Haven Of Lake Havasu

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  • Interior

    A minimalist living room with dark sofas, wooden flooring, and wall art.

  • Decor

    A minimalist living room featuring a white bookshelf and matching chairs with a ceiling fan overhead.

  • Building

    Entrance of a healthcare facility with signage, surrounded by trees.

  • Bedroom

    A minimalist hospital room featuring a single bed with light blue bedding.

  • Windows

    A modern meeting room with tables, chairs, and a television.

  • Landscaping

    A backyard with a putting green on a sunny day, featuring a house and palm tree.

Haven Of Lake Havasu

2781 Osborne Drive, Tucson, AZ 86406

For more information about senior living options: (844) 490-3973

3.7 from 64 reviews
5 stars
34
4 stars
10
3 stars
3
2 stars
3
1 stars
14

Assisted Living Skilled Nursing Facility

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    Overall Review of Haven Of Lake Havasu

    Pros

    • pro The staff are described as excellent, wonderful, and caring.
    • pro The facility is described as extremely clean and well maintained.
    • pro Nurses and CNAs are described as attentive, friendly, and kind.
    • pro Therapy and rehabilitation services are praised for helping residents progress.
    • pro Haven Health is described as nice, clean, and welcoming.
    • pro Staff are described as courteous, caring, and empathetic, with residents feeling like family.

    Cons

    • pro The facility was described as the worst nursing home/rehab facility in Mohave County, with staff described as rude and condescending.
    • pro Haven of Lake Havasu was called a "scary place" by former patients, leading others to avoid it.
    • pro One reviewer urged, "Never send a family member here," labeling the facility as terrible.
    • pro A reviewer claimed penny-pinching practices and that residents were overmedicated, especially with narcotics.
    • pro The kitchen was criticized for processed food that was often served cold.
    • pro A reviewer recounted seeing a resident wheeled out of the front entrance after death, describing it as shocking and disrespectful.
    • pro A reviewer stated that residents were not repositioned every two hours, that there were delays in medication, and that some nurses had poor bedside manners.
    • pro A reviewer reported missing personal items (cell phone and dentures) and that family members were not contacted promptly.

    Review

    The Haven Health and Haven of Lake Havasu facility in Mohave County inspires a wide range of opinions from the families and individuals who interact with it. On one hand, there are numerous accounts of caring, compassionate staff and a clean, welcoming environment. Some reviewers describe the staff as excellent, wonderful, and exceptionally caring, noting that nurses and CNAs are friendly, attentive, and like family to their patients. A number of visitors praise the facility's cleanliness, the quality of the living spaces, and the apparent dedication of several frontline workers. One reviewer hailed the place as the nicest skilled nursing facility they had visited, while another spoke warmly about the therapy department and the progress they observed. Community moments, such as an adoption event hosted by Haven Health and suggestions of staff going above and beyond, are cited as evidence of a positive, engaged culture within the building.

    Yet for every glowing impression, there are equally strong critiques that paint a very different picture. A substantial portion of the feedback centers on negative experiences with staff - rude, condescending, or inattentive behaviors that many families found unacceptable. Specific incidents are mentioned, including clinicians who seem overwhelmed, high staff turnover leading to inconsistency, and a sense among some families that their loved ones are not receiving adequate attention. Several reviews recount frustration with delays in basic care tasks, such as missing medications, postponed bedside procedures, and delayed responses during urgent needs. One account describes a nurse who allegedly refused to perform a simple blood sugar check, left wet bandages after a shower, and did not provide night medications, while another notes repeatedly misplaced or lost clothing and personal items belonging to a patient.

    Concerns about the overall quality of care extend beyond daily tasks to broader questions about therapy, medication practices, and patient safety. Several reviews accuse the facility of overmedicating patients, particularly with narcotics, and criticize the frequency and effectiveness of physical therapy - some say patients receive only brief therapy sessions on a sporadic basis, with long stretches of idleness observed in the resident population. The dining experience is another point of contention; some patients report warm, enjoyable meals, but many others describe food served cold or lukewarm and not up to expectations, with some suggesting the menu resembles standard TV dinners rather than nutritious, appealing options. There are also alarming anecdotes about care practices and ethics, such as a front-door incident where a resident who had passed away was wheeled past families in a gurney, a scene described as shocking and disrespectful.

    Stories about safety and respect for patient belongings further complicate the picture. A few reviewers mention serious lapses in safeguarding personal items, including dentures, cell phones, and even a father's ashes, which went missing after a room move. Some families report that their relatives were not repositioned regularly as prescribed, and there were complaints about the handling of sensitive situations, such as the abrupt discovery of a fellow resident, which left families distressed. In a few posts, reviewers express that the facility's outward appearance - its cleanliness and modern amenities - can be deceptive, masking underlying issues with staffing levels, responsiveness, and the consistency of quality care.

