Leading Edge Senior Care

Pros

• Leading Edge Senior Care is described as AWESOME, with kind, compassionate, communicative, informative, and incredibly helpful staff.
• Michelle and Jason are praised for maintaining a compassionate, competent team that brings happiness and fun into the home.
• The company customizes care plans and matches caregivers to each client's needs and personality.
• Families report strong communication and involvement, with caregivers providing updates and even photos.
• The care team is considered a godsend and life-changing for loved ones facing dementia and recovery.
• Reviewers frequently express gratitude and highly recommend Leading Edge Senior Care.

Cons

• They were very disappointed in Leading Edge, feeling the company didn't care about their mother and that the promised physical therapy was a lie.
• They felt they were treated terribly in the last month of their mother's life, with a caregiver calling them a spoiled brat and the caregiver and hospice nurse speaking to them and their mother in a demeaning way.
• They believe their mother died the way she did because Michelle and Dawn did not come over to help her get up and stronger.
• After their mother died, they received only a text message saying sorry, not a phone call, which made them feel the company didn't care.
• They felt that only they and Maria truly loved their mother, implying that others did not care as deeply.
• They felt Dawn and Michelle allowed the caregiver to say nasty things about them, implying they didn't love their mother or give her enough medicine.

Review

Leading Edge Senior Care stands out in the home-care landscape for the way it blends practical help with a deeply human touch. Across the experiences shared by several families, the company's leadership - owners Michelle and Jason - and a passionate, hands-on team are repeatedly described as compassionate, competent, and relentlessly focused on helping clients live their best lives at home. Families consistently note that the caregivers are not just workers in a schedule, but partners who bring warmth, happiness, and a sense of possibility into the home. The overarching sense from these testimonials is that Leading Edge is more than a service provider; it is a supportive extension of the family that makes everyday life safer, brighter, and more manageable for aging loved ones.

Several stories highlight the transformative impact of a relationship built on trust and personalized care. One aunt's experience, for instance, is described as "awesome" and rooted in a culture of kindness, clear communication, and information sharing that extends beyond standard expectations. The reviewers emphasize that the team's courtesy and attentiveness are not abstract qualities but everyday behaviors - small moments of support that accumulate into significant relief for families. The sense this creates is one of reliability: when the same people who care for a client are also the ones who stay in touch with families, everyone feels informed, included, and confident in the care plan.

A recurrent theme in the testimonies is the customization of care plans to fit real-life needs and preferences. Michele (Michele) plays a central role here, spending time in conversations with families to understand the person behind the disease or disability. From there, a tailored plan is crafted in collaboration with the family, and a caregiver match is made to align personality, strengths, and routines with the client's needs. The result is a sense of continuity and trust: caregivers who click with the client's temperament, a caregiver who "is dad's person" and becomes a steady presence, and ongoing communication that reassures relatives who live far away. Pictures, progress updates, and candid notes help families feel connected to the day-to-day life of their loved ones, even from across state lines.

The stories about care for dementia and late-stage Alzheimer's offer a particularly vivid portrait of what this company can achieve. In one poignant case, a family describes Michele's thoughtful approach to evaluating needs, followed by Jason's personalized, supportive presence with the father. The bond that develops - Jason being described as compassionate, loving, and "funny as hell" - becomes a lifeline for the family, allowing the mother to take the rest she needs without worrying about the person who matters most. The communication loop is highlighted as a major strength: regular updates, photos, and a consistent point of contact ensure that distant relatives remain confident in the care plan and the day-to-day reality of their loved one's life.

Across multiple narratives, Leading Edge Senior Care earns praise for tangible outcomes that feel almost miraculous. One family notes that after a hospital-to-home transition, their loved one's progress in the home setting far surpassed what had been achieved in months of rehab - an affirmation of the value of personalized, focused care in a familiar environment. Another client recounts how at-home care became a godsend, enabling their loved one to regain mobility and confidence that doctors had feared might be lost. In these cases, the blend of customized activities, goal-setting, and encouragement helps celebrate small victories every day, turning what could be a fraught period into a hopeful, forward-moving journey.

Several testimonials also touch on the practical, everyday benefits of having Leading Edge in the home. Families describe the peace of mind that comes from caregivers who feel like part of the family - two caregivers becoming "a part of our family," the regular visits that check in on the home, and the way Michele's involvement extends beyond the formal caregiver role to include home organization, activity ideas, and a sense that someone is looking out for both the client and the caregiver's well-being. The ability to provide this level of coverage - while coordinating with hospitals, therapists, and hospice when needed - emerges as a standout feature, one that helps families navigate transitions with less stress and more confidence.

