SunHaven Assisted Living - South
Save2731 S Jamaica Boulevard, Lake Havasu City, AZ 86406
For more information about senior living options: (844) 490-3973
SunHaven Assisted Living - South offers competitive pricing for its services, making it a compelling option for those seeking assisted living within Mohave County and the broader Arizona state. With semi-private rooms priced at $2,500 per month, SunHaven stands out significantly against the county average of $3,664 and the state average of $2,820. Similarly, their studio accommodations are available for $2,900 monthly, which is notably lower than both the county's pricing of $3,364 and Arizona's statewide average of $3,829. For 1-bedroom units, SunHaven maintains this trend with a rate of $2,900 that again undercuts the local and state averages of $3,673 and $3,532 respectively. This positioning not only enhances affordability but also underscores SunHaven's commitment to providing quality care without compromising on comfort or community engagement.
| Floor plans | SunHaven Assisted Living - South | Mohave County | Arizona |
|---|---|---|---|
| Semi-Private | $2,500 | $3,664 | $2,820 |
| Studio | $2,900 | $3,364 | $3,829 |
| 1 Bedroom | $2,900 | $3,673 | $3,532 |
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The collection of reviews about Haven of Havasu and Haven Health in Lake Havasu City reveals a strikingly varied set of experiences. On one end of the spectrum are accounts of caring, attentive, and genuinely supportive staff who create a clean, welcoming environment where family members feel cared for and residents seem to make real progress. On the opposite end are stories of frustration, distress, and alarm - reports of rude or stressed staff, concerning care practices, gaps in therapy, and unsettling incidents that left families worried about safety and dignity. Taken together, the opinions form a complex mosaic rather than a single, uniform picture.
Several reviewers describe Haven as a place staffed by exceptionally caring individuals. They use adjectives like excellent, wonderful, exceptional, and caring to describe the team, especially the nursing and aide staff. Some families point to specific positives: a clean facility, friendly and empathetic treatment, and therapists who helped residents regain function. A number of comments highlight moments when staff felt like family - personal, compassionate interactions that went beyond routine tasks. One reviewer even cited a medical professional praising the staff's overall dedication and the facility's cleanliness, noting that the people there were courteous and supportive through their stay. In some accounts, therapy and rehabilitation were meaningful, with residents reporting progress and positive interactions with therapists and activity directors who were engaging and improving weekly.
However, a substantial portion of the feedback paints Haven in a very different light. Multiple reviewers describe staff as rude, condescending, or overwhelmed, with some attributing this to staffing challenges or high patient loads. One strongly worded warning urges others not to send a family member there, claiming a "scary place" reputation that is well-known among local assisted-living facilities. Complaints include overmedication, penny-pinching, and a sense that patients are sometimes kept in the facility longer than necessary, potentially to maximize bed utilization. Several reviews report loud or disruptive nights - door slamming and other disturbances - that interfere with residents' rest. A common thread is concern about whether residents receive timely, attentive care, with assertions of slow responses to requests, and some anecdotes about missing personal belongings or clothes, which compound the sense of insecurity for families.
Specific, memorable incidents contribute to the darker portrait. One reviewer described a situation in which an ill resident was wheeled out for family to see, covered with a red velvet blanket, a scene described as shocking and disrespectful to the deceased and their families. Others recounted ambulance traffic into the facility multiple times a day, suggesting that the patient population may be medically unstable or that throughput pressures are affecting care. Another account cites a nurse by name, criticizing a particular caregiver's bedside manner, and recounts refusals to perform routine tasks like blood sugar checks or timely administration of medications. There are also reports of lost personal items - clothes and dentures - which understandably heighten anxiety for families. A separate account highlights the distress of witnessing a patient's belongings being mishandled or lost during a room change.
The quality and delivery of therapy are frequent flashpoints. Some reviewers feel that physical therapy is insufficient to meet needs, describing short, sporadic sessions across the week and suggesting that therapy may be constrained by insurance policies or staffing realities. By contrast, other reviews acknowledge tangible progress and helpful rehabilitation experiences, with several residents praising the rehabilitation department and noting improvements in mobility or independence. The inconsistency between those experiences - where some residents thrive under therapy while others feel neglected or under-visited by therapy staff - adds to the sense that care quality may vary widely by shift, therapist, and individual circumstance.
Beyond care and therapy, the physical environment and daily routine are also debated. Several critics mention a facility that, on the surface, appears clean, modern, and well-maintained, with amenities like individual TVs and comfortable common areas. Yet reviewers point out practical drawbacks: double occupancy rooms can feel crowded, beds are described as rock-hard, and even the best-kept spaces can feel clinical or impersonal during long days of confinement. There are odd, brighter notes too - positive mentions of an adoption event hosted by Haven Health staff, which painted the facility as community-driven and friendly toward animals and local causes. These moments of community engagement stand in contrast to the more sobering reviews about patient care and safety, underscoring the inconsistent experiences people report.
