Ambience Care Home

8941 West Seldon Lane, Peoria, AZ 85345

For more information about senior living options: (844) 490-3973

4 from 4 reviews
5 stars
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1 stars
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Assisted Living

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    Overall Review of Ambience Care Home

    Pros

    • pro Ambience Care Home is described as the best care home in the area.
    • pro It has very qualified staff who are always there for residents.
    • pro It features hardworking staff around the clock.
    • pro It offers amazing homemade food.
    • pro It provides a clean and cozy environment.
    • pro It is highly recommended for personalized care.

    Cons

    • pro The facility deteriorated over the months.
    • pro There was a very high turnover of unqualified and unfriendly staff.
    • pro The diet was borderline healthy.
    • pro Food preparation and cleanup were unsanitary.
    • pro There were no activities, and the furnishings were old, stained, and uncomfortable.
    • pro The reviewer would not recommend the facility in its current condition.
    • pro ADHS found ten citations for untrained, uncertified staff.
    • pro The staff did not know CPR.
    • pro Records were not kept and orders were not followed.
    • pro The reviewer's father died six weeks after leaving the home, having lost 30 pounds.
    • pro The business began operating under a new license to erase past citations.

    Review

    Ambience Care Home is described by reviewers as a place that has seen two very different lives: promise and warmth at times, and disappointment and neglect at others. One account begins with a sense of potential - an expectation that the facility could provide solid, attentive care - but it quickly shifts as months passed. The reviewer describes a rapid decline in the quality of daily life: a high turnover of staff, many of whom were described as unqualified and unfriendly, a diet that barely reached "borderline healthy," and concerns about how meals were prepared and cleaned up. The environment is painted as old, stained, and with furnishings that felt uncomfortable. The overall impression is that, in this view, the facility deteriorated over time rather than improving, and the reviewer concludes with a firm warning not to choose the place in its current state.

    That same review goes on to recount a serious escalation of concern: the facility's compliance and safety practices were questioned through an official channel. The reviewer reports filing a complaint with the Arizona Department of Health Services (ADHS), which allegedly issued ten citations related to untrained and uncertified staff, including a staff member who did not know CPR. The narrative continues with a string of operational deficiencies - records not kept, orders not followed, and even misrepresented menus (for example, waffles being listed as breakfast while cereal was served). The reviewer ties these administrative and clinical lapses to a personal tragedy: after removing their father from the home, he died six weeks later, having lost about 30 pounds. The sentiment expressed is one of guilt and fear, suggesting that the care gap may have had severe consequences for the resident.

    In a pointed but somewhat separate strand, the reviewer notes a side matter that compounds the cautionary tone: the business is said to have re-launched under a different license, with the implication that the old ADHS citations are no longer accessible. The frustration is palpable - the implication being that a fresh license could reset the documented history of deficiencies. The reviewer voices a cautious hope that improvements have occurred under the new license, but the overall takeaway remains anchored in the prior criticisms and the perceived ease of starting over.

    Beyond the strongly negative portrayal, the collection includes a contrasting voice that vaults toward glowing praise. One reviewer flatly rates Ambience Care Home as the best care home in the area, praising "very qualified staff," round-the-clock availability, hard-working people, and "amazing homemade food." The environment is described as clean and cozy, and the overall message is a strong, explicit recommendation for anyone seeking personalized care for a loved one. This perspective highlights a dramatic variance within the same facility, underscoring how individual experiences can diverge sharply depending on time, staff, leadership, and possibly the specific days or shifts encountered by residents and their families.

    The narrative of care becomes more personal and hopeful through a different kind of testimonial - the account of a serious injury and a rehabilitation journey that spanned years. In June 2014, the writer suffered a significant fall resulting in a broken vertebrae and a painful healing process that included hospital and rehab stays. Ambience Care Home became the shelter for a pivotal portion of recovery, with the writer entering wheelchair-bound but leaving progressively more mobile. The story continues with a long arc of improvement: over the following years, the individual gained the ability to walk with a walker, and with further health fluctuations and a return to hospital for several weeks in 2016, Ambience again provided care that supported recovery. The tone here is deeply appreciative: the food was praised as great, the home was described as clean, clothes were cared for, and the overall sense was that the experience was a blessing. The broader message is one of resilience and gratitude for care that made a meaningful difference in the trajectory of the writer's health.

    Another reviewer, a licensed social worker who specializes in geriatrics, offers a different kind of testimony: long-term professional perspective rooted in personal family experience. This individual reports that both parents - now in their 90s - have been residents of Ambience Care Home for extended periods. The writer notes firsthand knowledge of 24/7 care needs and the realities of managing elder care, and they speak highly of the facility's administrator and staff. In their view, the care has been extremely positive, and they express gratitude for discovering Ambience Care Home while still considering other options that had fallen short. The endorsement emphasizes realistic expectations and a sense of relief about finding a place that could meet demanding 24-hour care needs. The reviewer contrasts this favorable experience with a previous facility that did not provide appropriate care, framing Ambience as a source of stability and trust for the family.

