8941 West Seldon Lane, Peoria, AZ 85345
For more information about senior living options: (844) 490-3973
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Ambience Care Home is described by reviewers as a place that has seen two very different lives: promise and warmth at times, and disappointment and neglect at others. One account begins with a sense of potential - an expectation that the facility could provide solid, attentive care - but it quickly shifts as months passed. The reviewer describes a rapid decline in the quality of daily life: a high turnover of staff, many of whom were described as unqualified and unfriendly, a diet that barely reached "borderline healthy," and concerns about how meals were prepared and cleaned up. The environment is painted as old, stained, and with furnishings that felt uncomfortable. The overall impression is that, in this view, the facility deteriorated over time rather than improving, and the reviewer concludes with a firm warning not to choose the place in its current state.
That same review goes on to recount a serious escalation of concern: the facility's compliance and safety practices were questioned through an official channel. The reviewer reports filing a complaint with the Arizona Department of Health Services (ADHS), which allegedly issued ten citations related to untrained and uncertified staff, including a staff member who did not know CPR. The narrative continues with a string of operational deficiencies - records not kept, orders not followed, and even misrepresented menus (for example, waffles being listed as breakfast while cereal was served). The reviewer ties these administrative and clinical lapses to a personal tragedy: after removing their father from the home, he died six weeks later, having lost about 30 pounds. The sentiment expressed is one of guilt and fear, suggesting that the care gap may have had severe consequences for the resident.
In a pointed but somewhat separate strand, the reviewer notes a side matter that compounds the cautionary tone: the business is said to have re-launched under a different license, with the implication that the old ADHS citations are no longer accessible. The frustration is palpable - the implication being that a fresh license could reset the documented history of deficiencies. The reviewer voices a cautious hope that improvements have occurred under the new license, but the overall takeaway remains anchored in the prior criticisms and the perceived ease of starting over.
Beyond the strongly negative portrayal, the collection includes a contrasting voice that vaults toward glowing praise. One reviewer flatly rates Ambience Care Home as the best care home in the area, praising "very qualified staff," round-the-clock availability, hard-working people, and "amazing homemade food." The environment is described as clean and cozy, and the overall message is a strong, explicit recommendation for anyone seeking personalized care for a loved one. This perspective highlights a dramatic variance within the same facility, underscoring how individual experiences can diverge sharply depending on time, staff, leadership, and possibly the specific days or shifts encountered by residents and their families.
The narrative of care becomes more personal and hopeful through a different kind of testimonial - the account of a serious injury and a rehabilitation journey that spanned years. In June 2014, the writer suffered a significant fall resulting in a broken vertebrae and a painful healing process that included hospital and rehab stays. Ambience Care Home became the shelter for a pivotal portion of recovery, with the writer entering wheelchair-bound but leaving progressively more mobile. The story continues with a long arc of improvement: over the following years, the individual gained the ability to walk with a walker, and with further health fluctuations and a return to hospital for several weeks in 2016, Ambience again provided care that supported recovery. The tone here is deeply appreciative: the food was praised as great, the home was described as clean, clothes were cared for, and the overall sense was that the experience was a blessing. The broader message is one of resilience and gratitude for care that made a meaningful difference in the trajectory of the writer's health.
Another reviewer, a licensed social worker who specializes in geriatrics, offers a different kind of testimony: long-term professional perspective rooted in personal family experience. This individual reports that both parents - now in their 90s - have been residents of Ambience Care Home for extended periods. The writer notes firsthand knowledge of 24/7 care needs and the realities of managing elder care, and they speak highly of the facility's administrator and staff. In their view, the care has been extremely positive, and they express gratitude for discovering Ambience Care Home while still considering other options that had fallen short. The endorsement emphasizes realistic expectations and a sense of relief about finding a place that could meet demanding 24-hour care needs. The reviewer contrasts this favorable experience with a previous facility that did not provide appropriate care, framing Ambience as a source of stability and trust for the family.
Taken together, these reviews illuminate a broad spectrum of experiences at Ambience Care Home. Some families trace alarming declines, safety gaps, and a distressing personal loss linked to alleged care deficiencies, while others report exemplary staff dedication, strong medical attention, satisfying meals, and a sense of ongoing gratitude for the level of personalized care received. The contrast is striking: what one person labels as a step down into neglect, another can describe as a warm, well-run environment where staff are attentive, cleanliness is maintained, and residents feel valued. The presence of licensure changes and the perception that past citations could be erased with a new license adds another layer of complexity, suggesting that prospective families should carefully verify current conditions and licensing status before making decisions. In short, Ambience Care Home appears to be a place of highly variable experiences - ranging from outstanding, personalized care to serious concerns about safety practices and the quality of daily life - making thorough, up-to-date evaluation essential for anyone considering it for themselves or a loved one.
Ambience Care Home in Peoria, AZ is a premier assisted living community designed to provide seniors with a comfortable and safe environment. Our fully furnished care home offers a variety of amenities to ensure that our residents can enjoy a high quality of life.
Our spacious dining room provides an elegant setting for meals, where residents can enjoy delicious and nutritious food prepared by our skilled staff. We cater to special dietary restrictions, ensuring that each resident's individual needs are met.
Outside, our beautiful garden and outdoor spaces offer opportunities for relaxation and socialization. Residents can take a stroll through the grounds or simply enjoy the fresh air and sunshine.
At Ambience Care Home, we understand the importance of maintaining a clean and organized living space. Our housekeeping services ensure that each resident's room is kept tidy and comfortable.
We also offer move-in coordination for new residents, making the transition into our community as smooth as possible. Our caring staff will assist with any necessary arrangements to help ease the stress of moving.
For those in need of care services, we provide assistance with activities of daily living such as bathing, dressing, and transfers. Our trained staff also coordinates with health care providers to ensure that residents receive proper medical attention. Medication management is provided to help residents stay on top of their prescriptions.
In addition to physical care, we strive to create a vibrant and engaging atmosphere for our residents. Scheduled daily activities are offered to encourage social interaction and mental stimulation.
Conveniently located near various amenities, there are 5 cafes, parks, pharmacies, restaurants nearby. There are also physicians available nearby for any medical needs. We understand the importance of maintaining connections with one's faith, which is why there is a place of worship close by.
At Ambience Care Home in Peoria, AZ, we prioritize the well-being and happiness of our residents above all else. With our comprehensive care services and welcoming environment, seniors can enjoy their golden years with confidence and peace of mind.
Ambience Care Home is located at 8941 West Seldon Lane, Peoria, AZ 85345 in Maricopa County, Arizona
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