ComForCare Home Care

Pros

• Presley's diligence in matching clients with the right caregiver is highly valued.
• Kristi's twice-weekly help provides hope that families can care for loved ones at home.
• ComForCare has wonderful caregivers and an excellent caring staff.
• ComForCare provided excellent services for the client's mother.
• The experience with Sun City West ComForCare inspired a neighbor to be recommended to ComForCare.
• The caregivers were always on time, courteous, knowledgeable and caring.
• Presley and Shana were extremely helpful and attentive to their father's needs during his last weeks.
• Presley and his team became an extension of the family.
• Top-notch staff and management - these are people who really care and uphold the highest caregiving standards.
• They are highly recommended.

Cons

• The reviewer alleged that the quoted price for a caregiver for three days was not honored, resulting in an additional $225 charge and claiming the company does not honor quoted prices.
• A reviewer described the facility as the worst place ever and warned not to leave loved ones there.
• Shawna, who runs the facility, was described as rude and disrespectful to staff and consumers, raising concerns about her ability to oversee elderly care.
• A reviewer cautioned about billing practices, stating that the company does not honor the prices it quotes.
• One reviewer wrote "Never pick up," indicating severe dissatisfaction with the service.

Review

Across a spectrum of experiences, families describe ComForCare as a dependable and compassionate partner when a loved one needs help at home. One thread running through these stories is a deep sense of gratitude for the people who make the difference between feeling overwhelmed and feeling hopeful. In particular, Presley's diligence in finding just the right fit for each family stands out. For Kristi's family, that effort meant a fit that could make home care possible for their husband, keeping him most comfortable in the place he calls home and giving them the rest and support they needed. "You are angels," one reviewer wrote, capturing the transformative impact of having someone who can bridge needs with the right caregivers and the right plan.

The service stories consistently highlight how the people at ComForCare - caregivers, office staff, and management - come together to create reliable, thoughtful care. Families describe the caregivers as wonderful and the staff as excellent and caring. The impression goes beyond the momentary act of caregiving; it's about an ongoing partnership where trained, attentive professionals show up ready to help. The sense of being in good hands is reinforced by repeated praise for top-notch staff and management - people who genuinely care and uphold high caregiving standards.

Several accounts emphasize the adaptability and responsiveness of the ComForCare team. Care plans are described as agile - able to be adjusted when a client's needs or schedules change - and the staff is praised for forgiving and flexible responses when plans shift. This adaptability is not only practical but emotionally reassuring: families can trust that the plan will evolve with the person's condition and daily rhythms. One family even notes that their experience in Sun City West led them to recommend ComForCare to a neighbor in the SF Bay Area, a testament to the consistency of care across locations and the power of a positive recommendation to extend help to others.

Communication is a frequent highlight. Reviewers recount how easy it is to work with ComForCare, how quickly the team responds, and how caregivers are matched to fit into the family's routine. The ability to stay connected - whether through direct contact or timely updates - helps families feel in control and reassured. In some cases, the oversight of Durable Power of Attorney for Healthcare and hospice arrangements made the process smoother, taking what could have felt chaotic for families who live out of state and turning it into a seamless coordination of care.

Several narratives provide a vivid picture of day-to-day reliability and compassion on the ground. From scheduling 12-hour shifts with consistent caregivers to ensuring on-time visits, courteous and knowledgeable care, and genuine concern for the person's well-being, these stories emphasize the human warmth behind the service. In one compelling example, Presley and Shonna were directly involved in coordinating care for a loved one, with direct, professional interaction that reflected experience and empathy. The caregivers themselves are described as welcoming, well-prepared, and able to support clients in practical ways - also empowered to seek help when needed and to encourage good hydration and nutrition.

There are also important cautions that come through in the reviews, painting a full picture of the experience. A note about billing serves as a reminder that pricing discussions should be clarified in writing and confirmed to prevent surprises. One reviewer recounts being quoted a price for a set period, only to be told later that the initial quote was incorrect and that the cost would be higher. This reminder to verify rates underscores the importance of clear, upfront communication about pricing. In the broader context, however, many families describe the financial arrangements as affordable and worth the peace of mind they afford, especially when compared to the alternatives of hospitalization or external facilities.

