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4.5 from 82 reviews
5 stars
64
4 stars
8
3 stars
1
2 stars
2
1 stars
7
Overall Review of SYNERGY Home Care - East Valley/Mesa, AZ
differentiator6 reviews mention this
Scheduling and communication stand out
Residents and families frequently describe reliable scheduling and strong communication.
Multiple reviewers say the office and care team are responsive and good about fitting visits around their needs and questions. Several describe being scheduled dependably for appointments, including getting care started promptly when a fit is needed. A few also mention that returning calls and keeping information flowing improved over time, and that concerns were handled quickly once raised.
common2 reviews mention this
Caregivers provide daily support
Caregivers are described as kind, attentive, and dependable in the home.
Reviewers regularly point to caregivers who show up on time and treat clients with respect and patience. Some describe caregivers going above and beyond with practical help and companionship. One reviewer also highlights feeling secure because caregivers were consistent and dependable.
differentiator2 reviews mention this
Dementia and Alzheimer’s support
Some families specifically mention stability for dementia-related care needs.
At least a couple of reviewers describe using Synergy for dementia or Alzheimer’s-related support. One person says companionship and support helped their family member stay stable after bringing in a caregiver. Another describes finding solutions for a challenging situation involving a parent living with Alzheimer’s.
caveat6 reviews mention this
There are occasional organization concerns
Some reviewers report breakdowns in office organization and care execution.
A subset of reviews is negative about office staff behavior and follow-through, with comments about promises not being kept and interactions feeling cold or uncompassionate. Several also raise concerns about caregivers not showing up, lacking basic skills for requested help, or leaving without notice. One reviewer also mentions reported cleanliness issues at a staffed home and says the problems outweighed the value.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Phoenix Sky Harbor International (9 miles away)
Nearby Places of Interest
This part of Mesa, Arizona offers a variety of amenities and services that cater to a senior population. With multiple pharmacies located within a few miles radius, access to medication and healthcare is convenient. There are also several restaurants nearby, providing options for dining out or takeout. Parks such as Daumler Park offer opportunities for outdoor recreational activities and relaxation. Places of worship like the Mesa Arizona Temple and Kingdom Hall are available for spiritual needs. The area also features theaters like AMC Mesa Grand 14 for entertainment options. In terms of healthcare, there are numerous physician offices and medical centers in close proximity for easy access to medical care. Overall, this part of Mesa provides a well-rounded community with essential services and leisure activities suitable for seniors looking to settle in the area.
Restaurants
In-N-Out Burger (0.4 miles)
Hibachi Grill Super Buffet (0.7 miles)
Green Corner Restaurant (0.8 miles)
Arizona Wilderness Brewing Co. (1.8 miles)
Restaurant Huauchinangos Mexican Food (2.7 miles)
Raising Cane's Chicken Fingers (2.9 miles)
Chick-Fil-A (3 miles)
Pharmacies
Walmart Pharmacy (1.3 miles)
Walgreens (1.4 miles)
Walgreens (2.3 miles)
Walgreens (2.7 miles)
Walgreens (3 miles)
Fry's Pharmacy (3 miles)
Walgreens (3.1 miles)
Parks
Daumler Park (1.8 miles)
Selleh Park (2.9 miles)
Tempe Beach Park (5.8 miles)
Places of Worship
Kingdom Hall (3 miles)
Mesa Arizona Temple (3 miles)
Temple Emanuel (4.1 miles)
First United Methodist Church of Gilbert (4.2 miles)
Islamic Community Center of Tempe (5.3 miles)
Church of Jesus Christ of Latter Day Saints (5.5 miles)
Theaters
AMC Mesa Grand 14 (3.1 miles)
Alamo Drafthouse Tempe (3.7 miles)
Harkins Tempe Marketplace 16 (4.2 miles)
Cafes
Panera Bread (3.1 miles)
Starbucks (3.9 miles)
Infusion Coffee & Tea (4.1 miles)
Starbucks (4.2 miles)
Dutch Bros Coffee (4.5 miles)
Dutch Bros Coffee (4.7 miles)
Starbucks (5.2 miles)
Physicians
Oasis Behavioral Health Hospital (3.1 miles)
Southwest Endoscopy & Srgcntr (4.3 miles)
20/20 Image Eye Centers (4.4 miles)
HonorHealth Medical Group - South Tempe - Primary Care (4.7 miles)
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Phoenix Sky Harbor International (9 miles away)
Great access to dining, parks, pharmacies, physicians, and theaters nearby.
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