    Taken together, these reviews illuminate a broad spectrum of experiences at Ambience Care Home. Some families trace alarming declines, safety gaps, and a distressing personal loss linked to alleged care deficiencies, while others report exemplary staff dedication, strong medical attention, satisfying meals, and a sense of ongoing gratitude for the level of personalized care received. The contrast is striking: what one person labels as a step down into neglect, another can describe as a warm, well-run environment where staff are attentive, cleanliness is maintained, and residents feel valued. The presence of licensure changes and the perception that past citations could be erased with a new license adds another layer of complexity, suggesting that prospective families should carefully verify current conditions and licensing status before making decisions. In short, Ambience Care Home appears to be a place of highly variable experiences - ranging from outstanding, personalized care to serious concerns about safety practices and the quality of daily life - making thorough, up-to-date evaluation essential for anyone considering it for themselves or a loved one.

    Features

    Housing

    • 10 resident community capacity 10 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Phoenix Sky Harbor International (16 miles away) Phoenix Sky Harbor International (16 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Ambience Care Home in Peoria, AZ is a premier assisted living community designed to provide seniors with a comfortable and safe environment. Our fully furnished care home offers a variety of amenities to ensure that our residents can enjoy a high quality of life.

    Our spacious dining room provides an elegant setting for meals, where residents can enjoy delicious and nutritious food prepared by our skilled staff. We cater to special dietary restrictions, ensuring that each resident's individual needs are met.

    Outside, our beautiful garden and outdoor spaces offer opportunities for relaxation and socialization. Residents can take a stroll through the grounds or simply enjoy the fresh air and sunshine.

    At Ambience Care Home, we understand the importance of maintaining a clean and organized living space. Our housekeeping services ensure that each resident's room is kept tidy and comfortable.

    We also offer move-in coordination for new residents, making the transition into our community as smooth as possible. Our caring staff will assist with any necessary arrangements to help ease the stress of moving.

    For those in need of care services, we provide assistance with activities of daily living such as bathing, dressing, and transfers. Our trained staff also coordinates with health care providers to ensure that residents receive proper medical attention. Medication management is provided to help residents stay on top of their prescriptions.

    In addition to physical care, we strive to create a vibrant and engaging atmosphere for our residents. Scheduled daily activities are offered to encourage social interaction and mental stimulation.

    Conveniently located near various amenities, there are 5 cafes, parks, pharmacies, restaurants nearby. There are also physicians available nearby for any medical needs. We understand the importance of maintaining connections with one's faith, which is why there is a place of worship close by.

    At Ambience Care Home in Peoria, AZ, we prioritize the well-being and happiness of our residents above all else. With our comprehensive care services and welcoming environment, seniors can enjoy their golden years with confidence and peace of mind.

    Nearby Places of Interest

    Restaurants

    • Desert Diamond Casino West Valley (0.8 miles)
    • The Sicilian Butcher Peoria (1.1 miles)
    • BJ's Restaurant & Brewhouse (1.1 miles)
    • Cold Beers & Cheeseburgers (1.2 miles)
    • Cracker Barrel (1.5 miles)
    • Dave & Buster's (1.8 miles)
    • State 48 Funk House (1.8 miles)

    Parks

    • Pioneer Community Park (1 miles)
    • Pioneer Community Park Off-Leash Dog Park (1.1 miles)
    • Grand Canal Linear Park (2.7 miles)
    • Rio Vista Community Park (3.5 miles)
    • O'Neal Park (4.2 miles)
    • Desert Star Park (6 miles)

    Theaters

    • Park West 14 (1.1 miles)
    • AMC Westgate 20 (1.7 miles)
    • Arrowhead Fountains 18 (5 miles)
    • AMC Arrowhead 14 (6 miles)

    Pharmacies

    • Walgreens (1.5 miles)
    • CVS Pharmacy (1.9 miles)
    • Walgreens (2.9 miles)
    • CVS Pharmacy (3.1 miles)
    • CVS Pharmacy (3.1 miles)
    • CVS Pharmacy (3.6 miles)
    • Walgreens (4 miles)

    Cafes

    • Dutch Bros Coffee (1.7 miles)
    • Dutch Bros Coffee (3.5 miles)
    • Starbucks (3.7 miles)
    • Starbucks (3.7 miles)
    • Starbucks (3.8 miles)
    • Starbucks (5.5 miles)
    • Starbucks (5.6 miles)

    Places of Worship

    • Church of Jesus Christ of Latter Day Saints (2.3 miles)
    • The Church At Arrowhead (6.6 miles)

    Physicians

    • Academic Urology & Urogynecology Of Arizona (3.5 miles)
    • Multi-Specialty Physicians (3.5 miles)
    • North Valley Dermatology & Original Skin (3.6 miles)
    • Arizona Arthritis & Rheumatology Associates, PC (3.7 miles)
    • The CORE Institute - Sun City (3.7 miles)
    • Associated Retina Consultants (4.5 miles)
    • Metro Surgery Center (4.5 miles)

    Frequently Asked Questions

    Where is Ambience Care Home?

    Nearby Communities

    Related Resources

    • assisted living costUnderstanding the True Cost of Assisted Living in 2025: A Comprehensive Guide

      Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.

    • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

      The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

    • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

      Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.


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