Bella Vita Health & Rehabilitation Center in Glendale, AZ

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Bella Vita Health & Rehabilitation Center in Glendale, AZ

5125 North 58th Avenue, Glendale, AZ 85301

For more information about senior living options: (844) 490-3973

3.3 from 100 reviews
5 stars
53
4 stars
4
3 stars
2
2 stars
2
1 stars
39

Assisted Living Independent Living Respite Care Skilled Nursing Facility

Overall Review of Bella Vita Health & Rehabilitation Center

Pros

  • pro Bella Vita is described as an amazing rehab center with staff who make residents feel comfortable.
  • pro The nursing and therapy teams at Bella Vita are exceptional - professional, attentive, and compassionate.
  • pro Antionette East is praised for being sweet, helpful, and going above and beyond for residents.
  • pro The facility is clean, well-organized, and has a warm, inviting atmosphere that puts families at ease.
  • pro The energy at Bella Vita is high, and the staff care deeply for the residents.
  • pro The Activities department staff are energetic, sweet, and organized, providing engaging programs.
  • pro The rehabilitation program is comprehensive and well-structured, with highly skilled therapists.
  • pro Communication with staff is easy and consistent, and families are kept informed and treated with respect.
  • pro Bella Vita is a place of healing and hope; reviewers would highly recommend it for rehab or long-term care.
  • pro The nurses and therapy teams are true assets, with compassionate care and dedicated attention.
  • pro Care coordinators (such as Anna) are described as helpful, caring, and guiding families in the right direction.
  • pro The facility is immaculate, with friendly, helpful staff across departments, including the kitchen and activities teams.

Cons

  • pro The reviewer says the center should not be in business as a health center and is a disgrace, still licensed despite prior complaints.
  • pro The executive director is described as the worst to run a nursing home; the place is awful and not properly run.
  • pro The facility is depicted as horrible, treating patients as afterthoughts and prioritizing profit over care.
  • pro The staff are described as untrained, unkind, and uninterested in recovery, with nurses talking about patients derogatorily.
  • pro The environment is called toxic and heartless, with overworked, underpaid staff and little teamwork or communication.
  • pro A neglect incident is described where a patient was dropped, received virtually no PT/OT, was underfed, isolated, and had to force 911 calls, with billing for services not provided.
  • pro The facility is described as dirty and infested with cockroaches and other pests, with roaches on patients and in the kitchen.
  • pro Alarms and call lights are said to be ignored, leading to delays in basic care, falls, and medication issues.
  • pro Understaffing is noted, with not enough nurses or CNAs and rude or slow staff affecting timely care.
  • pro Poor communication is highlighted, including failure to answer phones, miscommunication about patient location, and unresolved billing disputes.
  • pro Some reviewers label it the worst rehab facility and strongly advise avoiding or transferring out.

Review

Bella Vita Health & Rehabilitation Center in Glendale is best suited for families prioritizing rehabilitative therapy with a strong, caring staff presence who can drive meaningful progress when operations stay steady. The center works best for residents who can benefit from aggressive physical and occupational therapy and who have advocates on the outside to monitor daily care. Those seeking a pristine, flawless operation, guaranteed timely medication administration, and absolute consistency across shifts should consider alternatives. The facility presents a mixed picture: strong therapy leadership and a warm, family-like atmosphere can translate into real gains, but staffing volatility and administrative gaps create real risk for safety and reliability.

Across many reviews, the most reliable positives come from the therapy and nursing teams. Several accounts praise skilled therapists who push for progress, and families repeatedly commend nurses and CNAs for kindness, attentiveness, and genuine concern for individual residents. When the unit runs smoothly, residents describe improved mobility, clearer communication, and a sense that care feels personalized rather than transactional. The activity and case-management components also surface as bright spots in some stories, helping residents stay engaged and connected during recovery.

Yet the negatives dominate the overall impression in a sizable portion of experiences. A recurring theme is chronic understaffing, leading to delayed responses, missed medications, and gaps in basic daily care. Multiple families recount rooms and common areas that feel neglected, with reports of odors, unclean conditions, and even exposed hazards. Infestations and safety lapses surface in several accounts, including instances of patients not being checked promptly or not receiving necessary feeds, baths, or assistance. Communications break down frequently, with calls going unreturned and transfers or discharge plans handled haphazardly. Billing disputes and difficulty obtaining direct attention from administration further undermine trust.

The core question for families weighing this facility is whether the strong rehab potential justifies the accompanying risks. For residents whose goals center on regaining mobility and function through high-quality PT/OT, and who can bring a vigilant family member or dedicated advocate into daily oversight, the upsides can still translate into real, tangible gains. However, when safety concerns, inconsistent med management, and poor communication persist, those gains may be undermined by preventable mistakes or delays. In short, the pros are real but highly contingent on stable staffing, proactive management, and ongoing family involvement.

