Haven Of Lake Havasu in Tucson, AZ

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  • Interior

    A minimalist living room with dark sofas, wooden flooring, and wall art.

  • Decor

    A minimalist living room featuring a white bookshelf and matching chairs with a ceiling fan overhead.

  • Building

    Entrance of a healthcare facility with signage, surrounded by trees.

  • Bedroom

    A minimalist hospital room featuring a single bed with light blue bedding.

  • Windows

    A modern meeting room with tables, chairs, and a television.

  • Landscaping

    A backyard with a putting green on a sunny day, featuring a house and palm tree.

Haven Of Lake Havasu in Tucson, AZ

2781 Osborne Drive, Tucson, AZ 86406

For more information about senior living options: (844) 490-3973

3.7 from 64 reviews
5 stars
34
4 stars
10
3 stars
3
2 stars
3
1 stars
14

Assisted Living Skilled Nursing Facility

Overall Review of Haven Of Lake Havasu

Pros

  • pro The staff are excellent, wonderful, and caring.
  • pro The facility is very clean and inviting.
  • pro The nurses and CNAs are friendly, attentive, and provide good care.
  • pro Therapy programs help residents progress and improve.
  • pro The food is well prepared and the dining experience is positive.
  • pro Haven Health is described as one of the nicest skilled nursing facilities in the area.
  • pro The staff are loving, kind, and treat residents like family.
  • pro The facility hosts welcoming community events and maintains a warm atmosphere.

Cons

  • pro The facility is described as the worst nursing home and rehab facility in Mohave County.
  • pro Haven of Havasu is characterized by former patients as a scary place.
  • pro The staff are rude and condescending, with reports that the maintenance man delivers meals to residents' rooms.
  • pro The care provided to patients needing physical therapy is minimal.
  • pro The facility is accused of being chronically short-staffed and poorly managed, with leadership that doesn't care.
  • pro The food is often served cold or unappealing, resembling TV dinners.
  • pro Personal belongings are frequently lost or mishandled, causing distress to families.
  • pro There are persistent communication failures; many calls go unanswered and families struggle to reach staff.
  • pro The nursing staff are described as lazy with attitudes that lack compassion.
  • pro There are concerns about overmedication and aggressive or inappropriate medication practices.
  • pro A disturbing incident involved wheeling a resident out during a visit, which families found shocking and disrespectful.
  • pro Several reviewers urge not to send loved ones to this facility, with statements like "Never send a family member here" or "Do not do it."

Review

Haven Of Lake Havasu is best suited for families that want a clean, welcoming environment with a core of genuinely caring staff and rehabilitation that can advance a resident's function when staffing is reliable. The strongest value shows up for those who can stay actively involved in care planning and push for consistent nurse and therapy attention. Residents who respond well to warm interactions from CNAs, nurses, and therapists, and who can participate in structured rehab, tend to experience the most meaningful progress. In short, this community rewards families who advocate and monitor, rather than passively accept every shift's routine.

At the same time, a significant portion of experiences signal that alternatives should be considered for some families. Repeated concerns about understaffing and high turnover translate into long wait times for care, inconsistent communication, and frustration around bedside responsiveness. Accusations of overmedication, stressed staff, and lapses in basic care - alongside reports of meals arriving cold and a history of lost belongings - create a risk profile that many families will want to avoid if predictability and constant attentiveness are nonnegotiable. A few reviews describe the setting as unsafe or "scary," reminding that not every shift delivers reliable peace of mind.

The facility's strongest positives - cleanliness, an able rehabilitation department, and consistently compassionate moments from some nurses and therapists - do provide real counterweight to the downsides, but they do not erase them. Positive experiences frequently highlight attentive CNAs, dedicated therapy teams, and staff who treat patients with genuine warmth, sometimes describing care as feeling almost like family. When therapy sessions are robust and patients see tangible gains, families praise progress and the facility's potential. Those bright spots matter, especially for short-term rehab or post-surgical recovery, yet they depend heavily on staffing stability and coordinated communication.

The most troubling themes center on understaffing, delays in basic care, and mixed quality of daily operations. One reviewer cites a 65% short-staffing gap, with nurses stretched thin enough to perform non-clinical tasks while critical needs go unmet. Other accounts describe meals that arrive cold, medication decisions that seem misaligned with a patient's plan, and repeated complaints about lost clothing or personal items. Disturbing anecdotes - such as the sight of a deceased resident wheeled through a lobby and concerns about overmedication - underscore real safety and dignity concerns that cannot be ignored. While many stories end on a positive note, the minority of loud, persistent negative experiences strongly color the overall impression.

Ultimately, the pros can offset the cons for families who prioritize warmth, clean facilities, and credible rehab when coupled with vigilant advocacy. For others, the risks - notably staffing instability, inconsistent care, and the potential for communication gaps - are enough to push toward alternatives in the region. Prospective residents should enter with clear expectations: this is a place that can deliver excellent bedside care and meaningful therapy, but only if sufficient staff are consistently available and care plans are actively managed and communicated. Without that backbone, the negatives can overshadow the positives.

Practical next steps for families considering Haven include scheduling a detailed tour with administrators, asking for current nurse-to-patient ratios and the therapy schedule, and talking directly with current residents about daily responsiveness and meal quality. Request to review the latest state survey results and any corrective action plans, and inquire about the facility's approach to personal belongings and incident reporting. Have a candid discussion about the plan for ongoing advocacy, designate a point person, and prepare a backup option in case staffing or care gaps arise. In a community with strong potential but notable inconsistencies, choosing Haven should come with a firm commitment to active oversight and a willingness to switch courses if care does not meet expectations.

Features

Housing

  • 104 resident community capacity 104 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Haven Of Lake Havasu in Tucson, AZ is a skilled nursing facility that offers a range of care services for seniors. This community provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Residents with diabetes can benefit from specialized care and meal preparation.

The community boasts a variety of amenities designed to enhance the quality of life for residents. A beauty salon is available on-site for those who want to pamper themselves, while a fully furnished dining room offers restaurant-style meals to enjoy. There are also two cafes nearby, providing additional dining options.

For leisure and entertainment, residents can take advantage of the gaming room or small library for some quiet reading time. The fitness room and wellness center cater to those who want to stay active and maintain their physical well-being. Planned day trips and scheduled daily activities ensure that there is always something engaging happening within the community.

Transportation arrangements are available for residents who need to go out for appointments or errands. Additionally, community-operated transportation services are provided. Wi-Fi/high-speed internet access enables residents to stay connected with loved ones or pursue personal interests online.

Haven Of Lake Havasu is conveniently located near various amenities including parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to essential services and recreational opportunities.

Overall, Haven Of Lake Havasu offers a comfortable and supportive environment where seniors can receive the care they need while enjoying an array of amenities and engaging activities within the community and nearby areas in Tucson.

Nearby Places of Interest

Transportation

  • Budget Truck Rental (0.2 miles)
  • Statewide Express (1.3 miles)
  • The Zipserv delivery (2.4 miles)
  • River Express 24 hour Taxi and Shuttle (2.4 miles)
  • Amore' Shuttle & Sedan Service (2.5 miles)
  • Elite VIP Shuttle (3 miles)

Restaurants

  • Panarelli's Italian Subs (0.2 miles)
  • R Bar and Grill Lake Havasu (0.8 miles)
  • Nikos At R Bar (0.8 miles)
  • Megan and Erik's Water and Ice (1 miles)
  • Krispy Krunchy Chicken (1.3 miles)
  • Tavern 95 (1.4 miles)
  • The Gin Mill (2.1 miles)

Places of Worship

  • Lamb Of God (0.4 miles)
  • Lamb of God Lutheran Church (0.4 miles)
  • Oro Grande Church of Christ (1.7 miles)
  • Community Presbyterian Church (ECO) (1.9 miles)
  • Our Lady of the Lake Catholic School (2.2 miles)
  • Lake Havasu Center For Spiritual (2.4 miles)
  • Unity Of Lake Havasu (2.4 miles)

Pharmacies

  • Basha's # 116 United Drugs (1 miles)
  • Bashas' Pharmacy (1 miles)
  • Smith's Food & Drug (2.3 miles)
  • Albertsons Pharmacy (2.8 miles)

Cafes

  • The Human Bean (1.7 miles)
  • Starbucks (3 miles)

Parks

  • Jack Hardie Park (1.9 miles)
  • Tinnell Memorial Sports Park (2.6 miles)
  • Rob Dyrdek Skate Park (2.7 miles)
  • Wheeler Park (3 miles)

Physicians

  • Lake Havasu Family Eye Care (2.1 miles)
  • Lake Havasu OB/GYN Care (2.5 miles)
  • Lake Havasu OB/GYN Care: Kevin Hooker, MD (2.5 miles)
  • Dr Megan Wiese OB/GYN (2.5 miles)
  • Cornerstone Family Healthcare (2.5 miles)
  • Lakeside Heart And Vascular Center (2.6 miles)
  • Orthopedic Innovations (2.6 miles)

Theaters

  • Movies Havasu (2.9 miles)

Hospitals

  • Havasu Surgery Center (3 miles)
  • Havasu Emergency Hospital (3.1 miles)

Frequently Asked Questions

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