SYNERGY Home Care - East Valley/Mesa, AZ

Pros

• The caregivers at Synergy Home Care show genuine care and compassion for their patients.
• The caregiver from Synergy Home Care has become like a family member to the client's in-laws.
• Synergy Home Care is timely, friendly, and patient in their interactions with clients.
• The client has no complaints about the consistency and reliability of the caregivers from Synergy Home Care.
• The client appreciates that Synergy Home Care is easy to work with when there are schedule changes.

Cons

• The initial meeting with Synergy Home Care was not warm and friendly.
• The caregiver from Synergy Home Care did not introduce herself and spent hours watching television without engaging with the client.
• The company replaced a caregiver without notifying the family, causing them to seek out other options.
• It was discovered that the caregivers at Synergy Home Care did not receive proper training.
• There were instances where the lady from Synergy Home Care had to reschedule and did not respond, requiring the family to initiate contact.
• The cleanliness and activities provided by Synergy Home Care were not applicable or satisfactory in terms of home care services.

Review

In general, the reviews for Synergy Home Care are mixed. While some individuals had positive experiences with the caregivers and appreciated their genuine care and patience, others felt that their initial meetings were not welcoming or that there was a lack of proper training among the staff. However, most reviewers did not have any major complaints about the cleanliness or timeliness of the services.

One reviewer mentioned that they had encountered some issues with rescheduling and communication. There were occasions when they had to initiate contact with Synergy Home Care in order to get updates or make necessary arrangements. Despite these instances, they acknowledged that everything else was fine and the caregivers performed their required tasks satisfactorily.

Another review expressed disappointment with their initial meeting with Synergy Home Care. The caregiver who arrived did not introduce herself and appeared disengaged while watching television for a few hours instead of interacting with the client. However, this situation improved when another caregiver named Paula was assigned. The client's mother developed a good rapport with Paula, but unfortunately she eventually left without any notification from the agency, leading the reviewer to seek alternative options.

Upon further investigation into the training provided by Synergy Home Care, another reviewer found it lacking. They initially expected that the caregivers would undergo comprehensive training but discovered this was not necessarily the case.

Despite these shortcomings, many reviewers commended Synergy Home Care for their timely response and friendly demeanor. They appreciated that the caregivers demonstrated genuine concern for their clients' well-being. In one particular case, a caregiver from Synergy Home Care became an integral part of a family's life over two years while caring for their elderly relatives. This caregiver provided compassionate support even throughout difficult times such as when one of the clients passed away.

Overall, it seems that Synergy Home Care has made efforts to improve and rectify any issues faced by clients. The agency is described as accommodating when it comes to changes in schedules and other requests. While some improvements may be needed in terms of initial introductions and communication, the caregivers themselves have been praised for their compassion and dedication.

This part of Mesa, Arizona offers a variety of amenities and services that cater to a senior population. With multiple pharmacies located within a few miles radius, access to medication and healthcare is convenient. There are also several restaurants nearby, providing options for dining out or takeout. Parks such as Daumler Park offer opportunities for outdoor recreational activities and relaxation. Places of worship like the Mesa Arizona Temple and Kingdom Hall are available for spiritual needs. The area also features theaters like AMC Mesa Grand 14 for entertainment options. In terms of healthcare, there are numerous physician offices and medical centers in close proximity for easy access to medical care. Overall, this part of Mesa provides a well-rounded community with essential services and leisure activities suitable for seniors looking to settle in the area.

Restaurants

• In-N-Out Burger (0.4 miles)
• Hibachi Grill Super Buffet (0.7 miles)
• Green Corner Restaurant (0.8 miles)
• Arizona Wilderness Brewing Co. (1.8 miles)
• Restaurant Huauchinangos Mexican Food (2.7 miles)
• Raising Cane's Chicken Fingers (2.9 miles)
• Chick-Fil-A (3 miles)

Pharmacies

• Walmart Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• Walgreens (2.3 miles)
• Walgreens (2.7 miles)
• Walgreens (3 miles)
• Fry's Pharmacy (3 miles)
• Walgreens (3.1 miles)

Parks

• Daumler Park (1.8 miles)
• Selleh Park (2.9 miles)
• Tempe Beach Park (5.8 miles)

Places of Worship

• Kingdom Hall (3 miles)
• Mesa Arizona Temple (3 miles)
• Temple Emanuel (4.1 miles)
• First United Methodist Church of Gilbert (4.2 miles)
• Islamic Community Center of Tempe (5.3 miles)
• Church of Jesus Christ of Latter Day Saints (5.5 miles)

Theaters

• AMC Mesa Grand 14 (3.1 miles)
• Alamo Drafthouse Tempe (3.7 miles)
• Harkins Tempe Marketplace 16 (4.2 miles)

Cafes

• Panera Bread (3.1 miles)
• Starbucks (3.9 miles)
• Infusion Coffee & Tea (4.1 miles)
• Starbucks (4.2 miles)
• Dutch Bros Coffee (4.5 miles)
• Dutch Bros Coffee (4.7 miles)
• Starbucks (5.2 miles)

Physicians

• Oasis Behavioral Health Hospital (3.1 miles)
• Southwest Endoscopy & Srgcntr (4.3 miles)
• 20/20 Image Eye Centers (4.4 miles)
• HonorHealth Medical Group - South Tempe - Primary Care (4.7 miles)
• Riviera Opticare (5 miles)
• Chandler Eyecare (5.3 miles)
• Gilbert Primary Care (5.3 miles)

Transportation

• METRO University Dr /Rural (4.7 miles)