Personal anecdotes from families drive home the emotional stakes of choosing a care facility. Some residents or loved ones recount gratitude for compassionate support during difficult health events, such as recovering from surgery or receiving steady daily care. In other pieces, loved ones describe stress and disappointment: concerns about timely med administration, repositioning of immobile residents, and the feeling that crucial notes about a patient's needs were delayed or not fully communicated to family members. There are also poignant reminders of the human side of long-term care - moments when families trust the staff to care for someone they love, and moments when that trust is shaken by events such as missing items, deteriorating conditions, or perceptions of disrespect.
Taken together, these reviews present Haven as a facility with real strengths and undeniable flaws. Some residents and families report kindness, attentiveness, cleanliness, and meaningful progress, while others recount encounters with staff who appear overwhelmed, inconsistent, or inattentive, along with fears about safety, dignity, and the overall standard of care. The picture that emerges is not a simple verdict but a cautionary tale about the importance of diligent, ongoing due diligence when considering this facility. Prospective families are well-advised to visit in person, speak with multiple staff members across shifts, inquire about therapy schedules and staffing ratios, review up-to-date state inspections and complaints, and ask direct questions about room configurations, medication practices, and how the facility handles emergencies and end-of-life or high-need scenarios. In a setting where experiences can swing so widely, informed, hands-on assessment is essential to determine whether Haven is the right fit for a loved one.
SunHaven Assisted Living - South is a premier assisted living community located in the beautiful city of Lake Havasu City, AZ. We offer a specialized Day Program that provides comprehensive care and support for seniors who require assistance during the daytime hours.
Our community boasts a wide range of amenities designed to enhance the quality of life for our residents. These include luxurious bath tubs for relaxation and comfort, devotional services held off-site to cater to different spiritual needs, indoor and outdoor common areas for socialization and recreation, as well as a refreshing swimming pool and hot tub where residents can enjoy leisurely swims or soothing hydrotherapy.
At SunHaven Assisted Living - South, we prioritize the well-being of our residents. Our dedicated team of caregivers is trained to provide exceptional care services such as diabetic care management, assistance with incontinence, and medication management to ensure that each resident's health needs are met with utmost professionalism and compassion.
Dining at our community is an enjoyable experience as we provide delicious meals that are nutritionally balanced. We also offer vegetarian options to cater to specific dietary preferences or restrictions.
We understand the importance of staying engaged and active, which is why we offer various activities including devotional activities held offsite. Additionally, we are conveniently surrounded by two cafes, four parks, four pharmacies, 38 physicians' offices, 32 restaurants, six transportation options, 11 places of worship, one theater nearby, and two hospitals nearby for easy access to additional services or entertainment.
At SunHaven Assisted Living - South in Lake Havasu City, AZ, we strive to provide a comfortable and enriching environment where seniors can thrive. Come visit us today to experience our exceptional care firsthand.
This area of Lake Havasu City, Arizona offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With a selection of restaurants nearby such as Krispy Krunchy Chicken and Panarelli's Italian Subs, residents can enjoy delicious meals without having to travel far. There are also several places of worship in the vicinity, including Lamb of God Lutheran Church and Community Presbyterian Church, providing opportunities for spiritual fulfillment. Transportation options like Budget Truck Rental and River Express Taxi offer easy access to get around town. Additionally, there are physicians, pharmacies, and healthcare facilities close by such as Lake Havasu Family Eye Care and Lakeside Heart And Vascular Center for medical needs. For recreation, parks like Jack Hardie Park and Tinnell Memorial Sports Park provide outdoor spaces for leisurely activities. Overall, this part of Lake Havasu City offers a well-rounded community with essential services that would be beneficial for seniors looking to settle down in the area.
SunHaven Assisted Living - South offers competitive pricing for its services, making it a compelling option for those seeking assisted living within Mohave County and the broader Arizona state. With semi-private rooms priced at $2,500 per month, SunHaven stands out significantly against the county average of $3,664 and the state average of $2,820. Similarly, their studio accommodations are available for $2,900 monthly, which is notably lower than both the county's pricing of $3,364 and Arizona's statewide average of $3,829. For 1-bedroom units, SunHaven maintains this trend with a rate of $2,900 that again undercuts the local and state averages of $3,673 and $3,532 respectively. This positioning not only enhances affordability but also underscores SunHaven's commitment to providing quality care without compromising on comfort or community engagement.
SunHaven Assisted Living - South is located at 2731 S Jamaica Boulevard, Lake Havasu City, AZ 86406 in Mohave County, Arizona
SunHaven Assisted Living - South on seniors.fyi includes 8 photos including images showing bedroom, living room, interior, windows, artwork, window blinds, architecture, building, and more.
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