Haven Of Cottonwood
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197 South Willard Street, Cottonwood, AZ 86326
For more information about senior living options: (844) 490-3973
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Havenhealth of Cottonwood is described as a haven of healing with genuine compassion and professional leadership. Executive Director Cody Nielsen is praised for compassionate, effective leadership that fosters healing. The administrative team handles complex duties with warmth and efficiency, putting residents at ease. Staff like Pam White go beyond their roles to deliver care and support residents at church services. The nursing team is noted for professional excellence paired with personal connection and dignity for residents. Rehabilitation under Stacee Peltz is described as compassionate and effective, with therapists celebrating milestones. The Community Courtyard Therapy Gardens provide a unique, healing space for therapy and gardening activities. The full-service salon and the kitchen team, led by Dena, contribute to dignity, nourishment, and well-being. Ginger (Activity Director) and Tony (President of the Resident Council) help ensure meaningful days and community. Many reviewers describe Havenhealth as feeling like family, offering an extended, supportive community. Ana and Valeria are highlighted as attentive staff who go above and beyond.
The uncle's care was insufficient, and his wound ended up infected again. The facility was short-staffed, leading to unacceptable care. Staff consistently did not answer call lights for up to 20 minutes. The grandfather's belongings were rifled through and a watch was stolen. CNA trainees were used as full-fledged caregivers with no supervision or direction. Staff were worn thin and unable to provide adequate care due to patient overload. Meals delivered were limited, consisting of mashed potatoes and canned green beans with little fresh food.Havenhealth of Cottonwood sits at the center of a busy spectrum of resident and family experiences, drawing both heartfelt praise and troubling warnings from those who have connected with the facility. On one hand, there are glowing accounts that portray Havenhealth as a true haven - a place where healing goes beyond medical procedures and becomes a genuine community. On the other hand, several reviews describe serious concerns about staffing, responsiveness, and basic care, painting a picture of a place where experience can swing dramatically from one day to the next. Taken together, the collection of reflections reveals a complex, multifaceted picture of a senior care environment that can feel like both a sanctuary and a source of distress depending on the lens through which it's viewed.
Among the most compelling positive narratives is the journey of a patient who arrived at Havenhealth after an ankle injury and found not just clinical care but a broader sense of family and belonging. This perspective centers on leadership and teamwork that feel unusually cohesive. The Executive Director, Cody Nielsen, is described as leading with genuine compassion and professional poise, helping to cultivate a healing culture that radiates through the entire campus. The administrative team - Afton, Donna, Taylor, Tyler, Beverly, Annabelle, Angelina, Sophia, Mikhaela, Corina, and Rebecca - are praised for handling the complex logistics of healthcare with warmth and efficiency that put residents at ease. The personnel who extend care beyond their formal roles receive particular attention: a Transportation Driver named Pam White who consistently goes the extra mile, sometimes accompanying patients to church services or running errands, and a Maintenance Supervisor, Cory, who quietly ensures that the environment itself supports healing through countless behind-the-scenes acts. Such notes sketch a picture of a facility where people feel valued and where the environment becomes part of the therapeutic process.
The nursing and rehabilitation teams are repeatedly highlighted for their blend of professional expertise and personal connection. A Unit Supervisor named Mel is cited for coordinating care in a way that honors medical needs while preserving human dignity. Medication nurses Liz and Jolene are described as precise and reassuring, while the CNAs - listed names include Lily, Amber, Alexia, Chatom, Courtnie, Bobby, and numerous others - are depicted as tireless workers who sustain daily life through long shifts. The rehabilitation program receives particularly warm endorsement under the leadership of Stacee Peltz. Therapists Shaeleen, Elaine, Susan, Karen, Johnathan, and Brian are portrayed as both capable and encouraging, celebrating milestones and applying a holistic approach that recognizes the interplay of body, mind, and spirit. Daphne is described as a pivotal figure who helps lift the entire rehabilitation department. The Garden-based therapy program - the Community Courtyard Therapy Gardens - emerges as a standout feature, offering residents the chance to engage in meaningful activity through gardening, with the added benefit of earning occupational therapy credits. This space is portrayed as a peaceful sanctuary where healing occurs naturally amid flowers and herbs.
Beyond medical and therapeutic care, Havenhealth is commended for the full spectrum of supportive services that contribute to dignity and quality of life. The on-site salon run by Michelle helps residents maintain appearance and sense of self, while the culinary team - led by Dena with Mike, Mary Lou, and Desiree - creates meals described as nourishing and comforting. Daily life is kept clean and orderly by Shannon's housekeeping, and the overall atmosphere of community is reinforced by the Activity Director Ginger and the Resident Council President Tony. The overall message is that Havenhealth functions as a holistic ecosystem where many people, many roles, and many small acts of care come together to form a coherent, compassionate experience. In this narrative, a health crisis evolves into a meaningful personal journey, and many residents leave feeling not just recovered but embraced as part of a larger family.
Several reviews also elevate specific staff members who contribute that extra touch of humanity. The praise for Ana and Valeria, described as genuinely attentive with an ability to make the place feel like home, underscores the impact that individual staff can have on the daily experience of residents and families. Statements like "food is fantastic," with Dena at the helm of the kitchen and her team, reinforce the sense that Havenhealth can offer not only clinical competence but also joy in daily living. There is explicit appreciation for staff who accommodate special dietary needs - Mary Badwey's requests for customized items, coordinated by Dena - highlighting the importance of listening and adapting to individual requirements. These testimonials together craft a vivid portrait of a facility where empathy, attentiveness, and professionalism are not just expected but demonstrated by many of the people on site.
