Brookdale Union Hills in Peoria, AZ
Save9296 West Union Hills Drive, Peoria, AZ 85382
For more information about senior living options: (844) 490-3973
At Brookdale Union Hills, the costs for senior living reflect a premium experience compared to the averages in Maricopa County and across Arizona. For a semi-private room, residents can expect to pay $4,940 per month, significantly higher than the county average of $2,801 and the state average of $2,820. Similarly, studio accommodations at Brookdale Union Hills are priced at $5,710, which surpasses the county's average of $3,960 and the state's average of $3,829. These figures suggest that while Brookdale Union Hills may be on the higher end of the cost spectrum, it likely offers added value through enhanced amenities and services that cater to residents seeking a supportive and enriching environment.
| Floor plans | Brookdale Union Hills | Maricopa County | Arizona |
|---|---|---|---|
| Semi-Private | $4,940 | $2,801 | $2,820 |
| Studio | $5,710 | $3,960 | $3,829 |
Brookdale Union Hills is best suited for families seeking a warm, memory-care oriented environment where staff are deeply involved with residents and families. The community tends to reward those who value a home-like setting, private rooms, and a neighborhood layout that fosters personal connection with caregivers. It's especially attractive for couples who want to remain together and for families who prize compassionate, hands-on care, regular in-house activities, and a facility that aims to feel like a supportive extended family rather than a sterile institution.
Alternatives may be worth considering for residents with higher medical acuity or for families prioritizing absolute consistency in care and billing transparency. Several reviews flag serious concerns around understaffing, delays in care, and alleged neglect, including dehydration, wound care lapses, and even overmedication in some cases. Billing disputes and aggressive collection discussions have also appeared. For families needing tight, predictable medical oversight, 24/7 nursing responsiveness, and crystal-clear financial practices, other communities may offer a more consistently aligned experience.
The strongest pros at Brookdale Union Hills show up in the day-to-day quality of life and relational care. Residents repeatedly receive attentive, family-like treatment, with caregivers going above and beyond in many cases to answer questions, help with meals and activities, and maintain a clean, pleasant environment. The dining and activity programming are frequently cited as robust, with options that keep residents engaged through routines, music, crafts, and social events. The setting - private rooms, safe walking spaces, and a large, welcoming courtyard - supports comfort, dignity, and opportunities for personal choice, which can offset some concerns when staffing is adequate.
Yet the main cons cannot be dismissed lightly. The most consistent red flags revolve around staffing levels and reliability, particularly during busy periods or across all wings. In some reviews, delays, insufficient hydration, and missed signs of distress led to hospitalizations and painful family awakenings about what happened during off-hours. Reports of miscommunication, after-hours contact gaps, and even contested billing amplify the need for careful diligence. When leadership turnover or inconsistent staffing ratios align with a resident's escalating needs, the risk that problems go unaddressed grows, making a thorough, in-person assessment essential before committing.
For families moving forward with Brookdale Union Hills, a practical, proactive approach is advised. Conduct a structured tour focused not just on aesthetics but on real-time care dynamics: observe staff interactions with residents, ask to meet the nurse and executive leadership, and verify reported staff-to-resident ratios. Request current, transparent information on private-room availability, memory-care programming specifics, and daily care routines around meals, hydration, and medication administration. Bring up billing practices directly, seek a clear outline of what is billed, when, and under what conditions, and insist on written policies. Finally, insist on seeing a resident's daily schedule across a typical week and, if possible, arrange for a short trial period to evaluate fit and responsiveness in practice.
Brookdale Union Hills remains a compelling option for families prioritizing a compassionate, resident-centered memory-care environment where staff feel like trusted partners and where the communal life is rich with activities and family-friendly spaces. It delivers on warmth, cleanliness, and meaningful engagement, and it can be an excellent choice when a loved one values consistent, personal attention and a home-like atmosphere. However, the decision should hinge on a clear comfort with the facility's staffing stability, communication rigor, and financial transparency. When those elements align with the resident's needs and family expectations, Brookdale Union Hills is hard to beat in its class; when they do not, exploring alternatives that emphasize steadier staffing and tighter oversight becomes the prudent path.
