13827 North 41St Place, Phoenix, AZ 85032
For more information about senior living options: (844) 490-3973
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The place shows a spectrum of experiences that vary quite a bit from visit to visit. One reviewer came back after a long absence to find the spa under new management and in the thick of remodeling. They observed construction activity on site and found staff juggling busy schedules with other clients. Because of the ongoing work, they were asked to return later, which the reviewer appreciated as a sensible precaution. In the meantime, the policy about keeping the lobby clear during construction was respected, and when they finally received their massage, it was described as a great one that specifically helped ease the soreness from yard work. Overall, that person felt well taken care of, noting that the staff consistently attend to them.
Another set of reviews paints a much harsher picture. A caller who used emphatic language about the establishment described it as the worst place ever. They recounted being told that appointments were not taken, only to be told the day after that they were. They were asked to come back in 30 minutes, but when they did, someone else already had an appointment. According to this account, staff came across as rude and angry. They had hoped for a 120-minute session but were refused, with a sense that the facility tires easily of longer treatments. The atmosphere, in this case, was characterized as dirty and stinky, and the overall impression was negative and discouraging.
A separate negative review repeated the sentiment of unreliability and frustration: every time they visited, they were instructed to come back later, and when they did, they were asked to come back again. The reviewer warned future patrons away, urging them not to consider giving the place a try. The recurring theme here is inconsistent scheduling and a perceived lack of patience or organization that left the customer with a strongly unfavorable impression.
Yet not all feedback is worry and complaint. A different review highlights a staff member named Linda, describing her as detail-oriented and capable of delivering a really good deep massage. This account focuses on the quality and precision of Linda's technique, suggesting that attentiveness and skill were the standout features of the experience.
On a related positive note, another patron emphasized that the spa has consistently provided a great massage. They mentioned that the two massage therapists are both Chinese, noting a communication barrier could exist but choosing not to talk much during the session anyway. The reviewer singled out Ada as someone who has never failed to fix their sore back and specifically praised a technique called "back walking" as a favorite. The overall takeaway from this account is strong satisfaction and a high level of endorsement for the spa.
Taken together, the collection of reviews paints a mixed picture. Some clients describe the spa as a place where they are well cared for, particularly enjoying targeted, effective massages and appreciating the attentiveness of therapists like Linda and Ada. Others report ongoing frustrations with scheduling, appointment policies, and cleanliness or odor issues, especially in the context of remodeling and construction. The positive assessments often hinge on the therapists' skill and the relief they provide, while the negative notes emphasize inconsistency, perceived rudeness, and environmental drawbacks.
What emerges is a business that has both dedicated fans and dissatisfied visitors. The new management and remodeling appear to be part of the current narrative: for some, the changes have coincided with strong service and effective therapies; for others, the changes have stirred confusion and inconvenience that overshadow the massage experience. As with many service experiences that hinge on timing, staff interactions, and facility conditions, your take may well depend on which therapist you encounter, how the scheduling works on a given day, and how comfortable you are with the evolving environment. If you're considering going, it could be worth calling ahead to confirm appointment availability, clarify their current policies, and perhaps request Ada or Linda if you're seeking a particularly thorough or targeted treatment.
The Desert Oasis in Phoenix, AZ is a highly recommended assisted living community that offers exceptional care and a comfortable living environment for its residents. With its board and care home and respite care options, the facility provides the necessary support for individuals who require assistance with daily activities or those who simply need temporary care.
At Desert Oasis, residents can enjoy a range of amenities designed to enhance their overall well-being. The dining room ensures that meals are provided in a welcoming and communal setting. Each living space is fully furnished, allowing residents to settle in comfortably. The beautiful garden and outdoor spaces allow for relaxation and recreation amidst nature.
The community also offers housekeeping services to ensure that the living spaces are always clean and tidy. Move-in coordination is provided to facilitate a smooth transition for new residents. Additionally, telephone and Wi-Fi/high-speed internet access allow residents to stay connected with their loved ones.
Desert Oasis goes above and beyond in providing comprehensive care services. Trained staff offer assistance with activities of daily living, such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure seamless communication and continuity of medical care. The community caters to special dietary needs, including diabetes diets, preparing nutritious meals with careful consideration of individual restrictions.
Transportation arrangement, both for medical purposes and doctors' appointments, is available for residents whenever required. The facility's commitment to creating a fulfilling lifestyle extends beyond basic needs. Scheduled daily activities keep residents engaged and entertained throughout the day.
Located in Phoenix, AZ – Desert Oasis benefits from its proximity to various amenities nearby. Five cafes provide convenient options for socializing or enjoying a cup of coffee outside the community grounds. Four parks offer opportunities for leisurely walks or enjoying nature's beauty. Sixteen pharmacies ensure easy access to medications when needed. Ten physicians practicing nearby provide prompt healthcare services.
For dining out or enjoying diverse cuisine options, 28 restaurants lie within close distance from Desert Oasis. Transportation services are available in the vicinity, adding to the ease of commuting. Three places of worship nearby cater to residents' spiritual needs. Two theaters offer entertainment options for those seeking cultural experiences. Lastly, one hospital in close proximity ensures that emergency medical care is readily accessible.
With its exceptional care services, comprehensive amenities, and conveniently located nearby facilities, Desert Oasis provides a supportive and enriching environment for seniors seeking assisted living in Phoenix, AZ.
Desert Oasis is located at 13827 North 41St Place, Phoenix, AZ 85032 in Maricopa County, Arizona
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