SunHaven Assisted Living - South

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  • Interior

    Spacious living room with comfortable seating and stylish decor.
  • Living Room

    A spacious living room with comfortable sofas and a central table, beautifully lit by natural light through multiple windows.
  • Building

    A modern residential building with a sign labeled 'Sun Haven'.
  • Bedroom

    A cozy bedroom with a single bed, a window allowing natural light, and a dresser.
  • Lighting

    Spacious interior with comfortable seating and artwork on the walls.
  • Artwork

    A cozy bedroom featuring a single bed, a nightstand with a lamp, artwork on the walls, and an upholstered chair near the window.

SunHaven Assisted Living - South

2731 S Jamaica Boulevard, Lake Havasu City, AZ 86406

For more information about senior living options: (844) 490-3973

3.7 from 64 reviews
5 stars
34
4 stars
10
3 stars
3
2 stars
3
1 stars
14

Assisted Living Day Program

SunHaven Assisted Living - South Costs & Pricing

SunHaven Assisted Living - South offers competitive pricing for its services, making it a compelling option for those seeking assisted living within Mohave County and the broader Arizona state. With semi-private rooms priced at $2,500 per month, SunHaven stands out significantly against the county average of $3,664 and the state average of $2,820. Similarly, their studio accommodations are available for $2,900 monthly, which is notably lower than both the county's pricing of $3,364 and Arizona's statewide average of $3,829. For 1-bedroom units, SunHaven maintains this trend with a rate of $2,900 that again undercuts the local and state averages of $3,673 and $3,532 respectively. This positioning not only enhances affordability but also underscores SunHaven's commitment to providing quality care without compromising on comfort or community engagement.

Floor plansSunHaven Assisted Living - SouthMohave CountyArizona
Semi-Private$2,500$3,664$2,820
Studio$2,900$3,364$3,829
1 Bedroom$2,900$3,673$3,532

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    Overall Review of SunHaven Assisted Living - South

    Pros

    • pro The reviewer praised Haven Health's staff as excellent, wonderful, exceptional, and caring.
    • pro The reviewer said the staff were friendly and very helpful.
    • pro The reviewer noted that the husband received excellent care and the facility was extremely clean with attentive, kind nursing staff.
    • pro The reviewer stated that all nurses and staff have been great and there are no complaints or regrets about the facility.
    • pro The reviewer highlighted that the staff are wonderful, therapy has helped patients progress, and the food is among the best.
    • pro Haven Health was described as a very nice, clean, and inviting place, and the reviewer would recommend it.
    • pro The care for a spouse recovering from surgery was described as beyond excellent, with courteous, caring, and empathetic staff who felt like family.

    Cons

    • pro Haven of Havasu is described as the worst nursing home/rehab facility in Mohave County.
    • pro The staff is described as rude and condescending.
    • pro The maintenance man delivers meals and should not be in the patient's room.
    • pro Several former patients call Haven a "scary place."
    • pro The facility has long-standing state complaints, with allegations of penny-pinching and overmedication, especially narcotics.
    • pro The kitchen serves processed food and meals are often served cold or lukewarm.
    • pro Physical therapy is minimal, with residents receiving only brief, infrequent sessions.
    • pro The nursing staff is viewed as subpar, with intolerable attitudes and, in some cases, dangerous conduct; some nurses reportedly refuse needed care.
    • pro Personal belongings, including clothes and dentures, have been lost or mishandled; ashes of a relative were reportedly lost.
    • pro There was an incident where a deceased resident was wheeled out in view of families, which was shocking and disrespectful.

    Review

    The collection of reviews about Haven of Havasu and Haven Health in Lake Havasu City reveals a strikingly varied set of experiences. On one end of the spectrum are accounts of caring, attentive, and genuinely supportive staff who create a clean, welcoming environment where family members feel cared for and residents seem to make real progress. On the opposite end are stories of frustration, distress, and alarm - reports of rude or stressed staff, concerning care practices, gaps in therapy, and unsettling incidents that left families worried about safety and dignity. Taken together, the opinions form a complex mosaic rather than a single, uniform picture.

    Several reviewers describe Haven as a place staffed by exceptionally caring individuals. They use adjectives like excellent, wonderful, exceptional, and caring to describe the team, especially the nursing and aide staff. Some families point to specific positives: a clean facility, friendly and empathetic treatment, and therapists who helped residents regain function. A number of comments highlight moments when staff felt like family - personal, compassionate interactions that went beyond routine tasks. One reviewer even cited a medical professional praising the staff's overall dedication and the facility's cleanliness, noting that the people there were courteous and supportive through their stay. In some accounts, therapy and rehabilitation were meaningful, with residents reporting progress and positive interactions with therapists and activity directors who were engaging and improving weekly.