Brookdale Union Hills in Peoria, AZ is an assisted living community that offers a wide range of amenities and care services to its residents. The community provides air-conditioned living spaces that are fully furnished and offer cable or satellite TV. There is a beautician on-site with a beauty salon for residents' grooming needs.
Transportation is provided by the community for various purposes, including medical appointments, and there is guest parking available as well. The community also has a computer center and Wi-Fi/high-speed internet access for residents to stay connected.
Residents can enjoy their meals in the dining room with restaurant-style dining or have guests join them at mealtime. Special dietary restrictions such as low/no sodium or vegetarian options are accommodated. There is also a cafe available for casual dining.
The community offers various activities to engage residents, including art classes, cooking classes, day trips and outings, fitness programs, games, live performances, religious services, and stretching classes among others. There are also concierge services available to assist residents with any needs they may have.
In terms of care services, Brookdale Union Hills has 24-hour call system and supervision to ensure the safety of its residents. Assistance with daily living activities such as bathing, dressing, transfers, meal preparation and service are provided by the staff. Medication management is also offered along with coordination with health care providers.
For residents requiring specialized care due to dementia or mild cognitive impairment, specialized memory care programming is available. Physical therapy is offered along with mental wellness programs.
The community boasts nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship and theaters. This ensures that residents have easy access to these facilities for their convenience.
Overall, Brookdale Union Hills offers a comprehensive assisted living experience with numerous amenities and care services designed to enhance the quality of life for its residents while ensuring their safety and well-being.
This part of Peoria, Arizona offers a convenient and diverse array of amenities for seniors. With several physicians, pharmacies, and hospitals in close proximity, medical care is easily accessible. There are also a variety of restaurants offering different dining options, as well as cafes for socializing or enjoying a quiet cup of coffee. Places of worship are nearby for spiritual fulfillment, and parks provide opportunities for outdoor recreation and relaxation. The area also boasts theaters for entertainment and indoor playgrounds for visiting grandchildren. Overall, this neighborhood provides a well-rounded community with everything seniors may need for a comfortable and fulfilling lifestyle.
At Brookdale Union Hills, the costs for senior living reflect a premium experience compared to the averages in Maricopa County and across Arizona. For a semi-private room, residents can expect to pay $4,940 per month, significantly higher than the county average of $2,801 and the state average of $2,820. Similarly, studio accommodations at Brookdale Union Hills are priced at $5,710, which surpasses the county's average of $3,960 and the state's average of $3,829. These figures suggest that while Brookdale Union Hills may be on the higher end of the cost spectrum, it likely offers added value through enhanced amenities and services that cater to residents seeking a supportive and enriching environment.
Brookdale Union Hills offers Studio apartments.
Brookdale Union Hills is located at 9296 West Union Hills Drive, Peoria, AZ 85382 in Maricopa County, Arizona
Brookdale Union Hills offers a comprehensive suite of features designed to support residents with dementia or Alzheimer's disease, ensuring their safety and well-being. The 24-hour supervision provides constant oversight, helping to prevent wandering and ensuring immediate assistance when needed. Activities of daily living assistance, including help with bathing, dressing, and transfers, fosters independence while addressing the challenges that come with cognitive impairment. Coordination with healthcare providers ensures that residents receive personalized medical attention, further enhanced by medication management that minimizes the risk of errors. The incontinence care and meal preparation services address essential needs, promoting dignity and proper nutrition. Additionally, specialized memory care programming and a mental wellness program engage residents cognitively and emotionally, while physical therapy supports mobility and overall health. For those requiring transportation for medical appointments, arrangements are in place to facilitate access to necessary services. Together, these features create a nurturing environment tailored to the unique needs of individuals facing mild or advanced stages of dementia.
Yes, Brookdale Union Hills allows both dogs and cats.
Brookdale Union Hills on seniors.fyi includes 16 photos including images showing decor, interior, dining, landscaping, bedroom, windows, hardwood floor, trees, and more.
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