Glencroft Senior Living

8611 North 67th Avenue, Glendale, AZ 85302

For more information about senior living options: (844) 490-3973

3.6 from 100 reviews
5 stars
55
4 stars
10
3 stars
4
2 stars
3
1 stars
28

Assisted Living Continuing Care Retirement Community (CCRC) Independent Living Memory Care

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    Overall Review of  Glencroft Senior Living

    Pros

    • pro The lunch was delicious.
    • pro Meeting participants were raving about the quality, flavor and thoughtful choices.
    • pro Well done Glencroft culinary team!
    • pro Leticia Flores is a conscientious and diligent housekeeper.
    • pro Leticia Aguilar is a wonderful person and very efficient in her job.
    • pro Nitara Jones has a beautiful nature and personality to boot.
    • pro Nitara Jones looked after finding a flat and the process leading up to it was instrumental in helping the mother feel comfortable and at ease with this difficult decision.
    • pro The restaurant Harold's food is delicious, convenient, courteous, and professional.
    • pro The Faith Church community is amazing, with fantastic service and a wonderful pastor.
    • pro The activities available here make life worthwhile, with opportunities to meet people and enjoy the fun.
    • pro The staff here is fantastic and goes out of their way to help residents.
    • pro Maria Raya De Barrios is an amazing housekeeper who is always cheerful and thorough.

    Cons

    • pro The administrator is newly licensed, and the Director of Nursing has no prior management experience, implying poor leadership.
    • pro One reviewer questions why the facility isn't considered credible, effectively calling it a joke.
    • pro The facility is described as having only a one-star rating and lacking compassion.
    • pro A resident's rehabilitation was poorly handled, with staff allegedly mean to her and little effort to help her, prompting calls for relocation.
    • pro The care is labeled disgusting and unacceptable.
    • pro Residents are pressured to donate to a thank-you fund for hourly-paid employees, while many struggle financially.
    • pro Readers are urged not to choose this facility.
    • pro The statement that "our elderly deserve better" underscores the perceived neglect.

    Review

    Glencroft emerges in these notes as a place of warmth and family for many residents and their loved ones, even as a few voices raise serious concerns. On the bright side, several reviews sing the praises of the food and the dining experience. One guest praised a catered lunch as delicious, noting that participants were "raving about the quality, flavor and thoughtful choices." Another reviewer treated the dining and culinary team as a standout, calling the work of the Glencroft culinary team "well done" and a pleasure to experience, with rich details about flavorful meals and a dining atmosphere that seems to resonate with many residents.

    Beyond the meals, the staff repeatedly earns high marks from residents and family members who feel genuinely cared for. The housekeeping team, in particular, is highlighted again and again for reliability, thoroughness, and kindness. Leticia is repeatedly described as hardworking, caring, and efficient, with reviews stressing that she "cleans my apartment thoroughly" and that her care shows in every interaction. Maria is another name that appears with broad affection - resident after resident extols her conscientious cleaning, friendly demeanor, reliability, and the sense of trust she builds. There are many mentions of Maria Raya De Barrios and Maria in general, described as going above and beyond and bringing a sense of friendship to their work. The sentiment isn't limited to housekeeping; Joyce in the main offices is praised for resolving billing issues, and several reviewers recount how Mary and Joyce helped with move-in processes and tours, underscoring a broader picture of a supportive, people-first staff culture.

    The sense of community at Glencroft is reinforced by testimonials about activities, programs, and a overall atmosphere that feels like a caring, engaged environment. Multiple reviews note "lots of activities" and "excellent services," and one resident specifically mentions the value of programs that help aging in a modern, uplifting way. A number of comments celebrate the presence of volunteers and staff who create social opportunities, along with a sense of security and companionship among residents. The presence of a welcoming social life, including events and opportunities to connect with others, is repeatedly cited as a strength of the community.

    Yet the collection of impressions is not wholly uniform. A subset of comments raises grave concerns about administration and governance. One post references public records identifying the administrator as newly licensed "as of a few months ago," and questions the Director of Nursing's lack of management experience, arguing that such leadership gaps could explain why some view the facility as underperforming. The language is pointed: "Is there any doubt why this place is a joke?" and "Remove your loved ones to a better facility." The critique extends to care quality and responsiveness in some cases, with a reviewer recounting a week-long rehabilitation stay during which the staff reportedly failed to assist the resident adequately and were described as mean, prompting a request to move her immediately.

    Economic and ethical concerns surface in another vein: residents' finances and the pressure around donations. A reviewer describes a substantial rent increase - more than $100 - during which residents struggle to make ends meet on fixed incomes. They accuse the facility of soliciting donations to a "thank you fund" for hourly-paid employees and allege it is "appalling" that those who can least afford it are asked to contribute, insinuating a misalignment between resident welfare and staff compensation. Complaints also mention cleaners stopping to request items and an overall impression that residents are being asked to part with resources in ways that feel inappropriate or burdensome, adding to a worry about the financial dynamics within the community.

