Fountainview Assisted Living Home in Fountain Hills, AZ
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15663 East Richwood Avenue, Fountain Hills, AZ 85268
For more information about senior living options: (844) 490-3973
The staff are friendly and attentive, and the building is clean. Nividia Padilla is a thorough and caring housekeeping supervisor who ensures rooms sparkle and laundry is folded meticulously and returned on time. Valentina is courteous, professional, hard-working, and always has a smile, ready to help. The Fountain View Village team creates a warm, welcoming, and vibrant environment with heartfelt care. Chef Brian and the culinary team deliver outstanding meals and host engaging events like live music. The amenities are top-notch and the dining experience feels like a five-star restaurant, with a wide variety of tasty options. The staff are warm, attentive, and consistently go above and beyond for residents. The Bistro offers wonderful lunches and a bright, inviting dining area. Erin from Housekeeping is thorough, friendly, and makes sure apartments are spotless. Eren Scowley is an exceptional housekeeping worker who is pleasant, cooperative, and goes above and beyond. Joe in the Bistro provides fantastic service and makes residents feel like family. The maintenance department is professional and friendly, keeping Fountain View Village beautiful and well-kept. The memory care team is supportive, caring, and kind, and the facility is neat and clean.
The food was not edible; microwave pizza was cold and the crust was too tough to chew, and the fish soup had no fish. The staff were overwhelmed because they are terribly understaffed. It takes 15 to 20 minutes for a response from staff during the day. Assisted Living was okay, but memory care proved to be a very bad experience with limited care and no activities. The facility can be significantly under-staffed at times and lacks cross-over help for patients. A group of staff members harassed and threatened families by texting them. The care can feel non-compassionate and non-caring, with some describing the place as a daycare for the elderly doing the bare minimum. The building is old and in need of major updates, with staff training and agency help often described as inadequate. Rent and level-of-care fees have been increased dramatically, making costs feel excessive.Fountain View Village in Fountain Hills is best suited for seniors who want a lively, connected community where dining and social programming are a centerpiece. It appeals especially to those who value a bright, well-appointed setting and a culture of warmth from staff who know residents by name. Independent living through memory care are all under one roof, so families seeking continuity as needs evolve will find the option attractive. In short, this is a strong fit for residents who thrive on activities, enjoy frequent dining experiences, and want to feel deeply embedded in a welcoming village atmosphere.
The strongest strengths lie in the experience of daily life. Reviewers repeatedly praise the culinary program as a standout, with a dining room feel that rivals a five-star restaurant and a Bistro that becomes a social hub. Live music, themed dinners, and intimate family dining rooms contribute to a vibrant, celebratory mood that makes meals feel like occasions. The building itself is described as clean, attractive, and well-maintained, and housekeeping staff are singled out for meticulous attention to detail and reliable service. Across departments, staff who interact with residents - front desk, dining, activities - are praised for friendliness, professionalism, and genuine care, with particular appreciation voiced for personnel who go above and beyond to create a sense of home.
Memory care and overall care continuity receive strong endorsements in many reviews, underscoring Fountain View Village's capacity to support residents as needs shift. Families note that memory-care units are well-organized, with appropriate programming, responsive communication, and a community room that fosters connection among residents. Even for those not yet in memory care, the facility's structure - allowing a progression from independent or assisted living to higher levels of care within the same campus - provides reassurance that transitions can be handled with familiarity, not upheaval.
However, the community is not without meaningful drawbacks that must factor into a decision. Several reviewers flag staffing challenges, including understaffing and slow response times at times, particularly during peak or night hours. These concerns are sometimes tied to broader impressions of fluctuation in staffing levels across departments and at the Skilled Nursing or rehab interfaces. A handful of negative experiences describe outdated or aging spaces and inconsistent rehab outcomes, which can color the overall sense of reliability. Price sensitivity also emerges in multiple comments, with reports of annual increases and level-of-care fees that can significantly shift budgets, even as some praise all-inclusive aspects of the pricing. Taken together, these concerns suggest that reliability and predictability around staffing and costs should be verified through current tours and direct conversations with leadership.
