3714 East Mclellan Road, Mesa, AZ 85205
For more information about senior living options: (844) 490-3973
Emerald Groves South offers distinct pricing structures that reflect its premium services compared to broader market averages in Maricopa County and the state of Arizona. For both private rooms and studios, the monthly cost at Emerald Groves South is set at $5,000, significantly higher than the county's average of $3,318 for private accommodations and $3,960 for studios. Statewide figures align closely with county rates, with averages of $3,345 for private rooms and $3,829 for studios. This pricing suggests that residents at Emerald Groves South can expect a higher level of care and amenities tailored to their needs, justifying the investment in their well-being and comfort.
| Floor plans | Emerald Groves South | Maricopa County | Arizona |
|---|---|---|---|
| Private | $5,000 | $3,318 | $3,345 |
| Studio | $5,000 | $3,960 | $3,829 |
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Emerald Groves Central and its sister communities have generated a wide range of experiences, emotions, and opinions from families and residents who have interacted with the facility and its leadership. On one hand, there are glowing tributes to warmth, d?cor, and a sense of home that supporters say made a real difference during difficult times. On the other hand, there are sharp criticisms about management decisions, staffing, and the ability to meet the evolving needs of residents with serious illnesses. Taken together, the collective voice paints a complicated portrait of a place that some people cherish for its atmosphere and attentiveness, while others view as ill-prepared to handle decline or complex medical requirements.
One of the most intense complaints centers on a situation involving a friend with ALS. According to a reviewer, the owners, Patrick and Jennifer, were told that they could care for her as long as her health remained stable, which ALS does not. The reviewer emphasizes that ALS is a degenerative disease and promises to "take care of her" were not kept once the condition began to progress. The decision to terminate the residency, they argue, was premature and cruel, tied to the belief that care could be maintained only if the trajectory stayed constant. The reviewer urged prospective families to ask explicit questions about handling choking incidents, CPR, or feeding through tubes, suggesting that if a provider cannot adapt to a patient whose condition worsens, they should not accept such residents. The episode is described as a painful setback that added stress during a very challenging time.
Amid these concerns, other families recount deeply positive experiences. One family member lived at Emerald Groves Central for three years until passing, praising the owners for scrupulous attention to detail, beautiful decorations, engaging activities, and consistent staff who adjusted care as needs changed. They highlighted a notably low turnover of staff, a dedicated house director named Bridget, and a sense that the facility was a very special place that offered genuine care and love. For this family, the environment, the music and events, and the ongoing tailoring of care created a sense of stability and support during a long and difficult journey.
Yet perceptions of the management team are not uniform. Several reviews describe a troubling internal dynamic, with coworkers speaking behind each other's backs and a sense that the leadership culture is less than cohesive. In these accounts, the concerns are less about day-to-day resident care and more about the workplace atmosphere and how it translates to resident experience. The tension around staff relationships and managerial style is presented as a real obstacle to consistently high-quality care, leaving some families worried about the long-term sustainability of staff morale and teamwork.
Another branch of experience centers on Emerald Grove North, where one reviewer could not locate a dedicated review page but wrote about their mother's year there and called the facility and its staff "beyond wonderful." This positive portrayal of Emerald Grove North stands in contrast to the Central campus, underscoring how experiences can vary even within the same network. The reviewer emphasized the warmth of the environment, the quality of care, and the impression that it would be a place they themselves would choose for loved ones.
Financial and staffing realities also appear in the reviews. At least one family reported substandard care from certain caregivers and med techs and described trouble with payroll, noting that a respected caregiver had left and not been fully paid, with the Labor Board being notified. This account raises concerns about consistency of caregiving quality and the financial health of the operation, suggesting that under some circumstances, the system supporting caregivers may be under strain. Separately, another reviewer recounted a hospice care experience that was surprisingly positive: professional nurses, attentive caregivers, and proactive owners who coordinated admissions on a tight schedule. In that account, the staff's professionalism and the family's peace of mind stood out as a bright counterpoint to other reports.
Cost transparency and expectations around value also feature in the collective narrative. One reviewer described a complicated pricing experience, where a quote of $5,000 per month was followed by a $1,500 registration fee, and the promise of weekend medical assessments at an additional cost. The reviewer felt ambushed by the financial details and described the stay as limited in respite for the caregiver, eventually arriving at a measured rating that reflected both the care they observed and the administrative friction around charges. This thread highlights that, for some families, the comfort of the living environment must be weighed against real concerns about fees, services included, and clarity around additional costs.
