5011 North 64Th Drive, Glendale, AZ 85301
For more information about senior living options: (844) 490-3973
The new administrator is awesome and is totally helping change Amarsi for the better. The staff care about the residents and want to make Amarsi a good place to be. The staff have been absolutely amazing to residents and their families. The new executive director has a great vision for Amarsi, and the staff are excellent. Amarsi is a great place to live, with quality care and staff who are always helpful. The staff are friendly, attentive, and patient with residents. Amarsi is heartwarming and welcoming, with a caring community. The wellness director Rebecca is amazing and has already made great changes. The rooms are being remodelled and look nice. The facility is very clean and well maintained. The staff go above and beyond to help. This place is wonderful: the care team is polite, kind, and respectful.
The night staff left a resident to fall and didn't help him up. They say they will help, but they don't. If a loved one is on hospice, the facility will not help them at all. Bathrooms aren't cleaned regularly and repairs require residents to ask; otherwise issues go unfixed. The nurses are nasty; they don't clean rooms, feed residents raw food, and are careless, caring only about money with no heart or empathy; they won't respond when help is requested. The care provided is minimal and substandard; rooms are drab and depressing; residents are just trying to survive with no quality care. There are roaches in the halls and a strong odor; medications are not delivered and money is stolen. The facility is mismanaged, filthy, and staff don't wear masks; it is described as a horrible place for a loved one. It is the worst place ever, where a mother is harassed and neglected, call lights don't work, there are roaches, residents are overmedicated, and the medical director lied while staff are extremely rude.Marino Manor II in Glendale is best suited for families seeking an assisted living option that has recently undergone a leadership and remodeling push, and where staff culture has become more engaged and compassionate. The community clearly prioritizes person-centered care, reflected in praise for new administrators and wellness leadership, plus updated common areas and refreshed private rooms. It works well for residents who value robust social programming, active staff involvement, and convenient access to neighborhood amenities. This is not a hands-off, high-acuity setting; it rewards those who still enjoy independence but benefit from attentive support with daily living tasks. For families prioritizing warmth, clear leadership, and visible improvements, Marino Manor II presents a compelling option.
However, serious caveats exist. Families with loved ones needing continuous medical oversight, significant mobility assistance, or hospice support should consider alternatives. Several reviews recount episodes of neglect or mistreatment, falls occurring without timely help, and call lights remaining unanswered. Cleanliness and pest control have fluctuated, with reports of unfinished housekeeping and maintenance delays. Medication administration and basic safety protocols have also been questioned in some accounts. While leadership changes have addressed some of these concerns, they persist in older reviews and the facility cannot be assumed to be a consistently reliable high-acuity setting without careful due diligence.
On the plus side, the front-line caregiving teams repeatedly earn praise for kindness, patience, and genuine concern. New leadership has been described as forward-thinking, with a track record of listening and delivering on resident and family concerns, and several families credit administrators and wellness staff with stabilizing the environment. Residents report better engagement through activities, and remodels have a tangible, positive impact on daily life. The combination of private living spaces, a sense of community, and a focus on compassionate care helps offset early reputational challenges for families who value steady, respectful interaction and accountability from management.
Yet the persistent downsides cannot be ignored. The most troubling red flags include safety gaps around falls and delayed assistance, inconsistent housekeeping, and sporadic failures in basic services like room cleaning and timely repairs. Accounts of roaches or persistent odors, and even isolated concerns about financial mismanagement, erode confidence. Some reviews describe frequent management turnover, while others highlight recent hires as signs of real improvement; the truth is a facility still smoothing out processes. For hospice or high-need medical residents, or families seeking ironclad safety nets, these inconsistencies could translate into real risk. Improvements are evident, but the risk profile remains imperfect relative to similarly priced peers.
For families considering Marino Manor II, the prudent path is due diligence and granular questioning. Demand current data on staffing ratios by shift, response times to call bells, and the facility's medication administration protocols. Inquire about pest control, housekeeping schedules, and how repairs are prioritized. Request tours at different times of day and speak candidly with current residents about daily experiences beyond the glossy descriptions. Probe hospice or memory-care capabilities and how the building handles emergencies, hospital transitions, and falls. If possible, negotiate a trial stay or short-term visit to observe day-to-day operations. This community rewards proactive oversight and clearly set expectations, especially where leadership has begun to anchor a culture of accountability.
Bottom line: Marino Manor II can be a strong fit for families seeking a refreshed, program-rich environment with caring staff and visible leadership changes, provided expectations are grounded in reality about past challenges and ongoing improvements. It is less suitable for residents requiring constant high-level nursing, stringent infection control, or flawless daily maintenance. For those needs, exploring alternatives with more consistent safety records is prudent. When proceeding, focus on leadership continuity, concrete service standards, and a transparent plan for maintaining cleanliness and timely response. With vigilant oversight and a clear plan to mitigate past concerns, this community can offer a solid, affordable home where kindness, engagement, and a sense of belonging flourish.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (12 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Marino Manor II is a board and care home located in the vibrant city of Glendale, AZ. It offers a range of comprehensive care services to ensure the comfort and well-being of its residents. The community is fully furnished and features amenities such as a dining room, garden, outdoor space, Wi-Fi/high-speed internet, and telephone services.
Residents at Marino Manor II can expect assistance with activities of daily living, including bathing, dressing, and transfers. The dedicated staff also provides coordination with health care providers to ensure that each individual's medical needs are met. Medication management is available for those requiring assistance in this area.
The community prides itself on catering to special dietary restrictions and offering diabetes diets. Meal preparation and service are provided to residents, ensuring they receive nutritious meals that meet their dietary needs.
Transportation arrangements for medical appointments are available for the convenience of the residents. Scheduled daily activities keep residents engaged and entertained within the community.
Marino Manor II benefits from its convenient location with several cafes, parks, pharmacies, physicians' offices, restaurants, and theaters nearby. This allows residents to easily access additional amenities and services beyond what the community offers.
Overall, Marino Manor II provides a comfortable assisted living environment with dedicated staff who prioritize the well-being of their residents. With its range of care services and convenient location near various amenities, it offers a supportive community for individuals seeking assistance with everyday tasks while maintaining an active lifestyle.
Marino Manor II is located at 5011 North 64Th Drive, Glendale, AZ 85301 in Maricopa County, Arizona
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