The pros can offset the cons when the family prioritizes lifestyle, community, and consistent social engagement. When staffing is adequate, the atmosphere feels exceptionally warm, and residents appear to flourish mentally and socially. The dining and activity calendar create ongoing opportunities for connection, purpose, and entertainment, reducing isolation and helping families feel confident their loved ones are engaged. For many, the ability to stay within the same campus as needs evolve - from independent to assisted to memory care - delivers a practical continuum of care that minimizes disruption. The quality of the on-site dining, housekeeping, and resident-focused touches can make a meaningful difference in overall happiness, even in the face of occasional staffing limitations.
For families considering alternatives, the key red flags to watch are consistent staffing levels, transparent pricing, and proven clinical oversight over time. If a loved one requires unwavering 24/7 clinical attention, or if there is acute concern about rehab quality and ongoing medical management, it makes sense to compare Sage or other nearby communities with a more consistently staffed model and clearer, fixed cost structures. Prospective residents should demand up-to-date staffing ratios, a transparent price schedule, and the chance to sample meals, observe how staff interact with residents, and speak with a current family about their experience. Visiting during a regular mealtime and asking for a tour of the memory care and rehab areas will illuminate whether the reported strengths align with current operations.
In the end, Fountain View Village presents a compelling choice for families who prize a warm, socially rich environment with outstanding dining, a broad slate of activities, and a pathway to higher levels of care without leaving the community. It's a practical option for those who can accommodate occasional staffing gaps and price increases, provided due diligence confirms current staffing stability and transparent pricing. For families whose top priorities are consistently flawless clinical care, rigorous rehab outcomes, or tightly controlled costs, it pays to explore a few alternatives and compare real-time staffing and pricing details before making a final commitment.
10 resident community capacity
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (21 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Fountainview Assisted Living Home in Fountain Hills, AZ is a wonderful community that offers a range of care services for seniors. This board and care home provides a comfortable and safe environment for residents, with fully furnished accommodations and beautiful outdoor spaces to enjoy.
At Fountainview Assisted Living Home, residents can expect excellent care and support from the compassionate staff. Assistance with activities of daily living, such as bathing, dressing, and transfers, is readily available. The staff also coordinates with health care providers to ensure that each resident receives the necessary medical attention.
The community takes great pride in providing delicious meals that cater to special dietary restrictions and diabetes diets. Meal preparation and service are taken care of by the dedicated staff, allowing residents to focus on enjoying their meals in the dining room.
Additionally, Fountainview Assisted Living Home offers a variety of activities to keep residents engaged and entertained throughout the day. Scheduled daily activities provide opportunities for socialization and stimulation.
For added convenience, there are three pharmacies located nearby, ensuring that medications can be easily obtained. There are also two physicians in close proximity to provide any necessary medical care or consultations. In case of emergencies or specialized treatments, there is a hospital conveniently located nearby as well.
Fountainview Assisted Living Home also understands the importance of connectivity in today's world. Residents have access to telephone services as well as Wi-Fi/high-speed internet so they can stay connected with loved ones or pursue personal interests online.
Overall, Fountainview Assisted Living Home offers a warm and welcoming community where seniors can receive personalized care while maintaining their independence. With its exceptional amenities and convenient location near pharmacies, physicians, restaurants, and hospitals, this assisted living home provides everything needed for a comfortable and fulfilling lifestyle.
Fountainview Assisted Living Home offers 1-bedroom apartments.
Fountainview Assisted Living Home is located at 15663 East Richwood Avenue, Fountain Hills, AZ 85268 in Maricopa County, Arizona
Fountainview Assisted Living Home on seniors.fyi includes 10 photos including images showing landscaping, outdoor, interior, bathroom, building, palm trees, bedroom, decor, and more.
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