Heritage Village Assisted Living and Memory Care

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  • Interior

    A spacious open-concept living area with modern furnishings and a large kitchen.
  • Decor

    Cozy bedroom with patterned armchair, wooden dresser, and a TV.
  • Building

    Exterior view of a restaurant with landscaped surroundings on a sunny day.
  • Architecture

    Aerial view of a large suburban house with a tiled roof in a residential neighborhood.
  • Windows

    A stylish house with a stone facade and arched entrance surrounded by well-maintained landscaping.
  • Kitchen

    A spacious and modern kitchen with granite countertops, stainless steel appliances, and elegant wood cabinetry.
  • Entrance

    A modern hallway with elegant decor and artwork, leading to an entrance door.

Heritage Village Assisted Living and Memory Care

8035 E Brown Rd, Mesa, AZ 85207

For more information about senior living options: (844) 490-3973

3.6 from 18 reviews
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Assisted Living Memory Care

Pricing

Heritage Village Assisted Living and Memory Care offers competitive pricing for its residents, reflecting the high standards of care and comfort provided. For a semi-private room, the monthly cost is $3,400, which is notably higher than the average rates in Maricopa County ($2,801) and Arizona as a whole ($2,820). In contrast, for a studio unit, Heritage Village's fee of $3,800 aligns closely with the state average of $3,829 but falls below the county's average of $3,960. This pricing structure suggests that while Heritage Village may be on the pricier side for shared accommodations, it maintains alignment with market rates for private living spaces in the area. Overall, residents can expect quality services that are reflective of their investment.

Floor plansHeritage Village Assisted Living and Memory CareMaricopa CountyArizona
Semi-Private$3,400$2,801$2,820
Studio$3,800$3,960$3,829

Overall Review

Pros

  • pro The staff at Heritage Village has been very helpful and supportive, making the transition into the community easier for the residents.
  • pro The facility is beautiful and provides a comfortable living environment for the residents.
  • pro The caregivers are dedicated and provide excellent care to the residents.
  • pro The location of Heritage Village is great, adding to the overall appeal of the community.
  • pro The food at Heritage Village is good and there have been no complaints about it.
  • pro The staff-to-resident ratio is high, ensuring that residents receive proper attention and care.
  • pro The community offers a variety of activities for the residents to enjoy.
  • pro The elderly at Heritage Village are friendly, creating a welcoming atmosphere.

Cons

  • pro The facility couldn't provide the level of care needed and was a horrible experience.
  • pro The staff in one unit didn't interact with residents and often stared at the computer.
  • pro The facility was understaffed and didn't have proper medical knowledge to care for Alzheimer's/Dementia patients.
  • pro There were numerous falls and lack of supervision, resulting in injuries.
  • pro The staff was unhelpful, disinterested, and lacked caring.
  • pro Sub-par care was provided, including a delay in administering medication for chest pain.
  • pro Insufficient help provided for the number of residents, resulting in poor care.
  • pro Late stage Alzheimer's patient was not properly cared for and ended up being dumped at the local ER instead of being transferred to a more suitable facility.
  • pro Director and caregiver were rude to family members.
  • pro Facility accepted a resident knowing they couldn't provide appropriate care.
  • pro Complaints about inaccurate reviews posted on the website.

Review

Heritage Village, a senior living facility located in Phoenix, Arizona, has received mixed reviews from family members of residents who have experienced their services firsthand. While some individuals had positive experiences and praised the facility's staff and amenities, others expressed deep concerns about the level of care provided to their loved ones.

In one review, a family member shared their disappointment over the facility's inability to provide appropriate care for their loved one. Despite being promised enhanced care in the Memory Care unit, they found that their bedridden relative was neglected and left with spilled food on his sheets. The reviewer also mentioned understaffing issues, with only one staff member responsible for three units, including medication distribution.

Another individual voiced similar concerns about the negligence observed in the Memory Care unit. They reported that their mother, who was unable to feed herself, often went without meals as staff would simply place food in front of her. The reviewer highlighted dirty living conditions and lost personal belongings as additional examples of poor management and subpar care for Alzheimer's and dementia patients.

Contrasting these negative experiences, another reviewer recognized the efforts made by specific staff members to ensure the well-being of their spouse. They acknowledged the support received during the transition process into Heritage Village and appreciated the clean environment and spaciousness of accommodation options.

However, other reviewers painted a different picture. One family described their disappointment with Heritage Village's lack of supervision for an elderly resident with dementia who frequently fell. In addition to several incidents involving neglectful behavior toward residents' basic needs, such as not answering phone calls promptly or ensuring that they had access to it.

A particularly distressing review emphasized that Heritage Village is ill-equipped to cater to late-stage Alzheimer's patients. The reviewer recounted how their grandfather was transported unceremoniously to a local emergency room without any apparent medical necessity because staff did not want to manage his condition. This incident occurred even though Heritage Village knew about his advanced stage when he became a resident. The reviewer also mentioned unresponsive management and rude staff members.

In spite of the negative experiences shared, some individuals expressed satisfaction with Heritage Village. One review praised the professionalism of the staff and their attentiveness to residents' needs. Another commended the facility's ratio of staff to residents, ensuring that caregivers can focus on providing quality care rather than attending to administrative tasks.