    However, a substantial portion of the feedback paints Haven in a very different light. Multiple reviewers describe staff as rude, condescending, or overwhelmed, with some attributing this to staffing challenges or high patient loads. One strongly worded warning urges others not to send a family member there, claiming a "scary place" reputation that is well-known among local assisted-living facilities. Complaints include overmedication, penny-pinching, and a sense that patients are sometimes kept in the facility longer than necessary, potentially to maximize bed utilization. Several reviews report loud or disruptive nights - door slamming and other disturbances - that interfere with residents' rest. A common thread is concern about whether residents receive timely, attentive care, with assertions of slow responses to requests, and some anecdotes about missing personal belongings or clothes, which compound the sense of insecurity for families.

    Specific, memorable incidents contribute to the darker portrait. One reviewer described a situation in which an ill resident was wheeled out for family to see, covered with a red velvet blanket, a scene described as shocking and disrespectful to the deceased and their families. Others recounted ambulance traffic into the facility multiple times a day, suggesting that the patient population may be medically unstable or that throughput pressures are affecting care. Another account cites a nurse by name, criticizing a particular caregiver's bedside manner, and recounts refusals to perform routine tasks like blood sugar checks or timely administration of medications. There are also reports of lost personal items - clothes and dentures - which understandably heighten anxiety for families. A separate account highlights the distress of witnessing a patient's belongings being mishandled or lost during a room change.

    The quality and delivery of therapy are frequent flashpoints. Some reviewers feel that physical therapy is insufficient to meet needs, describing short, sporadic sessions across the week and suggesting that therapy may be constrained by insurance policies or staffing realities. By contrast, other reviews acknowledge tangible progress and helpful rehabilitation experiences, with several residents praising the rehabilitation department and noting improvements in mobility or independence. The inconsistency between those experiences - where some residents thrive under therapy while others feel neglected or under-visited by therapy staff - adds to the sense that care quality may vary widely by shift, therapist, and individual circumstance.

    Beyond care and therapy, the physical environment and daily routine are also debated. Several critics mention a facility that, on the surface, appears clean, modern, and well-maintained, with amenities like individual TVs and comfortable common areas. Yet reviewers point out practical drawbacks: double occupancy rooms can feel crowded, beds are described as rock-hard, and even the best-kept spaces can feel clinical or impersonal during long days of confinement. There are odd, brighter notes too - positive mentions of an adoption event hosted by Haven Health staff, which painted the facility as community-driven and friendly toward animals and local causes. These moments of community engagement stand in contrast to the more sobering reviews about patient care and safety, underscoring the inconsistent experiences people report.

    Personal anecdotes from families drive home the emotional stakes of choosing a care facility. Some residents or loved ones recount gratitude for compassionate support during difficult health events, such as recovering from surgery or receiving steady daily care. In other pieces, loved ones describe stress and disappointment: concerns about timely med administration, repositioning of immobile residents, and the feeling that crucial notes about a patient's needs were delayed or not fully communicated to family members. There are also poignant reminders of the human side of long-term care - moments when families trust the staff to care for someone they love, and moments when that trust is shaken by events such as missing items, deteriorating conditions, or perceptions of disrespect.

    Taken together, these reviews present Haven as a facility with real strengths and undeniable flaws. Some residents and families report kindness, attentiveness, cleanliness, and meaningful progress, while others recount encounters with staff who appear overwhelmed, inconsistent, or inattentive, along with fears about safety, dignity, and the overall standard of care. The picture that emerges is not a simple verdict but a cautionary tale about the importance of diligent, ongoing due diligence when considering this facility. Prospective families are well-advised to visit in person, speak with multiple staff members across shifts, inquire about therapy schedules and staffing ratios, review up-to-date state inspections and complaints, and ask direct questions about room configurations, medication practices, and how the facility handles emergencies and end-of-life or high-need scenarios. In a setting where experiences can swing so widely, informed, hands-on assessment is essential to determine whether Haven is the right fit for a loved one.

    Features

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Day Program Day ProgramDay programs are important for seniors because they provide a safe and supportive environment where older adults can socialize, engage in activities, receive assistance with daily tasks, and access valuable resources and services. These programs help prevent isolation and loneliness, promote mental and physical well-being, and offer a sense of purpose and community for seniors.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
    • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
    • Swimming pool / hot tub Swimming pool / hot tubSwimming pools and hot tubs are important for seniors as they provide a safe and enjoyable way to stay active, improve mobility, reduce joint pain, and promote relaxation. Regular use of these amenities can contribute to overall well-being and quality of life for older adults living in senior communities.
    • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

    Care Services

    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

    Dining

    • Kosher KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

    Description

    SunHaven Assisted Living - South is a premier assisted living community located in the beautiful city of Lake Havasu City, AZ. We offer a specialized Day Program that provides comprehensive care and support for seniors who require assistance during the daytime hours.

