16328 East Montrose Drive, Fountain Hills, AZ 85268
For more information about senior living options: (844) 490-3973
The staff is friendly and the building is clean. Valentina is courteous, professional, and always willing to help. Nividia Padilla is meticulous, ensuring rooms sparkle and laundry is on time. Chef Brian and the culinary team deliver fantastic meals and a five-star dining experience. The dining room offers exceptional meals and a warm, welcoming atmosphere. The amenities are top-notch and provide a real sense of home. The staff are warm, attentive, and go above and beyond every day. Residents appear happy, engaged, and well cared for. Joe provides a caring dining experience at the Bistro and residents love his service. The maintenance team is professional, friendly, and keeps the facility well kept.
The food was not edible, described as microwave pizza that was cold and the crust too tough to chew. The fish soup had no fish and contained big hunks of potatoes. The staff is overwhelmed due to being terribly understaffed. Daytime staff response times could be as long as 15 to 20 minutes. The facility is under new ownership and short-staffed. Some staff members were described as harassing and threatening family members via text messages. In memory care there was limited care and no activities, leading to deterioration. The facility was criticized as one of the worst, with an old building and undertrained staff. The facility can be significantly under-staffed at times and lacks cross-over help for patients. Toilets were not kept clean, there was no soap in showers, cleaning was limited, and furnishings were dirty.Fountain View Village in Fountain Hills is best suited for seniors who want a lively, socially rich environment with high-quality dining and abundant activities, all woven into a warm, home-like campus. The community shines for independent living and for families seeking a continuum of care on one campus, including memory care and assisted options that are integrated with the overall culture. Residents tend to stay engaged through live entertainment, diverse dining experiences, and a robust calendar of events, while staff members are frequently praised for courtesy, attentiveness, and genuine warmth. For families prioritizing a strong sense of belonging, return-on-community, and easy access to on-site services, Fountain View Village delivers compelling value.
Those weighing alternatives should pay particular attention to staffing consistency and cost predictability. Several reviews flag variable staffing levels, with times of delay in responses and care assistance, especially during the day or at night. While many staff members are celebrated for their kindness and efficiency, the perception that staffing can be uneven may matter for residents who require closer supervision or rapid response. Additionally, a subset of comments highlights concerns about pricing sensitivity, including significant annual increases that can alter the long-term affordability picture. For families with tight budgets, or for those who cannot tolerate even occasional gaps in care delivery, exploring alternatives with more transparent pricing and more uniform staffing may be prudent.
The strongest pros center on the dining, atmosphere, and culture of care. The culinary program is repeatedly described as exceptional, with menus and events that elevate meals to a near five-star experience. Residents and visitors praise the Bistro and dining rooms, noting consistently delicious options and the ability to tailor experiences for celebrations. The campus ambiance - bright, clean, and welcoming - gets frequent commendations, as do the active social calendar and the sense that staff go above and beyond to foster a sense of community. Housekeeping and maintenance receive strong praise for reliability and attention to detail, with several reviews highlighting staff like Erin and Eren as exemplary in keeping apartments spotless and comfortable. The memory care environment, in particular, is cited by some families as supportive and well-structured, with engaging activities and a private-to-shared living arrangement that preserves dignity and connection.
But the cons cannot be dismissed. Reports of understaffing translate into slower service and occasional gaps in care, which matters most to residents who rely on prompt assistance for safety and daily needs. Some experiences in skilled nursing and memory care suggest variability in care quality, prompting questions about training, supervision, and consistency across shifts. Price sensitivity is a recurring theme, with one review detailing double-digit increases that compound over time and reduce the facility's long-term affordability. Maintenance and facility aging are also noted by a few reviewers as areas needing ongoing attention, even as renovations and improvements are underway in other parts of the campus.
When weighing the pros against the cons, Fountain View Village remains a strong option for families seeking a vibrant, engaging setting with proven strengths in dining, activity programming, and resident warmth. The value rests largely on the ability to connect with staff who remember residents' names, preferences, and stories, and on the sense of being part of a wider community rather than isolated care. The quality of life on most days can feel exceptionally high, particularly for those who prioritize social engagement and a robust amenities package. However, the risk of staffing fluctuations and the impact of cost increases are real considerations that must be examined upfront.
For decision-making, target prospective residents who want a lifestyle-forward community and who can tolerate occasional variability in care staffing. Conduct thorough due diligence: request current staffing ratios by shift, review incident and response times, and verify the exact inclusions and caps in pricing - especially for memory care and long-term care levels. Ask for a tour during multiple times of day to gauge consistency and to observe kitchen and dining operations when the campus is most active. If a resident places a premium on consistent, intimate care with predictable expenses, or if prior experiences with staffing instability or price volatility are a red flag, it is wise to compare nearby communities with more transparent staffing models and steadier pricing. Fountain View Village is a compelling option, but like any senior living decision, it benefits from targeted questions and an evidence-based tour.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (21 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Fountainview Assisted Living Facility in Fountain Hills, AZ is a premier boarding and care home that offers compassionate and personalized care for seniors. With a focus on promoting independence and enhancing quality of life, Fountainview provides a range of services to meet the unique needs of each resident.
The facility features a comfortable dining room where residents can enjoy nutritious meals prepared by experienced staff. The fully furnished accommodations provide a cozy and homelike atmosphere for residents to feel comfortable and at ease. The beautiful garden and outdoor spaces allow residents to relax and enjoy nature.
Housekeeping services are provided to ensure that the living environment remains clean and tidy. Additionally, move-in coordination is available to assist new residents in transitioning seamlessly into their new home. Wi-Fi/high-speed internet access is also provided to keep residents connected with loved ones.
Fountainview offers comprehensive care services such as assistance with activities of daily living, including bathing, dressing, and transfers. The dedicated staff coordinates with healthcare providers to ensure that residents receive the necessary medical attention. Special dietary restrictions, including diabetes diets, are accommodated for each individual's specific needs. Medication management is also provided to ensure the proper administration of medications.
Transportation arrangements are available for medical appointments, allowing residents access to necessary healthcare services. Additionally, scheduled daily activities provide opportunities for socialization and engagement with peers.
For added convenience, there are nearby pharmacies, physicians, restaurants, and hospitals in close proximity to Fountainview Assisted Living Facility.
Overall, Fountainview Assisted Living Facility in Fountain Hills, AZ offers exceptional care with an array of amenities designed to enhance the lives of its residents while providing a safe and comfortable environment for them to call home.
Fountainview Assisted Living Facility is located at 16328 East Montrose Drive, Fountain Hills, AZ 85268 in Maricopa County, Arizona
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