the building is disrespectful and unprofessional. The language is emphatic and student-vs-teacher in tone, with phrases that suggest a deeply troubling atmosphere. This account goes further to warn potential visitors: do not bring family members here unless you want them to be held hostage. The language implies a situation where control, rigidity, or coercive behavior may be present, and it frames the care experience as something that could be hostile or unsafe. The reviewer also describes a harsh experience related to transferring a loved one, saying the process was made incredibly difficult in a way that feels punitive rather than supportive. Taken together, this narrative emphasizes a perception of mismanagement and a lack of regard for residents' families during transitions of care.

    In the same spectrum of personal experiences, another reviewer presents a markedly positive view of the same facility. This account emphasizes the care being not just solid but exemplary, praising the professional approach to residents and the steady, reliable nature of the services provided. The wording here leans toward trust and endorsement, with a strong recommendation that suggests a high level of confidence in the staff's ability to meet residents' needs. The tone is one of appreciation and reassurance, reflecting satisfaction with the day-to-day operation and the quality of interactions between caregivers and residents. For readers seeking confirmation that compassionate, attentive care is possible within this setting, this perspective offers a compelling counterpoint to the more critical statements.

    A fourth voice in the collection leans toward the negative again, but from a different angle. This reviewer targets the motives and compensation practices of the leadership, arguing that the driving force behind the business is profit rather than people. The accusation centers on financial priorities, claiming that the owner focuses on money at the expense of employees' wages and their time. Such a critique highlights a different facet of concern - that the environment might be more businesslike than person-centered, with implications for staff morale and, by extension, resident care. The language here is pointed and accusatory, emphasizing a belief that the leadership's ethical compass is misaligned with the needs of both staff and residents.

    Taken as a whole, the set of opinions reveals a facility that can feel like two different places depending on who you ask. Some reviewers describe it as a warm, caring home where staff are consistently attentive, compassionate, and diligent; they speak with gratitude about the care received and the improvements noticed in daily life for their loved ones. Others see it through a critical lens, focusing on alleged disrespectful behavior by the owner, challenging management practices, and troubling obstacles in transitions of care. There is also a voice that acknowledges the possibility of misaligned incentives within the organization, arguing that financial motives may undermine the quality of care and staff satisfaction. The contrasts are stark enough to suggest that experiences may vary by moment, unit, or caregiver, leaving potential visitors and families to weigh both the heartfelt testimonials and the cautions.

    What emerges from these multiple perspectives is a complex portrait of a place that can feel like a sanctuary to some and a source of distress to others. For families seeking a facility for long-term care or a safe transition from one level of support to another, the narratives urge careful, firsthand evaluation. The positive stories offer reassurance about consistent, compassionate care and professional standards, while the negative accounts serve as a cautionary note about governance, communication, and the sometimes fraught process of moving a loved one between care settings. The truth, as reflected in these varied experiences, seems to depend on countless factors - staffing at the moment, leadership decisions, the particular unit or department involved, and the expectations and needs of each resident and their family.

    Features

    Housing

    • 5 resident community capacity 5 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Phoenix Sky Harbor International (12 miles away) Phoenix Sky Harbor International (12 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Desert View Assisted Living Home, located in Phoenix, AZ, offers a comfortable and caring environment for seniors in need of assistance with daily activities. Our dedicated staff provides board and care services as well as respite care for those in need of temporary support.

    Our residents enjoy a range of amenities to enhance their everyday lives. With a spacious dining room, meals are served in a communal setting where residents can socialize and enjoy delicious food prepared by our staff. Each living space is fully furnished, providing a cozy and welcoming atmosphere. Our outdoor space includes a garden, allowing residents to enjoy fresh air and nature.

    We understand the importance of cleanliness and offer housekeeping services to ensure that the living spaces are always neat and tidy. Move-in coordination is provided to assist residents with the transition process. Additionally, we offer telephone services and Wi-Fi/high-speed internet access to keep residents connected with their loved ones.

    At Desert View Assisted Living Home, we prioritize the well-being of our residents by offering various care services. Our trained staff assists with activities of daily living, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident's medical needs are met. For those with diabetes or specific dietary restrictions, we provide specialized meals and diet plans.

    Transportation arrangement for medical purposes is available to ensure that residents can attend appointments without any hassle. In addition to medical transportation, we also provide transportation to doctors' appointments for convenience.

    Residents at Desert View Assisted Living Home enjoy engaging daily activities designed to promote socialization and overall well-being.

    Our location offers easy access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals - providing our residents with convenient options for recreation and healthcare.

    With our dedicated staff members striving to provide personalized care in a warm and welcoming environment, Desert View Assisted Living Home is an ideal choice for seniors seeking a comfortable and supportive community in Phoenix, AZ.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.8 miles)
    • Walgreens (2.3 miles)
    • Walgreens (2.4 miles)
    • Walmart Pharmacy (2.9 miles)
    • Walgreens (2.9 miles)
    • Walgreens (3.1 miles)
    • Arizona Organix (3.1 miles)

    Cafes

    • Starbucks (0.9 miles)
    • Starbucks (1 miles)
    • Starbucks (2.9 miles)
    • Starbucks (4.7 miles)
    • Starbucks (4.7 miles)
    • Starbucks (4.9 miles)
    • Dutch Bros Coffee (5.4 miles)

    Restaurants

    • In-N-Out Burger (1.2 miles)
    • Don Ruben's Mexican Restaurant (1.9 miles)
    • Sonic Drive-In (2.1 miles)
    • Lenny's Burger (2.6 miles)
    • McDonald's (2.9 miles)
    • Golden Corral (2.9 miles)
    • Filiberto's Mexican Food (3.2 miles)

    Places of Worship

    • Open Door Fellowship Church (2.3 miles)
    • Pure Heart Christian Fellowship (3.1 miles)
    • Church of Jesus Christ of Latter Day Saints (5.1 miles)
    • First United Methodist Church of Phoenix (5.2 miles)

    Parks

    • Royal Palm Park (2.7 miles)
    • Granada Park (3.4 miles)
    • Conocido Park (4.3 miles)
    • Phoenix Mountain Preserve (4.7 miles)
    • Moon Valley Park (5 miles)
    • O'Neal Park (5.2 miles)
    • Pioneer Community Park Off-Leash Dog Park (5.7 miles)

    Physicians

    • Bethany Women’s Healthcare (3.3 miles)
    • Banner Thunderbird Surgery Center (3.6 miles)
    • Northwest Clinic For Children (3.8 miles)
    • Arizona Center for Hematology and Oncology (3.9 miles)
    • AOC: Arizona Otolaryngology Consultants (3.9 miles)
    • West Valley Ear Nose & Throat (4.7 miles)
    • Canyon Orthopaedic Surgeons (4.8 miles)

    Hospitals

    • Surgical Specialty Hospital Of Arizona (3.4 miles)
    • Abrazo Central Campus (3.7 miles)

    Frequently Asked Questions

    Where is Desert View Assisted Living Home?

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