Information last verified:
137 North Date Palm Drive, Gilbert, AZ 85234
For more information about senior living options: (844) 490-3973
The virtual visit was on time and helpful. The option offers patients a viable alternative when in-person visits aren’t possible. The new location is clean, and the staff are great and friendly. Dr. Gadow is amazing; he is caring, concerned, and collaborates with patients to determine the best treatment. The staff are friendly and caring. Dr. Del Mundo takes time to listen and asks thoughtful questions to ensure patients feel heard. They trust Dr. Gadow and Dr. Del Mundo and praise their professionalism as above the industry norm. The health insurance issue was resolved with above-and-beyond service. Care at the clinic is excellent and the staff are receptive and professional.
The billing portal has been down for the last 60 days, and the billing phone line is also down, making payment impossible. The system is literally the definition of BROKEN, causing ongoing frustration with the company. Two front desk receptionists are extremely rude. There is a persistent scheduling problem: no confirmation calls and appointments are canceled or moved without patient consent. Check-in takes almost 30 minutes because the receptionist doesn’t know how to use the system. They do not follow up on referrals or imaging from other facilities. They mishandled a mother’s appointment and left a patient name misspelled in the chart. Patients sometimes have to pay in person because online and phone payment options fail. The staff are extremely rude, prompting some patients to switch insurance to leave. They write off patient concerns and basically laugh them off. There are long waits with little to no timely updates.Summa Care Gilbert is best suited for families that want steady, relationship-based primary care from physicians who genuinely listen and tailor treatment, delivered in a clean, modern clinic environment. The core value appears in the continuity with doctors like Dr. Gadow and Dr. Del Mundo, whose patients repeatedly describe care that is attentive, thoughtful, and reasonably thorough. The Gilbert location offers the practicality of an on-site lab, a welcoming front desk, and the option of telehealth when in-person visits aren’t convenient. For families managing chronic conditions or coordinating care across specialists, this practice can feel like a reliable medical home, where the human side of care, explanations, follow-through, and personal connection, often makes a real difference.
This community is also appropriate for those who are less concerned about every administrative tick and more focused on medical leadership. But there is a clear caveat: the administrative experience can be a red flag for some. Billing portals frequently go down, phone lines are inconsistent, and communications about payments can become a friction point. Check-ins can be slow, and some patients note that referrals or imaging referrals aren’t always followed up with the expected speed or accuracy. There are occasional reports of rude behavior from front-desk staff and miscommunications about appointment times or confirmations. In short, the care itself may be excellent, but the surrounding systems can undermine trust if not actively managed.
The major pros, on-time virtual visits, a clean, well-staffed facility, and exceptionally capable doctors, do quite a bit to offset the cons, but not entirely. Virtual visits arrive on time and provide needed access when in-person slots are scarce, a practical lifeline for families juggling work, transportation, and caregiving duties. The new facility and the in-house lab create a one-stop experience that reduces friction in routine testing and follow-ups. Within the clinical team, Dr. Gadow earns robust praise for his care, accessibility, and ability to collaborate on a sensible treatment plan. Dr. Del Mundo is frequently commended for listening closely, asking thoughtful questions, and building trust. When those two are actively involved, patients feel seen, understood, and empowered to participate in decisions about their health.
Still, the administration is not a background detail to overlook. The best way to approach Summa Care Gilbert is as a package: expect medical leadership that can deliver, but come prepared to navigate billing and scheduling quirks. If tight appointment timing is essential, or if a seamless, automated payment process is non-negotiable, alternatives should be considered or a proactive plan should be in place. A practical tactic is to prioritize encounters with the doctors who have earned the strongest patient trust while treating administrative glitches as a separate, solvable hurdle, documenting communications, using written confirmations, and escalating issues when necessary. The patient experience benefits from leveraging telehealth for convenience, yet still requires diligence to ensure imaging, referrals, and follow-ups land where they should.
A closer read of patient stories shows a meaningful split between clinical excellence and administrative inconsistency. The doctors themselves garner consistent praise: many describe Dr. Gadow as the best primary-care physician they’ve had, with a rare blend of kindness, attentiveness, and reliability; Dr. Del Mundo is repeatedly praised for thoroughness and genuine care. Those affirmations about the clinical relationship are powerful, especially for families seeking long-term continuity. At the same time, recurring admin grievances, downed billing systems, inconsistent scheduling, and occasionally curt interactions at reception, are not incidental. They tend to amplify stress during already delicate health moments, and in some cases have driven people to seek alternatives despite trusting the medical team.
The bottom line is that Summa Care Gilbert delivers high-caliber medical leadership in a calm, personable setting, backed by facilities and processes that support convenient care. The best fit is a family that prioritizes strong physician partnerships and is willing to engage actively with the administrative side to keep billing and scheduling on track. If flawless administrative execution, predictable scheduling, reliable billing, and responsive follow-through, is non-negotiable, those considerations should tilt toward alternatives or at least a robust plan for managing the friction. For families who can stay engaged, ask thoughtful questions, and lean into telehealth when appropriate, this practice offers credible, compassionate primary care that can anchor a solid, long-term health strategy.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (16 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Summa Care Gilbert is a cozy and comfortable board and care home located in the vibrant city of Gilbert, AZ. Our community offers a range of essential amenities to ensure the well-being and convenience of our residents.
Our dining room provides a welcoming space where residents can enjoy delicious meals prepared by our skilled staff. The community is fully furnished, ensuring that our residents feel at home right from the moment they move in.
One of the highlights of Summa Care Gilbert is our beautiful garden, which offers a peaceful outdoor space for residents to relax and enjoy nature. In addition, we provide housekeeping services to keep our community clean and tidy at all times.
We understand that moving can be challenging, so we offer move-in coordination to assist our residents with the transition process. To help them stay connected with their loved ones, we provide telephone and Wi-Fi/high-speed internet access within our community.
At Summa Care Gilbert, we prioritize the care and well-being of our residents. Our dedicated staff are trained to provide assistance with daily activities such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that all medical needs are met.
For residents with specific dietary requirements, we offer diabetes diets and cater to special dietary restrictions. Our staff also take care of meal preparation and service for the convenience of our residents.
Transportation arrangements are available for medical appointments, allowing residents to easily access necessary healthcare services. Additionally, there are plenty of options for recreation nearby, including cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals.
With scheduled daily activities, Summa Care Gilbert ensures that our residents have opportunities for social engagement and entertainment within the comfort and safety of their own community.
Overall, Summa Care Gilbert provides a warm and supportive environment where seniors can receive personalized care while enjoying a range of amenities and conveniences close by in the charming city of Gilbert, AZ.
Summa Care Gilbert is located at 137 North Date Palm Drive, Gilbert, AZ 85234 in Maricopa County, Arizona
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