2731 South Jamaica Boulevard, Lake Havasu City, AZ 86406
For more information about senior living options: (844) 490-3973
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The staff were described as excellent, wonderful, exceptional, and caring. The staff were friendly and very helpful. The care was excellent and the facility was extremely clean, with attentive and kind nursing staff. All nurses and staff were described as great. The facility is very clean and inviting. The staff were welcoming, the facility was spotless, and the team was absolutely delightful. The care was beyond excellent, and every employee was courteous, caring, and empathetic; the staff treated residents like family. The activity director is great, and CNAs did a great job. The staff were wonderful, therapy helped residents progress, and everyone was friendly. Haven Health hosted a positive event; the staff were welcoming, the facility spotless, and the event worthwhile. The reviewer would recommend Haven Health to anybody. The place is very nice and clean.
This place is the worst nursing home/rehab facility in Mohave County. The staff is rude and condescending. Never send a family member here! Terrible! Many describe Haven as a "scary place." The food is always the same, like it came from a TV dinner box. There is penny-pinching at its worst and patients are overmedicated, especially with narcotics. Physical therapy is minimal - only 15 to 45 minutes a day for four days a week, and many patients aren't thriving. A resident was wheeled out dead in view of families, which was shocking and disrespectful.The collection of impressions about Haven Health/Haven of Lake Havasu in Mohave County runs a wide gamut, revealing a facility that polarizes those who have firsthand experience with it. On one hand, there are heartfelt testimonies about excellent care, a clean and welcoming environment, and staff who feel like family. Some residents or family members celebrate specific caregivers, therapy progress, and the overall atmosphere as something to be proud of. One reviewer described the place as very clean, and another shared that the staff were courteous, caring, and empathetic, with the sense that the employees treated patients like family. In these accounts, therapy has helped some users progress, and a new activities director was praised for noticeable improvements in engagement and quality of life.
But the flipside of the experience picture is equally loud and persistent. A substantial number of reviews warn prospective families to be cautious, painting Haven as a place where staff can be rude or condescending, and where the day-to-day operations sometimes feel disorganized or under-resourced. Several commenters criticize the nursing staff and even single out individuals or general attitudes as lacking bedside manner. There are repeated complaints about how certain tasks are handled or delayed, including delays in basic requests for care, and even instances of what some call neglect or poor communication with families. One reviewer explicitly warned, "Never send a family member here," while another called the staff "lazy" and accused some nurses of ignoring patients' needs or failing to perform basic duties in a timely fashion.
Other recurring threads focus on systemic concerns rather than isolated incidents. Several posts claim penny-pinching and overmedication, with patients allegedly being given narcotics more than what was appropriate and with melancholy notes about the overall delivery of care. It's not just about the medical side - there are criticisms about the environment as well. The food, in several cases, is described as being served cold in patients' rooms but warmer when eaten in the dining area, and some residents note the meals as coming from a kitchen that relies on processed items. There are also references to bed-related discomfort, such as rock-hard beds, and complaints about the consistency of therapy - ranging from praise for some to a sense that therapy is too brief or infrequent for others, leaving some patients feeling under-attended or not thriving as they should.
The reviews also carry vivid personal stories that underscore the emotional stakes for families. Some accounts recount positive, specific experiences: a spouse or parent recovering well after surgery, with staff cited as courteous and supportive; a mother who received what felt like exceptional care during a meaningful stay; and a caregiver who described the staff as part of a "family" during a challenging healing process. Conversely, other anecdotes detail troubling episodes: belongings going missing or being misplaced, such as a cell phone or dentures; an instance of a patient being wheeled out on a gurney with a red velvet cover over a deceased resident during a family visit; and accusations that staff failed to promptly address basic needs, including delayed medication administration and issues with personal dignity and privacy during care. There are even charges that a patient's ashes went missing after a family member's loss, a detail that adds a particularly painful note to the array of criticisms.
The tension between look and reality is another frequent theme. Several reviewers acknowledge the facility's cleanliness and attractive appearance, sometimes contrasting it with what they see as less satisfactory care on the inside. There are callers who emphasize that the exterior might mislead visitors into thinking the experience will be uniformly positive, urging prospective residents and families to dig deeper - talk to multiple facilities, observe care dynamics, and, if possible, bring an advocate to help navigate the caregiving process. Some reviews mention that the physical plant and the administrative front end can be impressive, but that the quality of day-to-day bedside care may vary dramatically depending on shifts, staff, and specific patients.
Overall, the message is one of nuance: Haven Health/Haven of Lake Havasu draws admiration from some for its cleanliness, encouraging staff, and moments of compassionate care, while at the same time prompting serious concern from others about staffing, consistency of therapy, responsiveness to patient needs, and the handling of sensitive or emotionally charged situations. For families weighing options in Mohave County, this mix of praise and warning suggests the importance of doing thorough, multi-angle due diligence. If considering this facility, prospective residents and their loved ones may want to prioritize direct conversations with multiple staff members across shifts, request a tour that includes observing therapy sessions and meal service, and consider bringing an advocate to help review care plans, medication administration practices, and the handling of personal belongings. The real-world takeaway across these experiences is clear: the quality of care at Haven Health/Haven of Lake Havasu appears to hinge as much on individual caregivers and daily operations as on the facility's overall reputation.
16 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sunhaven Assisted Living South is a welcoming and comfortable board and care home located in the beautiful city of Lake Havasu City, AZ. Our community offers a variety of amenities and care services to ensure that our residents feel safe, supported, and engaged.
Our fully furnished living spaces provide a cozy environment for our residents to relax and feel at home. We also have a lovely garden and outdoor space where residents can enjoy fresh air and take leisurely strolls. In addition, we offer conveniences such as Wi-Fi/high-speed internet access and telephone services to keep our residents connected with their loved ones.
At Sunhaven Assisted Living South, we prioritize the well-being of our residents, providing assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff members also coordinate closely with healthcare providers to ensure that each resident receives the proper care they need.
We understand the importance of maintaining a healthy diet, which is why we offer diabetes diets and special dietary restrictions for those who may require it. Our skilled staff takes pride in meal preparation and service to ensure that each resident enjoys nutritious and delicious meals.
Transportation is made easy with our arrangement for medical-related travel as well as transportation to doctors' appointments. Residents can rest assured knowing they will be taken care of when it comes to their healthcare needs.
Engaging in activities is an important part of senior living, which is why we schedule daily activities for our residents. They can look forward to a variety of social events and recreational opportunities within our community.
Sunhaven Assisted Living South is conveniently located near various amenities that enhance the quality of life for our residents. With two cafes nearby, residents can enjoy a cozy cup of coffee or light snack close by. Additionally, four parks enable them to appreciate nature's beauty while engaging in outdoor activities. Pharmacies are easily accessible for medication needs, while the abundance of physicians ensures prompt healthcare services when required. Numerous nearby restaurants offer a variety of dining options, and transportation options make it convenient to explore the city and attend personal appointments. Places of worship and theaters are also within close proximity, offering opportunities for spiritual fulfillment and entertainment.
In Sunhaven Assisted Living South, we strive to create a warm and supportive community where each resident can enjoy their golden years with dignity, independence, and peace of mind.
Sunhaven Assisted Living South is located at 2731 South Jamaica Boulevard, Lake Havasu City, AZ 86406 in Mohave County, Arizona
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
