Bella Vita Health & Rehabilitation Center
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5125 North 58th Avenue, Glendale, AZ 85301
For more information about senior living options: (844) 490-3973
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Bella Vita is amazing; a reviewer said the grandmother loved the therapy and the staff made her feel very comfortable. The staff are kind, loving, and hardworking, treating patients as if they were family. The clinical care and physical therapy are top notch. The facility is clean and well-organized. Antionette East is described as a selfless person who ensured patients were well taken care of, with the nursing staff among the best the reviewer has encountered. Molly in admissions and Heber in case management are praised for their helpfulness. Reviewers would readily recommend Bella Vita to anyone needing a place to recover and get well. A reviewer noted that her husband made substantial progress during his recovery at Bella Vita.
The care provided was minimal. Cockroaches crawled on his face and body at night. They did not take immediate action after repeated reports of roaches. This facility should not be in business as a health center; it is a disgrace they are licensed. The executive director is described as the worst to run a nursing home. The staff were untrained, unkind, and uninterested in recovery. The neglect was severe: he was dropped, received virtually no PT or OT, was fed only after repeated calls, and was isolated in a back corner. He had a high fever and COVID/pneumonia risk, and hospitalization was only pursued after being forced. They billed for services never received. Packages disappeared and were left unsecured at the front desk. There was not enough staff and some staff were rude. A grandmother was neglected and later choked on her food while staff refused to intervene. The kitchen had roaches, making it an unsafe facility.Bella Vita Health and Rehabilitation Center elicits a wide range of experiences from families and patients, with some praising the facility for therapy and compassionate staff, and others recounting serious safety and care concerns. A number of reviews describe initial injuries and rehabilitation needs followed by troubling experiences inside the center. One account details a son who arrived after a life-threatening accident and could not bear weight on either leg or his right arm, only to face a locked unit, an escape attempt, and roaches crawling on him at night. In that report, roaches were seen on his face and body, and despite reporting the problem to several staff members in the days leading up to a critical incident, immediate action did not appear to be taken. There is also the impression, in that account and others, that such health and safety concerns have persisted even as the facility continues to operate under licensing by the health department.
On the other end of the spectrum, there are multiple positive testimonials. One reviewer recounts that Bella Vita is "amazing" for their grandmother, who stayed for three weeks and loved the therapy. That person emphasizes that the staff made her feel very comfortable and that, if their grandmother ever needed rehab again, Bella Vita would be the place they'd choose. Other reviews echo similar gratitude, highlighting the care and compassion of the staff, and expressing appreciation for the support provided by admissions, case management, and other team members. Some individuals specifically praise Antionette East for her attentive care, and others credit members of the nursing and therapy staff with making a meaningful difference in their loved ones' recovery. The consistently positive sentiment focuses on the clinical care and the everyday dedication of the team.
However, a recurring thread in many reviews is a narrative of neglect and inadequate attention to crucial needs. Several accounts allege neglect in the form of minimal physical therapy (PT) and occupational therapy (OT), insufficient assistance with meals, and a sense that patients were treated as numbers rather than people. One heartbreaking report describes the neglect of a husband who arrived largely immobile and was then dropped, with food delivered to his room but not actually served for hours, a visible isolation in a back corner of the facility, and a serious illness risk that required the reviewer to push for hospitalization. The reviewer states that, despite the high fever and pneumonia risk, hospital transport was only arranged after persistent urging. There is also a strong charge that the center has billed for services that were not properly delivered, with the reviewer describing the billing as a consequence of neglectful care.
The echoes of neglect are amplified by other stories of miscommunication and organizational breakdown. Several accounts complain about weak lines of communication between families and staff, with family members reporting repeated bills, unanswered inquiries, and no clear point of contact. One reviewer notes attempts to discuss issues with the center's billing department and even via email, but reports ongoing bills and no substantive response. Additional concerns include inconsistent hospital transfers, with patients' locations changing without timely or adequate notification, and even allegations that packages delivered to the front desk disappear or are left on counters where anyone could take them. Transportation logistics for appointments are described as a barrier, with families needing to navigate insurance approvals for care that occurs off-site, and some reviewers comment that outside therapy tends to be superior.