    Safety and patient experience issues appear in several accounts as well. A friend's relative placed in a group home before move-in - an arrangement that ultimately did not go through due to a series of falls - appears in a narrative that emphasizes concern for falls and the impact on commitment to a move. The same reviewer describes a fail-to-deliver sense of care: "It's disgusting that she got such care," expressing disappointment with the level of attention and support during rehabilitation and the broader process that led to the decision not to move forward at that time. The combination of safety concerns, care perception, and the emotional weight of experienced neglect underscores the complexity of choosing a facility for a loved one when experiences diverge so widely among residents and families.

    Taken together, the reviews sketch a place of real strengths and genuine care - often grounded in the people who work at Glencroft and the vibrant community they foster - while also revealing meaningful concerns about administration, financial practices, and safety. Individual caregivers like Leticia, Maria, Nitara, and others emerge as bright spots who make a tangible difference in daily life, sometimes turning a difficult transition or a challenging moment into something more manageable and comforting. At the same time, the more critical voices urge prospective residents and their families to weigh administrative choices, governance, and cost structures carefully, recognizing that experiences can vary dramatically from one resident to the next. For anyone considering Glencroft, these perspectives together suggest a community with much to offer in terms of daily life, companionship, and attentive staff, but with important questions about leadership, budgeting, and safety that deserve careful consideration.

    Features

    Housing

    • 22 resident community capacity 22 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Phoenix Sky Harbor International (14 miles away) Phoenix Sky Harbor International (14 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Glencroft Senior Living community in Glendale, AZ offers a range of care services and amenities to meet the needs of seniors looking for a comfortable and accommodating living environment. As a Continuing Care Retirement Community (CCRC), residents have access to different levels of care as they age, ensuring that their needs are always met.

    For those who value their independence, there are Independent Living options available. Residents can enjoy fully furnished accommodations with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and private bathrooms. Housekeeping services make for a hassle-free living experience, while move-in coordination takes care of the logistics.

    The community also provides Memory Care for those with cognitive impairments. 24-hour supervision is provided to ensure the safety and well-being of residents. Assistance with activities of daily living, such as bathing and dressing, is available as needed. Transportation arrangements can be made for non-medical purposes, making it easy for residents to get around.

    Meals at Glencroft reflect individual dietary restrictions and preferences. Special dietary restrictions are taken into account when preparing meals, including diabetes diets or other specific requirements. The community offers meal preparation and service as part of their care services.

    To keep residents engaged and active, Glencroft provides scheduled daily activities and concierge services. Additionally, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters located nearby for convenient access to various amenities outside the community.

    Overall, Glencroft Senior Living offers a comprehensive assisted living experience that prioritizes comfort, convenience, and personalized care for its residents in Glendale, AZ.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.4 miles)
    • Walmart Pharmacy (1.4 miles)
    • Walgreens (1.7 miles)
    • Walgreens (1.9 miles)
    • Arizona Organix (2.3 miles)
    • CVS Pharmacy (2.7 miles)
    • CVS Pharmacy (2.9 miles)

    Cafes

    • Starbucks (0.9 miles)
    • Starbucks (2.9 miles)
    • Starbucks (3.9 miles)
    • Dutch Bros Coffee (4 miles)
    • Dutch Bros Coffee (4 miles)
    • Starbucks (4.7 miles)
    • Dutch Bros Coffee (5.5 miles)

    Restaurants

    • McDonald's (1 miles)
    • Golden Corral (1.3 miles)
    • Sonic Drive-In (2.3 miles)
    • Angry Crab Peoria (2.7 miles)
    • Chick-Fil-A (3.5 miles)
    • Chipotle Mexican Grill (3.6 miles)
    • Desert Diamond Casino West Valley (3.6 miles)

    Parks

    • Pioneer Community Park Off-Leash Dog Park (1.9 miles)
    • Pioneer Community Park (2 miles)
    • O'Neal Park (3.1 miles)
    • Grand Canal Linear Park (3.7 miles)
    • Rio Vista Community Park (4.4 miles)
    • Granada Park (6.1 miles)

    Places of Worship

    • Church of Jesus Christ of Latter Day Saints (2 miles)
    • Pure Heart Christian Fellowship (4.6 miles)
    • Open Door Fellowship Church (5.9 miles)

    Physicians

    • Metro Surgery Center (3.5 miles)
    • Canyon Orthopaedic Surgeons (3.5 miles)
    • Banner Thunderbird Surgery Center (3.5 miles)
    • AOC: Arizona Otolaryngology Consultants (3.6 miles)
    • Arizona Center for Hematology and Oncology (3.6 miles)
    • North Valley Dermatology & Original Skin (4 miles)
    • Bethany Women’s Healthcare (4.4 miles)

    Theaters

    • AMC Westgate 20 (3.9 miles)
    • Park West 14 (4 miles)
    • Arrowhead Fountains 18 (5.2 miles)
    • AMC Arrowhead 14 (5.8 miles)

    Hospitals

    • Surgical Specialty Hospital Of Arizona (6.2 miles)

    Frequently Asked Questions

    Where is  Glencroft Senior Living?
    Does  Glencroft Senior Living provide care for residents with dementia or Alzheimer's disease?

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    Assisted Living in Nearby Cities

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