Those who should consider alternatives include anyone prioritizing safety with unwavering reliability: consistent medication delivery, timely nurse availability, and transparent, responsive administration. Families confronting persistent reports of neglect, environmental hazards, or unresolved billing issues will likely find the risk profile unacceptable. For long-term care with complex medical needs or cognitive challenges, a facility with steadier staffing ratios and stronger QA oversight may offer greater peace of mind. Hospital-affiliated or larger, well-reviewed providers in the area may deliver the same rehab benefits with fewer headaches around staffing and administration.

Practical steps for families evaluating Bella Vita: tour with the administrator and frontline supervisors to observe staffing levels during peak and off-peak times, and ask for recent state inspection or CMS ratings. Inspect cleanliness, pest control practices, and how call bells are answered in real-time. Request to review the current therapy schedule, discharge planning, and daily med-pass workflow, and speak with both therapy leadership and nursing supervisors about escalation paths. Talk to families currently navigating care about communication frequency, responsiveness, and transparency around charges. Above all, set clear expectations for daily communication, accountability measures, and a concrete plan if safety or staffing concerns flare up. This approach will reveal whether Bella Vita's rehab strengths can be sustained as a dependable, safe home for a loved one.

Features

Housing

  • 103 resident community capacity 103 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (11 miles away) Phoenix Sky Harbor International (11 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Bella Vita Health & Rehabilitation Center in Glendale, AZ is a premier assisted living community that offers a wide range of care services and amenities to ensure the comfort and well-being of its residents. With options for Independent Living, Respite Care, and Skilled Nursing Facility care, Bella Vita Health & Rehabilitation Center provides a continuum of care to meet the individual needs of each resident.

The community boasts an array of amenities designed to enhance the lifestyle and convenience of its residents. From a beauty salon and fitness room to a gaming room and small library, there are ample opportunities for relaxation, entertainment, and personal enrichment. Residents can also enjoy delicious meals prepared by professional chefs in the restaurant-style dining room or take advantage of the fully furnished kitchenette in their private accommodations. Wi-Fi/high-speed internet is available throughout the community, ensuring everyone stays connected.

At Bella Vita Health & Rehabilitation Center, resident care is paramount. The dedicated team is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also offered to ensure optimal health and well-being. The staff works closely with health care providers to coordinate care plans tailored to each resident's specific needs.

Residents can partake in a variety of engaging activities organized by the concierge services team. Fitness programs cater to those who wish to stay active, while planned day trips allow residents to explore nearby attractions. Resident-run activities encourage social interaction and foster a sense of community among peers.

In addition to its exceptional amenities and care services, Bella Vita Health & Rehabilitation Center is conveniently located near various cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals. This ensures that residents have easy access to essential services while maintaining an active and vibrant lifestyle.

At Bella Vita Health & Rehabilitation Center in Glendale, AZ, residents can enjoy independence with peace of mind knowing that personalized care is readily available when needed.

Nearby Places of Interest

Parks

  • O'Neal Park (0.9 miles)
  • Grand Canal Linear Park (3.5 miles)
  • Desert Star Park (4.5 miles)
  • Pioneer Community Park (4.6 miles)
  • Pioneer Community Park Off-Leash Dog Park (4.7 miles)
  • Granada Park (4.9 miles)
  • Encanto Park (6.1 miles)

Pharmacies

  • Walgreens (1.5 miles)
  • Arizona Organix (1.9 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (2.5 miles)
  • Walmart Pharmacy (2.7 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (2.9 miles)

Physicians

  • Bethany Women’s Healthcare (2.7 miles)
  • Cigna Healthcare of Arizona (3.5 miles)
  • The CORE Institute - West Phoenix Physical Therapy (5.1 miles)
  • Dignity Health Peppertree Family Medicine (6.2 miles)
  • Phoenix Skin Medical Surgical Group (6.3 miles)
  • Desert Valley Pediatrics (6.5 miles)
  • Banner Thunderbird Surgery Center (6.7 miles)

Restaurants

  • Golden Corral (2.8 miles)
  • Great Wall Cuisine (2.9 miles)
  • Arby's (3.1 miles)
  • McDonald's (3.8 miles)
  • Lenny's Burger (4.3 miles)
  • McDonald's (4.4 miles)
  • The Nest (4.7 miles)

Cafes

  • Starbucks (3.8 miles)
  • Starbucks (4.2 miles)
  • Starbucks (4.8 miles)
  • Dutch Bros Coffee (4.9 miles)
  • Starbucks (5.8 miles)
  • Starbucks (5.8 miles)
  • Dark Hall Coffee (6.1 miles)

Hospitals

  • Abrazo Central Campus (4.7 miles)
  • Surgical Specialty Hospital Of Arizona (5 miles)
  • St Josephs Neurological ICU (6.3 miles)
  • St Joseph's Hospital & Med Center: Deguzman Brian J MD (6.3 miles)
  • Carl T Hayden VA Medical Center, Recreation Therapy (6.8 miles)

Theaters

  • AMC Westgate 20 (4.8 miles)
  • Park West 14 (5.8 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (5.4 miles)
  • Open Door Fellowship Church (5.8 miles)
  • First United Methodist Church of Phoenix (6.3 miles)

Transportation

  • Thomas/Central Ave METRO (6.7 miles)

Frequently Asked Questions

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