Arbor Ridge

Pros

• The staff at Arbor Ridge is frequently praised for being friendly, caring, and helpful, significantly contributing to a positive experience for residents and their families.
• Families appreciate the excellent communication and compassion shown by the staff during challenging times, helping to ease transitions and provide comfort.
• The cleanliness and maintenance of facilities like Amethyst Arbor are highlighted as exceptional, creating a welcoming and pleasant environment for residents.
• Many reviews commend the quality of food served at both Arbor Ridge and Amethyst Arbors, noting that it meets the dietary preferences of picky eaters.
• Residents feel safe and well-cared-for in these communities, with staff actively engaging with them and addressing their needs promptly.
• The supportive atmosphere during tours has led families to feel confident in their choice of facility, thanks to kind and patient staff members who address all questions thoroughly.
• The beautiful grounds and amenities available at Amethyst Arbor enhance the living experience for residents, making it a desirable place to call home.
• Families express gratitude for the thorough assistance provided throughout the move-in process, illustrating the organization's commitment to ensuring a smooth transition for new residents.

Cons

• Ongoing communication from staff hasn't been great, particularly regarding a recent Covid outbreak that was only communicated through the resident.
• The food has not been satisfactory; it is often bland, limited in options, and meal times are poorly spaced out.
• There is a high turnover rate among staff, impacting response times to residents' call buttons.
• The cleanliness of residents' rooms does not meet expectations.
• The shared laundry room poses a fire hazard due to poor maintenance of the dryer.
• The admissions process was difficult to navigate due to low income issues.
• Residents have expressed dissatisfaction with the size of restrooms and the lack of walk-in showers in some units.
• Despite being clean, one facility was considered not the right fit for an independent resident.
• There are concerns about employees who do not perform their jobs efficiently.

Review

Arbor Ridge and Amethyst Arbor have garnered a mix of positive feedback and constructive criticism from families seeking assisted living options for their loved ones. The staff's friendliness, approachability, and dedication to resident care are recurrent themes in the reviews. Many families appreciate how the personnel at both facilities create a warm and welcoming environment that fosters comfort and well-being for residents. For instance, several reviewers noted that they felt completely at ease with their loved ones’ care due to the staff’s attentiveness and genuine concern for residents' needs.

The location of Arbor Ridge also received praise, as many found it conveniently situated near essential amenities such as grocery stores, medical facilities, and shopping centers. This aspect allowed families to feel connected while ensuring their loved ones could enjoy independence without feeling isolated. In contrast, some critiques focused on the communication between the staff and families regarding health updates or circumstances like illness outbreaks; instances were mentioned where family members had to initiate inquiries rather than receiving proactive communication from the facility.

Food quality emerged as a significant concern across both communities. While some residents enjoyed the meals provided—describing them as fresh and tasty—others expressed dissatisfaction with bland flavors or limited options. At Arbor Ridge, complaints centered on dinner being served too early in the day, with little flexibility for different meal times. This inconsistency raises questions about how well dietary needs are being met post-COVID-19 compared to earlier dining experiences within these facilities.

Reviews of Amethyst Arbor indicated a generally positive atmosphere marked by clean environments and spacious living quarters. Families appreciated not only the ambiance but also highlighted the compassion shown by staff members during difficult times, such as when a family dealt with hospitalization issues related to cancer diagnoses. The sense of community extends beyond just satisfactory staffing; residents reportedly engage positively with one another, fostering friendships that enhance their overall experience.

Despite notable strengths in both communities—in particular their cleanliness and dedicated employees—certain operational concerns persist. Some reviews pointed out challenges such as high staff turnover rates affecting continuity in care and reports about insufficient responses to resident call buttons needing immediate attention. Additionally, maintenance issues surfaced regarding shared facilities like laundry rooms becoming potential hazards due to lack of upkeep. These areas highlight opportunities for improvement that could enhance both safety standards and resident satisfaction levels.

Ultimately, while both Arbor Ridge and Amethyst Arbor offer inviting environments filled with caring staff dedicated to improving residents' quality of life, there remain challenges that need addressing to ensure consistent service delivery across all aspects of care—from food quality and timely communications to maintenance protocols. Families who have chosen these communities typically express gratitude for finding places where their loved ones can receive respect, kindness, and competent care amid life's transitions—a pursuit that will continue evolving based on feedback gathered over time. By actively listening to families’ experiences and adjusting accordingly, these facilities can further solidify their reputation as preferred choices in assisted living for those looking after beloved family members in need of support.

This part of Peoria, Arizona offers a convenient and well-rounded community for seniors looking to settle down. With several reputable physicians and pharmacies located within a short distance, medical care is easily accessible. There are also various dining options ranging from Thai cuisine to classic American fare, providing opportunities for enjoyable meals out. Places of worship are nearby for those seeking spiritual fulfillment, and cafes offer cozy spots to relax and socialize. Additionally, there are theaters for entertainment, parks for outdoor recreation, and a hospital not too far away in case of emergencies. Overall, this area provides a comfortable and diverse setting for seniors looking to call it home.

Physicians

• Sonoran Vein and Endovascular (0.3 miles)
• Pleasant Pediatrics (1.5 miles)
• Aspire Pedi. Therapy (1.5 miles)
• Associated Retina Consultants (2 miles)
• Arrowhead Dermatology PC (2.9 miles)
• North Valley Dermatology & Original Skin (3.2 miles)
• Arrowhead Endoscopy & Pain Management Center (3.5 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (0.5 miles)
• Albertsons Pharmacy (1.1 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (3.2 miles)

Restaurants

• Line Thai Resteraunt (1.1 miles)
• Whataburger (1.2 miles)
• Arrowhead Grill (1.6 miles)
• Cracker Barrel (1.7 miles)
• Peoria Artisan Brewery (1.9 miles)
• Abuelo's Mexican Restaurant (2 miles)
• Bubba's 33 (2 miles)

Places of Worship

• The Church At Arrowhead (1.9 miles)
• St Thomas More Parish (4 miles)
• Christ's Church of the Valley (5 miles)
• CCV Childrens Building (5 miles)
• Copper Hills Church (5.2 miles)
• Church of Jesus Christ of Latter Day Saints (5.3 miles)

Cafes

• Starbucks (2 miles)
• Dutch Bros Coffee (3.2 miles)
• Starbucks (3.3 miles)
• Black Rock Coffee Bar (3.8 miles)
• Starbucks (3.8 miles)
• Starbucks (3.8 miles)
• Panera Bread (4.1 miles)

Theaters

• Arrowhead Fountains 18 (2.1 miles)
• AMC Arrowhead 14 (2.2 miles)

Parks

• Fletcher Heights Park (2.4 miles)
• Rio Vista Community Park (3 miles)
• Foothills Park (4.6 miles)
• Indoor Playgrounds International (4.7 miles)
• Thunderbird Park (5.2 miles)

Hospitals

• HonorHealth Health Center (4.3 miles)