2731 South Jamaica Boulevard, Lake Havasu City, AZ 86406
For more information about senior living options: (844) 490-3973
The staff are excellent, wonderful, and caring. The staff are friendly and very helpful. The facility is extremely clean and the nursing staff are attentive and kind. The nurses and staff have been great, with no complaints. Haven Health is a wonderful place for loved ones; the staff are kind, compassionate, and take good care. The care provided is beyond excellent, with courteous, caring, and empathetic employees. The staff are professional, well trained, and among the best in the area. The rehabilitation and therapy teams are caring and help residents progress.
The facility is described as the worst nursing home/rehab facility in Mohave County. Haven of Havasu is said to have a bad reputation among other facilities for negative experiences. The staff is rude and condescending, and the maintenance man reportedly delivers meals. After talking to former patients, Haven of Lake Havasu is something they plan to avoid. The care provided, especially physical therapy, is minimal and time-limited. The food is consistently cold or lukewarm and often unappealing. The food is processed and unhealthy. The facility is described as penny-pinching with residents overmedicated, especially with narcotics. The facility is frequently understaffed; staff appear stressed and changes are constant. Personal belongings, such as cellphones and dentures, go missing, and communications about losses are poor. Nurses are described as lazy with poor bedside manners and neglectful at times. There are reports of aggressive or dishonest behavior by staff, including threats to call the police. The facility seems to prioritize insurance and profits over patient health, lacking accountability.Sunhaven Assisted Living South in Lake Havasu City is best suited for families seeking a clean, approachable environment with active rehabilitation options and staff who can deliver genuine warmth on several shifts. The community can feel welcoming for residents who want social programming, daily structure, and a recovery-focused setting where therapists and aides are accessible. It works well for families that are willing to stay engaged in care planning, ask questions, and press for timely communication when needed. In short, Sunhaven rewards families who value a home-like atmosphere, visible care teams, and rehab services, while accepting that consistency in every shift isn't guaranteed.
Those who should consider alternatives are families prioritizing unwavering, high-touch medical oversight and consistently reliable staffing. A recurring concern in reviews is understaffing and frequent turnover, which can translate to delays, interrupted therapies, and uneven bedside care. If a loved one requires rigorous medication management, constant supervision, or a care plan that stays stable across days and shifts, another community may deliver greater predictability. The same caution applies to families who must minimize risk of lost personal belongings or who want uniformly quick, clear communication without need for continual advocacy.
On the plus side, several reviewers highlight Sunhaven's clean facilities and genuine, compassionate moments from staff. The in-house rehabilitation department is repeatedly cited as a strength, with some residents reporting meaningful progress in therapy and engagement from therapists and activity staff. Positive anecdotes also note friendly CNAs and nurses, and a sense of belonging within the community when the care team is at its best. For loved ones who respond well to a warm, family-like environment and can capitalize on strong therapy input, Sunhaven can deliver tangible, meaningful recovery and daily life improvements.
Yet the opposing experiences cannot be ignored. A substantial thread of reviews describes under-resourced staffing, frequent staff changes, and uneven care that can leave families feeling unheard or frustrated. Complaints include long waits for routine needs, lapses in medication administration, and inadequacies in personal care when staff are stretched thin. Food quality and delivery are also cited as inconsistent, with some meals arriving cold or lukewarm. Reports of misplacement or loss of personal items, along with moments of poor bedside manner or insufficient communication, further temper the otherwise favorable impressions. The volume and variety of these concerns signal a real risk for families who prioritize a consistently smooth daily routine.
The key value proposition - cleanliness, a rehab-focused atmosphere, and pockets of exceptionally caring staff - does not fully neutralize the downsides unless one emphasizes the right elements of care. For residents who can benefit from strong PT/OT engagement and who live with engaged family members who monitor care closely, Sunhaven can deliver meaningful progress and a sense of security. However, for those who cannot tolerate shifting care quality, or who require unwavering responsiveness and protection of personal belongings, the negatives loom large enough to justify exploring other options in the area. A careful, goal-oriented assessment is essential.
Practical next steps for families considering Sunhaven are straightforward. Plan structured tours focused on staffing levels by shift, average daily therapy minutes, and the nursing workflow to understand how care unfolds on a typical day. Ask about the facility's system for tracking belongings, incident reporting, and accountability when problems arise. Request transparent answers about meal sourcing, temperature consistency, and how patient requests are triaged. Probe how leadership handles complaints and what changes have been implemented in response to past concerns. If these questions yield credible, concrete processes and the care plan aligns with the loved one's needs, Sunhaven can be a solid fit. If not, there are credible alternatives nearby that may offer steadier oversight and stronger day-to-day reliability.
16 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sunhaven Assisted Living South is a welcoming and comfortable board and care home located in the beautiful city of Lake Havasu City, AZ. Our community offers a variety of amenities and care services to ensure that our residents feel safe, supported, and engaged.
Our fully furnished living spaces provide a cozy environment for our residents to relax and feel at home. We also have a lovely garden and outdoor space where residents can enjoy fresh air and take leisurely strolls. In addition, we offer conveniences such as Wi-Fi/high-speed internet access and telephone services to keep our residents connected with their loved ones.
At Sunhaven Assisted Living South, we prioritize the well-being of our residents, providing assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff members also coordinate closely with healthcare providers to ensure that each resident receives the proper care they need.
We understand the importance of maintaining a healthy diet, which is why we offer diabetes diets and special dietary restrictions for those who may require it. Our skilled staff takes pride in meal preparation and service to ensure that each resident enjoys nutritious and delicious meals.
Transportation is made easy with our arrangement for medical-related travel as well as transportation to doctors' appointments. Residents can rest assured knowing they will be taken care of when it comes to their healthcare needs.
Engaging in activities is an important part of senior living, which is why we schedule daily activities for our residents. They can look forward to a variety of social events and recreational opportunities within our community.
Sunhaven Assisted Living South is conveniently located near various amenities that enhance the quality of life for our residents. With two cafes nearby, residents can enjoy a cozy cup of coffee or light snack close by. Additionally, four parks enable them to appreciate nature's beauty while engaging in outdoor activities. Pharmacies are easily accessible for medication needs, while the abundance of physicians ensures prompt healthcare services when required. Numerous nearby restaurants offer a variety of dining options, and transportation options make it convenient to explore the city and attend personal appointments. Places of worship and theaters are also within close proximity, offering opportunities for spiritual fulfillment and entertainment.
In Sunhaven Assisted Living South, we strive to create a warm and supportive community where each resident can enjoy their golden years with dignity, independence, and peace of mind.
Sunhaven Assisted Living South is located at 2731 South Jamaica Boulevard, Lake Havasu City, AZ 86406 in Mohave County, Arizona
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