Not every review is free of concern, and a few voices highlight issues that families have faced in the broader care ecosystem. One strongly worded critique targets a facility rather than ComForCare's direct services, pointing to a particular manager's behavior and its impact on residents and staff. While this perspective focuses on a separate setting, it underlines the importance of respectful, compassionate leadership in any care operation and the responsibility of the broader care network to maintain safety, dignity, and trust for those they serve. It's a reminder that the experience of care is deeply personal and influenced by many hands and faces.

Despite occasional cautions, the overarching impression is that ComForCare delivers more than just assistance with tasks; it provides guidance, steadiness, and a trustworthy presence during challenging times. Some reviewers speak of Presley's deep knowledge of elder care dynamics - an understanding that helps families navigate difficult decisions with confidence. Others express gratitude for his availability, his ability to explain options clearly, and his evident care for the families' well-being. One reviewer even summarizes the character of the founder as rare - an honest, compassionate advocate who earns trust through consistent actions.

Across East Coast and Arizona, across in-home care and the ongoing support of families facing complex transitions, the recurring message is one of relief, partnership, and practical help. The experience described here suggests that ComForCare can be counted on to assemble capable caregivers, respond promptly, and keep families informed - while staying flexible in response to changing needs. The stories converge on a single hopeful theme: bringing in Presley's team can help keep loved ones safe, supported, and able to enjoy whatever time remains with them. For many families, that combination of skilled care, approachable communication, and genuine care makes all the difference in staying together at home, where life and comfort matter most.

This part of Phoenix, Arizona offers a convenient location with easy access to a variety of healthcare options such as Northwest Clinic For Children, West Valley Ear Nose & Throat, and ABC Children's Eye Specialists. There are also several parks nearby like Conocido Park and Moon Valley Park for leisurely walks and outdoor activities. In terms of dining options, there are popular chains like Starbucks, Whataburger, and In-N-Out Burger within a short distance. Additionally, there are places of worship for those seeking spiritual fulfillment, such as Pure Heart Christian Fellowship and St Thomas More Parish. With pharmacies like Walgreens and CVS nearby, residents have access to essential medications and health products. For entertainment, seniors can enjoy movies at theaters like AMC Deer Valley 30 or AMC Arrowhead 14. Overall, this area provides a mix of healthcare services, dining choices, recreational opportunities, religious venues, and convenience stores making it a suitable option for senior living in Phoenix.

Physicians

• Northwest Clinic For Children (0.3 miles)
• West Valley Ear Nose & Throat (0.9 miles)
• ABC Children's Eye Specialists (1.9 miles)
• The CORE Institute - North Phoenix (2.2 miles)
• Banner Thunderbird Surgery Center (2.9 miles)
• Pulmonary Associates P (2.9 miles)
• Arizona Center for Hematology and Oncology (3 miles)

Parks

• Conocido Park (0.6 miles)
• Moon Valley Park (3.1 miles)
• Foothills Park (3.3 miles)
• Paseo Highlands Park (4.7 miles)
• Royal Palm Park (5.3 miles)
• Thunderbird Park (5.4 miles)

Cafes

• Starbucks (0.8 miles)
• Starbucks (1.1 miles)
• Dutch Bros Coffee (2.9 miles)
• Starbucks (3.1 miles)
• Starbucks (3.3 miles)
• Starbucks (3.4 miles)
• The Human Bean (3.5 miles)

Restaurants

• Valle Luna (0.9 miles)
• Whataburger (1.3 miles)
• McDonald's (1.9 miles)
• Bruster's Ice Cream (2.2 miles)
• McDonald's (2.2 miles)
• Don Ruben's Mexican Restaurant (2.5 miles)
• In-N-Out Burger (2.6 miles)

Places of Worship

• Pure Heart Christian Fellowship (1.4 miles)
• St Thomas More Parish (4.2 miles)
• Open Door Fellowship Church (5.2 miles)
• Phoenix Arizona Temple (5.4 miles)

Pharmacies

• Walgreens (1.7 miles)
• Walgreens (1.8 miles)
• Walgreens (2.1 miles)
• Walmart Pharmacy (2.2 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.7 miles)
• Walgreens (2.7 miles)

Theaters

• AMC Deer Valley 30 (2.7 miles)
• AMC Arrowhead 14 (5.3 miles)