Despite the tensions, there are abundant expressions of gratitude and admiration for the people who deliver care. Several reviews celebrate the staff for their kindness, compassion, and "amazing" work with residents. A common thread in these positive notes is recognition of individuals who go above and beyond - names like Dakota, who provided welcoming tours and ongoing coordination, and the house director Bridget, whose dedication is singled out as a standout contributor to a well-run, supportive home. Families repeatedly credit the staff for making life richer and more manageable during illnesses and end-of-life experiences, emphasizing that the people on the ground are often the heart of what Emerald Groves provides.
In sum, Emerald Groves Central (and its related communities) elicits a spectrum of experiences that can feel almost paradoxical in the same breath. For some families, the setting, the careful attention to care needs, and the intangible warmth of staff and activities create a home-like environment that honors their loved ones' dignity. For others, the interaction between management decisions, staffing stability, and the realities of degenerative disease raises serious questions about preparedness, reliability, and financial transparency. Anyone considering Emerald Groves should weigh these perspectives, ask pointed questions about care capabilities in progressive conditions, evaluate the consistency of staff training and supervision, and seek clear information about pricing and what is included in daily care. What emerges is a complex portrait: a place that can feel like a sanctuary to some, and a source of heartbreak and concern to others, depending on personal circumstances, expectations, and the specific needs of the resident.
Emerald Groves South in Mesa, AZ is an exceptional assisted living community that offers a variety of care services to meet the unique needs of each resident. With a focus on providing personalized and compassionate care, this community offers board and care home, memory care, and respite care options.
Residents at Emerald Groves South enjoy a range of amenities designed to enhance their quality of life. The dining room provides delicious meals prepared with special dietary restrictions in mind. Each living space is fully furnished and residents have access to outdoor spaces, including a beautiful garden. Housekeeping services ensure that the community is always clean and tidy, allowing residents to relax and enjoy their surroundings. Wi-Fi/high-speed internet is available throughout the community for residents to stay connected with loved ones.
The dedicated staff at Emerald Groves South provides assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure that each resident's medical needs are met. For those requiring specialized care, high acuity and diabetic care are available along with medication management and incontinence care. Meal preparation and service are provided, taking into consideration any special dietary restrictions.
Transportation arrangement for medical appointments is offered, making it easier for residents to attend necessary healthcare visits. Additionally, the community is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and places of worship.
To promote social engagement and mental stimulation among residents, Emerald Groves South offers scheduled daily activities which cater to various interests and preferences.
Overall, Emerald Groves South provides a warm and inviting environment where seniors can receive the support they need while enjoying a fulfilling lifestyle surrounded by caring staff members who prioritize their well-being.
Emerald Groves South offers distinct pricing structures that reflect its premium services compared to broader market averages in Maricopa County and the state of Arizona. For both private rooms and studios, the monthly cost at Emerald Groves South is set at $5,000, significantly higher than the county's average of $3,318 for private accommodations and $3,960 for studios. Statewide figures align closely with county rates, with averages of $3,345 for private rooms and $3,829 for studios. This pricing suggests that residents at Emerald Groves South can expect a higher level of care and amenities tailored to their needs, justifying the investment in their well-being and comfort.
Emerald Groves South is located at 3714 East Mclellan Road, Mesa, AZ 85205 in Maricopa County, Arizona
Emerald Groves South's range of services is designed to cater specifically to the unique needs of residents with dementia or Alzheimer's disease, enabling them to maintain a sense of dignity and independence. Assistance with dressing, bathing, and transfers ensures that residents receive help in ways that respect their personal comfort while promoting safety. Medication management is crucial for maintaining health and preventing confusion regarding dosages, which can be a common issue for those with cognitive impairments. Meal preparation and service focus on nutritional needs while accommodating dietary restrictions, enhancing well-being through proper nutrition. Transportation arrangements for medical appointments facilitate access to essential healthcare services, while coordination with healthcare providers ensures holistic management of each resident's health. Furthermore, 24-hour supervision offers peace of mind to both residents and families by guaranteeing immediate support if needed, while incontinence care addresses personal dignity and hygiene--key components in creating a supportive environment that fosters trust and security. Overall, these features work together seamlessly to enhance the quality of life for residents navigating the challenges associated with memory care issues.
Yes, Emerald Groves South allows both dogs and cats.
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