Yet the collective reviews do not overlook a darker, more urgent set of concerns. A number of comments describe a starkly different experience, characterized by short staffing, limited attention, and quality-of-care challenges. One reviewer recounts a deeply troubling situation in which a resident received only two showers in a month and experienced a revolving door of activity that resembled recreation more than rehabilitation - "a joke with residents tossing a ball back and forth, or sitting while pedaling a small box pedal," with care frequency dropping to twice weekly. The procedural hurdles to leaving the facility - initially required to walk 70 feet alone and later updated to 250 feet - are cited as confusing and potentially detrimental to rehabilitation progress. Food quality is criticized as well, with meals described as dominated by mashed potatoes and canned green beans rather than fresh options, contributing to a perception of neglect in basic daily routines. In short, for some residents and families, the environment felt more like custodial care than a robust rehabilitation program.
More severe accusations surface in another thread of reviews: chronic understaffing leading to insufficient care, a perception that unwell relatives did not receive timely or adequate attention, and even reports of medication delays or denial, calls for help that went unanswered for extended periods, and a disturbing claim that belongings were stolen when a resident moved out. One reviewer explicitly states that hospital staff advised against having their family member in Havenhealth Cottonwood, citing neglect, difficulty obtaining medications, a lack of responsiveness to call bells, and a formal complaint to the state nurse board. There are even allegations that CNA trainees were used as full-fledged care providers without proper supervision, a diagnosis of a cruel environment from the author's perspective, and a troubling account of a patient's belongings being rifled through and a watch being stolen. These statements are stark reminders that experiences within the same facility can diverge dramatically, and they underscore the importance of ongoing oversight, transparent communication, and responsive staffing.
Within this mosaic of experiences, individual memories also surface as touchstones of what can go right or wrong. One reviewer recalls their grandfather's experience, noting that while many staff were not consistently available, a particular caregiver named Ginger stood out as consistently kind and helpful - an important reminder that even in challenging environments, compassionate staff members can make a meaningful difference to families and residents. The recurring theme across both the shining testimonials and the troubling accounts is that Havenhealth of Cottonwood is capable of delivering high-quality, compassionate care in some circumstances, while in others it can fall short in critical ways that put residents at risk and erode trust.
Taken together, these reviews paint a nuanced portrait of Havenhealth of Cottonwood. On the positive side, the facility appears to foster a strong sense of community, with committed leadership, an integrated care team, engaging rehabilitation services, and a broad array of programs that support dignity, independence, and quality of life. The Garden Therapy program, the holistic approach to healing, the presence of a capable culinary team, a salon, and an active Resident Council all contribute to a vibrant culture that many residents and families find deeply meaningful. On the negative side, concerns about staffing levels, responsiveness, and the quality and consistency of care cannot be ignored. Reports of limited rehab activities, delays in essential care, and serious allegations of neglect or theft are serious and warrant careful attention from families, regulators, and the facility alike.
If you are considering Havenhealth of Cottonwood for a loved one, these perspectives invite a balanced, proactive approach. It would be prudent to spend time at the facility, observe daily routines, ask about staffing patterns and patient-to-staff ratios, and speak with multiple staff members across shifts. Reviewing state inspection results and speaking with current residents and their families can provide additional context to help determine whether the environment aligns with your expectations for rehabilitation, safety, and a true sense of community and care. This collection of experiences underscores that Havenhealth can be a place of remarkable healing and belonging for some, while for others it may present persistent challenges that require ongoing vigilance and engagement.
80 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Haven Of Cottonwood in Cottonwood, AZ is a skilled nursing facility that offers various amenities to enhance the lives of its residents. This community provides a comfortable and convenient living environment for seniors who require assistance with daily activities.
Residents can enjoy services such as a beauty salon, cable or satellite TV, community-operated transportation, a computer center, and a fitness room. The facility also offers fully furnished accommodations with private bathrooms and kitchenettes. There are communal spaces available for relaxation and socialization such as a gaming room, garden, small library, and outdoor space.
With care services available 24 hours a day, residents receive assistance with activities of daily living including bathing, dressing, and transfers. The staff also provides medication management and ensures special dietary restrictions are met through meal preparation and service.
To promote an active lifestyle, Haven Of Cottonwood offers concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Residents have easy access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation services, places of worship, theaters, and hospitals.
Overall, Haven Of Cottonwood provides a supportive and engaging assisted living community where residents can receive personalized care while enjoying numerous amenities and nearby conveniences that cater to their individual needs.
Haven Of Cottonwood is located at 197 South Willard Street, Cottonwood, AZ 86326 in Yavapai County, Arizona
Haven Of Cottonwood on seniors.fyi includes 12 photos including images showing exercise equipment, interior, landscaping, bedroom, minimalist, decor, bathroom, gym, and more.
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Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
Interior
Decor
Building
Architecture
Bedroom
Dining
Landscaping
Lighting
Wall Art
Exercise Equipment
Gym
