AHC Of Glendale

Pros

• The rooms at the facility were described as a place made for healing, with private rooms and big windows.
• The staff at the facility were attentive, caring, and provided top-tier therapy.
• The food at the facility was good and the rehab staff received praise for their care.
• The facility was described as excellent, professionally run, with large rooms and caring staff.
• The atmosphere was charming and the private room had amenities like a microwave and refrigerator.
• Staff members were friendly, helpful, and caring according to one review.
• Another review mentioned that the facility had outstanding rooms, good food variety, and great physical therapy.
• The facility was commended for having clean rooms, helpful staff, and a pleasant dining room with activities to attend.

Cons

• The bed was too hard and uncomfortable for the person with broken ribs.
• Some staff members were unpleasant and did not provide good care.
• There were instances of receiving food that was against a specific diet.
• The facility did not have safety devices on the bed and did not provide ice packs.
• The facility had a water shortage and did not change bed linens regularly.
• The person visiting their husband contracted COVID-19 at the facility due to staff and other patients having it.
• The facility's staff lacked knowledge in treating diabetes and providing a diabetic diet.
• Despite the nice appearance, the facility had a skeleton crew and provided poor service.
• Staff members were not attentive or responsive to a patient's needs.
• Some employees gave wrong medication to a patient for over a week.

Review

The reviews for the rehabilitation facilities, particularly Advanced Health Care of Glendale and Scottsdale, present a mixed bag of experiences from patients and their families. On one hand, many reviewers praise the aesthetic qualities of the facilities, noting that they look more like hotels than healthcare centers. The rooms are often described as large and beautifully decorated, equipped with comfortable amenities such as microwaves, refrigerators, flat-screen TVs, and private bathrooms. Furthermore, some guests appreciated the well-prepared food provided at these facilities. Several even lauded specific staff members for their attentiveness and compassion during challenging recovery periods. This positive aspect seems to be a consistent theme for many visitors who felt genuinely cared for during their stays.

However, contrasting reports emerged about the overall quality of care and attention received by patients. Some reviewers reported instances of inadequate or delayed responses from nursing staff when it came to meeting patient needs. Critically concerning accounts highlighted lapses in safety measures?one reviewer noted a patient had fallen out of bed without immediate assistance from staff. There were also serious claims regarding medication errors; another reviewer shared an alarming experience where medications prescribed did not match what was administered over an extended period. Such incidents raised significant concerns about competency and consistency among the nursing staff.

While certain individuals praised robust therapy sessions that successfully encouraged them to regain mobility post-injury or surgery, others voiced deep dissatisfaction with the therapy process itself. Reviewers noted that some therapists were perceived as unkind or dismissive, which detracted from the overall rehabilitation experience and person's morale. This stark divide in experiences highlights a possible inconsistency in therapist attitudes or methods used across shifts or days.

The cleanliness of the facilities garnered both compliments and criticisms as well. Many found their living spaces clean and pleasant; however, couples who stayed for prolonged periods mentioned frustrations over changes in bed linens being neglected for weeks at a time or slow responses when requesting basic supplies like additional water during hot weather conditions. Such inconsistencies contributed to feelings of disappointment among those who expected high standards based on initial impressions of the facility's appearance.

Multiple reviewers referenced issues related to dietary restrictions?some patients were served food contrary to their prescribed diets despite having communicated these restrictions clearly upon admission. The potential repercussions caused by such oversights can be severe given how critical nutrition is during recovery phases after surgery or illness.

Lastly, while some visitors expressed appreciation for certain administrative personnel who seemed willing to listen to grievances regarding care lapses, other stories indicated a culture where accountability may have been lacking overall within the facility management structure itself. Complaints surrounding billing procedures also surfaced; concerns arose that services charged may not have been rendered adequately or transparently documented?a further point raising caution flags about both ethical practices within operations and patient trust toward such institutions.

In summary, these reviews portray Advanced Health Care as an aesthetically pleasing yet complex environment where individual experiences vary widely between exceptional care provided by certain compassionate staff members versus disheartening encounters characterized by neglectful tendencies amongst others within the same system. It stands as an essential reminder that behind beautiful walls lie personal journeys influenced heavily not just by physical surroundings but also significantly impacted by human interactions?summoning both hopefulness for healing coupled with realizations necessitating urgent reforms in quality assurance practices across all levels operating within healthcare settings today.

Restaurants

• Macayo's Mexican Table (0.3 miles)
• Oregano's Pizza Bistro (0.6 miles)
• Heroes Pub and Grub (1.2 miles)
• Bruster's Ice Cream (1.4 miles)
• Zipps Sports Grill (1.8 miles)
• Chick-Fil-A (1.8 miles)
• Chipotle Mexican Grill (1.9 miles)

Physicians

• Arrowhead Health Centers (0.5 miles)
• Paseo Family Physicians (1.1 miles)
• HonorHealth Medical Group - West Union Hills - Primary Care (1.3 miles)
• SimonMed Imaging (1.3 miles)
• Arrowhead Endoscopy & Pain Management Center (1.3 miles)
• Arrowhead Hospital - Bryan Ficarra, DO (1.3 miles)
• Kevin Turner (1.8 miles)

Cafes

• Dutch Bros Coffee (0.6 miles)
• Starbucks (1.1 miles)
• Starbucks (2.3 miles)
• Starbucks (3 miles)
• Starbucks (3.3 miles)
• Dutch Bros Coffee (3.3 miles)
• Starbucks (4.2 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Walgreens (1.3 miles)
• Walgreens (1.4 miles)
• Walgreens (1.8 miles)
• Walgreens (2.1 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (3.2 miles)

Parks

• Foothills Park (1.3 miles)
• Fletcher Heights Park (3.6 miles)
• Rio Vista Community Park (3.7 miles)
• Thunderbird Park (3.8 miles)
• Conocido Park (3.9 miles)

Places of Worship

• St Thomas More Parish (1.7 miles)
• The Church At Arrowhead (2.4 miles)
• Pure Heart Christian Fellowship (2.8 miles)
• Church of Jesus Christ of Latter Day Saints (4.1 miles)
• Phoenix Arizona Temple (4.4 miles)

Theaters

• AMC Arrowhead 14 (1.9 miles)
• Arrowhead Fountains 18 (2.7 miles)
• AMC Deer Valley 30 (4.4 miles)