Tender Heart Home Care

Pros

• The caregivers were great and provided excellent support to the family’s loved one.
• The physical therapy (PT) and occupational therapy (OT) staff were highly appreciated for their professionalism and care.
• Communication was commendable, with timely updates regarding caregiver arrivals and delays.
• The current caregiver has made a significant positive impact on the family's experience.
• Tender Heart Home Care offers flexible services that cater to specific needs, such as bathing and household chores.
• The family expressed overall happiness with the services provided, noting reliability and satisfaction without any complaints.

Cons

• The initial caregiver was not a good fit for the family, leading to an adjustment struggle for the parents.
• One reviewer felt that while they had a good experience overall, they did not want to give a perfect five-star rating because "nobody is perfect."
• The first caregiver did not work out as expected, which affected the overall rating provided by one family.

Review

Tender Heart Home Care has garnered a mix of experiences from families seeking assistance for their loved ones, reflecting both positive and challenging aspects of their services. Many families are looking for reliable care solutions that fit the unique needs of their aging or disabled relatives. While some families encountered a few bumps along the road, others reported overwhelmingly positive interactions with caregivers, illustrating the varying levels of satisfaction found within this service.

For one family, the experience was described as merely "okay." Although they appreciated the nice caregiver, their parents struggled to adjust to receiving home care. This highlights an important reality: while caregivers can be kind and competent, finding a perfect match between caregiver and recipient is crucial for overall satisfaction. Adjusting to new caregivers can be a significant challenge, particularly for those who may already be dealing with health issues or emotional distress related to needing assistance.

In contrast, another family shared a much more favorable experience with Tender Heart Home Care. They expressed deep appreciation for all their caregivers and highlighted how well they connected with their mother. Both physical therapy (PT) and occupational therapy (OT) were praised alongside nursing services, demonstrating that the breadth of care provided was effective and supportive. Furthermore, reliability emerged as an essential theme; caregivers not only arrived on time but communicated promptly if delays occurred. This level of professionalism contributed significantly to the family's overall positive experience.

However, it is worth noting that even within these positive reviews, there were minor setbacks. One reviewer mentioned giving Tender Heart Home Care four stars instead of five due to an initial caregiver who did not quite meet expectations. Nevertheless, they praised the current caregiver's performance as outstanding. This feedback reinforces the idea that while a single mismatch might lead to disappointment initially, continued quality care can elevate overall satisfaction over time.

Another advantage noted by families was Tender Heart Home Care's flexibility regarding service offerings. One review pointed out that despite many home care providers typically not offering just a few hours per week for specific tasks like bathing and house chores, Tender Heart was willing to accommodate these needs. Such flexibility is invaluable for families trying to balance costs with necessary support without requiring full-time caregiving arrangements.

Furthermore, individual success stories highlighted how compassionate caregivers have made substantive improvements in clients' lives. For instance, one family expressed gratitude for their wonderful caregiver who assists their father five times weekly; this regular support fosters not only physical well-being but also emotional comfort during potentially difficult times. Conversely, another family acknowledged being satisfied overall but opted against giving a perfect score because they felt no service could be deemed flawless—demonstrating that even near-perfect experiences come with room for improvement.

Overall, reviews of Tender Heart Home Care paint a nuanced picture filled with both praise and constructive criticism. Families desire competent caretaking services that offer reliability and compassion while recognizing that successful outcomes often depend on personal connections between providers and recipients alike. Despite facing initial hurdles or mismatches in caregiver compatibility at times, many have found joy in dedicated professionals changing lives positively through consistent support—a testament worth sharing among prospective clients considering similar services.

This part of Mesa, Arizona offers a convenient location with a variety of amenities nearby. There are several restaurants to choose from, ranging from fast food options like McDonald's and Chick-Fil-A to sit-down dining at Nando's Mexican Cafe and Chili's Grill & Bar. Additionally, there are multiple pharmacies in the area for easy access to medication and healthcare needs. For medical care, there are several physicians' offices within a few miles of the neighborhood. In terms of transportation, Falcon Field Airport is located nearby for any travel needs. For leisure activities, there are cafes such as The Human Bean and Over Easy for coffee enthusiasts, as well as theaters like Superstition Springs 25 for entertainment. Parks like Greenfield Park and Skyline Park provide opportunities for outdoor recreation. Overall, this area offers a convenient and diverse range of amenities suitable for senior living.

Restaurants

• Nando's Mexican Cafe (0.2 miles)
• McDonald's (0.9 miles)
• Chili's Grill & Bar (1 miles)
• Chick-Fil-A (1 miles)
• IHOP (2.9 miles)
• What the Hell Bar & Grill (3.5 miles)
• Applebee's (5 miles)

Pharmacies

• Walgreens (1 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.2 miles)
• Bashas' Pharmacy (3 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.6 miles)
• Walgreens (4.1 miles)

Physicians

• Skyline Medicine (2.1 miles)
• Oasis Obstetrics and Gynecology (2.2 miles)
• Cvam (3.7 miles)
• Valley Endocrine Associates (3.8 miles)
• Banner Imaging East Mesa (4 miles)
• Glick Ronald M Do (4.7 miles)
• Cornerstone Family Medicine (5.8 miles)

Transportation

• Falcon Field Airport (MSC) (2.6 miles)

Cafes

• The Human Bean (3.5 miles)
• Over Easy (5 miles)
• Dutch Bros Coffee (5.8 miles)
• Starbucks (6.3 miles)
• Starbucks (6.5 miles)
• McDonald’s (7 miles)
• Panera Bread (7.3 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (4.8 miles)
• Church of Jesus Christ of Latter Day Saints (8.4 miles)

Theaters

• Superstition Springs 25 (5.6 miles)
• AMC Superstition East 12 (7.6 miles)

Parks

• Greenfield Park (5.6 miles)
• Skyline Park (5.9 miles)
• Riparian Preserve at Water Ranch (7.6 miles)