    The facility's internal dynamics also receive mixed assessments. Some people highlight an improved experience thanks to a newer activities director and ongoing efforts to enhance resident engagement, while others point to ongoing staff changes that undermine continuity of care. The presence of multiple departments - nursing, rehabilitation, dietary, and administration - can give the impression of a well-resourced campus, but reviewers argue that coordination and communication across those departments can falter, leaving families frustrated when expectations aren't met or when their concerns aren't promptly addressed. A recurring theme is the importance of advocating for loved ones and asking pointed questions about care plans, therapy frequency, medication administration, and daily routines to prevent being overlooked.

    Overall, the narratives about Haven Health and Haven of Lake Havasu reflect a facility that some residents and families view as a caring, clean, and capable environment, while others see serious flaws in staffing, responsiveness, safety, and daily operations. The mix of praise for compassionate staff and constructive criticism about procedures and patient welfare suggests that experiences can vary dramatically by shift, department, and individual staff members. For families weighing options, this constellation of reviews underscores the value of visiting the facility, speaking with multiple staff and residents, reviewing current care plans, and asking direct questions about therapy frequency, medication management, response times, and how personal belongings are protected. It also serves as a reminder that a facility's outward appearance and one-off positive moments do not always capture the day-to-day realities faced by residents and families.

    Features

    Housing

    • 104 resident community capacity 104 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Haven Of Lake Havasu in Tucson, AZ is a skilled nursing facility that offers a range of care services for seniors. This community provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Residents with diabetes can benefit from specialized care and meal preparation.

    The community boasts a variety of amenities designed to enhance the quality of life for residents. A beauty salon is available on-site for those who want to pamper themselves, while a fully furnished dining room offers restaurant-style meals to enjoy. There are also two cafes nearby, providing additional dining options.

    For leisure and entertainment, residents can take advantage of the gaming room or small library for some quiet reading time. The fitness room and wellness center cater to those who want to stay active and maintain their physical well-being. Planned day trips and scheduled daily activities ensure that there is always something engaging happening within the community.

    Transportation arrangements are available for residents who need to go out for appointments or errands. Additionally, community-operated transportation services are provided. Wi-Fi/high-speed internet access enables residents to stay connected with loved ones or pursue personal interests online.

    Haven Of Lake Havasu is conveniently located near various amenities including parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to essential services and recreational opportunities.

    Overall, Haven Of Lake Havasu offers a comfortable and supportive environment where seniors can receive the care they need while enjoying an array of amenities and engaging activities within the community and nearby areas in Tucson.

    Nearby Places of Interest

    Transportation

    • Budget Truck Rental (0.2 miles)
    • Statewide Express (1.3 miles)
    • The Zipserv delivery (2.4 miles)
    • River Express 24 hour Taxi and Shuttle (2.4 miles)
    • Amore' Shuttle & Sedan Service (2.5 miles)
    • Elite VIP Shuttle (3 miles)

    Restaurants

    • Panarelli's Italian Subs (0.2 miles)
    • R Bar and Grill Lake Havasu (0.8 miles)
    • Nikos At R Bar (0.8 miles)
    • Megan and Erik's Water and Ice (1 miles)
    • Krispy Krunchy Chicken (1.3 miles)
    • Tavern 95 (1.4 miles)
    • The Gin Mill (2.1 miles)

    Places of Worship

    • Lamb Of God (0.4 miles)
    • Lamb of God Lutheran Church (0.4 miles)
    • Oro Grande Church of Christ (1.7 miles)
    • Community Presbyterian Church (ECO) (1.9 miles)
    • Our Lady of the Lake Catholic School (2.2 miles)
    • Lake Havasu Center For Spiritual (2.4 miles)
    • Unity Of Lake Havasu (2.4 miles)

    Pharmacies

    • Basha's # 116 United Drugs (1 miles)
    • Bashas' Pharmacy (1 miles)
    • Smith's Food & Drug (2.3 miles)
    • Albertsons Pharmacy (2.8 miles)

    Cafes

    • The Human Bean (1.7 miles)
    • Starbucks (3 miles)

    Parks

    • Jack Hardie Park (1.9 miles)
    • Tinnell Memorial Sports Park (2.6 miles)
    • Rob Dyrdek Skate Park (2.7 miles)
    • Wheeler Park (3 miles)

    Physicians

    • Lake Havasu Family Eye Care (2.1 miles)
    • Lake Havasu OB/GYN Care (2.5 miles)
    • Lake Havasu OB/GYN Care: Kevin Hooker, MD (2.5 miles)
    • Dr Megan Wiese OB/GYN (2.5 miles)
    • Cornerstone Family Healthcare (2.5 miles)
    • Lakeside Heart And Vascular Center (2.6 miles)
    • Orthopedic Innovations (2.6 miles)

    Theaters

    • Movies Havasu (2.9 miles)

    Hospitals

    • Havasu Surgery Center (3 miles)
    • Havasu Emergency Hospital (3.1 miles)

    Frequently Asked Questions

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