16345 West Roosevelt Street, Goodyear, AZ 85338
For more information about senior living options: (866) 208-4318
Overall Review of Amazing Care
Pros
The community is great.- The support staff is wonderful.
- They take Alltech for the residents.
- The place is very clean.
- The staff are always welcoming and nice.
- The caregivers are very nice and caring.
- The rooms are very nice and personal.
- The father was happy there.
- All the staff were friendly.
- There were no complaints.
Cons
A reviewer described the owner as a crook who remains in business.- A reviewer claimed a breach of contract, with no prorated refund after terminating the agreement for the 94-year-old father.
- A reviewer alleged the owner charged $916 for fabricated expenses related to the father's stay.
- A reviewer asserted the facility quickly moved the father to hospice and would not take him back.
- A reviewer stated there were not enough staff to adequately care for residents.
Review
Amazing Care in Goodyear is best suited for families seeking a warm, home-like atmosphere where staff are attentive and promises tend to be kept. It fits seniors who value clean, comfortable rooms and straightforward routines, and who appreciate a community that emphasizes friendliness and personal connections over clinical heft. The setting works well for residents who enjoy socializing in a small, intimate environment, with caregivers who remember names and preferences, and for families that want clear, consistent communication about care plans and daily schedules. The combination of tidy spaces, personal rooms, and occasional resident activities creates the sense of a true home rather than a sterile facility.
Decision makers should note this may not be the right fit for those needing intensive medical oversight, around-the-clock nursing, or highly structured memory care. One review raises a serious red flag about billing integrity and contract handling, suggesting the possibility of disputes that could complicate finances during a loved one’s decline. Additionally, there is a sense from other comments that staffing levels struggle to keep up with needs at times, which could affect response times and individualized attention. Families that demand rigorous transparency and a highly predictable staffing model should consider alternatives.
Among the positives, staff are repeatedly described as wonderful, welcoming, and caring. The facility is consistently noted as very clean, with rooms that feel personal and well-maintained. Residents benefit from a home-like atmosphere, with caregivers who follow through on commitments and social activities several times a week. The combination of a tidy, personalized environment and supportive staff creates dependable day-to-day stability for many residents and can ease transitions for families seeking assurance that their loved ones are treated with respect and kindness. The ability to accommodate Alltech for residents is another practical point for those who value a medically supervised supplement program within a small setting.
Yet the most troubling notes concern trust and financial handling. One review alleges a breach of contract and refunds dispute, painting the owner in an unusually negative light and raising questions about costs and termination terms. While this is a single account, it warrants careful scrutiny before committing. In addition, staffing pressures are acknowledged elsewhere, with caregivers described as caring but stretched thin, potentially slowing responses and reducing consistent supervision. These elements do not erase the warmth and quality of day-to-day interactions, but they tilt the balance against those needing constant, high-intensity oversight.
To decide wisely, request a detailed care plan and a transparent pricing schedule, with written terms on refunds, termination, and any nonstandard charges. Visit at different times, meals, shift changes, and evenings, to gauge staffing presence and responsiveness. Meet leadership to understand decision-making, escalation processes, and disaster plans. Check references from other families, particularly those with wander-risk loved ones or short stays, to learn how transitions are handled. If long-term stability and a fully staffed, highly transparent environment are priorities, compare this community with nearby options that offer higher staff ratios or more formal memory-care programming.
Bottom line: Amazing Care can be an excellent fit for seniors who prize warmth, cleanliness, personal attention, and a home-like setting. The staff’s genuine kindness and the tidy, friendly environment often translate into meaningful daily satisfaction for residents who value social connection and predictable routines. But the heavier questions, contract clarity, billing integrity, and the ability to sustain consistent staffing, are not minor. For families with substantial medical needs or strong concerns about financial fairness, exploring alternatives with clearer policies and stronger oversight is prudent. When aligned with the right expectations, this community delivers a compassionate, livable option; for others, it requires careful, cautious navigation.
10 resident community capacity
Assisted Living
Board and Care Home
Respite Care
Activities on-site
Cable or satellite TV
Devotional services off-site
Dining room
Fully furnished
Garden
Housekeeping services
Indoor common areas
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Phoenix Sky Harbor International (23 miles away)
24-hour supervision
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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