Providence Place at Glencroft in Lakeside, AZ

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  • Interior

    A cozy waiting area with brown leather chairs and a potted plant.
  • Decor

    A modern office reception area featuring elevators and a stylish desk.
  • Building

    Entrance sign for Glencroft Center for Modern Aging with surrounding greenery and flowers.
  • Bedroom

    A neatly organized bedroom featuring modern artwork and a cozy atmosphere.
  • Trees

    Entrance sign to a community with well-maintained landscaping and greenery.
  • Landscaping

    Entrance to a building with a pathway and well-maintained landscaping.
  • Lighting

    A well-lit corridor in a healthcare facility with blue walls and multiple doors leading to patient rooms.
  • Garden

    A serene outdoor space featuring wooden benches under lush trees, perfect for relaxation.
  • Outdoor

    A serene garden setting featuring a gazebo, outdoor table, and comfortable seating.
  • Palm Trees

    The Glencroft Center for Rehabilitation, a modern healthcare facility surrounded by palm trees.
  • Exercise Equipment

    A physical therapy room equipped with parallel bars and various exercise machines for rehabilitation.
  • Healthcare

    A well-equipped physical therapy room featuring exercise equipment and therapy bars.

Providence Place at Glencroft in Lakeside, AZ

Information last verified:

8641 North 67th Avenue, Lakeside, AZ 85302

For more information about senior living options: (844) 490-3973

3.3 from 18 reviews
5 stars
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4 stars
0
3 stars
0
2 stars
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1 stars
6

Overall Review of Providence Place at Glencroft

Pros

  • pro The mom loved everyone at the facility.
  • pro The therapists and nurses were caring and professional.
  • pro Nicole was kind, understanding, and patient in explaining the process.
  • pro Lisa the nurse was awesome and looked out for patients’ well-being.
  • pro The facility was clean.
  • pro The staff and residents were wonderful, and the care was beyond professional.
  • pro The CNAs and nurses provided outstanding care.
  • pro Housekeeping, laundry, dining, maintenance, and activities went the extra mile to create a warm, happy home.

Cons

  • pro The facility was described as a very toxic place to work, with management, and there was verbal and physical abuse toward co-workers.
  • pro The employees beat the residents here.
  • pro The care for Alzheimer's patients was incompetent, leading to bed sores after only five days.
  • pro The center failed to call or properly inform the family after admission and did not return calls.
  • pro The staff were uncaring and provided wrong medications, especially during COVID.
  • pro The center lost a resident’s laundry, forcing them to wear a gown home.
  • pro The center discouraged visitors and was described as unacceptable for not allowing contact or visits.

Review

Providence Place at Glencroft in Lakeside is best suited for families seeking a warm, home-like environment with a clear rehabilitation focus and a manageable sense of community. The strongest fit is for residents who will benefit from on-site physical and occupational therapy, where rehab staff, nurses, and a dedicated case manager can provide continuity through a transition into long-term care on the Glencroft campus. Those who thrive in a setting that feels like a close-knit family, with attentive dining and housekeeping teams that notice daily details, may find real comfort here. It works best for seniors who can tolerate some variability in staffing and the schedule, as long as there is someone on hand to advocate for timely care and clear communication.

Pros are concentrated around the caregiving staff and the daily lived experience. Therapists and nurses frequently receive praise for professionalism and genuine concern for residents’ well-being, and a dedicated case worker is noted for guiding families through processes with patience. The CNAs and other frontline staff are described as going the extra mile, with housekeeping, laundry, dining, and activities departments consistently supporting residents so life on campus feels orderly and dignified. Cleanliness and a strong sense of routine reinforce a feeling of safety, while dining is repeatedly highlighted as a standout, meals carry a restaurant-quality rhythm that helps residents feel nourished and socially engaged. The overall atmosphere for many residents is one of belonging, where staff members become familiar faces and trusted allies.

Yet the negative threads are hard to ignore. Multiple accounts describe a toxic management culture that affects morale and the consistency of care. Serious safety concerns appear in some reviews, including cases of bedsores after short respite stays, gaps in communication about a relative’s status, and, in the starkest terms, a death with questions about how information was shared. Other negative signals include medication mix-ups and lost laundry, with families noting that timely updates and responsiveness can vary. The most cautionary notes warn against relying on this center for Alzheimer’s or other memory-care needs that require around-the-clock, highly specialized supervision. Taken together, these reports paint a portrait of risks that can undermine otherwise high-caliber clinical care.

How the positives stack up against the negatives comes down to a practical, risk-aware calculus. For families who can stay actively involved and demand rigorous oversight, requesting regular care conferences, real-time updates, and a clear trouble-escalation path, the resident-centered strengths can carry substantial weight. The rehab-oriented care and staff attentiveness can deliver meaningful gains in function and mood, and the restaurant-quality meals alongside a clean, well-maintained environment contribute to daily life that feels respectful and engaging. However, those gains are fragile if management culture remains tense or if staffing gaps translate into delayed responses or safety lapses. In short, benefits are real but contingent on consistent oversight and a proactive care plan.