Not every story is without complication, and one review offers a cautionary note alongside the many affirmations. In that experience, a family expressed deep disappointment regarding the care trajectory surrounding a loved one's final months. The reviewer alleged that promised physical therapy never materialized, described negative interactions with a caregiver and a hospice nurse, and felt let down by the care team's communication, especially after the mother's death. The account included tough words about how the situation was handled, including an impression that the care team did not meet the expectations set during initial discussions. It's clear this family's experience diverged significantly from the overwhelmingly positive feedback others have shared. The presence of such a dissenting view serves as a reminder that even highly regarded services can encounter serious misalignments in moments of crisis, and it underscores the importance of ongoing, transparent communication and accountability in care.

Taken together, the collection of testimonials paints a robust picture of Leading Edge Senior Care as a company that prioritizes dignity, independence, and a high quality of life for seniors at home. The owners' direct involvement, the careful matching of caregivers to clients, and the willingness to adapt plans as needs evolve all contribute to a reputation for reliability, empathy, and practical effectiveness. Families repeatedly express gratitude for the consistent care, the sense of belonging the caregivers help foster, and the clarity of communication that helps them stay connected no matter how far away they live. For many, Leading Edge Senior Care represents not just a service, but a lifeline - an organization that makes the difficult work of caregiving more doable and more humane, every day.

This part of Mesa, Arizona offers a variety of amenities and services that cater to seniors. There are several pharmacies located within close proximity, making it convenient to access medication and healthcare needs. Additionally, there are reputable physicians, including pediatricians, dermatologists, cardiologists, and orthopedic surgeons nearby. Numerous dining options are also available in the area, ranging from cafes to restaurants serving a variety of cuisines. Places of worship are easily accessible for those seeking spiritual community. The presence of multiple parks provides opportunities for outdoor recreation and leisurely walks. For entertainment, there are theaters located within a reasonable distance. The nearest hospital is Florence Hospital at Anthem, ensuring access to medical care when needed. Overall, this area offers a mix of essential services and recreational opportunities suitable for senior living.

Pharmacies

• Fry's Pharmacy (0.5 miles)
• Walgreens (0.8 miles)
• Walmart Pharmacy (2.2 miles)
• Walgreens (3.4 miles)
• Fry's Pharmacy (4 miles)
• Walgreens (6 miles)
• Four Corners Compounding Pharmacy (7.3 miles)

Physicians

• Springfield Pediatrics (0.7 miles)
• Banner Ironwood Medical Pavilion (2.8 miles)
• English Dermatology San Tan Valley (3.4 miles)
• Cornerstone Family Medicine (3.5 miles)
• Tri-City Cardiology Consultants PC (3.8 miles)
• David Nilsen DO: Orthopedic Surgery (3.8 miles)
• Nationwide Vision (4 miles)

Restaurants

• Biscuits Cafe (0.7 miles)
• Good Burger Grill (1.9 miles)
• Subway (2.2 miles)
• Palma Kitchen + Tap (3.4 miles)
• Bistro 1528 (3.5 miles)
• Burger King (4.1 miles)
• Queen Creek Olive Mill (4.5 miles)

Places of Worship

• Living Hope Community Care Centers (1.8 miles)
• Harvest Church At Anthem (8.4 miles)
• Jesus Died for U Ministries (12.8 miles)

Parks

• Skyline Ranch Park (1.9 miles)
• Skyline Ranch Park (2.3 miles)
• San Tan Heights Park (2.9 miles)
• Pecan Creek Park (4.4 miles)
• Bridge Park In Castlegate Community (5.9 miles)
• Mansel Carter Oasis Park (9 miles)
• Cortina Neighborhood Park North (10.5 miles)

Cafes

• Starbucks (2.3 miles)
• Bosa Donuts (4.1 miles)
• Starbucks (6.2 miles)

Transportation

• U-Haul Moving & Storage (5.4 miles)
• Phoenix-Mesa Gateway Airport (AZA) (12.1 miles)
• General Aviation Center (12.6 miles)

Theaters

• Fat Cats Queen Creek (6.5 miles)
• Queen Creek 14 (8.5 miles)

Hospitals

• Florence Hospital at Anthem (7.2 miles)