In more general terms, several reviews paint a picture of a workplace under strain. Critics describe a toxic environment in which staff feel overworked and underpaid, with limited teamwork and communication. The sentiment is that the facility prioritizes profit over patient care and dignity, and that staff morale directly affects the quality of patient interactions. There are accusations that some staff members speak about patients in derogatory terms, signaling a broader concern about professional standards and respect within the facility. These observations are paired with anecdotes about high stress and a lack of support for caregivers, painting a broader picture of an environment that some families view as unsafe or unsupportive.
Amid the negative reports, there are still voices of balanced praise that acknowledge both strengths and areas for improvement. Some reviewers insist that Bella Vita is not "the Ritz Carlton," but commend the care and passion of the staff for their building and the residents. They describe a caring, compassionate approach from many team members, who they say strive to provide meaningful therapy and daily support to those in recovery. One reviewer attributes the overall goodness of the place to the kindness of the staff from housekeeping to therapy, emphasizing that daily efforts by numerous team members help make a difference in the lives of people who need assistance. A few individuals specifically call out dedicated teammates who went above and beyond, and others share gratitude for the positive experiences their loved ones had, even if their overall impression is mixed.
Taken together, the collection of reviews suggests a facility with a profoundly mixed reputation. There are heartfelt stories of successful rehabilitation, personal connections with compassionate staff, and appreciations for specific employees who made a difference. At the same time, there are deeply troubling accounts of neglect, unsafe conditions, communication failures, and billing disputes that raise serious questions about patient safety and administrative practices. For anyone considering Bella Vita, these reviews underscore the importance of conducting thorough due diligence: verify the center's licensing status and recent inspection results, speak directly with multiple staff members, request a clear care plan and daily PT/OT schedule, and closely monitor communication with family members and the patient's medical team. If concerns arise, engaging local health authorities or patient advocacy resources may be prudent steps to ensure accountability and safety for any loved one receiving care there.
103 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bella Vita Health & Rehabilitation Center in Glendale, AZ is a premier assisted living community that offers a wide range of care services and amenities to ensure the comfort and well-being of its residents. With options for Independent Living, Respite Care, and Skilled Nursing Facility care, Bella Vita Health & Rehabilitation Center provides a continuum of care to meet the individual needs of each resident.
The community boasts an array of amenities designed to enhance the lifestyle and convenience of its residents. From a beauty salon and fitness room to a gaming room and small library, there are ample opportunities for relaxation, entertainment, and personal enrichment. Residents can also enjoy delicious meals prepared by professional chefs in the restaurant-style dining room or take advantage of the fully furnished kitchenette in their private accommodations. Wi-Fi/high-speed internet is available throughout the community, ensuring everyone stays connected.
At Bella Vita Health & Rehabilitation Center, resident care is paramount. The dedicated team is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also offered to ensure optimal health and well-being. The staff works closely with health care providers to coordinate care plans tailored to each resident's specific needs.
Residents can partake in a variety of engaging activities organized by the concierge services team. Fitness programs cater to those who wish to stay active, while planned day trips allow residents to explore nearby attractions. Resident-run activities encourage social interaction and foster a sense of community among peers.
In addition to its exceptional amenities and care services, Bella Vita Health & Rehabilitation Center is conveniently located near various cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals. This ensures that residents have easy access to essential services while maintaining an active and vibrant lifestyle.
At Bella Vita Health & Rehabilitation Center in Glendale, AZ, residents can enjoy independence with peace of mind knowing that personalized care is readily available when needed.
Bella Vita Health & Rehabilitation Center is located at 5125 North 58th Avenue, Glendale, AZ 85301 in Maricopa County, Arizona
Bella Vita Health & Rehabilitation Center on seniors.fyi includes 11 photos including images showing landscaping, building, entrance, interior, fountain, awning, flag, lobby, and more.
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Interior
Decor
Building
Architecture
Bedroom
Trees
Dining
Landscaping
Entrance
Exterior
Tree
