Griffin Senior Lifestyles

Pros

• Harjeet is praised for exceptional customer service, a caring attitude, and helping customers plan and prepare.
• The UPS Store staff are described as warm, friendly, and efficient, consistently delivering excellent service.
• Elizabeth is recognized for polite, professional, and knowledgeable assistance, including helpful follow-ups.
• Kylie goes above and beyond for customers, providing accommodating and dependable service.
• Beth is noted for kindness, efficiency, and quickly solving shipping needs.
• Anju is complimented for being nice and helpful, with great customer service.
• The Notary services at this location are handled professionally and accurately.
• Harjeet and the team are described as creating a stress-free, positive shipping experience.

Cons

• The reviewer experienced extreme wait times, with only one computer available to print shipping labels, and felt charged for expensive tape when not needed.
• The reviewer found two-day shipping to Des Moines to cost $115, calling it way too expensive.
• The reviewer criticized the store for poor communication, fast talking, and not listening, noting they were charged $5 for a $2.50 fax.
• The reviewer encountered a dismissive and rude associate who talked over them when asking about shipping a firearm part, leaving them dissatisfied.
• The reviewer suggested using USPS or another company to save money.

Review

This UPS Store location comes across in the reviews as a place where customers consistently encounter warmth, patience, and a high level of personal attention. Across years of visits, patrons paint a picture of a team that is not only capable but genuinely invested in making a sometimes stressful process - packing, shipping, printing, or notarizing - feel smooth and predictable. The overall verdict is that the staff here turn ordinary errands into experiences where customers feel cared for, informed, and well looked after from start to finish.

The standout performer repeatedly mentioned is Harjeet. Time and again, reviewers describe her as answering questions before a shipment even leaves the store, offering practical tips, laying out costs and guarantees upfront, and telling customers exactly when to return with what in hand. Her approach is described as proactive and thorough, giving customers everything they need to plan ahead. Harjeet's follow-through is highlighted as a defining trait: she reassures customers, secures promises about delivery timing, and then checks in afterward to confirm that a package arrived as promised. Many accounts emphasize not only her efficiency but the warmth of her demeanor - her smile, patience, and genuine care for customers' needs. In at least one story, Harjeet even helped coordinate a complex shipment (burgers sent across the country) and turned a potentially stressful situation into a positive experience, reinforcing the sense that her care makes a meaningful difference.

Kylie is another staff member who earns high praise for going above and beyond. Reviewers describe her as accommodating and willing to work through customers' hesitations, particularly when it comes to delicate or unusual shipments. The sense conveyed is that Kylie's approach helps customers feel confident enough to move forward with services they might otherwise hesitate to use. In several notes, customers specifically mention her kindness and willingness to explain options, underscoring a team culture that values patient, respectful, and clear communication.

Beth appears in a complementary role, often associated with efficiency and a calm, reassuring presence. Customers recount Beth easing the process when they brought in a variety of items to be boxed and shipped, noting that she was friendly, quick, and organized. Her ability to handle unexpected requests with a positive attitude - such as assembling two boxes into a configuration that better fit a customer's needs - contributes to the store's reputation as a place where problem-solving is part of the service. The two-day delivery story tied to Beth's service also reinforces the sense that the staff can deliver reliable results under pressure.

Elizabeth is remembered for polite, professional communication and practical assistance, especially around returning packages and providing timely pickup information. Several reviewers commend her for calling back to confirm package status and for sharing useful tips on returns or shipments, including help with Amazon returns. Her expertise is repeatedly described as patient and instructive, with customers appreciating how she walked them through steps and offered reassurance when questions arose. The "Arnold phone case" remark adds a personal touch that some readers recall with a smile, illustrating how specific, friendly interactions become part of the store's shared narrative.

Notaries and printing services also emerge as standout capabilities at this location. Several reviewers mention notary services delivered with professionalism and by-the-book accuracy, ensuring documents were accepted by the state. A separate thread lauds the quality and speed of print work, including a fast rush print that was both high quality and completed quickly. Customers who needed precise, reliable results praise the staff for handling notary and printing tasks with care and efficiency, turning these essential services into a smooth, dependable experience.

