Angel's Touch Inc

Pros

• Christie and Tari are the best.
• The care was phenomenal and the best in town.
• Angel Care employs a great group of people.
• Nancy, the OT, was fantastic.
• Casey, the home nurse, was a great help.
• Everyone involved in the recovery was wonderful.
• The care provided by Angel Care was excellent.

Cons

• They were totally disgusted by the way the home nurse Jen?e treated them.
• They felt scared when someone pounded on their door that evening.
• The police officer arrived irate because of what Jen?e had allegedly told them, which they say were lies.
• Jen?e allegedly lied about their approval of mass shootings; they are strongly opposed to mass shootings.
• They were disappointed and hurt by Jen?e's actions.
• They described the facility as displaying shady behavior and warned others.
• They were disappointed and decided not to continue with Angel Care after that experience.
• They were disappointed about being searched by the security guard at Verde Valley Healthcare.

Review

A collection of patient testimonials reveals a landscape of care that oscillates between warmth and alarm in the home-health sector. On one end of the spectrum, there are glowing tributes to staff who seemed to go above and beyond, delivering thoughtful, attentive help during recovery. On the other end, there are troubling accounts of miscommunication, frightening encounters with authorities, and abrupt changes in service that left families feeling abandoned or misled. Taken together, the reviews sketch a complex picture of an industry that can provide exceptional support, yet also expose patients to unsettling incidents and fragile trust.

One narrative centers on a home nurse named Jen?e. The reviewer recalls that during every visit, Jen?e was kind and considerate, never hinting at the weapon the patient allegedly displayed in the patient's presence. The impression of consistent warmth seemed genuine, with a final courteous farewell, "Have a wonderful weekend!" But that same evening, the patient faced a frightening intrusion: a Cottonwood Police officer arrived, irate and ready to act on allegations, which the patient insists were all lies. The accusation was that the patient approved of mass shootings - a claim the patient vigorously denies, stressing their own anti-violence stance. This sequence left the patient hurt and betrayed, insisting that the truth be heard and expressing a wish for forgiveness and spiritual reconciliation. The episode also touched a broader sense of distrust, leading the patient to warn others about the place's behavior, even as they acknowledged the emotional complexity of the situation.

The account further notes a tense moment at Verde Valley Healthcare, where the patient says they were searched by a security guard while seeking medical equipment for reapplication. The encounter did not provoke anger, but it did provoke disappointment and hurt, reframing the visit as a moment of feelings of vulnerability rather than a matter of safety. The patient's closing sentiment - prayers for forgiveness and for resolution - adds a layer of personal struggle to the logistical concerns about care, safety, and the handling of sensitive information.

Beyond these charged incidents, another review presents a different texture of experience with Angel Care. A long-standing relationship of six years is described, highlighting staff members Christie and Tari as "the best." Yet despite this history of favorable care, the reviewer explains that something has changed, making it impossible to have Christina and Tari assist their father after back surgery. The tone shifts from gratitude to disappointment, underscoring how a single change in service dynamics or staffing can disrupt a carefully built trust and lead to decisive conclusions about continuing care. The reviewer makes a clear farewell, stating they will not continue with the agency, even though the relationship had previously been characterized by satisfaction and loyalty.

In stark contrast to the mixed or even negative notes, another review sings praises with concise vigor: "Phenomenal care! The best in town." This statement stands as a concise counterpoint to the more fraught experiences, signaling that for some patients, the care provided is not only competent but exemplary. It serves as a reminder that the overall reputation of a home-health provider can rest on a few standout experiences that align with a patient's specific needs and expectations.

A final reflection within the set of reviews expresses heartfelt gratitude for the support received. The writer thanks Angels Care for exceptional care, specifically praising Nancy, an occupational therapist who helped not only with the ankle surgery but also with other parts of the body affected by the recovery process. Casey, the home nurse, is also commended as a "great help," and the reviewer notes that everyone involved contributed to a positive recovery environment. The closing sentiment emphasizes the agency's overall strength: a capable, well-employed team delivering meaningful, supportive care that can make a tangible difference in a patient's quality of life during recovery.

Taken together, these reviews illuminate the breadth of experiences patients can have with home-health services. Some encounters are defined by kindness, responsiveness, and professional excellence, with staff who leave a lasting, positive impression. Others reveal troubling episodes - false accusations, confrontations with authorities, and changes in care that disrupt long-standing relationships. The common thread across these narratives is the impact of communication, trust, and staff reliability on the patient and family experience. For families navigating home-health services, these reviews underscore the importance of clear dialogue, careful handling of sensitive information, and a steady, compassionate approach to both medical needs and the emotional terrain of recovery.

Restaurants

• Sally's Mesquite Grill & BBQ (0.1 miles)
• Sonic Drive-In (0.5 miles)
• Paul & Jerrys Saloon (0.8 miles)
• Altrui (0.9 miles)
• Cork & Catch (1 miles)
• Thai Palace (1.1 miles)
• Belfry Brewery (1.1 miles)

Places of Worship

• Southern Baptist Convention (0.2 miles)
• Verde Students (0.6 miles)
• Mt View United Methodist (0.8 miles)
• Church of Christ (1.1 miles)
• Verde Valley Presbyterian Church (1.3 miles)
• Faith Tabernacle United Pentecostal Church (1.5 miles)
• Allegheney Wesleyan Methodist (1.6 miles)

Physicians

• Verde Valley Medical Imaging Center (0.3 miles)
• Brian Duggan MD (0.3 miles)
• Agility Orthopedics (0.3 miles)
• Cottonwood Internal Medicine (0.3 miles)
• SimonMed Imaging (0.3 miles)
• Verde Valley Heart (0.3 miles)
• Northern Arizona Dermatology (0.4 miles)

Hospitals

• Moss Leonard Dr Verde Valley Medical Center Sleep Center Cottonwood (0.4 miles)
• Verde Valley Medical Center (0.5 miles)
• Northern Arizona Healthcare (0.6 miles)
• Red Rock Family Services (0.6 miles)
• Main Street Diagnostic Center (1 miles)

Parks

• Garrison Park (0.5 miles)
• Riverfront Dog Park (1.2 miles)
• Dead Horse Ranch State Park (1.6 miles)
• Audrey Headframe Park (5.5 miles)
• Windmill Park (6 miles)
• Red Rock State Park (12.5 miles)

Cafes

• Code Bean Gift Shop & Deli (0.6 miles)
• Jerona Java Cafe & Gifts Painted Barrel (0.6 miles)
• 360 Coffee (0.8 miles)
• Bochas Cafe (1.4 miles)
• The Flatiron (5.3 miles)

Pharmacies

• Safeway Food and Drug - Bakery (0.6 miles)
• Walgreens (0.8 miles)
• Safeway Pharmacy (0.9 miles)
• CVS Pharmacy (1.5 miles)

Transportation

• Sedona Phoenix Shuttle (1.2 miles)
• Fare Price Livery Vehicle For Hire (1.3 miles)
• U-Haul (13.3 miles)

Theaters

• Verde Valley Robotics (1.2 miles)