Houston Creek Assisted Living

Pros

• The stay at Houston Creek started off wonderfully, indicating a positive initial experience for residents.
• The caregivers and residents really cared for my sister, showcasing the supportive community atmosphere.
• My sister is very sweet and gets along with everyone, reflecting her positive interactions within the home.
• The environment at Houston Creek was described as nice, small, and welcoming, highlighting its charm.
• The emotional response from staff and residents upon my sister's departure indicates the strong bonds formed during her time there.

Cons

• The owner's control issues negatively impacted the residents' experience at Houston Creek.
• My sister faced eviction despite being a sweet individual who got along with everyone, indicating an unfair treatment by the owner.
• The owner's inappropriate comments towards my sister reflect a lack of professionalism and respect for residents.
• The emotional toll of the eviction was devastating for my sister, particularly given her condition of dementia.
• The owner’s absence during my sister's departure suggests a disregard for her well-being and the feelings of other residents.

Review

The experience at Houston Creek began as a promising chapter in the life of a resident, my sister, who was welcomed into the community with warmth and care. For nearly a year, she thrived in this environment that appeared to offer both comfort and companionship. However, what initially seemed like a nurturing space soon devolved into a distressing situation that culminated in an unexpected eviction. This abrupt turn of events left not only my sister but also her family and caregivers grappling with confusion and heartache.

Throughout her stay at Houston Creek, my sister's vibrant personality shone through despite her ongoing battle with dementia. Known for her sweetness and ability to get along with everyone, she quickly became a beloved figure among other residents and staff alike. Her cheerful disposition fostered connections that are often rare in communal living settings, suggesting that her presence positively impacted those around her. The affection she garnered from caregivers illustrated how integral she was to the home’s atmosphere; however, it appears that the owner of the facility did not share this appreciation or concern for her wellbeing.

As time passed, tensions began to surface between my sister's family—who have always been actively involved in her life—to ensure she is safe—and the facility's owner. It became increasingly evident that there were underlying issues regarding accessibility and perhaps control over residents’ lives. The owner seemed uncomfortable with our family's involvement, which raised questions about their management style and priorities when caring for vulnerable individuals like my sister. This sense of misalignment likely contributed to an environment tinged with unease instead of fostering genuine collaboration aimed at supporting residents.

The tipping point came when my sister received a 30-day eviction notice from the owner — an action steeped in emotional implications not only for her but also for those who cared deeply about her happiness and stability. The choice to evict my sister after she had built relationships within the community felt abrupt and unjustified; many who interacted with her were saddened by this decision. These sentiments echoed throughout the home as caregivers expressed their dismay at losing such a kind-hearted resident while noting their struggles dealing with management’s shifting stances on resident care.

In addition to these challenging circumstances leading up to the eviction, there were unsettling instances where inappropriate comments were made by the owner directly towards my sister. Regardless of their motivations or feelings about family involvement, maintaining professionalism should be paramount—especially given the vulnerable nature of most residents residing at Houston Creek. Such behavior raises ethical concerns regarding standards of care when operating assisted living facilities focused on providing compassionate environments for those needing it most.

Ultimately, although Houston Creek presented itself as a cozy place filled with potential camaraderie among its occupants, underlying conflicts dramatically altered what could have been a transformative living arrangement for my sister facing dementia challenges. Eviction left our family feeling devastated as we navigated this painful transition away from familiar surroundings where love blossomed amid shared experiences. While we acknowledge that each facility has its dynamics—alluding to potential control issues within ownership—it cannot overshadow our commitment to seeking out nurturing environments conducive to our loved ones' needs moving forward from this unforeseen setback.

Restaurants

• Diamond Point Shadows (1.9 miles)
• Culver's (3.5 miles)
• Fargo's Steak House (3.6 miles)
• Turf Paradise-Tiny's Family (3.7 miles)
• Ayothaya Thai Cafe (3.9 miles)
• By the Bucket (3.9 miles)
• Jack In The Box (3.9 miles)

Transportation

• Skyking Soaring (2.6 miles)
• Mogollon Taxidermy (3.4 miles)
• U-Haul Neighborhood Dealer (4.5 miles)
• Payson Airport (PAN) (5 miles)

Parks

• Elk Test (3 miles)
• Payson Parks & Rec (4.1 miles)
• Horton Creek Trail (4.2 miles)
• Payson Dog Park (4.7 miles)
• Rumsey Park (4.7 miles)
• Rumsey Park (5 miles)

Places of Worship

• St Philip's Catholic Church (3.6 miles)
• Mount Cross Lutheran Church-ELCA (3.7 miles)
• Iglesia Evangélica Libre Poder En Cristo (3.7 miles)
• Shiloh Christian Fellowship (3.8 miles)
• Unity Church of Payson (3.9 miles)
• St Paul's Episcopal Church (3.9 miles)
• Mountain Bible Church (4 miles)

Cafes

• Starbucks (3.9 miles)
• Starbucks (4 miles)
• Starbucks (4.1 miles)
• Ayothaya Thai Cafe (4.1 miles)
• Yogurt Yum Frozen Yogu (4.2 miles)
• Dutch Bros Coffee (4.3 miles)
• Common Grounds (4.4 miles)

Pharmacies

• Bashas' Pharmacy (4.1 miles)
• Walgreens (4.2 miles)
• Payson Apothecary Pharmacy (4.6 miles)
• Qol Meds (5 miles)
• Genoa Healthcare (5 miles)

Physicians

• Anderson Chiropractic & Acupuncture Clinic (4.1 miles)
• Hanger Clinic: Prosthetics & Orthotics (4.2 miles)
• DR Albert Asendorf MD (4.2 miles)
• Payson Professional Medical Center (4.2 miles)
• Arizona Heart Institute (4.2 miles)
• North Country HealthCare (4.2 miles)
• Banner Health (4.2 miles)

Hospitals

• Arizona Care Hospice (4.2 miles)
• Da Vita Payson Dialysis Center (5 miles)

Theaters

• Sawmill Crossing and Theatres (4.6 miles)