While it is clear that there are varying opinions about Heritage Village, it is important for potential residents and their families to consider both positive and negative aspects when making decisions about long-term care options. Ultimately, thorough research, visits, and conversations with current residents and their families may provide a better understanding of what to expect from this facility.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Ground floor units Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

Transportation

  • Phoenix Sky Harbor International (20 miles away) Phoenix Sky Harbor International (20 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Art classes Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
  • Day trips and outings Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Educational speakers / life long learning Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
  • Forever fit Forever fit"Forever fit" programs are crucial for seniors as they promote physical activity, social engagement, and overall well-being. These programs help seniors maintain their independence, improve their strength and flexibility, and reduce the risk of chronic diseases. By participating in these activities, seniors can enjoy a higher quality of life and live independently for longer.
  • Happy hour Happy hourHappy hour is important for seniors as it provides a social activity that promotes camaraderie and reduces feelings of loneliness or isolation. It also offers an opportunity for older adults to relax, unwind, and enjoy some drinks or snacks in a fun and welcoming atmosphere.
  • Karaoke KaraokeKaraoke provides seniors with a fun and social activity that can boost mood, confidence, and cognitive function. It encourages social interaction, physical movement, and creative expression, making it an important form of entertainment for senior living communities.
  • Live dance or theater performances Live dance or theater performancesLive dance or theater performances are important for seniors because they provide opportunities for socialization, mental stimulation, and emotional engagement. These performances can help combat feelings of isolation and loneliness, while also offering a sense of connection to the arts and culture. Additionally, watching live performances can bring joy and create lasting memories for seniors in their later years.
  • Live musical performances Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
  • Stretching classes Stretching classesStretching classes are important for seniors because they help improve flexibility, reduce the risk of injury, and promote overall health and well-being. Regular stretching can also help alleviate joint pain and stiffness, enhance balance and coordination, and increase range of motion.
  • Trivia games Trivia gamesTrivia games are important for seniors because they provide mental stimulation, social interaction, and a fun way to keep the mind sharp. They can help improve memory, cognitive function, and overall well-being in older adults.

Description

Heritage Village Assisted Living and Memory Care is a senior living community located in Mesa, Arizona. Our focus is on providing exceptional memory care services to residents who require specialized support for Alzheimer's disease, dementia, and other memory-related conditions.

At our community, we offer a range of amenities designed to enhance the quality of life for our residents. From various on-site activities and outings to a beautician available on-site, we ensure that there are plenty of opportunities for engagement and socialization. Additionally, we provide both devotional services on-site and off-site to cater to the spiritual needs of our residents.

Our accommodations are thoughtfully designed with ground floor units that are wheelchair accessible and feature private bathrooms for convenience and privacy. Residents have access to both indoor and outdoor common areas where they can relax or participate in group activities.

We understand that some individuals may require additional care services, which is why we provide diabetic care, incontinence care, and medication management. Our dedicated staff is trained to attend to the unique needs of each resident while fostering a safe and comfortable environment.

Keeping our residents active and engaged is vital to their overall well-being. We offer a variety of activities such as day trips, educational speakers, fitness classes like Forever fit and stretching, trivia games, live musical performances, karaoke nights, happy hours, as well as live dance or theater performances.

Located in Mesa, Arizona, our community has several nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants within close proximity for convenience. Transportation services are also available for easy access to nearby destinations.

At Heritage Village Assisted Living and Memory Care in Mesa AZ, we strive to create an enriching environment where residents feel supported physically, emotionally and spiritually while enjoying a fulfilling lifestyle surrounded by compassionate caregivers who prioritize their well-being.

Nearby Places of Interest

This part of Mesa, Arizona offers a convenient and varied range of amenities for seniors looking to settle in a vibrant community. With several pharmacies like CVS and Walgreens within close proximity, residents can easily access their medication needs. There are also numerous dining options nearby, including What the Hell Bar & Grill, Chick-Fil-A, and Chili's Grill & Bar. For those who enjoy outdoor activities, Skyline Park and Greenfield Park provide lovely spaces for leisurely walks or picnics. Additionally, the area is served by reputable medical facilities such as Oasis Obstetrics and Gynecology and Valley Endocrine Associates. The presence of places of worship like the Church of Jesus Christ of Latter Day Saints caters to spiritual needs, while entertainment options include theaters like Superstition Springs 25. Overall, this neighborhood offers a well-rounded and accessible environment for senior living.

Pharmacies

  • CVS Pharmacy (1.5 miles)
  • Walgreens (1.7 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (3.1 miles)

Restaurants

  • What the Hell Bar & Grill (1.8 miles)
  • Chick-Fil-A (1.8 miles)
  • McDonald's (1.8 miles)
  • Chili's Grill & Bar (2 miles)
  • Nando's Mexican Cafe (2.5 miles)
  • Lin's Grand Buffet (3.4 miles)
  • Freddy's Frozen Custard (3.5 miles)

Cafes

  • The Human Bean (2.1 miles)
  • Over Easy (3.6 miles)
  • McDonald’s (4.7 miles)
  • Starbucks (5.3 miles)
  • Dutch Bros Coffee (5.4 miles)
  • Starbucks (5.8 miles)
  • Panera Bread (6.9 miles)

Physicians

  • Oasis Obstetrics and Gynecology (2.2 miles)
  • Skyline Medicine (2.4 miles)
  • Valley Endocrine Associates (2.7 miles)
  • Banner Imaging East Mesa (2.8 miles)
  • Cvam (2.8 miles)
  • Marc Community Resources (3.9 miles)
  • East Valley Pediatrics (4 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (2.6 miles)
  • Church of Jesus Christ of Latter Day Saints (7.9 miles)

Parks

  • Skyline Park (3.6 miles)
  • Greenfield Park (5.3 miles)
  • Riparian Preserve at Water Ranch (6.7 miles)

Theaters

  • Superstition Springs 25 (3.8 miles)
  • AMC Superstition East 12 (5.2 miles)

Transportation

  • Falcon Field Airport (MSC) (4.2 miles)

Frequently Asked Questions

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