Glencroft Senior Living is an assisted living and memory care community in Glendale, AZ.
Information last verified:
8611 North 67th Avenue, Glendale, AZ 85302
For more information about senior living options: (866) 208-4318
3.7 from 103 reviews
5 stars
58
4 stars
10
3 stars
4
2 stars
3
1 stars
28
Overall Review of Glencroft Senior Living
common
Housekeeping and apartment cleanliness
Housekeeping stands out, with residents and families praising thorough, timely cleaning and friendly attention.
Multiple reviews highlight specific housekeepers (for example, Maria, Leticia, and others) as conscientious, friendly, and thorough. Residents describe apartments staying clean and well cared for, including help with everyday cleaning tasks. While most comments focus on housekeeping as a strength, there are also complaints in a smaller number of reviews about overall care quality that go beyond cleanliness.
common
Activities keep residents engaged
Residents describe a steady schedule of activities that makes it easier to stay social and involved.
Several reviews mention lots of activities and programs, with some residents saying there is always something going on. Others emphasize meeting people and participating if they want to, including options like exercise and games. A few reviews also connect the community experience to feeling less lonely, with activities serving as a big part of that day-to-day benefit.
common
Food quality and dining options
Dining draws repeat praise for good meals, and residents often mention the convenience of eating on site.
Food comes up often, with reviews praising meal quality and taste, including restaurant-style meals served to residents. Some reviewers also mention the dining experience as part of what makes life easier on campus, alongside community programs. A smaller number of reviews criticize meals and service-related details, including meal accessibility and appeal, so the dining experience is not uniformly positive.
common
Staff friendliness and helpfulness
Many residents and families describe staff as friendly, caring, and willing to help.
Across reviews, residents and families frequently describe staff members as kind, helpful, and responsive in day-to-day interactions. Several comments single out specific people and describe them as supportive during move-in or day-to-day life. At the same time, a substantial set of lower-rated reviews raise serious concerns about care outcomes and professionalism, so staff impressions are mixed rather than universally consistent.
caveat
Call-button and medical care concerns
Several residents describe serious breakdowns in medical support, including delayed help after call buttons and medication or oxygen issues.
Lower-rated reviews include accounts of delayed or inadequate assistance after residents used call buttons, plus missed items like vitals, blood sugar checks, and scheduled medications. Other critiques describe oxygen not being provided as expected and concerns about clinical responsibility during emergencies. Not all reviews are negative—some families report prompt response and good short-term rehab support—but the recurring concerns are significant for anyone prioritizing nursing responsiveness and medical follow-through.
caveat
Pricing, billing, and fee pressure
A recurring concern is high or increasing costs, with complaints about billing and extra charges.
Some reviews criticize monthly rent being raised and describe difficulty managing affordability, especially on limited income. Others report billing issues, including problems contacting the right person and concerns about charged amounts after move-out timelines. A separate complaint also says independent residents are forced to pay for meals instead of using kitchen space in their casitas, adding to perceived day-to-day cost pressure.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
22 resident community capacity
Types of Care
Assisted Living
Continuing Care Retirement Community (CCRC)
Independent Living
Memory Care
Amenities
Beauty salon
Cable or satellite TV
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Wi-Fi/high-speed internet available
Transportation
Phoenix Sky Harbor International (14 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Walgreens (0.4 miles)
Walmart Pharmacy (1.4 miles)
Walgreens (1.7 miles)
Walgreens (1.9 miles)
Arizona Organix (2.3 miles)
CVS Pharmacy (2.7 miles)
CVS Pharmacy (2.9 miles)
Cafes
Starbucks (0.9 miles)
Starbucks (2.9 miles)
Starbucks (3.9 miles)
Dutch Bros Coffee (4 miles)
Dutch Bros Coffee (4 miles)
Starbucks (4.7 miles)
Dutch Bros Coffee (5.5 miles)
Restaurants
McDonald's (1 miles)
Golden Corral (1.3 miles)
Sonic Drive-In (2.3 miles)
Angry Crab Peoria (2.7 miles)
Chick-Fil-A (3.5 miles)
Chipotle Mexican Grill (3.6 miles)
Desert Diamond Casino West Valley (3.6 miles)
Parks
Pioneer Community Park Off-Leash Dog Park (1.9 miles)
Pioneer Community Park (2 miles)
O'Neal Park (3.1 miles)
Grand Canal Linear Park (3.7 miles)
Rio Vista Community Park (4.4 miles)
Granada Park (6.1 miles)
Places of Worship
Church of Jesus Christ of Latter Day Saints (2 miles)
The features at Glencroft Senior Living are specifically designed to support residents with dementia or Alzheimer's disease, ensuring their safety and enhancing their quality of life. Assistance with dressing helps residents maintain dignity while accommodating any cognitive challenges they may face. Medication management is critical in preventing missed doses or confusion over prescriptions, thereby contributing to overall health stability. Meal preparation and service are tailored to individual dietary needs, promoting proper nutrition which can positively affect cognitive function. Activities of daily living assistance fosters independence in routine tasks while providing necessary support, reducing frustration and anxiety for residents. Assistance with bathing ensures personal hygiene is maintained without compromising comfort or safety, while help with transfers minimizes the risk of falls--a common concern for those with memory impairments. Finally, 24-hour supervision provides peace of mind for families and a secure environment where residents can thrive under continuous care tailored to their unique needs.
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Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
The article presents eight strategies for preserving cognitive health and memory in older adults, emphasizing a nutrient-rich diet, regular exercise, intellectually stimulating activities, adequate sleep, social connections, stress management techniques, limiting harmful substances, and regular medical checkups to mitigate age-related memory decline.
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
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22 resident community capacity
Assisted Living
Continuing Care Retirement Community (CCRC)
Independent Living
Memory Care
Beauty salon
Cable or satellite TV
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Wi-Fi/high-speed internet available
Phoenix Sky Harbor International (14 miles away)
Community operated transportation
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Concierge services
Friendly, attentive staff with engaging activities and strong value.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Safeguarding Your Memory Through the Golden Years: Eight Ways to Preserve Cognitive Health
Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment