Summa Care Gilbert

137 North Date Palm Drive, Gilbert, AZ 85234

For more information about senior living options: (844) 490-3973

3.6 from 33 reviews
5 stars
17
4 stars
4
3 stars
3
2 stars
1
1 stars
8

Assisted Living Board and Care Home

Overall Review of Summa Care Gilbert

Pros

  • pro The doctors Gadow and Del Mundo are trusted and take time to understand patients' concerns.
  • pro Their professionalism is above the industry norm.
  • pro Dr. Del Mundo is very analytical and a dependable primary doctor.
  • pro Dr. Gadow is very thorough and widely praised as an excellent primary care physician.
  • pro The staff and nurses are friendly, and the clinic offers in-house lab services for convenience.
  • pro The care team delivers excellent care with timely, responsive communication.

Cons

  • pro They had to wait two weeks to see a doctor, with only a nurse practitioner available earlier.
  • pro They hate the company, though they trust the doctors.
  • pro Their billing portal has been down for 60 days and no one will take payments by phone.
  • pro The system is broken, and check-in took almost 30 minutes.
  • pro They describe extremely rude staff and doctors, to the point of considering switching insurance.
  • pro Scheduling is unreliable: no confirmation calls and appointments moved or canceled without consent.
  • pro They do not follow up on referrals or imaging, making patients do the work to get imaging sent.
  • pro They felt the doctor did not take concerns seriously and failed to order necessary tests, delaying diagnosis.

Review

Summa Care Gilbert is best suited for seniors who want steady, long-term primary care from physicians who are repeatedly praised for listening, thoroughness, and a serious approach to medical judgment. The clinic's strength lies in the clinicians, especially Dr. Gadow and Dr. Del Mundo, whose professionalism and diagnostic rigor are cited as far above the norm. On-site lab services and a setting that supports ongoing management - rather than episodic visits - make it a sensible choice for patients who need consistent oversight, clear explanations, and a trusted medical home where concerns are understood and revisited over time.

Those weighing alternatives should note that administrative friction can be a decisive factor here. Multiple reviews highlight persistent issues with billing portals, payment processing, and inconsistent communication from front-desk staff. Scheduling can also be unpredictable, with reports of long check-in times and appointment changes made without patient consent. For families that require reliable, friction-free billing and scheduling or need rapid access to a physician, these administrative shortcomings can outweigh the clinical strengths and push them toward other providers with higher administrative reliability.

The strongest pro - clinical care - often offsets the cons to a meaningful degree. Patients consistently describe Dr. Gadow and Dr. Del Mundo as capable, attentive, and trustworthy, with one humanistic practitioner noted as particularly analytical and another as exceptionally thorough. The doctors' willingness to understand concerns, their professional demeanor, and their commitment to patient-centered discussions create a robust foundation for ongoing health management. When coupled with an on-site lab and a staff culture described as friendly and capable, this medical core remains a compelling reason to stay, especially for those with chronic conditions or complex care needs that benefit from continuity.

Nonetheless, the main drawbacks are real and not easily dismissed. Problems with follow-up on referrals or imaging, miscommunications about test results, and occasional missteps in patient information can disrupt care coordination and undermine confidence. Some patients report experiences of rude or inconsistent front-desk interactions, which can sour the overall experience and complicate insurance or scheduling matters. The tension between excellent medical care and inconsistent administrative performance creates a caution flag for families who depend on seamless operations to manage multiple appointments and the logistics of insurance.

Practical guidance follows from these realities. Prospective residents should plan for potential delays in seeing a physician, especially when urgent needs arise, and be prepared to actively manage administrative tasks - billing, referrals, and imaging - alongside medical care. Leveraging waitlists when possible can help secure earlier slots, but expect that availability can extend into weeks. The in-house lab is a genuine advantage, enabling timely tests and streamlined pre-visit planning, which matters for medication management and ongoing disease monitoring.

In the end, Summa Care Gilbert is a pragmatic choice for families prioritizing high-caliber doctors, sustained physician relationships, and convenient on-site testing. It is a strong fit for those who can tolerate the occasional administrative hiccup in exchange for medical expertise and continuity. For households where flawless billing processes, perfectly predictable scheduling, and uniformly responsive front-desk service are non-negotiable, alternative communities should be considered, as some reviewers have found those operational elements lacking despite the substantial clinical competence on offer.

Features

Housing

  • 10 resident community capacity 10 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (16 miles away) Phoenix Sky Harbor International (16 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Summa Care Gilbert is a cozy and comfortable board and care home located in the vibrant city of Gilbert, AZ. Our community offers a range of essential amenities to ensure the well-being and convenience of our residents.

Our dining room provides a welcoming space where residents can enjoy delicious meals prepared by our skilled staff. The community is fully furnished, ensuring that our residents feel at home right from the moment they move in.

One of the highlights of Summa Care Gilbert is our beautiful garden, which offers a peaceful outdoor space for residents to relax and enjoy nature. In addition, we provide housekeeping services to keep our community clean and tidy at all times.

We understand that moving can be challenging, so we offer move-in coordination to assist our residents with the transition process. To help them stay connected with their loved ones, we provide telephone and Wi-Fi/high-speed internet access within our community.

At Summa Care Gilbert, we prioritize the care and well-being of our residents. Our dedicated staff are trained to provide assistance with daily activities such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that all medical needs are met.

For residents with specific dietary requirements, we offer diabetes diets and cater to special dietary restrictions. Our staff also take care of meal preparation and service for the convenience of our residents.

Transportation arrangements are available for medical appointments, allowing residents to easily access necessary healthcare services. Additionally, there are plenty of options for recreation nearby, including cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals.

With scheduled daily activities, Summa Care Gilbert ensures that our residents have opportunities for social engagement and entertainment within the comfort and safety of their own community.

Overall, Summa Care Gilbert provides a warm and supportive environment where seniors can receive personalized care while enjoying a range of amenities and conveniences close by in the charming city of Gilbert, AZ.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.8 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.2 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2.4 miles)
  • Walgreens (2.5 miles)

Parks

  • Finley Farms Park (0.9 miles)
  • Riparian Preserve at Water Ranch (1.3 miles)
  • Crossroads Green Belt (3.3 miles)
  • Greenfield Park (3.4 miles)
  • Ashley Heights Park (3.8 miles)

Restaurants

  • McDonald's (0.9 miles)
  • McDonald's (1.2 miles)
  • Capriotti's Sandwich Shop (1.9 miles)
  • Raising Cane's Chicken Fingers (2.1 miles)
  • Culver's (2.1 miles)
  • McDonald's (2.5 miles)
  • MOD Pizza (2.5 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (1.2 miles)
  • Church of Jesus Christ of Latter Day Saints (2.3 miles)
  • First United Methodist Church of Gilbert (3.1 miles)
  • Saint Mary Magdalene Catholic Church (3.2 miles)

Physicians

  • Arizona Pain (1.2 miles)
  • Eye Concepts Vision Center (1.8 miles)
  • Arizona Asthma & Allergy Institute (1.9 miles)
  • Gilbert Primary Care (2.1 miles)
  • Smith Dermatology (2.4 miles)
  • Dermatology Solutions (2.4 miles)
  • Southwest Endoscopy & Srgcntr (2.5 miles)

Cafes

  • Panera Bread (2 miles)
  • Starbucks (2.3 miles)
  • Starbucks (2.6 miles)
  • Dutch Bros Coffee (3 miles)
  • Panera Bread (3.7 miles)
  • Starbucks (3.8 miles)
  • Over Easy (4.5 miles)

Theaters

  • Harkins Theatres SanTan Village 16 (3 miles)
  • AMC Mesa Grand 14 (3.7 miles)
  • Superstition Springs 25 (4.7 miles)

Hospitals

  • Mercy Gilbert Medical Center (4.6 miles)

Frequently Asked Questions

Where is Summa Care Gilbert?

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