    Our community boasts a wide range of amenities designed to enhance the quality of life for our residents. These include luxurious bath tubs for relaxation and comfort, devotional services held off-site to cater to different spiritual needs, indoor and outdoor common areas for socialization and recreation, as well as a refreshing swimming pool and hot tub where residents can enjoy leisurely swims or soothing hydrotherapy.

    At SunHaven Assisted Living - South, we prioritize the well-being of our residents. Our dedicated team of caregivers is trained to provide exceptional care services such as diabetic care management, assistance with incontinence, and medication management to ensure that each resident's health needs are met with utmost professionalism and compassion.

    Dining at our community is an enjoyable experience as we provide delicious meals that are nutritionally balanced. We also offer vegetarian options to cater to specific dietary preferences or restrictions.

    We understand the importance of staying engaged and active, which is why we offer various activities including devotional activities held offsite. Additionally, we are conveniently surrounded by two cafes, four parks, four pharmacies, 38 physicians' offices, 32 restaurants, six transportation options, 11 places of worship, one theater nearby, and two hospitals nearby for easy access to additional services or entertainment.

    At SunHaven Assisted Living - South in Lake Havasu City, AZ, we strive to provide a comfortable and enriching environment where seniors can thrive. Come visit us today to experience our exceptional care firsthand.

    Nearby Places of Interest

    This area of Lake Havasu City, Arizona offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With a selection of restaurants nearby such as Krispy Krunchy Chicken and Panarelli's Italian Subs, residents can enjoy delicious meals without having to travel far. There are also several places of worship in the vicinity, including Lamb of God Lutheran Church and Community Presbyterian Church, providing opportunities for spiritual fulfillment. Transportation options like Budget Truck Rental and River Express Taxi offer easy access to get around town. Additionally, there are physicians, pharmacies, and healthcare facilities close by such as Lake Havasu Family Eye Care and Lakeside Heart And Vascular Center for medical needs. For recreation, parks like Jack Hardie Park and Tinnell Memorial Sports Park provide outdoor spaces for leisurely activities. Overall, this part of Lake Havasu City offers a well-rounded community with essential services that would be beneficial for seniors looking to settle down in the area.

    Restaurants

    • Krispy Krunchy Chicken (0.5 miles)
    • Panarelli's Italian Subs (0.8 miles)
    • Nikos At R Bar (1.2 miles)
    • R Bar and Grill Lake Havasu (1.2 miles)
    • The Gin Mill (1.3 miles)
    • Water and Ice (1.4 miles)
    • Megan and Erik's Water and Ice (1.4 miles)

    Places of Worship

    • Lamb of God Lutheran Church (0.6 miles)
    • Lamb Of God (0.7 miles)
    • Community Presbyterian Church (ECO) (1.4 miles)
    • Our Lady of the Lake Catholic School (1.5 miles)
    • Lake Havasu Center For Spiritual (1.6 miles)
    • Hilltop Community Church (1.7 miles)
    • Unity Of Lake Havasu (1.7 miles)

    Transportation

    • Budget Truck Rental (1 miles)
    • The Zipserv delivery (1.6 miles)
    • River Express 24 hour Taxi and Shuttle (1.6 miles)
    • Statewide Express (1.7 miles)
    • Amore' Shuttle & Sedan Service (1.8 miles)
    • Elite VIP Shuttle (2.3 miles)

    Parks

    • Jack Hardie Park (1 miles)
    • Tinnell Memorial Sports Park (2.1 miles)
    • Wheeler Park (2.2 miles)
    • Rob Dyrdek Skate Park (2.2 miles)

    Physicians

    • Lake Havasu Family Eye Care (1.3 miles)
    • Lake Havasu OB/GYN Care: Kevin Hooker, MD (1.7 miles)
    • Lake Havasu OB/GYN Care (1.7 miles)
    • Dr Megan Wiese OB/GYN (1.7 miles)
    • Cornerstone Family Healthcare (1.7 miles)
    • Lakeside Heart And Vascular Center (1.8 miles)
    • North Country HealthCare - Lake Havasu City (1.9 miles)

    Pharmacies

    • Basha's # 116 United Drugs (1.4 miles)
    • Bashas' Pharmacy (1.4 miles)
    • Smith's Food & Drug (1.4 miles)
    • Albertsons Pharmacy (2 miles)

    Cafes

    • The Human Bean (2.3 miles)
    • Starbucks (2.4 miles)

    Theaters

    • Movies Havasu (2.3 miles)

    Hospitals

    • Havasu Surgery Center (2.3 miles)
    • Havasu Emergency Hospital (2.4 miles)

    Frequently Asked Questions

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