9407 North 36Th Avenue, Phoenix, AZ 85051
For more information about senior living options: (866) 208-4318
Desert View Adult Care Home Costs & Pricing
Desert View Adult Care Home offers competitive pricing for its services, particularly when compared to both Maricopa County and the broader state of Arizona. For semi-private rooms, Desert View's monthly cost is $2,000, significantly lower than the county average of $2,801 and the state average of $2,820. Similarly, the private room rate at Desert View stands at $2,500, which is also more affordable than the county's average of $3,318 and the state's average of $3,345. This positioning not only reflects Desert View's commitment to accessibility in adult care but also highlights its appeal as a budget-conscious option for families seeking quality care in a nurturing environment.
| Floor plans | Desert View Adult Care Home | Maricopa County | Arizona |
|---|---|---|---|
| Semi-Private | $2,000 | $2,801 | $2,820 |
| Private | $2,500 | $3,318 | $3,345 |
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Overall Review of Desert View Adult Care Home
Pros
The facility is a great place to live.- The staff are caring and provide constant care with a gentle touch.
- The care is awesome with a professional approach to residents.
- The place is highly recommended.
Cons
The owner of the building is disrespectful and unprofessional.- The care provided here is horrible.
- They made it difficult for a family to transfer their grandparent to a different facility.
- The lady is in it for the money and doesn’t pay her employees for their hard work or their time, focusing on the wrong motives.
Review
Desert View Adult Care Home in Phoenix is best suited for families seeking a small, intimate setting where caregivers know residents well and provide steady, hands-on supervision. The strongest voices in the feedback describe a daily reality of attentive staff and continuous care, with a gentle, professional approach that can feel reassuring for seniors who want to stay engaged and closely monitored. For residents who thrive on personal interaction, predictable routines, and a home-like atmosphere rather than a large, hospital-style campus, this community can deliver a comforting sense of familiar care.
Yet there is a significant caveat that families cannot overlook. Several reviewers raise concerns about the leadership and business practices behind the care. Complaints describe the owner as disrespectful or unprofessional and question the motives behind running the facility, including allegations of prioritizing profit over people and of failing to compensate staff adequately. A decisive transfer dispute is cited as well, implying possible friction between families and management when transitions to other facilities are needed. These threads hint at a risk to reliability and consistency that could affect long-term satisfaction.
The positives cited, the caring staff, the constant presence of caregivers, and a professional, attentive approach, do carry substantial weight. When frontline workers are engaged and consistently available, residents can experience meaningful supervision, timely assistance with daily activities, and a sense of safety that makes a home feel secure. These strengths align with what families often value most: dependable caregiving, a respectful bedside manner, and an environment where aides and nurses appear to be dedicated to their residents’ daily well-being. In that light, the care experience can be excellent on a day-to-day basis.
However, the main cons cannot be dismissed. Leadership dynamics, if perceived as disrespectful or profit-driven, have a way of seeping into every facet of the resident experience. Staff morale and retention are closely tied to ownership behavior; reports of unpaid or underpaid staff feed concerns about staffing stability and long-term consistency. A facility may shine in a snapshot of moments, yet ongoing governance issues can lead to abrupt policy shifts, inconsistent communication, and difficulties when residents or families need to navigate transfers or complaints. That combination presents a real risk to continuity of care.
Prospective buyers should demand concrete information before committing. Key questions should focus on how the facility handles transfers, what kind of oversight exists to protect residents during disputes, and who is accountable for day-to-day operations when conflicts arise. Inquire about staffing ratios, shift coverage, staff training, and how grievances are resolved. Seek opportunities to speak with several frontline staff to gauge morale and stability, and request a transparent overview of payments, bonuses, and how the owner’s involvement affects scheduling and service delivery. If those conversations reveal strong, unambiguous processes and respectful leadership, the positives can outweigh the risks.
In the end, Desert View Adult Care Home presents a clear dichotomy: a potentially warm, attentive caregiving environment housed in a small setting, tethered to a leadership dynamic that can undermine or reinforce that warmth depending on how it is managed. For families prioritizing daily, humane care and intimate resident contact, and who are prepared to monitor governance and advocate for reliable policies, this option can be compelling. For those whose bottom line hinges on stable administration, predictable decision-making, and assurances that ownership will consistently align with resident welfare, alternative communities with more transparent leadership and proven staffing stability are worth prioritizing. The prudent step is to weigh the day-to-day warmth of the caregiving staff against the potential volatility of management and policy, and to choose based on which factor will most strongly affect the resident’s long-term safety, dignity, and peace of mind.
8 resident community capacity
Assisted Living
Board and Care Home
Memory Care
Respite Care
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Private
Telephone
Wi-Fi/high-speed internet available
Phoenix Sky Harbor International (12 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Incontinence care
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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