Beyond the many positive experiences, a few reviews signal areas where the store faces challenges. Some customers lament extended wait times or the limit of having only one computer available for printing emails and labels, which can slow the process during busy periods. Pricing friction also appears in comments about higher-than-expected costs for tape, shipping, or other supplies, and one review suggests considering USPS as a cheaper alternative for certain needs. There are a couple of concerns about communication and listening, including a report of a dismissive and rude interaction regarding shipping a firearm part, which stands out as inconsistent with the otherwise consistently helpful and courteous tone. A few customers also describe experiences where services felt overpriced or not aligned with expectations, such as very expensive two-day services to distant destinations.

Taken together, the reviews present a portrait of a store that, for many customers, is a reliable, friendly, and capable hub for shipping, notary services, printing, and more. The staff - especially Harjeet, Kylie, Beth, Elizabeth, and the manager - are frequently singled out for creating positive experiences, offering practical guidance, and following through with care and professionalism. The location is described as clean, well-organized, and welcoming, contributing to a sense that it's a trustworthy place to handle a wide range of needs, from everyday shipments to notary work and special projects. For those who value courteous service, clear information, and staff who genuinely appear to want to help, this UPS Store seems to deliver consistently strong outcomes, with occasional glitches that are not unusual in any busy retail environment.

The area of Peoria, Arizona outlined in this list offers a convenient and diverse selection of amenities for seniors looking to establish themselves in the community. With multiple pharmacies such as Walgreens and CVS nearby, medical needs are easily accessible. Additionally, there are various cafes like Starbucks and Dutch Bros Coffee for socializing and enjoying a cup of coffee. A variety of restaurants ranging from Tacos Calafia to The Cheesecake Factory provide dining options to suit different tastes. For medical care, there are reputable physicians and specialists within close proximity. Outdoor enthusiasts can appreciate the nearby parks like Rio Vista Community Park and Pioneer Community Park for leisurely strolls or pet-friendly activities. Entertainment is also readily available with theaters such as Arrowhead Fountains 18 located conveniently nearby. Places of worship like Church of Jesus Christ of Latter Day Saints and The Church At Arrowhead offer spiritual enrichment for those seeking it. Overall, this area offers a well-rounded living experience for seniors in Peoria, Arizona.

Pharmacies

• Walgreens (0.1 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (1 miles)
• Albertsons Pharmacy (2.6 miles)
• Walgreens (2.6 miles)
• Walgreens (2.8 miles)
• Walgreens (2.9 miles)

Cafes

• Starbucks (0.8 miles)
• Dutch Bros Coffee (1.1 miles)
• Starbucks (1.9 miles)
• Dutch Bros Coffee (2.9 miles)
• Starbucks (3.5 miles)
• Starbucks (3.7 miles)
• Starbucks (4 miles)

Restaurants

• Tacos Calafia (0.9 miles)
• Culver's (0.9 miles)
• Angry Crab Peoria (1 miles)
• Haymaker Thunderbird (1.4 miles)
• The Cheesecake Factory (1.7 miles)
• Bubba's 33 (1.7 miles)
• Abuelo's Mexican Restaurant (1.8 miles)

Physicians

• North Valley Dermatology & Original Skin (0.9 miles)
• Metro Surgery Center (1 miles)
• Canyon Orthopaedic Surgeons (1 miles)
• Associated Retina Consultants (2.1 miles)
• Aspire Pedi. Therapy (2.2 miles)
• AOC: Arizona Otolaryngology Consultants (2.2 miles)
• Arizona Center for Hematology and Oncology (2.3 miles)

Parks

• Rio Vista Community Park (1.6 miles)
• Pioneer Community Park Off-Leash Dog Park (3.3 miles)
• Pioneer Community Park (3.5 miles)
• Foothills Park (3.7 miles)
• Fletcher Heights Park (4.6 miles)

Theaters

• Arrowhead Fountains 18 (1.6 miles)
• AMC Arrowhead 14 (2.2 miles)
• Park West 14 (4.8 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (2 miles)
• The Church At Arrowhead (2.9 miles)
• St Thomas More Parish (3.9 miles)
• Pure Heart Christian Fellowship (4 miles)