Those weighing alternatives should pay close attention to memory-care capabilities and incident transparency. If around-the-clock supervision for dementia-related needs is non-negotiable, exploration of other facilities with proven memory-care track records and robust reporting may be prudent. Prospective families should compare staffing stability, management responsiveness, and documented efforts to prevent bedsores, medication errors, and communication lapses. A thorough, in-person tour that includes conversations with current residents and families, plus a review of incident histories and the facility’s improvement plans, will reveal whether Providence Place can be trusted to deliver durable, compassionate care or whether a more consistently supported option is a wiser investment.

Bottom line: Providence Place at Glencroft offers a compelling blend of rehab-focused care, personal attention, and strong dining and housekeeping, all within a warm community vibe. It is best suited for families who can commit to vigilant oversight and who do not require constant, perfectly reliable memory-support or flawless communication. For those needing unwavering staffing consistency, superior safety records, and fully transparent operations, it is wise to compare alternatives more aggressively. A disciplined, candid evaluation, centered on current staff stability, incident history, and the facility’s concrete plans to address shortcomings, will determine whether Providence Place becomes a trusted home or a signal to continue the search.

Features

Housing

  • 225 resident community capacity 225 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (14 miles away) Phoenix Sky Harbor International (14 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Providence Place at Glencroft in Lakeside, AZ is a vibrant and supportive assisted living community offering various types of care including Independent Living and Memory Care. We strive to provide a comfortable and enriching environment for our residents, ensuring their well-being and happiness.

Our community offers an array of amenities designed to enhance the quality of life for our residents. They can enjoy visiting our beauty salon for spa services or have leisure time watching their favorite shows with cable or satellite TV. Community-operated transportation is available to conveniently take residents where they need to go, while our computer center allows them to stay connected with friends and family. Our dining room offers restaurant-style meals prepared by our experienced chefs, catering to special dietary needs. Housekeeping services keep their living spaces tidy, and private bathrooms provide convenience and privacy.

Residents have access to numerous facilities within our community that promote wellness and engagement. They can stay active in our fitness room or engage in fun activities in the gaming room. Our garden provides a peaceful outdoor space where they can relax and connect with nature. Our small library offers plenty of reading materials for those who enjoy a good book. Telephone services are available for easy communication, and high-speed internet ensures connectivity.

At Providence Place at Glencroft, we prioritize the health and safety of our residents through 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. Medication management is also provided to ensure timely administration. We offer specialized memory care programming for individuals with cognitive impairments.

Our community organizes a wide range of activities designed to foster social interaction and enjoyment. Residents can take advantage of concierge services for any personal requests or information needed. Fitness programs help them maintain an active lifestyle, while planned day trips provide opportunities for exploration outside the community. Resident-run activities encourage engagement and creativity, while scheduled daily activities offer a variety of options suited to individual preferences.

Providence Place at Glencroft is conveniently located near various amenities and services, including cafes, parks, pharmacies, physicians, restaurants, places of worship, and theaters. This enables our residents to easily access additional resources and entertainment options.

Overall, Providence Place at Glencroft is an assisted living community that strives to provide a comfortable and engaging environment for our residents. With a range of care services, amenities, and activities available, we are dedicated to promoting their overall well-being and ensuring they have a fulfilling lifestyle.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.4 miles)
  • Walmart Pharmacy (1.5 miles)
  • Walgreens (1.6 miles)
  • Walgreens (2 miles)
  • Arizona Organix (2.4 miles)
  • CVS Pharmacy (2.6 miles)
  • CVS Pharmacy (2.9 miles)

Cafes

  • Starbucks (0.9 miles)
  • Starbucks (2.9 miles)
  • Starbucks (3.8 miles)
  • Dutch Bros Coffee (3.9 miles)
  • Dutch Bros Coffee (3.9 miles)
  • Starbucks (4.7 miles)
  • Dutch Bros Coffee (5.4 miles)

Restaurants

  • McDonald's (1 miles)
  • Golden Corral (1.3 miles)
  • Sonic Drive-In (2.3 miles)
  • Angry Crab Peoria (2.7 miles)
  • Chick-Fil-A (3.5 miles)
  • Chipotle Mexican Grill (3.5 miles)
  • Desert Diamond Casino West Valley (3.6 miles)

Parks

  • Pioneer Community Park Off-Leash Dog Park (1.9 miles)
  • Pioneer Community Park (1.9 miles)
  • O'Neal Park (3.1 miles)
  • Grand Canal Linear Park (3.7 miles)
  • Rio Vista Community Park (4.3 miles)
  • Granada Park (6.2 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (1.9 miles)
  • Pure Heart Christian Fellowship (4.6 miles)
  • Open Door Fellowship Church (5.9 miles)

Physicians

  • Metro Surgery Center (3.4 miles)
  • Canyon Orthopaedic Surgeons (3.5 miles)
  • Banner Thunderbird Surgery Center (3.5 miles)
  • AOC: Arizona Otolaryngology Consultants (3.6 miles)
  • Arizona Center for Hematology and Oncology (3.6 miles)
  • North Valley Dermatology & Original Skin (3.9 miles)
  • Bethany Women’s Healthcare (4.5 miles)

Theaters

  • AMC Westgate 20 (3.9 miles)
  • Park West 14 (4 miles)
  • Arrowhead Fountains 18 (5.2 miles)
  • AMC Arrowhead 14 (5.7 miles)

Frequently Asked Questions

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