Overall Review of Pleasant Ville Assisted Living Home
common18 reviews mention this
Staff kindness shows up often
Residents and families frequently describe the staff as kind and attentive.
Across the reviews, many visitors and residents say the staff is friendly and caring, with caregivers who take time to respond and support people through rehab and transitions. Some families specifically praise nurses for being knowledgeable and attentive, and several mention social workers and maintenance staff as helpful. A few reviews are sharply negative about staffing levels or training, but the majority of comments highlight warmth and effort in day-to-day care.
common12 reviews mention this
Cleanliness is a consistent point
Many reviews say the building and rooms look clean.
Multiple reviewers describe the facility as clean and well maintained, often noting fresh smells and tidy rooms when they toured or visited. Some also mention private rooms and climate controls as part of what felt comfortable during their stay. There are also a few extreme complaints about care and communication, but cleanliness comes up repeatedly in positive visits and short observations.
common7 reviews mention this
Food quality is mixed
Dining reviews range from good to underwhelming.
Several residents and visitors say the food is good and that people were served meals that felt prepared well. Others describe the food as only OK, limited in choice, or difficult to control from a menu. A separate thread is diet-related: one review warns that diabetic-friendly options were lacking, and another mentions special diet needs like sugar-free restrictions not being met the way they expected.
caveat6 reviews mention this
Medication timing and training concerns
Some reviews report problems with medication delivery.
While some reviewers praise medication management, multiple negative reviews describe missed, delayed, or inconsistent medication administration. These comments also tie to concerns about staff training for specific medical needs, including equipment-related learning and knowledge gaps. A few reviews also connect this to broader worries about whether care needs were being met on schedule.
caveat5 reviews mention this
Call light, communication, and transport
Several families report delays or communication breakdowns.
Some reviews praise prompt responses to call lights, but others report long waits for help and difficulties getting staff attention. Communication problems also show up in complaints about front-desk follow-through, including not returning messages for transportation planning. A few reviewers describe transportation and appointment coordination as unreliable, including situations where families ended up taking their loved ones themselves.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
5 resident community capacity
Types of Care
Assisted Living
Amenities
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Phoenix Sky Harbor International (14 miles away)
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Walgreens (0.6 miles)
CVS Pharmacy (1.7 miles)
Bashas' Pharmacy (2.8 miles)
CVS Pharmacy (3.3 miles)
CVS Pharmacy (3.9 miles)
Walgreens (4 miles)
Walgreens (4.1 miles)
Physicians
Riviera Opticare (1.6 miles)
Glick Ronald M Do (1.9 miles)
Cornerstone Family Medicine (4 miles)
Skyline Medicine (4 miles)
Simonmed Imaging (4.1 miles)
Oasis Obstetrics and Gynecology (4.2 miles)
Gilbert Primary Care (4.3 miles)
Restaurants
Whataburger (2.4 miles)
IHOP (2.8 miles)
Uncle Bear's Grill & Tap Greenfield (3.8 miles)
Capriotti's Sandwich Shop (4.4 miles)
Raising Cane's Chicken Fingers (4.6 miles)
Culver's (4.6 miles)
Chick-Fil-A (4.7 miles)
Transportation
Falcon Field Airport (MSC) (2.6 miles)
Parks
Greenfield Park (3.4 miles)
Riparian Preserve at Water Ranch (5.8 miles)
Finley Farms Park (7.1 miles)
Daumler Park (7.4 miles)
Places of Worship
Mesa Arizona Temple (3.6 miles)
Salt River Assembly of God (5.3 miles)
Church of Jesus Christ of Latter Day Saints (5.4 miles)
First United Methodist Church of Gilbert (7.2 miles)
Assisted living costs often exceed Social Security benefits, necessitating a combination of funding sources like state aid and Medicaid. Understanding the interaction between Social Security programs and available financial support is essential for affording such care.
The VA Aid and Attendance benefit provides financial support to veterans needing assistance with daily living due to medical conditions or disabilities, augmenting standard VA pensions for services like in-home care. Eligibility is based on service duration, wartime status, income, and medical needs, with a detailed application process required to access funds for caregiving and home modifications.
Senior move management services assist older adults in the relocation process by providing emotional support and organizational help, addressing unique challenges like downsizing and moving from long-term homes. These specialists collaborate with real estate agents and manage logistics, making the transition smoother for seniors and their families.
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5 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Phoenix Sky Harbor International (14 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Knowledgeable, friendly staff and a neatly kept dining area.
Social Security Benefits and Assisted Living: Navigating Options Across the U.S.
An Extensive Exploration of the VA Aid and Attendance Benefit
Senior Transition Services: Understanding Their Role, Cost, and Importance