10267 West Cashman Drive, Peoria, AZ 85383
For more information about senior living options: (844) 490-3973
Nick and Joanna started off as great caregivers. The home initially seemed like a great place for their mom and dad to live out their days.
The owner, Nick, refused to allow Season Hospice to do their job under current CDC and Health Department guidelines. He would not admit new caregivers into the home unless they had a negative COVID-19 test within 48 hours, despite residents being vaccinated. He did not believe in the vaccine and appeared to influence others not to get vaccinated. He did not get vaccinated himself and left the home often, returning to care for residents without proper PPE. He would not cover relocation expenses or refund money owed after insisting the parents move. He claimed they owed him a 30-day notice and used that to justify keeping money owed. He was unwilling to cooperate with medical and family requests, changing the rules to fit his own preferences and arguing rather than collaborating.Emma Assisted Living in Peoria, AZ is best suited for families seeking a small, owner-operated home atmosphere where caregivers form close, ongoing relationships with residents and where daily routines feel personalized. The setting lends itself to seniors who thrive on predictable structure, familiar staff, and direct access to the person responsible for day-to-day decisions. In such a model, residents and families can expect warmth, continuity, and a sense of belonging that many larger facilities struggle to deliver. The appeal is in the trust and responsiveness that come with a tight-knit team, rather than in a clinical, impersonal cadence.
Yet this model invites risk for families relying on formal medical coordination. The core tension centers on the owner's approach to outside providers and regulatory expectations. The account describes a scenario in which Hospice care and other medical services faced friction, with the owner insisting on restrictive conditions before allowing external professionals to operate. The same pattern recurs with therapists, where access depended on compliance with stringent, ad hoc requirements. Such dynamics can create gaps in medical oversight at critical times and place the burden of coordinating care squarely on family members, which is rarely ideal when health needs change suddenly or intensively.
On balance, the strongest pros are the daily warmth and steady caregiving evident in a small home setting, paired with a sense that residents are known and valued by staff. Those daily benefits - helpful hands, patient attention, and a familiar routine - can be meaningful and comforting. The major counterweight is the governance risk: shifting rules, conflicts over medical coordination, and a relocation that was driven by disputes over policy and finances. When management decisions directly affect care plans or threaten stability, even excellent daily care can feel precarious. In such a context, the positive day-to-day experiences struggle to compensate for the lack of predictable, health-system-aligned operations.
Families evaluating Emma should demand concrete, written protections before any move. Key safeguards include a clear protocol for accepting or declining outside medical services, documented consent procedures for hospice and therapy, and a contract that spells out refunds, move-out terms, and notice requirements. Prospective residents should seek a straightforward outline of staff coverage, the owner's role in day-to-day decisions, and expected response times for urgent medical questions. Request current references from both long-term residents and those who experienced transitions, and review licensing and inspection records to verify standards and accountability.
From a decision-making standpoint, Emma Assisted Living best serves those who value a personal, hands-on care approach and can tolerate the owner's direct influence over medical coordination. It is less suitable for families needing seamless integration of hospice, physical therapy, or nursing services, or for anyone seeking crisp, reliable dispute resolutions and transparent financial terms. The mixed rating - positively framed daily care but governance concerns - signals careful consideration. The question becomes whether the comfort of a homey, intimate setting outweighs the potential for policy-driven disruption and uncertain medical alignment.
Ultimately, the choice hinges on priorities. If trust in the owner, open access to caregivers, and a home atmosphere trump the need for seamless external medical collaboration, Emma can be a solid match. If the priority is consistent medical oversight, predictable policies, and risk-free transitions, broader options with established nursing partnerships and transparent financial practices should be explored. Visiting the community, meeting the care team, and probing into how emergencies and care coordination are handled will reveal whether the positives align with daily life realities. With careful due diligence, families can determine whether Emma Assisted Living will become a true home or remain a source of ongoing uncertainty.
7 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (24 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Emma Assisted Living in Peoria, AZ is a warm and welcoming community that offers a range of services to meet the individual needs of our residents. With a focus on providing personalized care, we offer both board and care home as well as respite care options.
Our fully furnished accommodations provide a comfortable and homely atmosphere for our residents. Our dedicated staff takes care of housekeeping services, ensuring that our community remains clean and well-maintained at all times.
We understand the importance of maintaining an active lifestyle, which is why we offer a variety of activities to keep our residents engaged and entertained. From scheduled daily activities to outdoor spaces and gardens, there are plenty of opportunities for socialization and relaxation.
At Emma Assisted Living, we prioritize the well-being and health of our residents. Our staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that our residents receive the necessary medical attention.
Proper nutrition is essential for overall health, which is why we offer delicious meals prepared by our skilled chefs. We cater to special dietary restrictions such as diabetes diets and other dietary needs.
For added convenience, we provide transportation arrangements for medical appointments as well as transportation to doctors' appointments. Our aim is to make life easier for our residents by taking care of their transportation needs.
Our location in Peoria, AZ offers a range of amenities nearby. There are several cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals in close proximity to our community. This allows our residents easy access to various services and activities in the surrounding area.
At Emma Assisted Living in Peoria, AZ, we strive to create a supportive environment where each resident feels valued and cared for. Contact us today to learn more about how we can assist you or your loved one in finding the perfect assisted living arrangement.
Emma Assisted Living is located at 10267 West Cashman Drive, Peoria, AZ 85383 in Maricopa County, Arizona
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