12917 West Las Cruces Drive, Bldg #4, Litchfield Park, AZ 85340
For more information about senior living options: (844) 490-3973
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The staff are incredibly caring and dedicated to residents' comfort and safety. The community is welcoming, friendly, and feels like home. The grounds are clean and well maintained. The activities for residents are engaging, varied, and well organized. The leadership and staff are professional, responsive, and supportive. Residents receive high-quality, personalized care from attentive caregivers. Families have peace of mind knowing their loved ones are well cared for. Meals are prepared fresh daily and delicious. The staff communicate clearly and with care, keeping families informed. It is a gem of a facility, praised by families as a blessing.
They felt shamefully treated by the facility. They alleged the facility prioritizes easy money and would not admit a dementia patient with certain behaviors. The nurse staff were described as spoiled and unwilling to help those who actually need assistance. They were ghosted by the facility and left scrambling last minute to find care. They noted a need for better trained staff. They described the care as extremely poor and advised others to stay away. They urged others to look elsewhere and not choose this facility.Hacienda Del Rey 4 in Litchfield Park is best suited for families seeking a warm, home-like memory care and assisted living environment where care feels personal, staff are consistently engaged, and daily life centers on connection, activity, and safety. It works especially well for residents who thrive in a cottage-style setting with private rooms that open onto shared dining and kitchen spaces, a secure courtyard, and a robust slate of community activities. Those needing a strictly clinical or highly specialized memory-care program, or those managing severe behavioral challenges, may want to consider alternatives that are more explicitly designed for that level of care. For families prioritizing visible leadership, reliable communication, and a culture of genuinely caring staff, HDR 4 represents a compelling fit; those with tighter budgets or different care demands should verify that HDR 4's model aligns with their loved one's needs.
The strongest asset is the staff culture and consistency. Across reviews, the care teams are described as trustworthy, kind, and genuinely dedicated to residents' comfort and safety, with leadership that remains accessible and responsive. The environment reinforces that tone: clean grounds, a homelike atmosphere, and a calendar of meaningful activities led by a wellness programming team. The cottage layout - with private accommodations surrounding a common dining area and a brand-new kitchen - creates a sense of home rather than a sterile, impersonal facility. Activities - from social programming to purposeful walks and classes - are more than perfunctory; they are integrated into daily life, keeping residents engaged and families reassured about ongoing participation and vitality.
Move-in experiences and ongoing family communication are consistently highlighted as well. HDR 4 staff members coordinate transitions so paperwork, supplies, and introductions go smoothly, which minimizes stress for families during a difficult time. Once residents are settled, families report timely updates and transparent dialogue about care plans, changes in condition, and daily life. The in-house kitchen model is frequently praised, contributing to fresh meals and appetite satisfaction that enhance overall well-being. The overall environment supports independence and safety, with well-maintained facilities and easy avenues for visitation and involvement.
Still, caution is warranted. A minority of reviews describe troubling gaps - claims of inconsistent care quality, gaps in training, and, in some cases, admission decisions that appear rigid or opaque. Several accounts allege last-minute refusals or delays once families have already begun the enrollment process, and controversy centers on how behavioral or memory-care needs are defined and managed. These are significant reminders to prospective families to request a current, clearly documented admission policy, to meet directly with the executive team, and to obtain a candid, written plan for how residents with dementia-related behaviors will be supported and monitored. While not characteristic of every resident's experience, these narratives necessitate careful verification and due diligence.
Yet the overall profile remains favorable for families who align with HDR 4's approach. The focus on a home-like atmosphere, the strength of front-line care, and the leadership's demonstrated commitment to communication and staff development collectively offset many of the challenges mentioned in a subset of reviews. The facility's referral culture, the engagement of staff in resident life, and the pride shown by the team under its current leadership contribute to a trustworthy reputation in practice, not just in theory. For families weighing alternatives, HDR 4's blended memory care and assisted living model - paired with a strong emphasis on social engagement and personal connection - offers a compelling reason to choose it when the resident fits the program's admission criteria and care plan explicitly addresses memory-care needs.
Bottom line: Hacienda Del Rey 4 is a practical, capable choice for seniors who want a warm, active, well-managed community with real staff devotion and a cottage-home vibe. It is especially attractive for memory-care residents who respond to structured activities, meaningful social opportunities, and a family-like atmosphere, all under communicative leadership. Those confronting complex behavioral issues or whose budget requires rigid admission rules should explore alternatives and verify current policies to avoid unmet expectations. A candid tour, detailed discussion of care assessments, and direct engagement with the executive team will illuminate how behavior, dementia symptoms, and transitions are handled day to day. When the fit is right, HDR 4 delivers a level of heart, competence, and continuity that can translate into real peace of mind for families.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Phoenix Sky Harbor International (19 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hacienda Del Rey 4 is an assisted living community located in the charming town of Litchfield Park, AZ. Residents at Hacienda Del Rey 4 enjoy a wide range of amenities and care services to ensure a comfortable and fulfilling lifestyle.
The community offers a spacious dining room where residents can enjoy delicious meals prepared by our skilled culinary team. Each apartment is fully furnished, providing all the necessary comforts of home. The beautifully maintained garden offers a peaceful outdoor space for residents to relax and unwind.
Our dedicated housekeeping staff ensures that the community is kept clean and tidy at all times. Additionally, our move-in coordination services make the transition into Hacienda Del Rey 4 as smooth as possible for new residents.
For those who enjoy reading, there is a small library on-site where residents can find their favorite books or discover new ones. A telephone is available in each apartment to stay connected with loved ones.
Care services provided at Hacienda Del Rey 4 include assistance with activities of daily living such as bathing, dressing, and transfers. Our trained staff also specializes in diabetes diets, medication management, and special dietary restrictions to ensure each resident's health needs are met.
To keep residents engaged and entertained, we offer scheduled daily activities tailored to their interests and preferences. Whether it's arts and crafts, fitness classes, or social gatherings, there is always something exciting happening at Hacienda Del Rey 4.
In terms of location, Hacienda Del Rey 4 benefits from its proximity to various amenities in the area. With six cafes nearby, residents have plenty of options for dining out or grabbing a cup of coffee with friends. The community also has several parks nearby for leisurely walks or outdoor activities.
Accessibility to healthcare resources is essential, and Hacienda Del Rey 4 is conveniently located close to pharmacies and physicians' offices. In case of emergencies or medical needs, there is a hospital nearby as well.
Overall, Hacienda Del Rey 4 offers a comfortable and vibrant assisted living community with a variety of amenities and services to cater to each resident's needs and preferences.
Hacienda Del Rey 4 is located at 12917 West Las Cruces Drive, Bldg #4, Litchfield Park, AZ 85340 in Maricopa County, Arizona
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